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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

After looking online about nhs discounts and it states you get 20% I had the unfortunate time of being with my wife in hospital so we needed a ride home, well after 30 mins trying to get thru they... Ver más

Valorada con 1 estrellas sobre 5

Terrible terrible company. Do NOT use if you need to get to where you want to on time and without any hassles. If you are prepared to be treated unfairly and have extra cash to splash then this co... Ver más

Valorada con 1 estrellas sobre 5

I was originally told that my minicab cost will be £76.90 when I booked online. But when I got phone call day before travelling in evening and was told it will cost £92.60. If you want to keep it... Ver más

Valorada con 1 estrellas sobre 5

The WORST car service I have ever encountered during my 20+ years in London. Unprofessional drivers and staff, and false advertising when it comes to offering a "meet and greet service," which it offe... Ver más

Información sobre la empresa

  1. Servicio de taxis
  2. también en la categoría
  3. Servicio de limusinas
  4. Servicio de taxi con minibus
  5. Servicio de transporte

Escrito por la empresa

Building reputation on reliability and efficiency Angels Cars can get you to your destination quickly and on time for a competitive price. With over 330 vehicles and a wide ranging choice of minicabs, executive vehicles and minivans, Angels Cars is your professional and efficient taxi service in London and the surrounding areas.


Información de contacto

1,8

Malo

TrustScore: 2 sobre 5

260 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,8

Todas las opiniones

(260)

37 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

The driver was great but two issues

The driver was great but two issues -

- I didn’t receive a text until after my journey so didn’t know which car/registration

- the person who took booking yesterday on the phone told me they took cards - I asked! - so the driver had to stop for cash and the journey cost me £7 extra as of course he had no change

13 de febrero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Miran the King

The driver named Miran is one decent and professional individual.. Friendly and polite... My friend and I enjoyed the ride.. We are happy with his service and will call you for the next trip, definitely... ⭐⭐⭐⭐⭐

6 de febrero de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

Courteous and helpful

The driver contacted me to let me know he was there...he was early as my plane had just landed, but that was because he took someone to the airport earlier.
He help with my bags, he was kind and considerate with just enough conversation to be considerate and not intrusive to make the journey a pleasant one.

28 de enero de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Wrong Pick-up Time, Delays after Delays

I booked a pickup from the airport for 6.30am in the morning, but for some reason they had it down for 3pm. Anyway, I tried to re-book for an immediate pick-up and they said it would be 1hr, which I thought would be ok given that I still had to get my luggage & go through customs. However, after 1 hr, they still had not turned up. I had to call them to chase for a status. They said it will be another 15 mins. After another 15 mins, they still had not turned up, so I had to call them again. Again the response was another 15 more mins. After another 15 more mins, they still had not shown up. I called them again, and apparently it would be another 5 mins, but by now I had an angry & tired family and I could not trust if they would actually turn up, so I cancelled them and got an airport taxi. Throughout I had to call them for an update, which was even more frustrating.

The problem with Angel cars is they are a hit & miss. Sometimes you get good service, and sometimes not. It's the risk you take for the cheaper fare.

4 de enero de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Unreliable and unprofessional

Downloaded the App and booked a taxi service to pick up my family with kids from Stansted for the day after at 19:05. A few minutes before the due time and still did not get any message from the driver which was suspicious as typically they contact you hours before. Called the company and was told that the driver was on his way...shortly after the driver called and said that he was 80mins away...80 MINS!!!When asking the reason, he said he just received the job order from the company, and it was not hard for me to believe him. When calling the company again I was told that my order was for 20:05 which is obviously NOT TRUE (I also have a screenshot of my 1905 booking but they were in blind denial). No need to say there was No discount offer, no apologies, no admission of being wrong. The guy on the phone was also extremely rude. I cancelled the order and got an Uber in only 5 minutes. VERY UNRELIABLE AND UNPROFESSIONAL SERVICE, WORST CUSTOMER SERVICE EVER.

6 de enero de 2023
Opinión espontánea

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