Came as scheduled. Knew what to do. I wish Aptive would give workers an idea of the problems before they come. I also wish that company could give customer an appropriate time of arrival when scheduli... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Great tech , fulfilled all of the house needs . Rodney called prior to leaving to make sure all of the problem areas of our house were covered. He went above and beyond for us, covering our septic tan... Ver más
La empresa ha respondido
Friendly, professional service. Technician was knowledgable as well. He took great care to provide post-treatment instructions and treated our property with great respect. As we are new, to Aptive, he... Ver más
La empresa ha respondido
I recently had a service visit from Aptive, and I am very happy with the experience. My technician was incredibly thorough, focusing on seasonal pests like ants, spiders, and silverfish. They to... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Aptive Pest Control in Austin, TX provides trusted residential pest control services tailored to homes throughout Travis County and the greater Austin area. Our local team helps protect against pests like ants, spiders, cockroaches, mosquitoes, rodents, and more with customized treatment plans built around your needs. We’re committed to delivering effective solutions and dependable service backed by local expertise. Serving Austin and surrounding communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that fits your needs.
Welcome to Aptive Pest Control
Escrito por la empresa
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Información de contacto
7801 North Lamar, Suite E182, 78752, Austin, TX, Estados Unidos
- 15127102494
We overthink pests so you don't have to.
4,4
Excelente
217 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Customer Service
Randy’s customer service was excellent today!
He was very professional and did his job very well.
26 de octubre de 2025
Respuesta de Aptive Pest Control - Austin
Hi Randy,
Thank you for sharing your feedback. We’re thrilled to hear that Randy provided excellent customer service and handled the job professionally. At Aptive, we take pride in our service professionals’ dedication to delivering thorough, reliable, and friendly service.
We’ll be sure to pass along your kind words to Randy. We truly appreciate you being part of the Aptive community and look forward to continuing to provide outstanding service.
-Jasmine
Mosses great, Aptive poor
Mosses was quite good and did his best to accommodate me. That is why I have given 5 stars for him - not for Aptive. When I asked Aptive to service me, I was having a severe problem with Carpenter ants. Aptive and I agreed on a time from 1-5 pm on Friday the 17th. I made other meetings and plans in the morning. Aptive gave Mosses a service time from 8am to 8pm to try to accommodate customers. He notified me at 8:43 am that he would be arriving in about 30 minutes. I had to drop all my plans and rush to get back home to be at my house. Was not happy about this. Not acceptable. I certainly would not rate Aptive 5 stars.
18 de octubre de 2025
Respuesta de Aptive Pest Control - Austin
Hi Cheryl,
Thank you for sharing your feedback. We’re glad to hear that Mosses provided excellent service and did his best to accommodate you. At the same time, we sincerely apologize for the scheduling confusion and the inconvenience it caused. We completely understand how frustrating it can be to adjust your plans unexpectedly, and this is not the experience we want for our customers.
At Aptive, we strive to provide reliable, timely service and clear communication, and your feedback helps us improve in these areas. We hope to have the opportunity to restore your confidence in our services and properly address any ongoing pest concerns.
-Jasmine
Respuesta de Aptive Pest Control - Austin
Hi Randy,
Thank you for sharing your feedback! We’re glad to hear that our service professional was thorough and took the time to provide clear explanations. At Aptive, we strive to make every visit informative and effective, so it’s wonderful to know we met your expectations.
We truly appreciate you being a part of the Aptive neighborhood and trusting us to protect your home.
-Jasmine
Always courteous friendly professional…
Always courteous friendly professional service.
11 de octubre de 2025
Respuesta de Aptive Pest Control - Austin
Hi Willard,
Thank you for sharing your experience! We’re so glad to hear our service team was courteous, friendly, and professional. At Aptive, we strive to make every interaction positive and effective, and it’s wonderful to know that came through during your service. We truly appreciate you choosing Aptive and being part of our neighborhood.
-Jasmine
Respuesta de Aptive Pest Control - Austin
Hi Gary,
Thank you for taking the time to share your feedback! We’re thrilled to hear that you experienced hassle-free, reliable service. At Aptive, we take pride in delivering professional, efficient pest control while ensuring our customers feel confident and well cared for.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
Knowledgeable & Professional!
The serviceman was knowledgeable and respectful of our property. he was very professional and detailed in his treatment.
28 de septiembre de 2025
Respuesta de Aptive Pest Control - Austin
Hi Judy,
Thank you for sharing your feedback! We’re thrilled to hear that our service professional was knowledgeable, respectful, and thorough in their treatment. At Aptive, we pride ourselves on providing detailed and professional service, and it’s wonderful to know our team delivered that experience for you.
We truly appreciate having you as part of the Aptive family and look forward to continuing to keep your home protected.
-Jasmine
Friendly service
Friendly, professional service. Technician was knowledgable as well. He took great care to provide post-treatment instructions and treated our property with great respect. As we are new, to Aptive, he left with an overall good impression of this company and has inspired confidence.
1 de octubre de 2025
Respuesta de Aptive Pest Control - Austin
Hi Jon,
Thank you for sharing your experience! We’re thrilled to hear that our service professional provided friendly, professional, and knowledgeable service, and that the care and post-treatment instructions left you with confidence in Aptive. We take pride in treating every property with respect and ensuring our customers feel informed and supported.
We’re excited to have you as part of the Aptive neighborhood and appreciate you trusting us with your pest control needs.
-Jasmine
I trust that they will do a good job.
23 de septiembre de 2025
Respuesta de Aptive Pest Control - Austin
Hi Richard,
Thank you for sharing your feedback! We’re glad to hear that you trust our team to take care of your home. At Aptive, we take pride in providing thorough, reliable, and professional service to keep your home protected.
We appreciate you being part of the Aptive neighborhood and look forward to continuing to deliver the quality service you expect.
-Jasmine
not product advertised
not a quality product and not what i signed up for. they have come to my house three times. they never once announced their arrival. they simply walked around the house sprayed the flower beds and left. they have never sprayed the interior of my home.
18 de septiembre de 2025
Respuesta de Aptive Pest Control - Austin
Hi Sheila,
Thank you for sharing your experience. We’re sorry to hear that your service hasn’t met your expectations. At Aptive, our goal is to provide clear communication and effective treatments both inside and outside the home, and it’s clear we fell short in your case.
We want to make this right. Please reach out to us at socialmedia@goaptive.com so we can review your account, ensure the proper services are completed, and address any concerns about your experience. Thank you for being part of the Aptive neighborhood and for giving us the chance to improve.
-Jasmine
We have very little problems with any…
We have very little problems with any pests,,,fire ants or spiders or wasps, etc. If we have any problem we can call and Aptive will come out.
5 de septiembre de 2025
Respuesta de Aptive Pest Control - Austin
Hi Frank,
Thank you for sharing your experience! We’re glad to hear that you’re seeing very few pest issues and that our team is there when you need us. At Aptive, our goal is to keep your home comfortable and protected year-round, and it’s great to know you feel confident reaching out whenever a problem arises. We appreciate you being part of the Aptive community!
-Jasmine
Lack of Communication
Incomplete service twice and technician did not check in with us before or after service. COMMUNICATION IS ESSENTIAL
18 de septiembre de 2025
Respuesta de Aptive Pest Control - Austin
Hi Jonathan,
Thank you for taking the time to share your experience. We completely understand how frustrating it is to feel like your service wasn’t fully completed and that communication fell short. At Aptive, we know how important it is for our service professionals to check in before and after a visit, and it’s clear we didn’t meet that standard here.
We’d like the chance to review your account, make sure any incomplete work is addressed, and ensure better communication moving forward. Please reach out to us at socialmedia@goaptive.com so we can go over the details and get this resolved quickly. Your comfort and peace of mind are our priorities, and we’re committed to showing you the level of care Aptive is known for.
-Jasmine
Very professional
Very professional, prompt and communicative about the treatment!
5 de septiembre de 2025
Respuesta de Aptive Pest Control - Austin
Hi Catherine,
Thank you for sharing your feedback! We’re glad to hear that your Aptive service professional was professional, prompt, and communicative throughout the treatment. Clear communication and reliable service are at the heart of what we do, and it’s wonderful to know that your experience reflected that. We truly appreciate you trusting Aptive to protect your home and look forward to continuing to provide the same high level of care on every visit.
-Jasmine
Respuesta de Aptive Pest Control - Austin
Hi Erin,
Thank you for sharing your experience! We’re thrilled to hear that our team provided friendly service and kept you informed every step of the way. At Aptive, we pride ourselves on delivering service that is both effective and enjoyable for our homeowners. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.
-Jasmine
Respuesta de Aptive Pest Control - Austin
Hi Mary,
Thank you for sharing your feedback! We’re thrilled to hear that our Aptive team was prompt, courteous, and helpful during your visit. Providing friendly and efficient service is very important to us, and it’s great to know our efforts made a positive impression. We truly appreciate you being part of the Aptive community and look forward to continuing to protect your home with the same level of care.
-Jasmine
Respuesta de Aptive Pest Control - Austin
Hi Art,
Thank you for sharing your experience! We’re glad to hear that Moses provided great service. At Aptive, we take pride in our team’s dedication to delivering professional, thorough care for every home. We’ll be sure to pass along your kind words to Moses. We truly appreciate you being part of the Aptive neighborhood and look forward to serving you again.
-Jasmine
The technician for this 8/28/2025 visit…
The technician for this 8/28/2025 visit was extremely detailed and meticulous. I want him to always treat our home.
28 de agosto de 2025
Respuesta de Aptive Pest Control - Austin
Hi Mindy and Dan,
We’re thrilled to hear that your service professional provided such detailed and meticulous care during your visit on 8/28/2025. At Aptive, we take pride in delivering thorough and reliable pest control, and it’s wonderful to know that it showed in your home. We’ll be sure to note your feedback so that your preference for this service professional is considered for future visits. We truly appreciate having you in the Aptive neighborhood and look forward to continuing to protect your home with the same level of care.
-Jasmine
They come by and take care of business.
22 de agosto de 2025
Respuesta de Aptive Pest Control - Austin
Hi Beverly,
Thanks for sharing your experience! We’re glad to hear our team is consistently taking care of business for you. At Aptive, we focus on making pest control hassle-free and effective, and it’s great to know that commitment shows during each visit.
-Jasmine
Respuesta de Aptive Pest Control - Austin
Hi Ferne,
Thank you for sharing your feedback! We’re glad to hear that you found our service good and our team polite. At Aptive, we strive to provide not only effective pest control but also a friendly, professional experience every time we visit. If there’s anything we can do to make your next service even better, please don’t hesitate to let us know, we truly appreciate you being part of the Aptive neighborhood and look forward to serving you again.
-Jasmine
Bad customer service
I have been a costumer for years and I was very disappointed on how my last visit was treated. The technician assigned to my house sent me a message early in the morning to notify me that he had the wrong address and needed to call the office to send another person. I called to office to verify if they could give an estimate time since I asked for the morning off from work and I needed inside service. The lady than answered the phone could not find my information on the data base. I keep repeating, can you find my name?, she insisted that I needed to look or bring any piece of mail with my address to make sure I was reading it correctly.... Really??? I have lived in this address for 30 years; besides, you have gone to service my house all these years. Honestly, I was so frustrated with the lady that I hanged up. I called my job to let them know I was taking the rest of the day off since I did not know if someone was coming or not. Finally, I got a message from another technician around 3 PM to let me know he was on his way. I never got a call from the office to apologize. Since I am not able to get a good customer service on the phone, my next step is to stop by your office to cancel my membership.
13 de agosto de 2025
Respuesta de Aptive Pest Control - Austin
Hi Jesus,
Thank you for being a loyal Aptive customer over the years and for sharing your honest feedback. It’s upsetting to hear about the frustration you experienced during your last service visit. After so many years of trusting us with your home, you deserve a service that’s reliable, coordinated, and respectful of your time.
The confusion with your appointment and the difficulty you had when calling our office are unacceptable. You should never be questioned about your own address, especially when we’ve serviced your home for years. Missing communication, long delays, and the lack of follow-up are far from the standard we set for our customers.
We’d like to review your account personally, ensure this situation is addressed with our team, and restore the level of service you’ve come to expect from Aptive. If you’d like to go into further detail, please don’t hesitate to reach out to us at socialmedia@goaptive.com. Your time and trust matter to us, and we want to do everything we can to make this right before you consider canceling.
Thank you again for being part of the Aptive neighborhood.
-Jasmine
Respuesta de Aptive Pest Control - Austin
Hi Enrique,
Thank you for sharing your feedback! We’re glad to hear that your yard was thoroughly covered and that you’re happy with the service. At Aptive, we take pride in providing detailed, effective pest protection for every home in our neighborhood. We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to keep your home and yard protected.
-Jasmine
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.