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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Ordered a ladies adjustable finger ring. Not adjustable in any way shape or form without causing anticipted damage. No returns note ( proclaimed small company ) no instructions what so ever.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Bought this as a present for my daughter-in- Laws birthday- she absolutely loved it! So great experience especially with the lovely packaging.

Valorada con 5 estrellas sobre 5

My husband got me the pearl drop earrings for my Birthday and my daughter got me the matching necklace. On opening the earrings I found the pearls on the earrings were noticably different sizes so I m... Ver más

Valorada con 5 estrellas sobre 5

Ordered a necklace for 60th birthday present, its even nicer than photo , extremely pleased with purchase. Arrived in a lovely gift box also.

La empresa ha respondido

Información sobre la empresa

  1. Joyería

Escrito por la empresa

Annabel Jewellery is a UK-based jewellery brand renowned for creating timeless, meaningful pieces that celebrate life’s most precious moments. Specialising in high-quality, sterling silver jewellery, Annabel Jewellery offers a wide range of personalised gifts, from elegant necklaces and bracelets to rings and earrings. With a commitment to exceptional craftsmanship and customer service, each piece is designed to evoke emotion and be cherished for years to come. Whether it's for a milestone celebration, a heartfelt gift, or a personal treat, Annabel Jewellery’s collection brings sentiment and style together in perfect harmony.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

55 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Fab present

Bought this as a present for my daughter-in- Laws birthday- she absolutely loved it!
So great experience especially with the lovely packaging.

2 de abril de 2026
Valorada con 5 estrellas sobre 5

Ordered a necklace for 60th birthday…

Ordered a necklace for 60th birthday present, its even nicer than photo , extremely pleased with purchase.

Arrived in a lovely gift box also.

1 de abril de 2026
Logotipo de  Annabel Jewellery

Respuesta de Annabel Jewellery

Thank you so much for your review , we're very happy you love your gift! x

Valorada con 4 estrellas sobre 5

Lovely piece

Lovely piece! Arrived quickly too

23 de febrero de 2026
Logotipo de  Annabel Jewellery

Respuesta de Annabel Jewellery

Thank you so much, so happy you love your Annabel Jewellery! x

Valorada con 5 estrellas sobre 5

Beautiful item

Beautiful item, gorgeous packaging and a great service. Would definitely recommend.

23 de febrero de 2026
Logotipo de  Annabel Jewellery

Respuesta de Annabel Jewellery

Thank you so much for taking the time to leave us a review xx

Valorada con 2 estrellas sobre 5

Chain very difficult to fasten clip…

Chain very difficult to fasten clip tiny earring very hard close

27 de febrero de 2026
Logotipo de  Annabel Jewellery

Respuesta de Annabel Jewellery

So sorry to hear you weren't satisfied with your order. I can see that you ordered our bestselling pearl huggie hoops and pearl necklace.
The diameter of the 10mm pearl is written in the product description for your reference. Sorry to hear you find the fastenings tricky, we will certainly take that on board for future designs.
Please feel free to reach out to our customer service team and we would be more than happy to assist you to ensure a positive outcome. Kind regards, The Annabel Jewellery Team

Valorada con 1 estrellas sobre 5

Ordered a ladies adjustable finger…NON adjstable !

Ordered a ladies adjustable finger ring. Not adjustable in any way shape or form without causing anticipted damage.
No returns note ( proclaimed small company ) no instructions what so ever.
Had to chase this owner all the way for e mail responses - not forthcoming
Had to chase the refund a day after the item was received a m. the day before.
Totally unprofessional.
Would not recommed in any way.
Bitterly disappointed.
Do not use this Company.
Just hard work !!

4 de febrero de 2026
Opinión espontánea
Logotipo de  Annabel Jewellery

Respuesta de Annabel Jewellery

Thank you for sharing your feedback.

We’re genuinely sorry to hear that your experience felt frustrating. We always aim to provide clear product information and supportive service to every customer.

The ring you purchased is adjustable, as noted in the product description, and is designed to gently expand or tighten for a comfortable fit. If there was any difficulty adjusting it, we would have been more than happy to guide you through the process.

Regarding returns, as a small independent jewellery brand, we currently aren’t able to offer free returns. While we would truly love to provide that option, the costs can be significant for small businesses like ours. Our return policy is clearly outlined on our website so customers can make informed decisions before purchasing.

We always strive to communicate respectfully and resolve concerns fairly, and we remain open to assisting further within our store policies.

Many thanks
The Annabel Jewellery Team

Valorada con 5 estrellas sobre 5

The perfect gift

I bought the earrings as a gift and was delighted when they arrived so quickly. The box is lovely too and displays them really well. I know my friend will love them. I feel they can be worn daily or on a special occasion.

6 de noviembre de 2025

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