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Aptive Pest Control - Boston Opiniones 115

TrustScore: 4 sobre 5

4,0

125 Washington St, Unit 3, 02035 Foxborough, MA, US


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Fast and easy scheduling service online and flexible scheduling. I got an appointment in 2 days. The staff were helpful and efficient. Also, after service, whether you were home or not, you get a fo... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Overall the problem with our ants has gotten worse. The representative who came was nothing but nice but didn't seem to have a solution or why the ants are worse vs when we started.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Appreciate the email notice from Aptive about a week before scheduled service date. If inside treatment needed or wanted this allows time to reschedule and / or time to move furniture away fro... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This young company is impressive in that thus far, they do what they say they will do, at the time scheduled. They are also very good at follow-up, including written descriptions and photos. This make... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Empresa de fumigación y control de plagas

Sobre Aptive Pest Control - Boston

Escrito por la empresa

Welcome to Aptive Pest Control

Escrito por la empresa

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Información de contacto

  • 125 Washington St, Unit 3, 02035, Foxborough, MA, Estados Unidos

  • 13392178459
Promotion box for Aptive Pest Control - Boston

We overthink pests so you don't have to.

Smarter pest control starts here.

4,0

Muy bueno

TrustScore: 4 sobre 5

115 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 4 estrellas sobre 5

The aptiv employee told me he had run…

The aptiv employee told me he had run out of bait for the outdoor mouse traps. Pretty disappointing that the truck was not property stocked and that when I asked if he/someone would return and he put the burden on me to contact the company.

24 de marzo de 2026
Logotipo de Aptive Pest Control - Boston

Respuesta de Aptive Pest Control - Boston

Thank you for bringing this to our attention, Steven. We aim to provide reliable support, and we understand how disappointing this must have been. Please don't hesitate to reach out to us at socialmedia@goaptive.com, including your service address, so we can look into what happened and ensure this treatment is completed to your satisfaction. We're here to handle this for you!

-Alexis

Valorada con 5 estrellas sobre 5

Adam was very thorough with the…

Adam was very thorough with the application. I received pictures that detailed areas that were covered. I am extremely satisfied with his performance.

12 de marzo de 2026
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Respuesta de Aptive Pest Control - Boston

Hi Melba,

Thank you for sharing your experience! We’re thrilled to hear that Adam was thorough and provided detailed photos of the treated areas.

At Aptive, we take pride in making sure every service is handled carefully and transparently, so you can feel confident that your home is well protected. We appreciate you trusting us and are glad to know your experience exceeded expectations!

-Jasmine

Valorada con 5 estrellas sobre 5

Aptive Rules!

Matt did a terrific job both in his work and his explanation. He is an exemplary rep for Aptive!

12 de marzo de 2026
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Respuesta de Aptive Pest Control - Boston

Hi David,

Thank you for sharing your feedback! We’re thrilled to hear that Matt provided a terrific service experience and took the time to clearly explain his work. At Aptive, we take pride in having service professionals who combine thorough, effective pest control with clear communication, and we truly appreciate you being part of the Aptive neighborhood.

-Jasmine

Valorada con 5 estrellas sobre 5

Professional

Professional, efficient and respectful

10 de marzo de 2026
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Respuesta de Aptive Pest Control - Boston

Hi Paula,

Thank you for sharing your feedback! We’re thrilled to hear that our team provided service that was professional, efficient, and respectful. At Aptive, we take pride in delivering thorough and reliable pest control while treating every home and customer with care. We truly appreciate you choosing Aptive and being part of the neighborhood we serve.

-Jasmine

Valorada con 5 estrellas sobre 5

Service was great

26 de febrero de 2026
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Respuesta de Aptive Pest Control - Boston

Hi Edward,

Thank you for taking a moment to share your feedback! We’re happy to hear that you had a great experience with your Aptive service. Our team works hard to provide thorough, dependable pest control while making sure each visit is helpful and convenient for our customers.

We truly appreciate you choosing Aptive and being part of the Aptive neighborhood. If there’s ever anything you need between services, our team is always here to help.

-Jasmine

Valorada con 5 estrellas sobre 5

Andre was SO nice to my kids!

Andre was SO nice to my kids - they wanted to shadow him and see what was going on. He explained everything and was so fast. Didn't even mind having to dig through the snow to get to the bait box.

12 de febrero de 2026
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Respuesta de Aptive Pest Control - Boston

Hi Jessica,

Thank you for sharing your experience! We’re thrilled to hear that Andre made such a positive impression on your kids while providing fast and thorough service. At Aptive, we take pride in not only delivering effective pest control but also in making sure our team is approachable, informative, and professional in every interaction.

It’s wonderful to know that Andre’s willingness to explain the process and go the extra mile, even through the snow, made a difference for your family. We truly appreciate your trust in Aptive and look forward to continuing to provide reliable, high-quality service for your home.

-Jasmine

Valorada con 5 estrellas sobre 5

The technician was very courteous and…

The technician was very courteous and friendly. Willing to walk through 18 inches of snow to get to all windows and doors.

26 de febrero de 2026
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Respuesta de Aptive Pest Control - Boston

Hi there,

Thank you for sharing your experience! We’re so glad to hear that our service professional went above and beyond, even braving the snow, to ensure your home was thoroughly treated. At Aptive, we take pride in providing service that’s both effective and attentive, and it’s wonderful to know that dedication and care stood out during your visit.

We truly appreciate your trust in Aptive to protect your home and look forward to continuing to provide the thorough, reliable service you deserve, no matter the weather!

-Jasmine

Valorada con 5 estrellas sobre 5

2-Fold Appreciation: Service Tech & Aptive…

Appreciate the email notice from Aptive about a week before scheduled service date. If inside treatment needed or wanted this allows time to reschedule and / or time to move furniture away from baseboards & windows etc prior to arrival.

On day of treatment Tech sends a text about 30 minutes prior to arrival & follows-up with text upon arrival. If treatment only requested for outside areas, no need to be home.

Techs are always friendly, courteous & professional. Efficiently perform and explain upon arrival each treatment which varies for each season.

Follow-up from both the tech (text) & email from Active, list all the areas where service was performed along with photos of the different areas of applied treatments.

18 de febrero de 2026
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Respuesta de Aptive Pest Control - Boston

Hi there,

Thank you so much for sharing your detailed feedback! We’re thrilled to hear that our communication and thoroughness make the service process convenient and informative for you. At Aptive Environmental, we strive to provide clear notifications, professional and courteous service professionals, and detailed follow-ups, including photos, so our customers feel confident in the care their home receives.

It’s wonderful to know that the efficiency, explanations, and seasonal treatments provided by our team have made a positive impact. Feedback like yours motivates us to continue delivering the high-quality, thoughtful service our customers deserve. We truly appreciate you choosing Aptive!

-Jasmine

Valorada con 5 estrellas sobre 5

Dedicated to getting the job done right

At some previous visit a tech had t removed the bait trap under our shed without notification and this time the tech no only trudged through the snow to do the work but also came back to replace the missing trap as the work had been done before I could request it while on site. Courtney did great work

14 de febrero de 2026
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Respuesta de Aptive Pest Control - Boston

Hi Shawn,

Thank you for taking the time to share your experience and for being part of the Aptive family. We’re glad to hear that Courtney went the extra mile, especially working through the snow and making sure the missing bait trap was replaced without you needing to ask. That level of care and follow-through is exactly what we strive for with every visit.

We also appreciate you pointing out the earlier concern with the trap being removed without notification. Feedback like this helps us continue improving communication and consistency for our customers. Thank you again for choosing Aptive and for recognizing Courtney’s great work. We’re grateful for the opportunity to care for your home.

-Jasmine

Valorada con 5 estrellas sobre 5

Consistent reliable and excellent…

Consistent reliable and excellent service

5 de febrero de 2026
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Respuesta de Aptive Pest Control - Boston

Hi Brian,

Thank you for sharing your feedback! We’re thrilled to hear that you’ve experienced consistent, reliable, and excellent service. At Aptive, we take pride in delivering thorough, professional pest protection while keeping every home and yard we serve safe and comfortable.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to serve you.

-Jasmine

Valorada con 5 estrellas sobre 5

Professional

Professional, personable and trustworthy!

4 de febrero de 2026
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Respuesta de Aptive Pest Control - Boston

Hi there,

Thank you for your kind words. We’re so glad to hear that your experience with Aptive has been professional, personable, and trustworthy. Providing service you can rely on while making you feel comfortable and heard is exactly what we strive for every day.

We truly appreciate you choosing Aptive to care for your home and for taking the time to share your feedback.

-Jasmine

Valorada con 2 estrellas sobre 5

Scheduling is never clear until the…

Scheduling is never clear until the tech is on their way. Doesnt allow for considerate planning on our part. Also, this time tech only did around the garage. Didnt check in with us. I was sitting by a window and never saw them walk by.

22 de enero de 2026
Logotipo de Aptive Pest Control - Boston

Respuesta de Aptive Pest Control - Boston

Hi there,

Thank you for taking the time to share this feedback with us. I can understand how unclear scheduling and limited communication would make it difficult to plan your day, and that’s not the experience we want for our Aptive customers.

Our goal is for service to feel predictable, respectful of your time, and thorough. It’s concerning to hear that the service professional didn’t check in with you or clearly communicate the scope of the visit, especially when expectations around the treatment areas weren’t aligned. That’s something we want to take a closer look at.

We truly appreciate you being part of the Aptive neighborhood and for bringing this to our attention. If you’re willing, please reach out to us at socialmedia@goaptive.com with your service address so we can review your account and work toward a better experience moving forward.

Thank you again for choosing Aptive and for sharing your experience with us.

-Jasmine

Valorada con 5 estrellas sobre 5

The exterminator was on time

The exterminator was on time. He was professional and polite and very informative about mice.

20 de enero de 2026
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Respuesta de Aptive Pest Control - Boston

Hi Chevon,

Thanks for taking the time to share your experience with Aptive. We’re glad to hear your service professional arrived on time and took the time to explain what was going on with the mice in a clear and helpful way. Providing knowledgeable, respectful service is something we care a lot about, especially when it comes to concerns inside the home. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly appreciate the trust you’ve placed in our team.

-Jasmine

Valorada con 4 estrellas sobre 5

Always prompt

Always prompt, courteous and diligent in getting the work done.

20 de enero de 2026
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Respuesta de Aptive Pest Control - Boston

Hi there,

Thank you for the kind words and for being part of the Aptive family. Hearing that our service professionals are prompt, courteous, and thorough means a lot to us, because that’s exactly the experience we aim to provide on every visit. We appreciate you trusting Aptive to take care of your home, and we’re grateful to have you as part of our neighborhood.

-Jasmine

Valorada con 5 estrellas sobre 5

They show up like clockwork every…

They show up like clockwork every month. They do a thorough job and address any problem areas every time. The provide a written report of their visit along with photos to back it up. Reasonable pricing too.

18 de enero de 2026
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Respuesta de Aptive Pest Control - Boston

Hi Camille,

Thank you for taking the time to share this, we really appreciate it. Consistent visits, thorough service, and clear documentation are all important parts of the experience we aim to deliver at Aptive, so it’s great to hear that those things have stood out to you.

Our service professionals work hard to address problem areas each visit and make sure you have a clear record of what was done, including photos, so there’s full transparency. We’re also glad to hear you’ve found the pricing reasonable.

Thank you for choosing Aptive and for being part of our community, we appreciate your trust and look forward to continuing to take care of your home.

-Jasmine

Valorada con 5 estrellas sobre 5
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Respuesta de Aptive Pest Control - Boston

Hi Susan,

Thank you for sharing your feedback! We’re glad to hear that you trust the application and feel confident in the service provided. At Aptive, we take pride in delivering thorough, reliable pest control while ensuring our customers feel informed and secure in the work being done.

We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home.

-Jasmine

Valorada con 5 estrellas sobre 5

Aptive Pest Control is 100%

Aptive Pest Control is 100% pet-friendly, eco-friendly, and customer friendly. They are meticulous in performing all the tasks, and share their results in both text and photos. They are very responsive to changes and requests. Their staff is very professional.

23 de diciembre de 2025
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Respuesta de Aptive Pest Control - Boston

Hi Ariel,

Thank you so much for taking the time to share your experience! We’re thrilled to hear that our team’s commitment to being pet-friendly, eco-friendly, and customer-focused has made a positive impact for you. At Aptive, we take pride in being thorough, transparent, and responsive, and it’s wonderful to know that our efforts, from sharing results with photos to adapting to your needs, have made a difference.

We truly appreciate you choosing Aptive and being part of our community. Your feedback motivates our team to continue delivering the professional, attentive service you’ve come to expect.

-Jasmine

Valorada con 5 estrellas sobre 5

I had a mouse problem

I had a mouse problem, but with Aptive it is solved. Their service people are always prompt and courteous.

6 de enero de 2026
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Respuesta de Aptive Pest Control - Boston

Hi Kimberly,

Thank you for sharing your experience! We’re so glad to hear that your mouse problem has been resolved and that our service professionals have been prompt and courteous. At Aptive, providing effective solutions while treating every home with care is a top priority, and it’s wonderful to know that’s reflected in your experience.

We truly appreciate you choosing Aptive and being part of our community. Your feedback motivates our team to continue delivering the reliable, professional service you’ve come to expect.

-Jasmine

Valorada con 3 estrellas sobre 5

I like the company but they went up in…

I like the company but they went up in price by almost $25 a visit/per month. In that case I'm debating on canceling the service or not:-(

31 de diciembre de 2025
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Respuesta de Aptive Pest Control - Boston

Hi Christa,

Thank you for sharing your feedback. I completely understand how a price increase can be frustrating and make you reevaluate your service, especially when you’ve been happy with Aptive otherwise.

At Aptive, we strive to provide the most effective and reliable pest control solutions, and sometimes adjustments in pricing are necessary to maintain the quality and level of service our customers expect. That said, your loyalty and satisfaction are very important to us, and we want to make sure you feel good about the value you’re receiving.

We’d be happy to review your account with you and go over the services included, so you have a clear picture of what your investment covers. Please reach out to us directly at socialmedia@goaptive.com, we’d love the opportunity to ensure your experience with Aptive continues to be a positive one.

-Jasmine

Valorada con 5 estrellas sobre 5

Good communication, good consistency

This young company is impressive in that thus far, they do what they say they will do, at the time scheduled. They are also very good at follow-up, including written descriptions and photos. This makes our experience with them more meaningful and concrete. We were skeptical at first, since they came to us via a door-to-door solicitation (usually a no-no for us). But the staff we have encountered seem to know their "stuff" and have so far given us good service -- they come when scheduled and do the work they've described. These are qualities hard to find these days amongst independent contractors.

10 de enero de 2026
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Respuesta de Aptive Pest Control - Boston

Hi Francie,

We’re thrilled to hear that your experience with Aptive has been positive and that our team has lived up to your expectations. Providing reliable service, clear communication, and thorough follow-up including photos and written details is exactly how we strive to make every visit meaningful and transparent for our neighbors. We understand first impressions are important, and we’re glad our staff has shown professionalism and knowledge from the start. Thank you for choosing Aptive and being part of our community. We truly appreciate your trust in us.

-Jasmine

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