I have experienced a poor business model with aptive during my entire subscription. They offer one thing deliver completely different. Their technicians are fine for the most part but the spray they... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The service provided by Aptive is great. The technicians are respectful, friendly, and communicative. They will send a text before arriving and always ask if we have any new and/or specific areas that... Ver más
La empresa ha respondido
My Aptive Rep, Alec, made my experience great. The stars are for him. He knew my house and remembered my preferences. He is also professional and friendly. Please note, your website is not so great... Ver más
La empresa ha respondido
They are so respectful and patient to attending to your home and issues. They also take pictures of your hot spots to show you.
Información sobre la empresa
Escrito por la empresa
Aptive Pest Control in Stone Mountain, GA offers dependable residential pest control services designed to protect your home from common Georgia pests. Our local Stone Mountain team provides customized treatment plans to address ants, spiders, cockroaches, rodents, and more. We’re committed to delivering effective solutions and professional service throughout the Atlanta metro area. Serving Stone Mountain and surrounding communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Call today for a quote and choose a pest control plan that fits your needs.
Welcome to Aptive Pest Control
Escrito por la empresa
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Información de contacto
1960 Parker Ct, 30087, Stone Mountain, GA, Estados Unidos
- 14048825498
We overthink pests so you don't have to.
4,4
Excelente
167 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Cancelled membership and was never told…
Cancelled membership and was never told about a fee and now I owe them 300$ and don’t even live at the house anymore. Beyond awful experience
18 de octubre de 2024
Respuesta de Aptive Pest Control - Atlanta
Hi Riggs,
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience with our cancellation policy left you feeling frustrated, especially during a transition like moving homes. At Aptive, we aim to be as clear as possible about service terms, and we regret that this wasn’t better communicated in your case. We’d really like the chance to review your account and see what we can do to help make things right. Please reach out to us directly at socialmedia@goaptive.com at your earliest convenience. Please know your concerns are heard, and we’re committed to improving the experience for every customer.
-Jasmine
I didn’t have any problem with the…
I didn’t have any problem with the normal spraying out side, but I had two other areas that was not done and I called you guys back to let you know I needed those areas needed to hit you guys responded and said you was sending some one out to do it but know came out. In saying that you guys had done a great job
14 de abril de 2025
Respuesta de Aptive Pest Control - Atlanta
Hi Willie,
Thank you for sharing your feedback. We truly appreciate you bringing this to our attention, and we're sorry to hear that we missed the opportunity to take care of the additional areas you requested. At Aptive, we pride ourselves on responsive service, and we understand how frustrating it must have been to not have the follow-up completed as promised. We’ll make sure to address this with our team to ensure we meet all of your needs moving forward. Your satisfaction is important to us, and we’re grateful for your patience and the opportunity to make things right. Please don’t hesitate to reach out to us at socialmedia@goaptive.com if you need any further assistance—we’re here to help!
-Jasmine
Respuesta de Aptive Pest Control - Atlanta
Hi Thelma,
Thank you for your kind words! We're so happy to hear that you had a great experience with Aptive. Our team is always here to provide reliable service and make sure your home stays comfortable. We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to serve you with the same dedication!
-Jasmine
You are asking for a performance report…
You are asking for a performance report and as of today I have not had anyone from your company here.
7 de mayo de 2025
Respuesta de Aptive Pest Control - Atlanta
Hi Tom,
The email you received was intended as an invitation to share feedback on your overall experience with Aptive. We apologize for any confusion it may have caused and understand how it might have seemed like a service was scheduled. If you'd like to share your thoughts on your service as a whole, we’d truly appreciate it—your feedback helps us continue providing the world-class care you deserve.
-Jasmine
Respuesta de Aptive Pest Control - Atlanta
Hi Ronald,
We really appreciate your kind words! We're thrilled to hear that you're pleased with the service you received. At Aptive, we always aim to provide top-notch service, and it's great to know we hit the mark for you. Thanks for choosing us, and we're here whenever you need us again!
-Jasmine
Respuesta de Aptive Pest Control - Atlanta
Hi Deborah,
Thank you so much for the positive feedback! We're happy to hear you’re satisfied with the service. At Aptive, we’re all about making sure you get the best care, and we appreciate you taking the time to share your thoughts. Looking forward to continuing to serve you!
-Jasmine
Loyal customer
We have been using Aptive for several years. We are always happy with the service.
30 de abril de 2025
Respuesta de Aptive Pest Control - Atlanta
Hi Beth,
Thank you so much for your continued trust in Aptive! We're thrilled to hear that you've been happy with our service over the years. It's always our goal to provide consistent and reliable care, and we truly appreciate you being a part of the Aptive family. If you ever need anything, don't hesitate to reach out -- we're always here for you!
-Jasmine
Great service
My service technician was a good communicator and explained the process as well as the timing of his boat which I appreciated.
30 de abril de 2025
Respuesta de Aptive Pest Control - Atlanta
Hi Stacie,
Thank you for sharing your experience! We're so glad to hear that your Aptive service professional kept you informed and took the time to walk you through the process — clear communication is something we truly value. We appreciate you being a part of the Aptive family and are here anytime you need us!
-Jasmine
Great service
Great service! Tim Wilson, did a great job, listened and addressed problems as needed.
22 de abril de 2025
Respuesta de Aptive Pest Control - Atlanta
Hi Carla,
Thank you so much for your feedback! We're thrilled to hear that Tim Wilson took great care in addressing your concerns and providing top-notch service. At Aptive, we pride ourselves on listening to our customers and ensuring all needs are met. We truly appreciate your support and are here if you need anything else!
-Jasmine
Attention to detail and communication
Dani texts to let me know they’re arriving, asks what specific issues we are having, takes photos verifying the work completed and is careful to avoid my vegetable plantings. All the details are heard, managed, and delivered. Very happy customer!
14 de abril de 2025
Respuesta de Aptive Pest Control - Atlanta
Hi Katie,
Thank you so much for sharing this, and for being a part of the Aptive family! We're so glad to hear that Dani's attention to detail and thoughtful communication made your experience a great one. Making sure you feel heard and cared for is what we strive for, and it means everything to know you're a happy customer. We'll be sure to pass your kind words along to Dani -- they'll love hearing this!
-Jasmine
Kudos to a Fine Technician!
Dani serviced our home today. She is very polite and shows great attention to detail. She is, by far, the best technician that we have ever had with Aptive. She is a positive light that needs to be commended.
We would like to have Dani as our permanent technician. Thank you!
17 de abril de 2025
Respuesta de Aptive Pest Control - Atlanta
Hi Monica,
Thank you so much for your kind words! We're thrilled to hear that Dani left such a great impression -- she truly is a rockstar, and we'll be sure to pass along your appreciation to her. At Aptive, we're all about delivering not just quality service, but genuine care, and we're so glad Dani brought that to your home. Thanks again for being a valued part of the Aptive family!
-Jasmine
A P JR/ On Gilbert St SE
Excellent response, appts on time, all services double checked for completion and satisfaction. Courteous, professional, friendly service technicians. Bllings are accurate
27 de marzo de 2025
Respuesta de Aptive Pest Control - Atlanta
Hi there,
Thank you so much for your kind words and for being a part of the Aptive family! We're thrilled to hear that our team has been timely, thorough, and friendly during your services. Making sure you're taken care of every step of the way is what we're all about, and it means a lot to know that it's showing. We appreciate you and look forward to continuing to protect your home with the same level of care and consistency!
-Jasmine
Always follow up after treatment why…
Always follow up after treatment why update
12 de marzo de 2025
Respuesta de Aptive Pest Control - Atlanta
Hi Patti,
Thank you for your feedback and for being a part of the Aptive family! We're glad to hear you appreciate the follow-up after treatments -- keeping you informed and updated is a big part of how we make sure your service feels complete and cared for. If there's ever anything more you'd like to see in those updates, we're always here to listen and improve. Thanks again for trusting us to protect your home!
-Jasmine
Here's Something Different; They follow through!
Aptive does an amazing job of focusing on the task they have been hired to do. Every tech that comes to my house is personable and answers every question I have. They are diligent in their services and it shows in everything they do. If you aren't happy with your current provider, you should check them out.
8 de abril de 2025
Respuesta de Aptive Pest Control - Atlanta
Hi Mark,
Thank you so much for your wonderful review! We're thrilled to hear that our service professionals have been able to provide exceptional service and address all of your questions. At Aptive, we strive to be diligent in our work and ensure that every visit is a positive experience for our customers. We truly appreciate your trust in us, and it means a lot that you would recommend our services. Thank you for choosing Aptive, and we look forward to continuing to service you!
-Jasmine
Since switching very happy
Since switching to Aptive, the number of insects inside drastically reduced - and they’ve never had to treat inside which I’m happy about so family is not as exposed to chemicals. Very pleased.
31 de marzo de 2025
Respuesta de Aptive Pest Control - Atlanta
Hi Kevin,
Thank you so much for sharing your positive experience with Aptive! We’re thrilled to hear that you've noticed a significant reduction in insects inside your home and that our approach is keeping your family safe. We take great pride in using methods that minimize exposure while still delivering effective results.
We truly appreciate you trusting Aptive with your pest control needs, and we’re so happy to be a part of keeping your home comfortable. If you ever have any questions or concerns, we’re always here to help!
Thank you again for your kind words!
-Jasmine
The technician did not show up
The technician did not show up. I was sent pics of a house, but it was not my house. I waited for the technician because I was going to have them go into the garage. I really hope you will not be charging me for this service that I never received.
7 de abril de 2025
Respuesta de Aptive Pest Control - Atlanta
Hi Rose,
Thank you for reaching out and sharing your experience. We truly apologize for the confusion and any inconvenience this may have caused. It's not acceptable that the service professional did not show up, and we understand how frustrating that can be. Please rest assured that we will make sure this issue is addressed.
We definitely don’t want you to be charged for a service you didn’t receive. Please reach out to us directly at socialmedia@goaptive.com so our team can look into this right away and make sure everything is resolved. We truly appreciate your patience, and we’re committed to making things right.
If you have any further concerns or questions, please feel free to reach out directly. We're here to help.
Thank you again for bringing this to our attention.
-Jasmine
The first few visits were awesome
The first few visits were awesome! The last two times, no traps were set up in the garage. There are fewer pests on the back of the house than we normally deal with.
1 de abril de 2025
Respuesta de Aptive Pest Control - Atlanta
Thank you for taking the time to share this feedback with us, Alex. Our goal is to deliver consistent service and we are disappointed to hear that your recent visits have not met your expectations. We would love to speak with you to take a closer look at these concerns and improve your experience.
Don't hesitate to contact socialmedia@goaptive.com including your account details and we'll reach back out as soon as we can. We're happy to help with anything needed!
-Alexis
That your company listens to your specific needs and do a good job spraying
The guys that came to spray did a good job
13 de marzo de 2025
Respuesta de Aptive Pest Control - Atlanta
We're glad to hear you're happy with the service you received, S! We do everything we can to provide our customers with the best possible experience, and we're glad you're satisfied. Thank you for choosing Aptive to help protect your home from pests!
-Alexis
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.