ApexCharger Opiniones 

Technical help was there immediately and they were very competent. My charger problem quickly diagnosed and determined that i needed an entire new unit. My call was made on a Friday afternoon and i received the replacement on Monday afternoon. I live on the east coast and the unit came from California! I could not have been
more impressed. Talk about going above and beyond! This is how it is done my friends!

Good customer service, quality product easy plug and play. Also comes with a nice travel case. Would recommend to others.

This company and charger are A+++
Customer service is amazing, too.
Join the Apex Fam! 🥰

Excellent customer support!
I bought the Mach 1 Apex Charger for my Tesla. There was an intermittent problem with NACS adapter.
The problem was immediately addressed and resolved.
A high quality and high performance product, well supported.

customer service is unbelievable great. they would call you to address all your concerns. my level 2 charger melted and they sent a replacement within 3 days. theyre very quick to respond. overall experience in terms of customer service and product quality is way better than tesla’s.

Very impressed with this product (Mach 2 Apex EV Charger) and company. The product has all the features I need/want and is stylish. The company was VERY responsive to my emails requesting support when doing the DIY installation.

Following my purchase of an Apex charger, I ran into problems. The equipment would begin charging, but then overheat, causing it to cut off. I thought that the problem might be related to my electric vehicle, but my dealer ruled that out. So I contacted Apex support. The team there was terrific. They responded to my inquiry within an hour and then led me through a series of tests, none of which got the charger working correctly. But within 48 hours they got back to me and offered a replacement charger. I have it now and it is working perfectly. Bravo Apex Support Team!

We purchased the Apex Charger Mach 1 directly from Apex Charger. From the time we ordered it until it was working to our satisfaction the customer service has been outstanding. There was a little hiccup in the delivery process (the carrier's issue, not theirs) and they called to make sure it got delivered and followed up after that to see if we had questions and if it had been installed. Our installer had questions when he was installing it, and they were responsive and made sure he got the information that was needed. After it was installed, I had trouble getting the app paired with my phone. After a few days of trying to figure it out, I finally called Apex's customer service, and they walked me through the process and figured out what I was doing wrong. They have gone out of their way to make sure we are satisfied. The Charger itself is high quality and performs just as we would like.

Doing business with Apex Charger has been an amazing experience. Their support and integrity are unmatched. I would highly recommend them, as you know that you will be taken care of.
I have had two issues (Both issues were my fault) that I have needed to contact support, and it has always been an immediate response with excellent follow through.

I bought the charger for an EV I planned to buy (I wanted everything to be ready day 1). The electrician installed it with the plug after I told them to hardwire it. When I contacted them to ask them to fix it, they pushed back, saying it might void a warranty. I emailed apex about the possible issue and they literally called me in ten minutes to help me know their policy (they literally send a hardwiring package with the unit), and to give more information that might help the electrician. I'm pretty sure every time I've contacted them over gotten a phone call within thirty minutes. They're a pleasure to work with, their products are well priced, and last night, my first charge went perfectly. I literally have no complaints and can only say good things about them.

Excellent, top-notch customer service. They follow through meticulously. Highly recommended. The charger works well and charges quickly.

Did my research for my at home ev charger for my tesla. So happy I did and didn’t just buy the tesla charger. The display is great, charger looks well and performs better. Most importantly the customer service was amazing from questions I had after purchase, through installation, and finishing with providing an extended warranty. Great personalized experience!

My EV charger installed easily, is lightweight, has a small footprint n works awesome! I like it so much, I'm buying a second one for my other car! Customer service is very helpful n responds quickly!

I have been extremely impressed with my Mach 2 charger. Performance has been excellent.

I would also give five stars to the ApexCharger customer service. They have been extremely responsive.

I was on the fence regarding ApexCharger. I am glad I went with the ApexCharger Mach 2.

Easy Setup. Great customer service.

I had a great experience with customer service when I was experiencing an issue with my original Mach 1 unit. They were very helpful in talking me through several screens in trying to determine the issue I was having. I sent them a video and several screen shots for their Techs to evaluate. After confirming that my unit was not responding correctly, they gave me a couple of choices on the replacement of same, with either a free reconditioned unit or a discount on a new Mach 2 unit. Upon receipt, my new unit is working great.

So easy to use charger. And a big plus when I contact costumer service they replied right away making sure my question is answered. Best costumer service I've had. The Charger is easy to use and to install. The Charger also looks so good definitely worth the price.

Easy installation and set up and even easier to use. Support even reached out to make sure everything was OK. How many companies do that? Very impressed!

This is the absolute best home EV charger on the market, and is a BARGAIN on their website.

Be sure to read the manual to the END for your extended warranty!!

Customer service is FABULOUS.

I can't speak highly enough of the product and the company.

Thanks guys!

I had an apparent issue with the charger as it did not reach full output as per Apex advertising. Apex engaged immediately and professionally, and after a very extensive process, we determined the issue was extremely unusual. A series of diagnostic steps were recommended, that ended up suggesting the problem may lie with the vehicle rather than the charger. After extensive diagnostics at the Toyota dealership, the issue lay with my EV, a Toyota bZ4X, and was resolved by Toyota. At no point did Apex hesitate to provide support, and I can now report the system is functioning flawlessly.