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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Such a disappointment. I have had nothing but problems with the maintenance of my Apex Rides Bike. After pleading with support to help with screeching noises from the crank, I eventually had an engi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have been riding with Apex for years and love it. Great range of classes for the bike and some strength classes to supplement. Everything works brilliantly so I have only had to contact customer ser... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have been with Apex for a few years now the bike is still going strong I enjoy the new classes every week and redoing them trying to beat my original score I do miss the live Saturday morning c... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Update on Apex Apex have no customer support team, and ignore messages that are sent with regard to maintenance and subscriptions. You'll find it very hard to cancel your membership once signed up... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Programa de acondicionamiento físico

Escrito por la empresa

Apex Rides is a British fitness platform offering immersive indoor cycling classes through our connected app and community. Founded in 2018, Apex originally launched with its own smart bike and has since evolved into a more flexible fitness experience built around compatibility and accessibility. Today, the Apex app connects with any FTMS-compatible Bluetooth indoor bike, giving members the freedom to ride using a wide range of third-party equipment at home or in the gym. Members can access thousands of live and on-demand rides led by expert instructors, with classes designed around music, motivation and performance. The app includes real-time ride metrics, leaderboards, structured training programmes and performance tracking to help riders stay engaged and consistent. Classes range from high-intensity performance rides to lower-impact sessions, beginner workouts and endurance-based training, with fresh content added regularly throughout the week. Members can also filter by music genre, instructor, class length and training style to create a more personalised fitness experience. We’re continually investing in the Apex experience, with regular app updates, new class content and expanded compatibility across connected fitness equipment. At Apex, we believe people get better results when they genuinely enjoy their workouts. Our goal is to make connected fitness more motivating, more accessible and easier to fit into everyday life.


Información de contacto

3,5

Medio

TrustScore: 3.5 sobre 5

718 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 91% de las opiniones negativas

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3,5

Todas las opiniones

(718)

22 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I’ll never go back to the gym. All hail Duncan & Emma

Apex rides are the perfect at home workout. I bought by bike in Jan 2022 and never looked back! The classes are varied and the interactive bluetooth (levels, RPM, leaderboard) keep you motivated. The classes (particularly Emma and Duncan’s) got me in the best shape of my life for my wedding and now Duncan has returned I’ll never go back to the gym!

30 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love the joint rides-get more!!

I love the variety of rides that are available and the regular new and live rides that are added. I think there should be more joint instructor rides as I recently did the Emma and Duncan ride and the 45 minutes flew by and I enjoyed every minute of it!!

30 de mayo de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

A class to suit everyone

I love the range of classes available, both on demand and live. It is frustrating however, that the live classes and the pilates/strength classes are only available on Apple devices.

I particularly enjoy Emma and Jack's classes, the 20 minute ones are perfect for squeezing in before work or whist dinner is cooking.

30 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great classes and value for money

Great classes and value for money. Love the fact I can join live classes as well as their back catalogue. All instructors are great! You can really work up a sweat and has helped me achieve fitness / weight loss goals. Great customer service

30 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

All round great piece of kit and Instructors.

A great quality bike, you just bring the screen! No need to spend silly money for a competitor, this bike is well built and the classes are excellent. The coaches are encouraging and motivating and on the occassion I needed customer service they were quick to respond and really helpful. If you are looking for a spin bike, I could not recommend Apex more.

30 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exercise That's Actually Enjoyable

You know people talk about endorphins that get released when you exercise? Nope never had that. Always hated doing it, felt like a chore, gave up on the reg. Apex is the first time I'm able to stick to exercising most days and more shockingly, enjoy it (Duncan your music choices are absolutely stellar). Highly recommend.......but still begging for a Celine Dion workout!

30 de mayo de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Great home exercise solution.

Excellent trainers and music to match. Great competitive element with leader board (and being able to ride against your previous positions). Fabulous for a time poor busy mum. Rated 4 stars as previously I have experienced app issues and there was no new content. These issues have now been resolved.

29 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fitness transformation

Made great use of the package. Now confident during classes and have improved from beginner to intermediate thanks to the expertise of tumours and variety of classes. Has transformed my fitness.
Thank you

29 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I love my Apex bike

I love my Apex bike!

I've been using it for over a year now, and it's been an amazing experience! The bike itself is sturdy and well-built, providing a smooth and consistent ride. What sets Apex apart, though, are the fun and engaging instructors who make every workout session enjoyable. Their energy and enthusiasm are infectious, and the great music playlists keep me motivated and pumped throughout the workout. Apex has truly made my fitness routine something I look forward to every day. Highly recommended for anyone looking to add a fun and effective spin workout to their routine!

29 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great bike

Great bike, easy to use app and instructors are motivating. Looking forward to seeing more variety in the classes. More Ibiza tunes for the summer please!

29 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love my apex

Love my apex - had it for over a year now. Nice, compact design - great ride.
The support has been spot on when needed and the classes are great - Duncan cracks me up.

29 de mayo de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Great bike and great classes! …

Had the bike over 2 years now! Great bike and as an instructor myself I have used a lot of bikes in the past and it feels just as good as the commercial bikes. The classes are enjoyable, fun and the music is always great. Please add more demand ones though as I can’t make the live sessions so like to catch up when I’m home.

29 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love. This. Bike.

Beautiful design and excellent build quality. Very comfortable and super quiet. The app is great too, plenty of classes to keep me going. I especially like Duncan's classes but all classes are really personable, motivating, and can be as challenging as you want. I went from wishing I'd exercise more to doing at least one class a day. Apex support is really responsive too and very helpful. Really happy with Apex!!!

29 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Overall very happy

The bike was delivered quickly and it works exactly as promoted. The classes are regular and upbeat, there's a good back catalogue of classes to take on demand too.

29 de mayo de 2024
Opinión espontánea

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