I have made it clear that I only want service every 90 days which is what I agreed to. They repeatedly send a rep out in 60 days, I believe in an attempt to get more revenue. They bill you everytime... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Matt came by to treat our outdoor area and did an amazing job clearing out webs, dusting and spaying around window ledges and treating the perimeter where those pesky bugs hide. He texted before arriv... Ver más
La empresa ha respondido
Our family has been an Aptive Pest Control customer for years. It is hands down the best company we have used. No ants or crickets in our home with Aptive (past companies failed). Happy to say we stil... Ver más
La empresa ha respondido
I get text messages letting me know the appointment is about to start, I can cancel and reschedule without any hassle, the supplier always make sure he sends me photos of the work he performed, and if... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Aptive Pest Control in Chantilly, VA offers reliable residential pest control services designed to meet the needs of local homeowners. Our Chantilly team helps protect homes from pests like ants, spiders, cockroaches, rodents, and more with personalized treatment plans. We’re committed to delivering effective solutions and dependable service throughout Northern Virginia. Serving Chantilly and surrounding areas, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that fits your needs.
Welcome to Aptive Pest Control
Escrito por la empresa
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Información de contacto
14004-K Willard Rd, 20151, Chantilly, VA, Estados Unidos
- 17039554819
We overthink pests so you don't have to.
4,1
Muy bueno
231 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
My yard was never sprayed (volves or…
My yard was never sprayed (volves or moles) due to up coming weather. No fly traps were left.
6 de mayo de 2025
Respuesta de Aptive Pest Control - Alexandria
Hi there,
Thanks for your feedback. We understand how frustrating it is when treatments get delayed due to weather, and we’re sorry your yard wasn’t sprayed or that fly traps weren’t left as expected. At Aptive, safety and effective service go hand in hand, and we’d love to make this right. Please reach out at socialmedia@goaptive.com so we can get your yard the care it deserves. We appreciate your business and trust.
-Jasmine
Since they have started I no longer…
Since they have started I no longer have ants or roaches in my house
24 de mayo de 2025
Respuesta de Aptive Pest Control - Alexandria
Hi Mark,
That’s such awesome news—thank you for sharing it with us! We’re so glad to hear that your home is now free of ants and roaches since starting service with Aptive. That kind of peace of mind is exactly what we work hard to deliver, and it’s great to know the treatments are making a real difference. We’re grateful to have you in the Aptive family and look forward to keeping your home protected all year long!
-Jasmine
The technician was very through looking…
The technician was very through looking around for any signs of bugs or mice.
15 de mayo de 2025
Respuesta de Aptive Pest Control - Alexandria
Hi Maureen,
Thank you for sharing your feedback! We’re glad to hear our service professional took a thorough approach in inspecting for any signs of bugs or mice—that attention to detail is exactly what we aim for at Aptive. Keeping your home safe and comfortable means everything to us, and we appreciate having you as part of the Aptive neighborhood. If you ever have any questions or concerns, we’re just a call away!
-Jasmine
Complete the job because it wasn’t done…
Complete the job because it wasn’t done right the first time and didn’t charge extra
Thank you
20 de mayo de 2025
Respuesta de Aptive Pest Control - Alexandria
Hi Cassandera,
Thank you for sharing your experience with us. We’re glad we had the chance to come back and complete the job properly without any extra charge—making sure you’re fully taken care of is always our priority at Aptive.
Your satisfaction means a lot, and we appreciate your patience and trust as we worked to get things right. If there’s ever anything else you need or questions you have, please don’t hesitate to reach out. We’re here to help!
-Jasmine
The agent was able to address all my…
The agent was able to address all my concerns and needs,
9 de mayo de 2025
Respuesta de Aptive Pest Control - Alexandria
Hi Theresa,
Thank you for sharing your experience! We’re so glad our team was able to address all your concerns and needs—that’s exactly what we aim for at Aptive. Your comfort and peace of mind are important to us, and we appreciate having you as part of the Aptive family. If you ever need anything else, we’re just a call away!
-Jasmine
Not showing up for appointment days and…
Not showing up for appointment days and no notification.
Just overall not satisfied with this service.
19 de mayo de 2025
Respuesta de Aptive Pest Control - Alexandria
Hi Barry,
Thanks for your honest feedback. We’re really sorry to hear that we missed the mark with your scheduled service and didn’t provide the communication you deserved. That’s not the standard we hold ourselves to at Aptive, and we completely understand how frustrating this must have been. We’d love the chance to make things right and regain your trust. Please reach out to us at socialmedia@goaptive.com so we can look into what happened and ensure you’re taken care of moving forward. Thank you for being part of the Aptive neighborhood—we truly appreciate the opportunity to do better for you.
-Jasmine
We very much appreciate our technician…
We very much appreciate our technician who always communicates well and ensures our needs are met. Thank you!
30 de abril de 2025
Respuesta de Aptive Pest Control - Alexandria
Hi Mary,
Thank you so much for your kind words! We're thrilled to hear that your service professional's communication and attention to your needs have made such a positive impact. At Aptive, making sure you feel cared for and heard is what we're all about. We truly appreciate you being part of the Aptive family!
-Jasmine
Respuesta de Aptive Pest Control - Alexandria
Hi Heber,
Wow, thank you! We're thrilled to hear you're so happy with Aptive. Our team works hard to make sure every experience feels like the best, and your feedback really brightens our day. If there's ever anything you need or any way we can keep supporting you, don't hesitate to reach out. We're grateful to have you as part of the Aptive family!
-Jasmine
Everytime they spray at my house they…
Everytime they spray at my house they end up spraying my windows and glass storm door.Around the edges I understand but to spray almost the entire glass??? It leaves a nasty film on my glass that I have to clean. Then I get a call about a "FREE" Termite inspection..I work M-F 9-5PM..Apparently none of your inspectors work after 5pm or on the weekend.And the last thing is I hired you over 1 year ago to help control my ANT situation and guess what..I STILL GOT ANTS!!!
8 de mayo de 2025
Respuesta de Aptive Pest Control - Alexandria
Hi Steve,
Thank you for sharing your feedback, and we truly apologize for the issues you’ve experienced. We completely understand how frustrating it can be to deal with spray on your windows and glass storm door, and we certainly don’t want to leave you with that extra cleaning work. We’ll make sure to pass along your concerns to our service team so that we can be more mindful of this in the future.
Regarding the termite inspection, we apologize for the inconvenience of scheduling during your work hours. We value your time and want to make things as easy as possible for you, so we’d be happy to discuss more flexible scheduling options that work for you. Just let us know what times are most convenient, and we’ll do our best to accommodate you.
Lastly, we're sorry to hear that the ant issue hasn't been resolved to your satisfaction. We definitely want to make sure you get the results you deserve, so we’d be happy to schedule a follow-up to address the ants more effectively. Please feel free to reach out to us directly at socialmedia@goaptive.com, and we’ll work together to find a solution that works best for you.
We value your trust in Aptive, and we’re here to make sure you’re taken care of every step of the way.
-Jasmine
Listened and helped
Listened and clarified my need and then explained the treatment process and goal. I appreciate their patience and effort to help. Thank you.
25 de abril de 2025
Respuesta de Aptive Pest Control - Alexandria
Hi Lydia,
Thank you so much for sharing this! We love hearing that your Aptive service professional took the time to truly listen and walk you through the process with clarity and care. Patience and communication are such important parts of what we do, and it means a lot to know you felt supported every step of the way. We’re grateful to have you as part of the Aptive family—thanks again for trusting us with your home!
-Jasmine
Technician made sure I was aware of…
Technician made sure I was aware of what he was doing, very professional and helpful
23 de abril de 2025
Respuesta de Aptive Pest Control - Alexandria
Hi Joni,
Thank you so much for sharing your experience! We're so glad to hear that your service professional made sure you were fully informed throughout the process and provided professional and helpful service. At Aptive, we believe in clear communication and taking care of our customers every step of the way. We truly appreciate you choosing us, and we’re always here if you need anything in the future!
-Jasmine
Service was great
Service was great! Having a lot of wasps!I thought you sprayed for them .
6 de abril de 2025
Respuesta de Aptive Pest Control - Alexandria
Hi Pam,
Thank you for your feedback! We're so glad to hear that you were happy with the service. We’re sorry to hear that you're dealing with wasps, and we truly understand how frustrating that can be. Our treatments are designed to address a variety of pests, but sometimes specific issues like wasps may require a more targeted approach. We’d be more than happy to schedule a follow-up service to focus on this and ensure we handle the situation effectively. Please don’t hesitate to reach out to us directly at socialmedia@goaptive.com, and we'll make sure to take care of it promptly. Thanks again for trusting Aptive!
-Jasmine
Aptive Review…
The technician was very polite and did a very thorough job of cleaning out our nooks and crannies. He took photos to verify his work. We have been very pleased with the service and have not had any pest issues since we started the service.
23 de abril de 2025
Respuesta de Aptive Pest Control - Alexandria
Hi Joseph,
Thank you so much for your kind words! We're thrilled to hear that the service professional was polite and thorough in taking care of your home, and that the photos helped confirm the great work done. It's fantastic to know that you’ve been comfortable since starting service with Aptive! We’re committed to delivering quality service, and we truly appreciate your trust in us. Thank you for being part of the Aptive family!
-Jasmine
Bug Out
Aptive Environmental is one of the best Pest Defense organizations out there!
20 de marzo de 2025
Respuesta de Aptive Pest Control - Alexandria
Hi Johnny,
Thank you so much for the amazing compliment! We're honored to be considered one of the best in pest defense and truly appreciate you being a part of the Aptive Environmental family. Your support means the world to us!
-Jasmine
You sent a outstanding technician
You sent a outstanding technician. Simple as that.
1 de mayo de 2025
Respuesta de Aptive Pest Control - Alexandria
Hi Richard,
Thank you so much for the kind words! We’re thrilled to hear that you had an outstanding experience with our service professional. At Aptive, we’re all about providing top-notch service, and it’s great to know our team made a positive impression. We appreciate you choosing Aptive and are grateful to have you as part of our community!
-Jasmine
Respuesta de Aptive Pest Control - Alexandria
Hi Jagdish,
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service and that our team was friendly. At Aptive, we aim to make every interaction positive, and your feedback means the world to us. If there's anything else we can do for you, don't hesitate to reach out!
-Jasmine
Matt was the Best!
Matt came by to treat our outdoor area and did an amazing job clearing out webs, dusting and spaying around window ledges and treating the perimeter where those pesky bugs hide. He texted before arriving and upon completion sent photos of the treated areas. He also made us aware of certain ground bees that were popping up in other communities and how to handle the situation. We've had great indoor and outdoor pest control. We've used Aptive for 5 years now, and Matt has been our tech a few times, and he's been one of our best! Thank you, Aptive!
27 de abril de 2025
Respuesta de Aptive Pest Control - Alexandria
Hi there,
Thank you so much for sharing such a thoughtful and detailed review! We're incredibly grateful to have you as part of the Aptive family for the past five years. It's awesome to hear that Matt has made such a positive impression -- he's truly dedicated to providing top-quality service, and we're lucky to have him on our team. We love knowing that the updated, photos, and proactive care make a difference for you. Thanks again for trusting Aptive to help protect your home inside and out -- we're always here for you!
-Jasmine
Respuesta de Aptive Pest Control - Alexandria
Hi Eddy,
Thank you for taking the time to leave us a review! We're so happy to hear that you found our service both friendly and professional. At Aptive, we always aim to provide top-notch service, and it's wonderful to know we met your expectations.
If there's anything else we can do for you, don't hesitate to reach out. We truly appreciate your business!
-Jasmine
Always professional and courteous…
Always professional and courteous service staff. Thank you.
29 de abril de 2025
Respuesta de Aptive Pest Control - Alexandria
Hi Gary,
Thank you so much for your kind words! We're proud to have a team here at Aptive that brings professionalism and courtesy to every visit. Your appreciation means a lot to us, and we're so glad to have you as part of the Aptive family!
-Jasmine
Person wonderful that I spoke to was outstanding
Person that I spoke to was outstanding, courteous, wonderful in every way magnificent
29 de abril de 2025
Respuesta de Aptive Pest Control - Alexandria
Hi Mercedes,
Thank you so much for your kind words! We're thrilled to hear that the person you spoke with made such a positive impression. At Aptive, we always strive to provide outstanding, courteous service, and we're so glad that we could meet your expectations. We truly appreciate your feedback and look forward to continuing to serve you!
-Jasmine
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.