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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Patients words are heard and taken into consideration. Suggestions are looked into and reviewed. Response from Doctors and admin staff is prompt which is appreciated. Thank you for the awesome work yo... Ver más

Valorada con 5 estrellas sobre 5

Within only minutes of raising the Anima request I was contacted and offered an appointment within the hour. This is exceptional service and cannot be beaten. I think that in the main Northland's Sur... Ver más

Valorada con 5 estrellas sobre 5

Using anima is easy, it asks you targeted questions based on what ailments you think it is first: Questions you expect a doctor to ask. This triages you, which saves time for receptionists who hav... Ver más

Valorada con 5 estrellas sobre 5

1st time using the New Service with Argyle Street Doctors. 5stars fast and was seen straight away. I’m a Diabetic and suffer Chronic health Problems. Was given a Prescription same day on a Friday... Ver más

4,6

Excelente

TrustScore: 4.5 sobre 5

82 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Walderslade Village Surgery Fantastic Service!

I received excellent service from Walderslade Village Surgery. I admitted my anima form and was contacted the following day giving me a choice of day and times for an appointment. It was very easy to navigate the anima form as well as booking my appointment. Fabulous service thank you!

25 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Patient's words are heard and taken into…

Patients words are heard and taken into consideration. Suggestions are looked into and reviewed. Response from Doctors and admin staff is prompt which is appreciated. Thank you for the awesome work you do via this site and as a whole.

23 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Using anima is easy

Using anima is easy, it asks you targeted questions based on what ailments you think it is first: Questions you expect a doctor to ask. This triages you, which saves time for receptionists who have a lot to do since the government insists on so much paperwork for everything these days. That in itself is a direct result of people becoming more litigious, selfish, offended, demanding of their rights, inconsiderate and unforgiving, so everything has to be documented in order to protect the bottom line (not get sued and lose money) but I digress.

It takes a few minutes to fill in the form, the system assesses you and alerts a doctor/nurse if it thinks you need it. Sometimes it can highlight someone who has played down their symptoms or thinks they can wait even though it’s practically an emergency.

I’ve spoken to doctors who think it’s a great service and frees them up to be able to keep all their plates spinning. This is how AI should work!

23 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

First time I used this service

First time I used this service , and exceptionally easy and straightforward to use
My request to my GP team was answered and backup questions again answered within the hour
All from the comfort of my home

23 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Anima appointment booking via Albany…

Anima appointment booking via Albany House Medical Centre in Wellingborough has always been straightforward.

It’s important however to begin the online appointment booking process as early as possible from 8am for instance with this practice. Although I have just received a same-day appointment at 9.40am but that may be due to the more urgent nature of the medical request.

Albany House Wellingborough staff have always been consistently helpful and friendly.

23 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

A very high tech way to blow you off.

The Surgery tells you to call at a specific time to make an appointment. When you call you are immediately entered in a phone queue, which is their way of entering you in a lottery to see if you get an appointment or not. Or the Surgery may ask you to use anima online and after completing the answers you receive the email that says, "Your request to Hamble Valley Health has been submitted. You may not receive a response for a number of working days....to check the status of your request click here." And when you "click here", You get this response, "Your request has been resolved. Please contact your practice if you need further assistance." Which makes you feel like you've been suckered into a no response.

19 de junio de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Anima should be in NHS app

3 rating i think is should be built in NHS app instead you searching separately i got some struggling to find at First place
It can help whoever has their NHS app installed in their phone they can search easily

22 de junio de 2026
Opinión espontánea

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