Anaqa Inspired Opiniones 

163
TrustScore: 4 sobre 5

4,2

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The abayas were beautiful and the details were so intricate masah’Allah. I had bought them as gifts for some friends and they were all super pleased. The linen ones in particular are great for spring/... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

First time buying from this company after I found them through a Google search. Really impressed with the quality of the fabric and beautiful stone work. Came packaged really nicely in tissue, bag... Ver más

Valorada con 1 estrellas sobre 5

Wrong sizes, poor responsibility I ordered dresses for myself and my daughter, and both arrived in the wrong sizes. I sent clear photos with a measurement tape and fully cooperated to prove the... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

The abaya arrived damaged. I was disappointed because it was for Eid and I paid extra for fast delivery. When I initially contacted the retailer, they said they had checked items before shipping and h... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de ropa para mujeres

Escrito por la empresa

Modest Wear for Every Wear™ - Anaqa Inspired Abayas is a London based modest wear brand. Our aim is to provide modest clothing that can be worn on your “Every Wear” whether it’s for everyday wear, work, university or special events. Anaqa - "Anaqa" is an Arabic word that means elegance. At Anaqa Inspired, we want to give our customers modest wear that is simple, elegant and modest. Our mission is to inspire and encourage women to wear modest clothing in line with Islamic principles. We also welcome women of all faiths, as modesty is for everyone.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

163 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,2

Todas las opiniones

(163)

13 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Amazing customer service

Amazing customer service and amazing quality items! I bought few abayas last minute for a family function great communication and beautiful abayas in store! Absolutely recommend.

5 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love love love.

The quality of this abaya is worth every penny, so comfortable and the colour is stunning. So many compliments received on this. Definitely a must have piece for any abaya wearer

31 de julio de 2024
Valorada con 5 estrellas sobre 5

Beautiful abaya & smooth transaction

Smooth and pleasant transaction. Abaya arrived earlier than the anticipated delivery date as it was a pre-order item, which I was very happy about. Quality is beautiful, would highly recommend.

8 de julio de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

The length of the dress is shorter than…

The length of the dress is shorter than what I expected. I previously bought a dress in size "52" from your website, and the length was perfect. However, this time, although I ordered the same size, the length is shorter. I love the design and the overall quality is good.

25 de junio de 2024
Valorada con 3 estrellas sobre 5

Picture on website did not correspond…

Picture on website did not correspond to colour of item although a change of colour was pointed out in the live chat.

Quick and easy return process.

30 de mayo de 2024
Logotipo de Anaqa Inspired

Respuesta de Anaqa Inspired

Thank you for your feedback. We genuinely appreciate your thoughts and understand your concern about the abaya being darker than expected. As you correctly mentioned, we informed you about the colour difference beforehand, and you agreed to proceed with the purchase based on that information.

We strive to maintain transparency and open communication with all our customers. In this instance, we made sure to notify you about the colour variation from the outset. Additionally, we let you know that you had the option to request a refund if you were not satisfied with the colour, and we processed the refund promptly when you requested it.

Considering our efforts to keep you well-informed and to address your concerns quickly and effectively, we believe a three-star review might not fully reflect the quality of service and communication we provided. We hope you will reconsider your review, taking into account our proactive approach and commitment to ensuring your satisfaction. Thank you for your understanding and for giving us the opportunity to address your concerns.

Valorada con 5 estrellas sobre 5

Great service

Great service, very punctual with delivery. I ordered my item the day before Eid, and could collect the same day. Abaya looks and feels great.

15 de junio de 2024
Opinión espontánea
Logotipo de Anaqa Inspired

Respuesta de Anaqa Inspired

Thank you for your feedback. insha'Allah hope you shop with us again.

Valorada con 5 estrellas sobre 5

Fantastic service and prompt delivery

Fantastic service and prompt delivery. Excellent customer service and support. The Abayas are beautiful and good quality. Price is very good as well.

15 de mayo de 2024
Logotipo de Anaqa Inspired

Respuesta de Anaqa Inspired

Thank you, hope to see you again soon Insha'Allah

Valorada con 5 estrellas sobre 5

100% fantastic

Really love my abayas, it’s my first time buying from anaqa inspired and am really satisfied with everything will definitely come back for more and will also recommend you, and also their costumer service are very efficient🙏

6 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lovely abayas 😍 Great quality

Lovely abayas 😍 Great quality, great fabric and good price too. Customer service is helpful and respond quickly. May Allah put lots of barakah in their business, ameen!

17 de marzo de 2024
Valorada con 3 estrellas sobre 5

The abaya arrived damaged

The abaya arrived damaged. I was disappointed because it was for Eid and I paid extra for fast delivery. When I initially contacted the retailer, they said they had checked items before shipping and had never had this issue before. They offered me a £ 15-pound refund on a £ 50-plus abaya. I was understandably upset and asked for a full refund, which they did give in the end.

1 de abril de 2024
Logotipo de Anaqa Inspired

Respuesta de Anaqa Inspired

Salam, I'd like to clarify that when you initially contacted us regarding your order, you specifically mentioned, "I would like a discount or replacement abaya." That's why we initially offered you a discount for your order. Typically, in such situations, we would offer a replacement or a refund right away. However, because you expressed a preference for a discount, we extended that option to you initially. If you had preferred a replacement or a refund instead, all you had to do was let us know, and we would have happily accommodated your request. Instead, you proceeded to imply that we were conducting our business inappropriately by using phrases such as "Fear Allah" and "May Allah guide you." Due to this situation, we proceeded with refunding your money and, despite the loss for us, allowed you to keep the abaya. As a result, you now have the abaya free of charge.

I’d like to ask you what other company would let you keep the product and still issue a refund?

Valorada con 5 estrellas sobre 5

Excellent quality and fab customer service

First time buying from this company after I found them through a Google search. Really impressed with the quality of the fabric and beautiful stone work. Came packaged really nicely in tissue, bag and outer box. Customer service was excellent and prompt when I had a query.

10/10 throughout. Far better than other similar priced (and more expensive) abaya companies out there who I’ve experienced that don’t even bother to iron their abayas! Presentation is key and Anaqa have nailed it Allahumma baarik.

Will definitely be back to buy again inshaAllah and recommend to all.

2 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

The customer service is excellent

The customer service is excellent. They always respond promptly. The item I ordered, desert sage poppy abaya was amazing, very good quality and the embroidering detail on the fabric is done very well. Will be ordering more in the future.

25 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful and amazing quality abayas

I bought the teal premium abaya for an event, absolutely stunning. Quality is so so good, it came packaged beautifully. Had so many compliments, definitely amazing quality and premium feel. Will be purchasing more soon. Customer service was also 10 out of 10

25 de febrero de 2024

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más