Very easy ordering process and super fast delivery from lads who were very helpful in putting my very heavy pergola exactly where I wanted it. Instructions were in diagram form, so maybe a written s... Ver más
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Consulta las opiniones de los clientes
Delivery of arbour seat was made whilst I was out. I came home to a pile of wood with no screws or nails and no assembly instructions. One spar was slightly damaged. When I contacted the company, the... Ver más
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Really great company. Customer service is 10/10 — quick, responsive, friendly and genuinely helpful. It’s refreshing to deal with a business that replies promptly and actually makes things easy. Ba... Ver más
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Steven was my point of contact and gave excellent service and advice. Shed arrived on time and in good condition
La empresa ha respondido
Información sobre la empresa
- Tienda de artículos para el hogar
- Tienda de mobiliario para jardín
- Tienda de productos capilares
- Tienda de muebles de exterior
- Juguetería
Escrito por la empresa
Welcome to Anydaydirect where we offer a wide range of home, outdoor and beauty products at affordable prices, with something for all the Family. At Anydaydirect, we pride ourselves on delivering top-notch service and quality products directly to your doorstep. As an online retailer, we specialise in a wide range of everyday essentials, from household goods to personal care items, all conveniently available at competitive prices. Our commitment to customer satisfaction is at the heart of everything we do. We strive to make your shopping experience seamless and enjoyable, offering a user-friendly website designed for easy navigation and secure transactions. Whether you're stocking up on haircare products, upgrading your home essentials, or treating yourself to a little luxury, Anydaydirect ensures that you find exactly what you need with just a few clicks. What sets us apart is our dedication to reliability and efficiency. We work tirelessly to ensure prompt delivery and dependable service, so you can shop with peace of mind knowing that your order will arrive on time and in pristine condition. Our friendly customer support team is always on hand to assist you with any queries or concerns, ensuring that every interaction with Anydaydirect is nothing short of excellent. Join thousands of satisfied customers who rely on Anydaydirect for their everyday needs. Experience convenience, quality, and outstanding service with every purchase. Shop smart, shop Anydaydirect.
Información de contacto
First Floor, 5 Fleet Place, EC4m 7RD, London, Reino Unido
- customerservices@anydaydirect.co.uk
- anydaydirect.com
4,4
Excelente
308 opiniones
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I am giving this as I ordered a shed…
I am giving this as I ordered a shed but it wasn't delivered when I expected it to be delivered...so I contacted customer service and with further investigation the parcel apparently had been mislaid at the delivery depot the man from anyday direct who I dealt with then went above and beyond to get this sorted for me and the shed was delivered the very next day which however was still in the stated time Frame which I fear would not have been the case if he had not been so quick to respond
28 de octubre de 2025
Opinión espontánea
Respuesta de Anydaydirect Limited
Thank you for your review which is greatly appreciated. We expect our couriers to perform as contracted👍💕
Delivery was a lot later than said I…
Delivery was a lot later than said I had to contact customer services then I got a answer my order was delayed
10 de octubre de 2025
Respuesta de Anydaydirect Limited
We have changed couriers and had a delay whilst all the systems were robustly tested. This resulted in an extra working day delay in our estimated delivery times which are now back to what is stated on each product page.
Good value for the money eaay to put up
Good value for the money eaay to put up
15 de octubre de 2025
Respuesta de Anydaydirect Limited
Thank you for your review which is greatly appreciated. 👍💕
Very pleased with our order
Very pleased with our order. Nice to know there’s contact details if you need to talk yo someone ! Order came in good time
Bins are amazing. Look great
15 de octubre de 2025
Respuesta de Anydaydirect Limited
Thank you for your review which is greatly appreciated. 👍💕
Disappointing product and delivery …
After waiting over the advised delivery time, (13 weeks later ) the shed was delivered before my given date. No communication was received from the factory and luckily I was at home. On checking the pieces it is clear that it was assembled in a hurry as the nails that hold on the slats had missed the side nearer and were sticking out the side. After waiting so long for it, I have fixed it myself but would not purchase another store more shed from anyone. As for Anyday direct, I had to email for updates to be told that there was a shortage of materials at first, then that the delivery time is not guaranteed and I should have seen this in the T&C’s.
11 de octubre de 2025
Respuesta de Anydaydirect Limited
Hi Catherine, We’re very sorry to hear about your experience and appreciate you taking the time to share your feedback.
All of our made-to-order items are handcrafted to specification, and as outlined in our terms, the lead times provided at the point of order are estimated rather than guaranteed. Unfortunately, unforeseen circumstances such as material shortages or production delays can occasionally affect completion times. Once your item is released from production, a confirmed delivery date is provided, and we ensure customers are updated as soon as this occurs, which was also the case with your order.
We do apologise that the replacement parts were delayed unnecessarily , this matter has since been addressed directly with the manufacturer to help prevent it from happening again.
We’re sorry again for the inconvenience caused and appreciate your patience while this was resolved.
Delay in delivery
Delay in delivery, when contacted, sorted straight away, it was down to delivery company not anydaydirect, new delivery company, received in a couple of days. Not unpacked yet but have confidence, any problems will be rectified quickly.
9 de octubre de 2025
Opinión espontánea
Respuesta de Anydaydirect Limited
Thank you for your review which is greatly appreciated. 👍💕
Great Service all round
26 de septiembre de 2025
Respuesta de Anydaydirect Limited
Thank you for your review which is greatly appreciated. 👍💕
Respuesta de Anydaydirect Limited
Thank you for your review which is greatly appreciated. 👍💕
Delivery was late and half the pieces…
Delivery was late and half the pieces were mouldy so had to send back. took another month to get mouldy bits picked up and swapped over. I had emptied and dismantled old shed in preperation of new shed arrival but obviously couldn't build it so all my things left outside unprotected. Then, 1 of the panels delievered was the wrong one so gave up on waitng for that to be replaced as didn't want to wait another month again. Cleaned it up as best i could and used 1 of the mouldy panels. Have asked for some sort of compensation for the inconvenience but those emails have been ignored. Would rate experience less than 1 star if that was an option.
4 de julio de 2025
Opinión espontánea
Respuesta de Anydaydirect Limited
Thank you for your feedback regarding your order. We’re very sorry to hear about the difficulties you experienced and the inconvenience caused.
Regarding your concern about “mouldy” panels, the timber used is pressure treated, which can sometimes leave green or dark patches. This is a natural residue of the treatment process and is not harmful. Over time, it will fade with exposure to weather. If you believe there is genuine mould growth, we would be happy to review photos and advise further.
We also note the incorrect panel issue. We can arrange for the correct panel to be sent, with a typical dispatch time of up to 7 working days.
We understand that the delays caused frustration, and we sincerely regret this. While our policy does not allow compensation when a replacement panel is provided, we hope sending the correct part promptly will help resolve the situation.
Fantastic would recommend to anybody…
Fantastic would recommend to anybody reliable professional and a true great experience 10 out of 10 I’m absolutely delighted
17 de septiembre de 2025
Respuesta de Anydaydirect Limited
Thank you for your review which is greatly appreciated. 👍💕
Slow delivery, dishonest staff
If you are working to a time schedule I would not recommend this company.
Ive wasted hours of my life chasing my orders so won't elaborate but had a terrible experience with this company including the company telling several lies proven by delivery company.
The only saving grace is the products are as described when they eventually arrived
22 de septiembre de 2025
Respuesta de Anydaydirect Limited
Thank you for sharing your feedback, and we're really sorry about your experience. We strive to provide excellent service for every order for the hundreds of parcels we deal with daily, and we understand how frustrating it can be when delivery doesn't go as planned, especially when working to a tight schedule.
We want to clarify that we did provide tracking information and worked with DX 2-man courier delivery service to resolve your issue. Unfortunately, once the parcel leaves our warehouse, we're at the mercy of the courier for any delays or issues. We do everything we can on our end to resolve these situations, but we understand this doesn’t make up for the inconvenience caused. Getting information quickly from any courier is extremely difficuly and whilst we try and do our best to meet expectations, unfortunately the couriers don't have the same sense of urgency.
We're glad the products met your expectations once they arrived, but we sincerely apologize for the stress the delivery process caused. We’re continually looking into ways to improve our service and will take your feedback into consideration as we work with our courier partners to ensure smoother deliveries in the future.
Excellent Customer Service
The original Gazebo i ordered was the last one and they were good enough to contact me and state it wasn’t fit to sell, i was offered a refund or to wait until next Spring when it would be available. However i found a suitable replacement on their website this was sent and the difference refunded. Excellent communication and fantastic customer service. Absolutely how a modern retailer should behave. highly recommended.
26 de septiembre de 2025
Opinión espontánea
Respuesta de Anydaydirect Limited
Thank you for your review which is greatly appreciated. 👍💕
Great company 👌 communication fantastic…
Great company 👌 communication fantastic would recommend
9 de septiembre de 2025
Respuesta de Anydaydirect Limited
Thank you for your review which is greatly appreciated. 👍💕
Really helpful customer service
Really helpful customer service. There was a problem with my delivery that was sorted out very quickly. The potting table fits well in my greenhouse and I am very happy with it
12 de septiembre de 2025
Respuesta de Anydaydirect Limited
Thank you for your review which is greatly appreciated. 👍💕
The little shed is great value for…
The little shed is great value for money. However it took ages to come as it was not despatched for over a week snd had to chase several times.
5 de septiembre de 2025
Respuesta de Anydaydirect Limited
Thanks for the review, we take on board your commenst and have been reviewing our 2 man delivery service providers as there have been some issues recently. A new service provider is now on board
Waited about 2 weeks as carrier lost…
Waited about 2 weeks as carrier lost first parcel
5 de septiembre de 2025
Respuesta de Anydaydirect Limited
Thanks for the review. The courier misrouted the parcel and a new one was sent immediately this was reported.
Not as great as the picture looks…
First the information flow is not great, you don't get updates of the delivery, it says 5 days, more like 3 weeks for me, the delivery guys were very helpful and carried the items for my wife into the back garden. The instructions for the set is basic and needs to be studied, the components are made well, but some of the holes don't line up and a lot of the parts have been dropped or are damaged, nothing to stop me putting it together and the frame when completed feels sturdy. The anchor holes are not the best and at the moment it looks like the roof will not be next to the wall, as per the pictures, but I am yet to finish the roof.
1 de septiembre de 2025
Respuesta de Anydaydirect Limited
Thank you for your feedback. Your comments have been noted and will be shared with the brand owners.
Regarding delivery, we acknowledge the issues you experienced. The two-man delivery service has recently altered their route planning to be demand-based, which unfortunately has led to inconsistent delivery times. Despite our concerns raised with them, service levels have not met our expectations. We are currently reviewing alternative solutions to improve reliability.
We appreciate your detailed observations on the product itself and are glad to hear that, despite some challenges during assembly, the frame feels sturdy once put together. Your points about instructions, component quality, and alignment will be relayed to the manufacturer for review and improvement.
Unreliable and unable to give a delivery window
My shed was delivered over a week late. Customer services claimed that it was sent out to the wrong depot for delivery. Customer services said that I would get a tracking number the moment it was sent out but that didn’t happen the previous time they sent it? They were unable to respond in good time and were rather cagey when on the phone with no real answers as to when I would receive my order.
28 de agosto de 2025
Respuesta de Anydaydirect Limited
We’re very sorry to hear about the delay and the frustration this caused. After becoming aware that your order had been mistakenly routed to the wrong depot, we took immediate action by resending your shed directly, as this was the quickest way to resolve the issue rather than waiting for the courier to correct it.
Tracking details were sent once the new consignment was dispatched. However, once parcels leave our warehouse and are in the courier’s system, delivery times are managed entirely by them. For two-man deliveries, routes can occasionally take a little longer to schedule, as it is a specialised service.
We completely understand how disappointing this delay was and appreciate your patience while we worked to get your order to you as quickly as possible.
Had a bit of delay with delivery but…
Had a bit of delay with delivery but sorted it with good communication through until it arrived great product and great service
28 de agosto de 2025
Respuesta de Anydaydirect Limited
Thank you for your review which is greatly appreciated. 👍💕
Easy to erect!
Excellent, not-too-big and very east to erect gazebo, perfect for a few hours with our local environmental stall!
6 de agosto de 2025
Respuesta de Anydaydirect Limited
Thank you for your review which is greatly appreciated. 👍💕
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