Do not buy this doorbell
Do not buy this doorbell! Iv had it 5 months and charged it 8 times. I’m now charging it once a week. They refuse to charge it or refund me. Terrible customer service. Do not waste money on this item
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Reino Unido
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Do not buy this doorbell! Iv had it 5 months and charged it 8 times. I’m now charging it once a week. They refuse to charge it or refund me. Terrible customer service. Do not waste money on this item
Claimed 5-8 month battery life turned out to be 3 weeks and recharging to 100% dropped to 80% in one day. Camera and PIR is slow to initiate and only shows the back of a target as they leave. I will instruct my credit card company to recover my payment.
UPDATE: My credit card company recovered my payment, so if you have the same disastrous faults that others seem to have had and you paid by credit card, do not lose hope. Ask your credit card company to recover your payment. The supplier does not recover the item so you do not have to return it if it is available for them to collect.
Terrible company. The bell only lasts a day with the battery and then goes offline. Doesn't catch a lot of people who come to the door. The company are now refusing my request for a refund. They say it's too difficult to return the product and they'll offer me 5% refund. Do not buy from them.
Aperiobell Door Cam bought and is either faulty or not as described. This door cam misses the first 3 seconds of anyone walking upto my door so I only get a back shot of them. At night there are too many false incidents so I have to take notifications off. The battery says it last for months but I have only managed 2 weeks. Customer service are refusing to accept that there is an issue and not accepting for it to be returned. It is direct from China and past experience is a nightmare to return. Also on there website there have Trust pilot review of over 4 but I can't find them on Trust pilot and had to add them.
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.