The delivery experience is terrible. They provide zero information about where your package is or when you’ll receive it. The website also claims that delivery will take a maximum of 5 days… i’m now... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I’m extremely satisfied with my new gaming PC! The assembly was done professionally, with clean cable management and high-quality components exactly as described. Everything was securely install... Ver más
Even though you might look elsewhere and find the prices a bit lower, but the few dirhams lower don’t matter because you wont get the support that was provided by Anigma in general and Wael specifical... Ver más
Very well impressed with their product line up, item handling and professionalism their staff employs. It may have taken some time to deliver my PC case only because I live in Dubai and there was a li... Ver más
Información sobre la empresa
Escrito por la empresa
Anigma Technologies is an Emirati brand, reinventing how gaming is done in the Middle East. We're brothers who are passionate gamers who live, breath, and eat gaming. After spending a couple of years building PCs as a hobby, we have decided to share our experience and knowledge with the rest of gamers and created AnigmaTechnologies.
Información de contacto
Mussafah M45 Store 30 Street 15, 29644, Mussafah, Emiratos Árabes Unidos
- +971545572217
- Wael@anigma.com
- anigma.com
Ha contestado el 33% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The delivery experience is terrible
The delivery experience is terrible. They provide zero information about where your package is or when you’ll receive it.
The website also claims that delivery will take a maximum of 5 days… i’m now on my 9th and still without any knowledge when i’ll get my package. Contacting them through email is useless no one responds. I had to find out who they use for delivery and reach out to them myself just to be told it MIGHT arrive in 2 days… seriously?
Great computers , spotty customer service
Ive made 2 purchases with anigma. One in 2025 , PC held up great not issues so far
And another in 2026 both high end PCs. You get what you pay for nothing more nothing less.
However customer service is abysmal. You have to basically call constantly to get an answer or an update otherwise they ignore you. eg I texted them on the 3rd day and got hit with "we are working on it". The same for 4th day where i insisted to know how much of the PC was completed turned out they didn't even start. They didn't have the case they listed on their website. Which I've opted to replace with another. Rushed the order because its supposed to be gift, not the desireable outcome.
Honestly disappointing. Id rather not deal with this company again. Transparency seems to be an issue with them
Great customer service and love my monitor!
Great customer service, responsive on WhatsApp, and my monitor arrived packaged well and works perfectly. Highly recommend as a trusted electronics seller in Dubai ⭐️⭐️⭐️⭐️⭐️
I’m extremely satisfied with my new…
I’m extremely satisfied with my new gaming PC! The assembly was done professionally, with clean cable management and high-quality components exactly as described. Everything was securely installed, and the system booted perfectly on the first try.
Performance has been outstanding — smooth gameplay on ultra settings with no issues at all. You can tell the builders really know what they’re doing.
Delivery was fast and well-packaged. The PC arrived safely with excellent protective materials inside and outside the box. No damage at all.
Highly recommended for anyone looking for a reliable and professional gaming PC service!
communication was non-existent
communication was non-existent. once replied on whatsapp and never replied to my emails or whatsapp after the first time. Missed sending one item with the delivery, and yet to hear back from them. Delivery time took too long considering they are local, it took over a week.

Respuesta de Anigma.com
Superb service
Website was easy to navigate, and Alaa was quick to clarify my questions over WhatsApp during purchase. Rig arrived that day, and runs very well.
Micro ATX Build
Great service and fast delivery. I recommend the staff to suggest modifications that suits the customer needs.
Everything as described and clean…
Everything as described and clean thanks for the wonderful service
I LIKED THE CUSTOMER SERVICE AND THE PC…
I LIKED THE CUSTOMER SERVICE AND THE PC IS GOOD I JUST DIDNT LIKE THE CABLE MANAGEMENT THEY DID
BUT OVERALL IM HAPPY
Really comfortable and good quality…
Really comfortable and good quality fabrics
Fast delivery and excellent service
I found that they offered the best price when I searched on Google, so I browsed their website and completed the purchase easily and smoothly. They informed me that delivery would take about three to five days. I reached out to their customer service via WhatsApp, and they promised to try to expedite the shipping. Indeed, within two business days, the item was shipped. I’m very happy with the product: it arrived in excellent packaging with no signs of damage, and it’s an original item. Overall, I’m really pleased with my experience with them.
Ordered an rtx 4070ti to Riyadh
Ordered an rtx 4070ti to Riyadh, Saudi Arabia, took about 2-3 weeks to deliver. GPU has excellent performance, satisfied by purchase.
Promise date
Promise date, computer specs changed, BIOS had an issue, late delivery
Price and delivery were amazing
Best Gaming Chair I have ever bought
Amazing quality and price. Premium feel and comfort.
Solid build and great performance, but communication could be improved.
I've been using my PC from Anigma for about a week now, and I’m very happy with its performance—it runs every game I throw at it smoothly, which is exactly what I was looking for.
The only downside was the communication during the order process. While the website mentioned a 5-day delivery, my build took about 2.5 weeks due to some delays after the stress testing phase. I completely understand that delays can happen, especially when quality checks are involved, but I would have appreciated more proactive updates. I had to reach out myself to get any information, which made the wait more stressful than it needed to be.
That said, I’m pleased with the final product and grateful to the team for delivering a high-quality PC in the end.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







