The Antique Jewellery Company Opiniones 595

TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Although the ring was slightly too small ( my fault ) it was a beautiful piece of jewellery. Unfortunately unable to resize. The whole experience from speaking to Matt to receiving item was seamless a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The Antique Jewellery Company has been my favorite place to shop for nearly a decade! Every purchase — and there have been many — is a quality experience. Olly and her smart, gracious team welcome me... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Molly was absolutely wonderful and answered all my questions with such care and detail. The whole experience of receiving my item was seamless from start to finish. I only wish they had a European sto... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This is the third order I've placed & can wholeheartedly recommend this company. Customer service is excellent. I requested further photos of the item & they were emailed within 24hrs. They also made... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Joyería
  2. Tienda de antigüedades
  3. Joyero

Escrito por la empresa

The UK's leading destination for antique and vintage jewellery

We always stand by our five core principles

Escrito por la empresa

Quality, Rarity, Expertise, Peace of Mind & Personal Touch

Información de contacto

Discover our Latest Finds

Only the finest pieces make the cut

4,9

Excelente

TrustScore: 5 sobre 5

595 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 1 estrellas sobre 5

I received the beautiful necklace very…

I received the beautiful necklace very quickly. After being assured that it was secure- within two days, the thread that it was strung upon started unraveling, and when I put it down, it started stretching, and it was only a matter of good luck that kept it from breaking while I was wearing it and losing all of the beads.
I asked for help in paying to have it restrung and I have heard nothing back from any of the people that I have spoken with via email. It was Olly and Molly. I have restrung the necklace myself and asked for compensation for the materials that were only $50.
I have still not heard anything back. I spent three hours stringing the necklace and I imagine having it done professionally would have been a great deal more than just $50.
Thank you

26 de marzo de 2026
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Respuesta de The Antique Jewellery Company

We are so sorry that you have not been happy with our service. When the seed pearl and citrine necklace was sent to you it had been checked for wearable condition so we are sorry to hear that the cotton thread has stretched when worn. As I explained in an email to you this can happen as cotton naturally can pull. I also advised you how to fix it. When you emailed again it was just after Easter and we were catching up with work so that is the reason for the delay in replying to you. I am so sorry if you thought that we were ignoring you as that was not our attention. If you would like to send the necklace back for a full refund we would be happy to do that. Best wishes Olly.

Valorada con 5 estrellas sobre 5

Service

Super service

6 de marzo de 2026
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Respuesta de The Antique Jewellery Company

Thank you so much. from all of us, Olly, Molly ,Kate and Tiggy.

Valorada con 5 estrellas sobre 5

Excellent in every way.

Although the ring was slightly too small ( my fault ) it was a beautiful piece of jewellery. Unfortunately unable to resize. The whole experience from speaking to Matt to receiving item was seamless and we would have no hesitation in recommending AJC highly. To acquire a piece of jewellery with a story is precious , to be able to add to the story , incredible. Thank you AJC.

11 de marzo de 2026
Opinión espontánea
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Respuesta de The Antique Jewellery Company

Thank you for your very kind review. Eternity rings can be difficult to find because they cannot be sized so I am sorry that it didn't work out this time. We all send our best wishes Olly, Molly, Kate and Tiggy.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, my brooch arrived and is beautiful, very happy, thank you

6 de marzo de 2026
Opinión espontánea
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Respuesta de The Antique Jewellery Company

Thank you so much for letting us know that the brooch arrived safely and that you love it. It is such a rare piece of jewellery so I hope it will be admired when you wear it and it will be the topic of many conversations.
Sending best wishes, as always, from us all.
Olly. Molly Kate and Tiggy (not forgetting my son Matt who is the tecky guy)

Valorada con 5 estrellas sobre 5

Gifts bought for me here all have been…

Gifts bought for me here all have been beautiful and packaged nicely. I have bought items here and found the items to be true to description and beautifully presented. Sent speedily and safely every time.

6 de febrero de 2026
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Respuesta de The Antique Jewellery Company

Thank you so much for posting this review. We are a small business and passionate about good quality antique jewellery so it is lovely to know that you are happy with all your pieces.
Sending best wishes Olly Molly Kate and Tiggy.

Valorada con 5 estrellas sobre 5

First Rate

Beautiful, timeless jewellery accurately described and presented by AJC. I have always received a first rate, personal and totally professional service from them.

19 de febrero de 2026
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Respuesta de The Antique Jewellery Company

Thank you so much for this lovely review. We are so grateful for the feedback as we are passionate about what we do and try our best to find unusual pieces that we hope will go on to good homes such as yours. Sending very best wishes Olly, Molly Tiggy and Kate.

Valorada con 5 estrellas sobre 5

Perfect

Perfect! Very good packaging.

1 de febrero de 2026
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Respuesta de The Antique Jewellery Company

Thank you so much for letting us know. Best wishes from Olly, Molly, Kate & Tiggy

Valorada con 5 estrellas sobre 5

Excellent experience and product

I will start by saying their website is easy to use and navigate. They have plenty of photos (and videos) of their items for review and the details they provide on the pieces' history is great!

Before making a purchase, I sent an inquiry to the company about resizing a piece, to which they were very prompt to respond and accommodating in my request.

Then, when I made my purchase, I was impressed at how quickly they resized my item and got it sent internationally. They kept me updated at the progress of my purchase and I really appreciated that.

On top of the pleasant and easy customer experience, I am beyond pleased with my ring! It is gorgeous, it has a story, and now I get to add to its story.

If I'm ever in the market for a piece of antique jewelry again, this will be the first place that I look!

7 de febrero de 2026
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Respuesta de The Antique Jewellery Company

Thank you so much for your very kind words. It means a lot to us as we are only a small team. We are very lucky that we also have a wonderful jeweller who sizes rings promptly! We think it is really important to give our clients updates too especially if the item is being sent internationally. I am SO pleased that you love your ring. It was a good choice and I hope you really enjoy wearing it and get lots of compliments. Sending best wishes from London Olly, Molly, Kate and Tiggy.

Valorada con 5 estrellas sobre 5

Great purchase

Great purchase, the item was well wrapped and arrived on the stated day

3 de febrero de 2026
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Respuesta de The Antique Jewellery Company

That's lovely news that all went well and thank. you so much for your kind words. We all send our best wishes, Olly, Molly Kate and Tiggy.

Valorada con 5 estrellas sobre 5

Fantastic!…

I was very nervous buying jewellery online without physically seeing it and holding it but the experience with The Antique Jewellery Company was great. Beautiful ring delivered next day and wonderful customer service. Whole heartedly recommend them to everyone for a unique, stunning, high quality jewellery and will be back myself soon

15 de octubre de 2025
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Respuesta de The Antique Jewellery Company

thank you so much for your lovely review. It is always wonderful to hear such positive feedback and it means a lot. Sending best wishes Olly, Molly, Kate and Tiggy.

Valorada con 5 estrellas sobre 5

Wonderful people and a beautiful and…

Wonderful people and a beautiful and elegant location. We are absolutely thrilled with all of our purchases from the AJC. They sell very rare and marvelous pieces. Also, their staff is world class! Thank you AJC.

20 de agosto de 2025
Opinión espontánea
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Respuesta de The Antique Jewellery Company

Oh what wonderful words! Thank you so much. It is always so special to have such great feedback. We all send our very best wishes Olly, Molly ,Kate and Tiggy.

Valorada con 5 estrellas sobre 5

Great experience

Very responsive to enquiries, helpful and made buying our engagement ring a pleasure!

15 de octubre de 2025
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Respuesta de The Antique Jewellery Company

Thank you for your lovely review. It is always a pleasure to advise young couples on such a momentous decision in their lives. We all send our very best wishes Olly, Molly, Kate and Tiggy.

Valorada con 5 estrellas sobre 5

Beautiful ring exactly as pictured

Beautiful ring exactly as pictured. Fast delivery.

9 de diciembre de 2025
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Respuesta de The Antique Jewellery Company

We are thrilled that you love your ring and hope that you will really enjoy wearing it. Sending very best wishes Olly and the AJC Team.

Valorada con 5 estrellas sobre 5

Very good service

Excellent help

18 de diciembre de 2025
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Respuesta de The Antique Jewellery Company

Thank you so much for your five stars! Best wishes Olly, Molly ,Tiggy and Kate.

Valorada con 5 estrellas sobre 5

Blue enamel heart.

Lovely people in the team. Highly recommend this jewellers, very prompt and efficient and friendly. Thank you very much.

18 de diciembre de 2025
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Respuesta de The Antique Jewellery Company

Thank you so much. It means so much to the team to know that we are doing our job properly! Sending very best wishes Olly, Molly, Tiggy and Kate.

Valorada con 5 estrellas sobre 5

Quality jewelry with quick shipping

Quality jewelry with quick shipping. Repeat buyer.

14 de diciembre de 2025
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Respuesta de The Antique Jewellery Company

Thank you so much for your lovely review. We really try to keep standards high so it means a lot to have your feedback. Sending best wishes Olly, Molly, Kate & Tiggy.

Valorada con 5 estrellas sobre 5

Great selection well laid out website…

Great selection well laid out website and well packed with quick delivery.

28 de noviembre de 2025
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Respuesta de The Antique Jewellery Company

Thank you for your kind words. We are thrilled that all went well with the selection on the site and the quick delivery. Sending best wishes Olly, Molly, Kate and Tiggy.

Valorada con 5 estrellas sobre 5

Smooth and personalized experience

Smooth and personalized experience! Kate was great - pulled together the shortlist that I asked for and kept the store open for me since my flight was delayed. I'd 100% recommend!

22 de octubre de 2025
Opinión espontánea
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Respuesta de The Antique Jewellery Company

That. is so kind of you to send this feedback. I have made sure that Kate has seen your review. She is an indispensable member of our team! We all send our best wishes Olly, Molly,Kate and Tiggy.

Valorada con 5 estrellas sobre 5

New Ring

My purchase came from the UK to the USA within 7 days of purchase this time included the ring being resized. Very efficient

1 de diciembre de 2025
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Respuesta de The Antique Jewellery Company

Thank you for your kind words. We try hard to size and ship as quickly as possible. We also have a wonderful jeweller that we work with. Long may it last !. Sending best wishes Olly, Molly, Kate and Tiggy.

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