Still waiting on a refund after 20 days since I returned item! Would not use this company again. Update: 16.04.2026 Nach langem Drängen habe ich meine Rückerstattung erhalten. Ich habe gestern,... Ver más
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Consulta las opiniones de los clientes
After a long period with no contact from this company when I complained, they email me and offer me another battery at discount price as the ones they sold me were now out of warranty. Even though the... Ver más
La empresa ha respondido
Acquistata una batteria compatibile per un laptop MSI: dal seriale risultava identica a quella offerta da altri siti, ma con il miglior rapporto tra prezzo e tempi di consegna. Ordine effettuato il 4/... Ver más
La empresa ha respondido
The online customer service was very helpful. Helped me to correct my order to ensure the battery is compatible with my LG cleaner. Delivery was quick and the battery is working fine without issues.... Ver más
Información sobre la empresa
Escrito por la empresa
High-quality batteries for laptops, vacuum cleaners, cameras, and medical devices, covering 900,000 models, shipped from global warehouses with fast delivery, 30-day money-back guarantee, and 1-year warranty.
Información de contacto
5650 Grace Pl,CA, 90022, Commerce, United States, 90022, Commerce, Estados Unidos
- cs@aolstecell.com
- aolstecell.com
2,9
Medio
80 opiniones
Ha contestado el 89% de las opiniones negativas
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Excellent online customer service
The online customer service was very helpful. Helped me to correct my order to ensure the battery is compatible with my LG cleaner. Delivery was quick and the battery is working fine without issues.
6 de abril de 2026
Opinión espontánea
Excellent company to deal with
I have used many companies over the past 20 years, but AolsteCell is by far is one of the best companies I have dealt with, the quality of their batteries is great and the communication and customer support is amazing too.
18 de abril de 2026
Opinión espontánea
Battery not charging
Battery not charging, refund is taking time.. hopefully i get my money back. Not sure.
Don’t buy from here.
1 de abril de 2026
Opinión espontánea
Respuesta de AolsteCell
Dear Customer,
Thank you for your feedback! We are sorry for the inconvenience you've experienced. Regarding your refund, it has already been processed, and the amount has been successfully returned. Please keep an eye on your account for the refund status. If you have any questions or need further assistance, feel free to reach out to us.
Wishing you all the best,
AolsteCell Customer Support Team
AolsteCell Faulty battery and terrible customer service
As per other reviews I received a replacement battery from them, which had zero charge and would not charge. In other words it was faulty. I wrote to them and they wanted videos and I had to download a program on my computer from them. It was all too hard and they wanted more videos. How can I send you a video (multiple videos) of a battery not working? Ridiculous. They wear you down and now I will put the battery in the bin and buy elsewhere. I recommend you do not do business with this company
16 de abril de 2026
Opinión espontánea
The battery from AolsteCell is so bad
The battery from AolsteCell is so bad. After it is fully charged, it can only be used for around 40 minutes.
17 de abril de 2025
Opinión espontánea
電池兼容性很高
電池兼容性很高, 用於hp手提電腦完全沒有問題！而且服務很好, 查詢和提供的資料快且正確, 速遞一天內便已到貨, 整體非常滿意
16 de abril de 2026
Opinión espontánea
Respuesta de AolsteCell
親愛的客戶，
非常感謝您的好評！我們很高興聽到您對電池的兼容性和我們的服務感到滿意。您的支持是我們不斷進步的動力，我們會繼續努力，確保每位客戶都能享受到快速且優質的服務。感謝您選擇AolsteCell，期待您再次光臨！
祝您使用愉快！
AolsteCell客服團隊
Still waiting on a refund after 20 days…
Still waiting on a refund after 20 days since I returned item! Would not use this company again.
Update: 16.04.2026
Nach langem Drängen habe ich meine Rückerstattung erhalten. Ich habe gestern, am 15.04.2026, eine Bewertung meiner Erfahrung mit Aolste auf Trustpilot abgegeben, und siehe da, die Rückerstattung war heute, am 16.04.2026, auf meinem Konto. Aolste hat mich angeschrieben und gebeten, meine Bewertung zurückzuziehen. Ich habe nicht die Absicht, meinen Kommentar zu löschen. Mir ist aufgefallen, dass ich nicht die Erste bin, die diese Erfahrung mit Aolste gemacht hat. Sie können bei diesem Unternehmen definitiv bessere Produkte finden. Der Kundenservice lässt sehr zu wünschen übrig.
15 de abril de 2026
Opinión espontánea
Respuesta de AolsteCell
Dear Customer,
Thank you for your feedback. We sincerely apologize for the delay in processing your refund. The delay was due to an internal handover issue, and we take full responsibility for it. We absolutely accept your criticism and have already made the necessary improvements to prevent this from happening again.
Your refund is now processed, and we are working hard to ensure a smoother experience for all our customers in the future.
Thank you for bringing this to our attention, and we appreciate your understanding.
Best regards,
AolsteCell Customer Support Team
Update:20.04.2026
Vielen Dank für Ihr Feedback.
Es tut uns sehr leid, dass sich Ihre Rückerstattung verzögert hat und dass Sie mit unserem Kundenservice eine enttäuschende Erfahrung gemacht haben. Wir verstehen Ihren Ärger und nehmen Ihre Kritik sehr ernst.
In Ihrem Fall kam es aufgrund eines internen Übergabeproblems zu einer Verzögerung bei der Bearbeitung der Rückerstattung. Dafür möchten wir uns ausdrücklich entschuldigen. Solche Abläufe entsprechen nicht unserem Anspruch an Service und Zuverlässigkeit.
Wir respektieren selbstverständlich Ihr Recht auf eine ehrliche Bewertung. Es war nicht unsere Absicht, Sie unangemessen zu beeinflussen. Ihr Feedback hilft uns dabei, bestehende Schwächen zu erkennen und unsere Prozesse zu verbessern.
Wir bedauern sehr, dass wir in diesem Fall keinen besseren Eindruck hinterlassen haben, und arbeiten bereits daran, ähnliche Probleme künftig zu vermeiden.
Mit freundlichen Grüßen
AolsteCell Kundenservice-Team
The battery did not work and they would…
The battery did not work and they would not refund it without sending them multiple videos.
2 de abril de 2026
Opinión espontánea
Respuesta de AolsteCell
Dear Customer,
Thank you for your feedback. We understand your frustration, but please note that requesting videos is part of our standard refund process. This helps us assess the issue accurately and determine who should bear the shipping costs, as well as to verify whether the problem is related to product quality.
We ask for these videos to ensure a fair resolution and to help us improve our products. We appreciate your cooperation in this process, and we’ll continue to strive for better service.
If you have any further questions or concerns, feel free to reach out.
Thank you for your understanding.
Best regards,
AolsteCell Customer Support Team
After a long period with no contact…
After a long period with no contact from this company when I complained, they email me and offer me another battery at discount price as the ones they sold me were now out of warranty. Even though the first battery lasted only a few weeks and the second a few months. both had expanded cells and stopped charging. Don't think I'll accept this offer as it would be throwing good money after bad.
7 de abril de 2026
Opinión espontánea
Respuesta de AolsteCell
Dear Customer,
Thank you for sharing your feedback, and we apologize for the inconvenience you've experienced with our products. We understand your frustration, and we want to make things right.
Please reach out to us via our contact page at https://www.aolstecell.com/ContactUs.aspx
, and we will ensure to provide you with a satisfactory resolution. Your satisfaction is our top priority, and we're committed to resolving this issue for you.
We look forward to hearing from you soon.
Best regards,
AolsteCell Customer Support Team
Prezzi e tempi di consegna OK
Acquistata una batteria compatibile per un laptop MSI: dal seriale risultava identica a quella offerta da altri siti, ma con il miglior rapporto tra prezzo e tempi di consegna. Ordine effettuato il 4/3/2026, merce ricevuta il 10 marzo. Al momento la batteria funziona benissimo: speriamo che duri almeno un paio d'anni, ma non credo in ogni caso che questo dipenda dal negozio.
10 de marzo de 2026
Opinión espontánea
Respuesta de AolsteCell
Gentile Cliente,
Grazie per la tua recensione!
Siamo felici che tu abbia trovato il miglior rapporto qualità-prezzo e tempi di consegna per la batteria compatibile per il tuo laptop MSI. Ci impegniamo sempre per offrire prodotti di qualità con un servizio rapido. Speriamo che la batteria duri a lungo e che tu sia soddisfatto dell'acquisto! Se dovessi avere bisogno di assistenza in futuro, siamo sempre a tua disposizione.
Cordiali saluti,
Team di Assistenza Clienti AolsteCell
The battery connects perfectly and…
The battery connects perfectly and charges normally. I’ve only used it for two weeks, so I’m not sure about its long-term quality yet. so far is good
3 de marzo de 2026
Respuesta de AolsteCell
Dear Customer,
Thank you for your feedback! We're glad to hear that the battery is connecting perfectly and charging as expected. We understand your concern about its long-term quality, and we are committed to providing high-quality products. Thank you for your support, and we look forward to hearing more about your experience as you continue to use the product!
Best regards,
AolsteCell Customer Support Team
The battery shiped fast and arrived in…
The battery shiped fast and arrived in perfect package, Definitely going to order again
12 de marzo de 2026
Opinión espontánea
Respuesta de AolsteCell
Dear Customer,
Thank you for your wonderful feedback! We're so glad to hear that your battery arrived quickly and in perfect condition. Your satisfaction is our priority, and we look forward to serving you again.
Best regards,
AolsteCell Customer Support Team
Respuesta de AolsteCell
Cher(e) client(e),
Merci beaucoup pour votre retour positif ! Nous sommes ravis d'apprendre que la batterie fonctionne parfaitement et que vous êtes satisfait(e) de notre service. Votre soutien est une grande source de motivation pour nous ! Si vous avez des questions ou avez besoin d'aide supplémentaire, n'hésitez pas à nous contacter. Nous sommes impatients de vous offrir encore plus de produits et services de qualité.
Profitez bien de votre batterie !
Cordialement,
L'équipe de support AolsteCell
Follow the instructions was easy
Follow the instructions was easy, and the two included screw drives were really useful. the battery fits perfectly, and my laptop now works like new !
22 de febrero de 2026
Opinión espontánea
Respuesta de AolsteCell
Dear Customer,
Thank you for your positive feedback! We're so glad to hear that the installation was easy and that the battery fits perfectly. It's great to know your laptop is working like new again. If you need any further assistance, feel free to reach out! 😊
Best regards,
AolsteCell Customer Support Team
DO NOT BUY FROM HERE
DO NOT BUY FROM HERE. 7 months ago I bought a replacement battery for my laptop. Just 7 months - wasn’t holding charge. I took it into get it checked out - the battery was swollen, and really soft - I was told in a short time it would have actually destroyed my laptop. Emailed back and forth, back and forth, back and forth, provided photos … their resolution was to replace the battery- are you kidding? You want me to give you a second chance to destroy my laptop- ahh- nope. Finally they told me they would refund half my money, because it was “outside the 6 months ago warranty “. I am so tired of inbuilt obsolescence- no coincidence that it’s just outside “warranty. “ Six months is not reasonable for the life of a battery. Buy from these people at your own (and your laptop’s) risk
11 de marzo de 2026
Opinión espontánea
Respuesta de AolsteCell
Dear Customer,
We are really sorry for the trouble and frustration this has caused you. We totally understand how you feel, and we appreciate your feedback. Regarding the issue you mentioned, we did our best to offer a solution. We initially suggested either replacing the battery or offering a partial refund, but since the dispute was unsuccessful, we went ahead and processed a full refund as per your request.
We understand that battery life is critical, and we are committed to offering high-quality products. We will continue to improve and make sure this doesn’t happen again.
Thanks again for your feedback, and we hope your future experience with us is smoother. If you have any further issues, don’t hesitate to reach out.
Best regards,
AolsteCell Customer Support Team
Fit and runtime on this JET 60 battery…
Fit and runtime on this JET 60 battery seem just as good as the original. Price was right so I actually grabbed two to keep a backup fully charged.
28 de febrero de 2026
Opinión espontánea
Respuesta de AolsteCell
Dear Customer,
Thank you for your positive feedback! We're glad to hear that the JET 60 battery is performing just as well as the original. It's great that you got an extra one as a backup. We appreciate your support and recommendation!
Kind regards,
AolsteCell Customer Service Team
Ein übler Laden!
Ein übler Laden!
Bestellter Akku lädt nur auf ca.70%.
Wollte den Akku zurückschicken da ja nicht in Ordnung.
Ich müsste dies beweisen indem ich einen Akkuchecker herunterladen soll und Prüfdurchgänge durchführen, Bilder des Originalakku und des bestellten Akkus anhängen,einen Bericht über das Problem detailliert schildern und Lade/Enladevorgänge dokumentieren soll.
Der Akku kostet ca 50 Euro und für mich hat das Kalkül und Muster, der Kunde soll sich totlaufen und genervt aufgeben.
Ich vermute sogar, ständig nen Bot angemailt zu haben...die Antworten waren immer gleich/standardisiert.
3 de marzo de 2026
Opinión espontánea
Respuesta de AolsteCell
Sehr geehrter Kunde,
es tut uns sehr leid, dass Sie eine unangenehme Erfahrung gemacht haben. Wir haben bereits eine vollständige Rückerstattung für Sie veranlasst. Was den Qualitätsprüfungsprozess betrifft, möchten wir darauf hinweisen, dass dies Teil unseres normalen Verfahrens ist, um sicherzustellen, dass alle Produkte unseren hohen Standards entsprechen. Wir verstehen, dass dies möglicherweise lästig war, und entschuldigen uns dafür. Wir schätzen Ihr Feedback und werden weiterhin an der Verbesserung unseres Services arbeiten.
Vielen Dank für Ihr Verständnis.
Mit freundlichen Grüßen,
AolsteCell Kunden-Team
Got my rig working again
Got my rig working again. It's definitely not HP battery quality but for this price? It's plenty good. Will update if it fails early.
21 de febrero de 2026
Opinión espontánea
Respuesta de AolsteCell
Dear Customer,
Thanks for your feedback! We're glad to hear your rig is up and running. And don’t worry, we offer a one-year warranty, so you're covered. Feel free to reach out if anything comes up!
Kind regards,
AolsteCell Customer Service Team
Installation was smooth and the charge…
Installation was smooth and the charge is holding well so far. Too early to tell how long the battery will last but everything is fine for now.
21 de febrero de 2026
Opinión espontánea
Respuesta de AolsteCell
Dear Customer,
We're glad the installation went smoothly and that the charge is holding up well. It’s still early, but we’re confident it’ll serve you well. Don’t hesitate to reach out if you have any questions or need assistance in the future!
Kind regards,
AolsteCell Customer Service Team
DURATA BATTERIA PESSIMA, SITO ASSOLUTAMENTE DA EVITARE
Rispondo alla risposta di AolsteCell: il mio ordine era del novembre 2024, ma per problemi di compatibilità ho dovuto rispedire indietro la batteria ordinata (A MIE SPESE) e me ne hanno rispedito un'altra compatibile, che mi è arrivata a fine dicembre (e ho le prove di avvenuta consegna da parte del corriere, nel caso in cui AolsteCell volesse mettere in dubbio la mia buona fede) e che io ho montato nel laptop a gennaio 2025. Quindi la vita utile della batteria, come ho già scritto, è stata di un anno e un mese! Sempre come ho già scritto, non c'è stata una leggera diminuzione della durata, ma la batteria è diventata INSERVIBILE: appena si comincia a usare il laptop senza rete elettrica, la batteria scende a 0% e il PC si spegne! Infine, e ho già scritto pure questo, il mio uso del PC è stato normale e per nulla stressante e la batteria precedente era durata 4 anni, senza peraltro arrivare a questo livello di inutilità. Per quanto riguarda le loro opzioni per un nuovo acquisto, si sono limitati a offrirmi prima il 10 e poi il 15% di sconto, cosa che ovviamente ho rifiutato (mi sarei ritrovato probabilmente nella stessa situazione fra un altro anno). Ribadisco la mia indignazione e il mio vivo consiglio di stare alla larga da questo sito! Per prevenire ulteriori risposte inutili e false da parte dell'Azienda, fatte al solo scopo di dimostrarsi disponibili agli occhi di nuovi (sfortunati) clienti, aggiungo che loro sanno bene che prima di arrivare a scrivere queste recensioni negative, ho scritto loro numerose email per spiegare esattamente qual era la mia situazione e mi hanno anche risposto tempestivamente e cortesemente, ma alla fine mi hanno lasciato con una BATTERIA MORTA dopo appena un anno dalla ricezione e installazione! La motivazione che mi ha spinto a recensirli negativamente non è stata un accanimento nei loro confronti (anche se se lo meriterebbero), ma solo la volontà di informare bene i consumatori che leggono, prima che facciano un acquisto sconsiderato come ho fatto io. Per quanto mi riguarda, ormai ho fatto quello che avrei dovuto fare la volta precedente anziché comprare da AolsteCell via Italybatteria: ho comprato la batteria di ricambio dal sito del produttore del mio laptop.
Segue la mia recensione originale: La batteria che ho acquistato da loro per il mio Dell Inspiron 7506 2-IN-1 BLACK, pur essendo perfettamente compatibile con l'originale, è durata solo 1 anno e 1 mese: adesso il laptop si accende ma se stacco l'alimentatore, la batteria, da una carica del 100%, dura meno di 5 minuti e poi va a 0% (il PC si spegne) e devo ricaricarla. La diagnostica Dell lanciata sul laptop dice che la batteria è a fine vita. E' davvero indecente che una batteria duri così poco, il PC l'ho usato sempre in maniera del tutto normale, in ambienti casalinghi. La loro assistenza mi ha risposto che essendo passato più di un anno la garanzia è scaduta: DAVVERO VERGOGNOSO VENDERE BATTERIE DEL GENERE! Non comprerò mai più da loro e sconsiglio a tutti di farlo (pensate anche all'ambiente oltre al danno economico)!
25 de febrero de 2026
Opinión espontánea
Respuesta de AolsteCell
Gentile Andrea:
Grazie per il suo messaggio.
Abbiamo verificato il suo ordine ITB20241125221047096544, effettuato a novembre 2024.
Si prega di notare che la capacità della batteria e la durata complessiva sono strettamente correlate alle abitudini di utilizzo e alle condizioni operative. Fattori come la frequenza di ricarica, i cicli di scarica profonda, gli ambienti ad alta temperatura, l'uso continuo ad alta intensità e il collegamento prolungato alla presa elettrica influiscono sulla velocità con cui la capacità della batteria diminuisce nel tempo. Anche con un utilizzo normale, le batterie al litio si degradano naturalmente e gradualmente.
Poiché la batteria è stata utilizzata per più di un anno, la leggera diminuzione della capacità rientra nel normale intervallo di degradazione delle prestazioni per le batterie agli ioni di litio.
Saremo lieti di discutere con lei di possibili nuove opzioni di acquisto o sconti.
Grazie per la comprensione.
Cordiali saluti,
aolstecell.com Team
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