I have made it clear that I only want service every 90 days which is what I agreed to. They repeatedly send a rep out in 60 days, I believe in an attempt to get more revenue. They bill you everytime... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Matt came by to treat our outdoor area and did an amazing job clearing out webs, dusting and spaying around window ledges and treating the perimeter where those pesky bugs hide. He texted before arriv... Ver más
La empresa ha respondido
Our family has been an Aptive Pest Control customer for years. It is hands down the best company we have used. No ants or crickets in our home with Aptive (past companies failed). Happy to say we stil... Ver más
La empresa ha respondido
I get text messages letting me know the appointment is about to start, I can cancel and reschedule without any hassle, the supplier always make sure he sends me photos of the work he performed, and if... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Aptive Pest Control in Chantilly, VA offers reliable residential pest control services designed to meet the needs of local homeowners. Our Chantilly team helps protect homes from pests like ants, spiders, cockroaches, rodents, and more with personalized treatment plans. We’re committed to delivering effective solutions and dependable service throughout Northern Virginia. Serving Chantilly and surrounding areas, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that fits your needs.
Welcome to Aptive Pest Control
Escrito por la empresa
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Información de contacto
14004-K Willard Rd, 20151, Chantilly, VA, Estados Unidos
- 17039554819
We overthink pests so you don't have to.
4,1
Muy bueno
231 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The service works
The service works. We had Aptive for a number of years. Then I tried to service the building myself. I ended up going back to Aptive.
When I needed to cancel the service after the building sold, they made it very easy to resolve the billing.
14 de diciembre de 2025
Respuesta de Aptive Pest Control - Alexandria
Hi Smitha,
Thank you for sharing your experience! We’re glad to hear that our service has continued to meet your needs over the years and that you chose to return to Aptive after trying to handle things on your own. Providing effective, reliable pest protection is always our goal, and it’s great to know that reflected in your experience.
We’re also happy to hear that canceling service after the building sale was easy and straightforward. At Aptive, we strive to make every interaction simple and hassle-free for our customers. We truly appreciate you being part of the Aptive neighborhood and your continued trust in us.
-Jasmine
Great customer communication
The company sends me an email prior to the service. The technician sends me a text when about 10 minutes out. Then I am able to ask the technician by text what I want to focus on during his or her visit. The technicians are invariably courteous and respectful.
3 de enero de 2026
Respuesta de Aptive Pest Control - Alexandria
Hi William,
Thank you for sharing your experience! We’re glad to hear that our communication process, from email reminders to texts before arrival, makes it easy for you to share your priorities with the service professional. At Aptive, we take pride in having courteous, respectful service professionals and providing clear, convenient communication so our customers feel confident and informed about every visit.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.
-Jasmine
Technican was efficient and touched all…
Technican was efficient and touched all areas
31 de diciembre de 2025
Respuesta de Aptive Pest Control - Alexandria
Hi Susan,
Thank you for sharing your feedback! We’re glad to hear that our service professional was efficient and thorough in covering all areas of your home. At Aptive, we take pride in providing careful, comprehensive service so our customers feel confident their home is protected. We truly appreciate you choosing Aptive.
-Jasmine
The tech I have had were all nice some…
The tech I have had were all nice some more effective than others but if something was missed they always send someone else to fix it before your next treatment and that I love.
My usual techs are thorough and they text before arriving plus they attach pictures of the work completed before they leave in case you are not home.
30 de septiembre de 2025
Respuesta de Aptive Pest Control - Alexandria
Hi Amanda,
Thank you for sharing your experience! We’re glad to hear that our team has been consistently nice, thorough, and communicative, and that follow-up visits help ensure nothing is missed. At Aptive, we strive to provide reliable, attentive service and keep our customers informed every step of the way, including sending texts and photos of completed work. We truly appreciate you being a valued part of the Aptive community and for recognizing the effort our team puts into making every visit effective.
-Jasmine
Respuesta de Aptive Pest Control - Alexandria
Hi Maria,
Thank you for taking the time to share your experience and for being part of the Aptive community. We’re glad to hear that we were able to address the issue and provide a solution. At Aptive, we strive to deliver thorough, professional, and effective service at every visit, and it’s wonderful to know our efforts made a difference. We truly appreciate your trust and look forward to continuing to serve you.
-Jasmine
took the time to explain the confusion…
took the time to explain the confusion with scheduling appointments and why were changed at last minute and scheduled during a time that I was not available (without discussing with me prior to confirming the appointment).
14 de diciembre de 2025
Respuesta de Aptive Pest Control - Alexandria
Hi Tina,
Thank you for taking the time to share your feedback and for being part of the Aptive community. I completely understand how frustrating it must be when scheduling changes happen without prior discussion, and we appreciate you bringing this to our attention.
We strive to make the scheduling process as clear and convenient as possible, and your feedback helps us improve how we communicate with our customers. I’m glad we were able to take the time to explain the confusion and hope this helped clarify things.
We truly value your trust in Aptive and appreciate the opportunity to continue providing you with thorough and professional service.
-Jasmine
Respuesta de Aptive Pest Control - Alexandria
Hi Mike,
Thank you for taking the time to share your experience and for being part of the Aptive community. We’re glad to hear that our team took the time to ask about your concerns beforehand.
At Aptive, we believe listening to our customers and understanding your specific needs is the foundation of providing effective and thorough service. Your feedback is appreciated and helps us continue delivering the high level of care you expect.
-Jasmine
Not worth the money
Not sure what they spray the house with, but it doesn't work. Me spraying the house myself handled them better.
21 de diciembre de 2025
Respuesta de Aptive Pest Control - Alexandria
Hi Greg,
Thank you for taking the time to share your feedback. I’m sorry to hear that your recent experience with Aptive didn’t provide the results you were hoping for. We aim to deliver effective, thorough pest control for every home, and it’s clear we missed the mark in your case.
I’d like the opportunity to review your account and work with our operations team to address the issue, ensure your home is properly treated, and provide a solution that meets your expectations. Please reach out to us directly at socialmedia@goaptive.com so we can follow up and make this right. Your feedback helps us improve and continue delivering the high standard of service we strive for at Aptive.
-Jasmine
There employees are the best
There employees are the best , great communication skills and keep updated and very responsive thank you so much
9 de diciembre de 2025
Respuesta de Aptive Pest Control - Alexandria
Hi Reema & Ali,
Thank you so much for the kind words. We’re really glad to hear our team’s communication and responsiveness stood out to you. At Aptive, our service professionals work hard to keep customers informed, listen carefully, and make sure nothing gets missed, so this feedback means a lot to us.
We truly appreciate you choosing Aptive and being part of our community. Thank you again for taking the time to share your experience.
-Jasmine
Technician sprayed home windows
Technician sprayed the windows, and I now have chemical spots all over my windows. I had them professionally cleaned weeks ago, and now they look terrible. Please advise your technicians to be careful not to allow chemical spray to hit home windows.
14 de diciembre de 2025
Respuesta de Aptive Pest Control - Alexandria
Hi there,
Thank you for sharing your experience. We’re very sorry to hear about the overspray on your windows and understand how frustrating this must be, especially after having them professionally cleaned. This is certainly not the experience we want for our customers.
We would like the opportunity to make this right. Please reach out to us at socialmedia@goaptive.com so we can submit a field care form and have our operations manager work directly with you to resolve this as quickly as possible.
Thank you for being a part of the Aptive community. Your satisfaction and safety are always our top priorities.
-Jasmine
Excellent knowledgeable technicians
10 de diciembre de 2025
Respuesta de Aptive Pest Control - Alexandria
Hi Linda and Ron,
Thank you for sharing your feedback! We’re thrilled to hear that our service professionals provided knowledgeable and excellent service. At Aptive, we take pride in having a team that is well-trained and dedicated to delivering reliable, effective pest protection for every home.
We truly appreciate having you as part of the Aptive community and look forward to continuing to keep your home safe and protected.
-Jasmine
They reminded of the visit
They reminded of the visit. They text me before arrival, and then they arrive when they say they will. They communicate well with me. I really appreciate that.
5 de diciembre de 2025
Respuesta de Aptive Pest Control - Alexandria
Hi there,
We’re so glad to hear about your experience! At Aptive, clear communication and reliability are at the heart of the service we provide, so it’s wonderful to know our team kept you informed and arrived on time as promised. Feedback like yours encourages us to continue delivering attentive, thoughtful, and dependable service to all our neighbors.
Thank you for choosing Aptive and for being part of our neighborhood, we look forward to continuing to help keep your home protected.
-Jasmine
Eileen is awesome
Eileen is such a pleasure to deal with. Very professional who communicates well and keeps me informed throughout the process. Eileen is awsome!
5 de diciembre de 2025
Respuesta de Aptive Pest Control - Alexandria
Hi Steve,
We’re thrilled to hear about your experience with Eileen! At Aptive, we value professionalism, clear communication, and keeping our customers informed every step of the way, so it’s wonderful to know Eileen delivered on all of these. Your kind words truly encourage our team to continue providing service that’s attentive and personable.
Thank you for choosing Aptive and for being part of our neighborhood, we look forward to continuing to help keep your home protected.
-Jasmine
He was thorough and checked in with me…
He was thorough and checked in with me on arrival and completion
Of job. He was informative and respectful in manner and performance. Thank you
Date of my experience 11/26/2025
26 de noviembre de 2025
Respuesta de Aptive Pest Control - Alexandria
Hi Ken and Flo,
Thank you so much for sharing your experience! We’re thrilled to hear that your service professional was thorough, communicative, and respectful throughout the visit. At Aptive, we take pride in providing informative and attentive service, and it’s wonderful to know that it made a positive impression. We truly appreciate you being part of the Aptive neighborhood!
-Jasmine
Good service
2 de diciembre de 2025
Respuesta de Aptive Pest Control - Alexandria
Hi Alexander,
Thank you for your feedback! We’re glad to hear you had a positive experience with Aptive.
Providing reliable, effective service is always our goal, and it’s great to know we met your expectations. We truly appreciate having you as part of the Aptive family and are always here if you need anything in the future.
-Jasmine
They do their gob well
2 de diciembre de 2025
Respuesta de Aptive Pest Control - Alexandria
Hi Pauline,
Thank you for taking the time to leave a review! We’re glad to hear that our team is doing a good job for you.
At Aptive, we take pride in providing effective, reliable service while keeping your home and family safe. Your feedback is greatly appreciated and motivates our team to keep delivering the best service possible.
We truly value having you as part of the Aptive family and are always here if you need anything in the future.
-Jasmine
Aptive tech was responsive to our pest concerns
The Aptive tech was friendly and responsive to my concerns. He addressed each concern with the applicable pest treatment.
30 de noviembre de 2025
Respuesta de Aptive Pest Control - Alexandria
Hi there,
Thank you so much for sharing your experience! We’re thrilled to hear that your Aptive service professional was friendly, responsive, and thorough in addressing your concerns. At Aptive, we strive to provide personalized service that effectively tackles every pest issue while making our customers feel heard and supported.
We’re grateful to have you as part of the Aptive neighborhood and look forward to continuing to protect your home with the same level of care.
-Jasmine
Aptive pest control - reputable in Northern VA
Our experience with Aptive pest control has been very positive to date. The company provides advance notice of when our quarterly residential treatment will occur, and its technicians apply product and perform their tasks thoroughly on the appointed date (with near-in-time notice of arrival for service). Exterior treatment is always done, with interior treatment provided without additional charge upon request. Trustworthy without supervision, but also comfortable with supervision.
5 de noviembre de 2025
Respuesta de Aptive Pest Control - Alexandria
Hi Gene,
Thank you so much for taking the time to share your experience! We’re thrilled to hear that our team’s communication, thoroughness, and professionalism have made a positive impression. At Aptive, we strive to provide dependable and comprehensive service that gives our customers confidence and peace of mind.
We’re grateful to have you as part of the Aptive neighborhood and look forward to continuing to protect your home with the same level of care and attention.
-Jasmine
There is an issue with performance and…
There is an issue with performance and scheduling. Techs are not informed and/or are not doing items included in the contract. Scheduling issues, techs are arriving hours after the window given and only spraying exterior. Contract is for interior, exterior, garage and decks.
21 de noviembre de 2025
Respuesta de Aptive Pest Control - Alexandria
Hi Reginald,
Thank you for sharing your experience. I completely understand how frustrating it must be to feel like your service isn’t being performed as outlined in your contract, and that scheduling issues have disrupted your expectations. At Aptive, we take these concerns seriously and want every visit to reflect the level of care and thoroughness we promise our customers.
I’d like the opportunity to review your account and ensure all aspects of your service contract, including interior, exterior, garage, and decks, are being properly addressed. Could you please reach out to us at socialmedia@goaptive.com and provide your service address? This will allow us to investigate what happened during your visits and make sure your service meets your expectations moving forward.
We appreciate you being part of the Aptive neighborhood and letting us know so we can continue improving the experience for our customers.
-Jasmine
The person did not have his key to…
The person did not have his key to unlock the boxes to put in new rat poison.
21 de noviembre de 2025
Respuesta de Aptive Pest Control - Alexandria
Hi Deborah,
Thank you for sharing your feedback. I completely understand how frustrating it must be to have a service appointment disrupted because our service professional didn’t have access to the necessary areas. At Aptive, we want every visit to be thorough and convenient for our customers.
Could you please reach out to us at socialmedia@goaptive.com and provide your service address? This will allow us to review your account, ensure access is properly coordinated for future visits, and make sure your property gets the care it needs.
We appreciate you being part of the Aptive neighborhood and letting us know so we can improve your experience.
-Jasmine
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.