Angels Meadow Opiniones 

4910
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ordered as a gift for my daughter. Excellent quality ring. Packaged beautifully. She’s absolutely delighted with it. The only negative is that the Royal Mail postal tracking service wasn’t great. Ther... Ver más

Valorada con 5 estrellas sobre 5

Beautiful Necklaces. Delivery is around 5 working days not a problem if you need them sooner order in advance that’s all. 🥰 The first order wasn’t what I ordered but Angels Meadow went above and beyo... Ver más

Valorada con 5 estrellas sobre 5

Thank you Angels Meadow for creating a beautiful ring made with my Dad's ashes. I ordered a sterling silver ring and had the finished ring back within less than a week. I started crying from the momen... Ver más

Valorada con 4 estrellas sobre 5

Absolutely love my ring. Everything were to such amazing standards. The packaging and little added details were such a lovely touch too. Very please with my purchase. Would have given full stars but n... Ver más

Información sobre la empresa

  1. Fabricante de joyas
  2. también en la categoría
  3. Diseñador de joyas
  4. Joyería

Escrito por la empresa

Specialising in cremation urn jewellery we are the leading UK store with over 500 pieces.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

5 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(4910)

1023 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Ring

Easy to Oder and order was dealt with swiftly

30 de septiembre de 2026
Valorada con 5 estrellas sobre 5

Angel meadows

Angel meadows
I'm so happy with my ring , I sent the ashes off and was received by 8th September. The detail is so beautiful.
Received 15th October, wrapped in a beautiful presentation box with the remainder of my mum's ashes .
Will definitely order again .
Delivery service was royal mail , quality is fantastic well worth the money

15 de octubre de 2026
Valorada con 4 estrellas sobre 5

Absolutely love my ring

Absolutely love my ring. Everything were to such amazing standards. The packaging and little added details were such a lovely touch too. Very please with my purchase. Would have given full stars but no communication were given about the item had been despatched. Communication not the quickest either. But all in all I will be ordering again so thank you.

15 de octubre de 2026
Valorada con 1 estrellas sobre 5

Ordered before the 2pm deadline for…

Ordered before the 2pm deadline for next day delivery for the collection vial, 3 days later still haven't received it, sent countless emails, all of which have gone unanswered so with alarm bells ringing, I've now asked to cancel and be refunded, again, no response

14 de octubre de 2026
Opinión espontánea
Logotipo de Angels Meadow

Respuesta de Angels Meadow

Dear Sarah

We are incredibly sorry to see your review.

Your pack was sent the same day and these can take 1-3 days to arrive. Guaranteed next day delivery is for the completed jewellery.

I did also reply to your email this morning prior to seeing that you have left us this review.

Should you wish for a refund I would be more than happy to issue this for you.

If you could respond to my earlier email that would be appreciated.

Kind regards
Emma

Valorada con 5 estrellas sobre 5

I’m really satisfied and grateful for…

I’m really satisfied and grateful for how easy it was to order this bracelet on line simple and efficient. When it arrived I can honestly say it was emotional. The photo really didn’t do it justice it was so beautiful and perfect. I wouldn’t hesitate to recommend and buy from them again.

6 de octubre de 2026
Valorada con 1 estrellas sobre 5

I have tried to contact Angels Meadow…

I have tried to contact Angels Meadow to enquire if an out of stock item will be coming back in stock for order. I sent two WhatsApp messages(the first sent an AI reply to say they usually respond within 24 hours) and that didn’t happen so I sent a follow up WhatsApp message and included the order numbers for the two items I had previously ordered and were pleased with. Still no reply to my message so I looked back on website and sent an email to the help@angelsmeadow address and guess what. STILL NO REPLY. Angels Meadows your customer service is rubbish. Well that got a response but I still want confirmation of restocking or not. They said they got my initial WhatsApp so why didn’t they respond then. I did click the option to let me know when back in stock but got no confirmation email that I would be informed. How do I know if you actually do follow up. Your current record in customer service needs greatly updated.

6 de octubre de 2026
Opinión espontánea
Logotipo de Angels Meadow

Respuesta de Angels Meadow

Good morning

I am very sorry to see your 1star review.

I am however glad to hear that you were very happy with your orders and wanted a third pendant.

Having looking through I cannot see any correspondence from you apart from your initial WhatsApp message.

We do have a stock notification on every item that you can also sign up to should you wish to be notified as soon as an item becomes available.

Kind regards
Emma

Valorada con 5 estrellas sobre 5

really happy

I got a ring from Angel meadows and the quality is absolutely amazing, couldn’t be happier with how the ring turned out and even down to the presentation of the bag it came in.
Only thing i would say is customer support is lacking, i messaged on whatsapp just for an update and never got a response. not important but would have been nice to get a message back from them.

16 de octubre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful purchases

Took delivery of 2 rings today & we are both over the moon with them - they came securely & beautifully packaged with an authenticity certificate - would wholeheartedly recommend this Company - thank you

16 de octubre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered the silver ring with my…

I ordered the silver ring with my partners ashes on 17th September and when I came it looked lovely. However in less than a month of wearing it, the silver has discolored and looks like the silver is wearing off. This is not what I expect having paid £225. Its not a cheap ring but it now very much looks like one.
I reached out to the company and this is what they said:
Your ring is made from genuine sterling silver, which is a precious metal that naturally tarnishes when exposed to moisture, air, perfumes, lotions, and other everyday products. This can cause the silver to darken or develop black discolouration. It is a natural characteristic of sterling silver and does not necessarily mean that the metal is peeling or that the ring is of poor quality.

Although sterling silver can be durable, it does require a bit of care to maintain its appearance. We recommend removing the ring when bathing, swimming, cleaning, or applying lotions and perfumes, and avoiding prolonged exposure to moisture. Gently polishing it with a soft silver-polishing cloth can also help restore its shine.

We appreciate that you want to wear your ring regularly, especially given its sentimental significance, and we hope this advice helps you care for it and enjoy wearing it for years to come.
I emailed back and said I was not happy with this response. As a precious ring to me, I want to wear it all of the time and given that I only wear silver jewelry without ever having to remove it, I have never experienced anything like this. I can tell by their response that there will be no compensation or acceptance that this is a substandard product and I can see by all their responses to other customers dissatisfaction that all they do it justify their poor products. I will be contacting trading standards as this is not the standard expected from such an expensive ring.

17 de septiembre de 2026
Opinión espontánea
Logotipo de Angels Meadow

Respuesta de Angels Meadow

Dear Olga

We are sorry to hear that you are disappointed with your ring. We fully appreciate the sentimental significance of a piece of jewellery containing a loved one’s ashes, and we understand that you want to wear it regularly.

However, we must respectfully clarify that we stand firmly behind the quality of our jewellery and the materials we use. Your ring is made from genuine sterling silver, which, like all sterling silver, is susceptible to natural tarnishing when exposed to moisture, perfumes, lotions and other everyday substances. Discolouration does not automatically mean that the silver is wearing away or that the jewellery is of poor quality.

We supply care guidance with every piece and should be followed. Sterling silver requires appropriate care to maintain its appearance, and our recommendations are there to help protect your jewellery and ensure its longevity. We understand that you would prefer to wear your ring continuously without removing it; however, this does not change the natural properties of the material or negate the importance of following the care instructions provided.

We also feel it is unfair to characterise our products as poor quality without an assessment of the item itself. We take the quality of our jewellery seriously, and we would not dismiss a genuine quality concern. Equally, we cannot agree that natural tarnishing, without further examination, is evidence of a defective or substandard product.

We appreciate that you may have had different experiences with other silver jewellery, but different pieces can respond differently depending on their exposure to everyday substances and how they are cared for.

We are proud of the quality of our work and the care we put into creating meaningful, personal pieces. Our care guidance is provided to protect both the jewellery and the investment our customers make in it, and we encourage all customers to follow these recommendations, regardless of how they choose to wear their jewellery.

Kind regards
AM customer care

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