Adam from Aptive Pest Control was outstanding. We’ve had plenty of door-to-door salespeople knock on our door over the years, and we’ve always said no. Adam was different. He took the time to a... Ver más
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Best pest management company I’ve ever used! We have no annoying insects, no mice, no other rodents….nothing! Customer service is great. I have always spoken to a live person whenever I’ve called, the... Ver más
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The service technician did a great job and made sure I was totally satisfied. I deducted a star because no time period was set for my service. As I did not want to sit home all day waiting, I called m... Ver más
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Today I was unable to be here when Steve arrived to service my house and property. He let me know ahead of time when he would be arriving and what he was going to do. He made sure to send me at least... Ver más
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Información sobre la empresa
Welcome to Aptive Pest Control
Escrito por la empresa
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Información de contacto
245 Roosevelt Rd, Bldg 9, 60185, West Chicago, IL, Estados Unidos
- 13126354680
We overthink pests so you don't have to.
4,5
Excelente
250 opiniones
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Jerry was attentive to our needs. We continue to have no problems with pests since having Aptive as our service provider.
Jerry was attentive to our needs. We
7 de mayo de 2026
Respuesta de Aptive Pest Control - Chicago
Thanks for taking a moment to share this, John! Providing reliable, detail-oriented service is always our goal, and we're so glad you've been satisfied. We really appreciate your trust in Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
Very good service
6 de mayo de 2026
Respuesta de Aptive Pest Control - Chicago
We love to hear this, Rohinton and Roshan! Our team aims to provide the best service possible every time we're at your home, and it's wonderful to know that you've been satisfied. Thanks for trusting Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
Highly recommend Aptive Pest Control
I have been using Aptive for many years...the people that I work with are very kind and professional. Customers Service personnel are also very kind! Also they will come out and do a free re-spray if needed between treatments which I only asked for once in several years. I do the four times a year treatment and I'm very happy with them...I would highly recommend Aptive for natural pest control.
Barb C.
5 de mayo de 2026
Respuesta de Aptive Pest Control - Chicago
It's wonderful to hear you’ve had such a positive experience with Aptive over the years, Barb! It’s great that both our service professionals and customer service team have been kind and professional, and that the treatments have been effective for you. We’re also happy our team was able to provide a re-spray when needed. We truly appreciate your long-term trust and your recommendation of our service!
-Alexis, Aptive Care Team
Respuesta de Aptive Pest Control - Chicago
Thanks for taking a moment to share this with us, Randy! It's wonderful to hear your service professional did a great job and was informative throughout the treatment. That combination of quality service and clear communication is exactly what we aim for. We really appreciate your feedback and are so grateful you've chosen Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
Julius was truly excellent
Julius was truly excellent. He texted before his arrival, did everything I requested, took pictures, and showed me personally an area of concern.
2 de mayo de 2026
Respuesta de Aptive Pest Control - Chicago
Hi Thomas,
We really appreciate you sharing this, thank you! It’s great to hear Julius delivered such a strong experience by communicating ahead of time, completing your requests, and taking the extra step to walk you through the area of concern in person.
That level of transparency and care is exactly what we aim for at Aptive, making sure you’re informed, involved, and confident in how your home is being treated. We’ll be sure to share your feedback with Julius as well.
Thanks for choosing Aptive, we’ve got it handled whenever you need us again!
-Jasmine, Aptive Care Team
Sprayed for ants
25 de abril de 2026
Respuesta de Aptive Pest Control - Chicago
Hi Patty,
We appreciate you taking a moment to share this, thank you! It’s good to know your Aptive service professional was able to address the ant treatment during your visit.
Keeping pest concerns like ants properly handled is exactly what we focus on, and we’re always here to make sure your home stays protected. Thanks for choosing Aptive, we’ve got it handled whenever you need us again!
-Jasmine, Aptive Care Team
Pest Free
Today I was unable to be here when Steve arrived to service my house and property. He let me know ahead of time when he would be arriving and what he was going to do. He made sure to send me at least 10 photos of the areas he worked on while he was spraying or removing spider webs. I have not noticed any spiders or bugs so they must be doing their jobs correctly. I continue to look forward to a bug free house with Aptive Environmental.
30 de abril de 2026
Respuesta de Aptive Pest Control - Chicago
Hi Laura,
We really appreciate you sharing this, thank you for choosing Aptive. It’s great to hear Steve kept you informed ahead of time, followed through with a thorough service, and provided detailed photos so you could still feel confident in what was completed even while you weren’t home.
We’re also glad to hear you’re seeing fewer pests around your home, that’s exactly the kind of result we aim for. At Aptive, our goal is to make sure your property is consistently cared for, clearly documented, and fully handled from start to finish, we’ve got this handled.
-Jasmine, Aptive Care Team
Respuesta de Aptive Pest Control - Chicago
Hi George,
It’s great to hear your experience was timely, professional, and thorough, that’s exactly the standard we aim for at Aptive on every visit.
We’re glad everything felt handled smoothly from start to finish, with the level of care and consistency you expect. Thank you for choosing Aptive and trusting us with your home, we truly appreciate you being part of our community.
-Jasmine, Aptive Care Team
The never call head...and sometimes…
The never call head...and sometimes don't show up!
Some of the techs are thorough but many are in and out so quick I have to call for reservices. Then they don't show up. I am going to cancel as soon as I am out of contract.
21 de abril de 2026
Respuesta de Aptive Pest Control - Chicago
We really appreciate you taking a moment to share your experience, Stephanie. I understand your frustration with communication around arrival times and appointments not being completed as expected, especially when it leads to needing additional service visits. This isn't what we want for any of our customers, and I’d really like to review your account and recent appointment history to better understand what’s been happening if that's something you're open to.
Please reach out to socialmedia@goaptive.com with your service address and any additional details you'd like to share that could help us better understand your experience, and we'll handle it from there!
-Alexis, Aptive Care Team
Respuesta de Aptive Pest Control - Chicago
Hi Kelly,
Thank you for taking the time to share this, we really appreciate it! It’s great to hear our team has been attentive to your needs and that you’ve experienced kindness and politeness during your service visits. That’s exactly the kind of care we aim to provide at Aptive.
We focus on making sure every visit is handled with respect, clear communication, and genuine attention to what matters most to you. Thank you for choosing Aptive, we’ve got this handled for you.
-Jasmine
Very professional and polite service…
Very professional and polite service technician who addressed all my needs.
18 de abril de 2026
Respuesta de Aptive Pest Control - Chicago
Hi Alison,
Thank you for taking the time to share this, we really appreciate it! We’re glad to hear your service professional was polite, professional, and took care of all your needs during the visit. That’s exactly the standard we aim for at Aptive.
We focus on making sure every service is handled with professionalism, attentiveness, and care so nothing is missed and your home feels well protected. Thank you for choosing Aptive, we’ve got this handled for you.
-Jasmine
Pest Control Acceptable, Customer Service Not
The representative who came out to do the treatment made a positive difference. He was thorough & communicated what was done on my property.I have some issues with the company’s reliance on automated communication. Sometimes, there is not an answer that fits the question asked. Last month on March 16, I had an appointment for the 1st treatment of the season. I had to cancel and rescheduled it online for March 24. On the 24th, I waited to hear from them when they were coming. No one contacted me and no one showed up for that appt. Even though I had a confirmation of the reschedule. Needles to say, I was not pleased and did not call but waited to see if I received any communication. I did not until the most recent treatment was scheduled on April 15. I did not need to reschedule and that is the treatment I’m reviewing. Cameren was the tech and his service convinced me to not cancel my account at this time. I have been very pleased with the lack of insects but the communication from the company needs to be less automated and more human centered. It’s very frustrating to have a scheduled appt. and no one show up. This March experience was the 2nd time that happened to me. I want to be home when someone is treating my house and I’m spending $174.
I honestly don’t think it’s too much to ask to have human contact when a schedule is made or needs adjusting.
15 de abril de 2026
Respuesta de Aptive Pest Control - Chicago
Hi Jan,
Thank you for taking the time to share this detailed feedback, and we’re glad to hear Cameren provided thorough service and strong communication during your recent visit, along with the positive results you’ve seen with pest reduction. That said, we understand your frustration with the missed March appointment and the lack of clear communication around it, especially after confirming a reschedule and planning to be home. That’s not how this should have been handled at Aptive. We also hear your concerns about automated communication not always providing the answers you need, and we agree that moments like this require a more human-centered approach.
We’d appreciate the chance to review what happened with your scheduling and make sure it’s properly addressed. We’ve got this handled moving forward and would welcome the opportunity to help make things right. Please reach out to us at socialmedia@goaptive.com at your convenience.
-Jasmine
Our technician listened to us and was…
Our technician listened to us and was knowledgeable.
23 de abril de 2026
Respuesta de Aptive Pest Control - Chicago
Hi Jayne,
Thank you for sharing this, we really appreciate it. It’s great to hear your service professional took the time to listen and provided knowledgeable service, that combination helps ensure your concerns are properly understood and addressed. That’s exactly what we strive for at Aptive.
We appreciate you choosing us, and if you ever need anything moving forward, we’ve got this handled.
-Jasmine
The technician was very communicative…
The technician was very communicative and detailed via text and gladly fulfilled a request to add more more traps and bait near the back shed.
22 de abril de 2026
Respuesta de Aptive Pest Control - Chicago
Hi Richard,
We really appreciate you sharing this, and it’s great to hear your service professional kept you well informed and took care of your request without hesitation. That kind of communication and attention to detail is exactly what we aim for at Aptive, making sure nothing gets missed and your service is tailored to your home’s needs. Thanks again for choosing Aptive and being part of the neighborhood, we’ve got it handled and we’re always here if you need anything.
-Jasmine
He came to the door and introduced…
He came to the door and introduced himself and asked if they were any questions or issues areas of concern. We addressed those he was very knowledgeable and shared some ideas as well.
22 de abril de 2026
Respuesta de Aptive Pest Control - Chicago
Hi Mary,
We really appreciate you sharing this, and it’s great to hear your service professional took the time to introduce himself and start the visit by listening to your questions and concerns. That kind of open communication and knowledgeable feedback is exactly what we aim for at Aptive, making sure you feel heard and supported while also getting helpful recommendations along the way. Thanks again for choosing Aptive and being part of the neighborhood, we’ve got it handled and we’re always here if you need anything.
-Jasmine
The service technician,Tyler
The service technician,Tyler, was exceptional. He did everything I wanted taken care of. And answered all my questions.
21 de abril de 2026
Respuesta de Aptive Pest Control - Chicago
Hi Kathy,
Thanks so much for sharing this, we really appreciate the kind feedback and are glad to hear Tyler delivered such an exceptional experience. It’s great to know he took care of everything you needed and took the time to answer all your questions, that’s exactly the level of service we aim for at Aptive. We appreciate you choosing us, and we’re always here to keep things handled for your home whenever you need us.
-Jasmine
Respuesta de Aptive Pest Control - Chicago
Hi Jerry,
Thanks so much for sharing this, we really appreciate the kind feedback and are glad to hear you’ve had a great experience with Aptive, especially with our communication, punctuality, and professionalism. That consistency is exactly what we aim for on every visit, making sure everything is clear, reliable, and handled smoothly from start to finish. We appreciate you choosing Aptive, and we’re always here to keep things handled for your home whenever you need us.
-Jasmine
The tech was here for 5-6 minutes tops
The tech was here for 5-6 minutes tops. My husband looked in the cameras and asked me how much we pay for this. Bugs were flying all around my back door the same night.
21 de abril de 2026
Respuesta de Aptive Pest Control - Chicago
Hi Tina,
That’s definitely not the level of service we aim to provide, and we can understand why that experience would be frustrating.
At Aptive, we expect our service professionals to be thorough and attentive, and a visit that brief, followed by continued pest activity, isn’t what you should be seeing. We’d really like the chance to take a closer look at what happened and make sure this is properly handled.
If you’re open to it, please reach out to us directly at socialmedia@goaptive.com with your service details so we can review your account and arrange a follow-up service if needed. Our goal is to make sure your home is protected and that you feel confident that we’ve got this handled.
-Jasmine
Extremely pleased with Aptive.
We have had Aptive for several years and have continued to be pleased with their attention to detail, the knowledge of the technicians and the friendliness and courtesy of everybody we have dealt with.
9 de abril de 2026
Respuesta de Aptive Pest Control - Chicago
Hi Bill,
Thank you for being part of the Aptive family for several years, we truly appreciate your continued trust. We’re so glad to hear our attention to detail, knowledgeable service professionals, and friendly, courteous team have consistently made a positive impression. That kind of long-term confidence is exactly what we work hard for, keeping everything handled with care so you can feel comfortable year after year. We’re grateful to have you with Aptive!
-Jasmine
They didn't even come out this time!
They didn't even come out this time! I was home. Now they are billing me for a service call they didn't do. They send an email sometimes saying they are coming out on this date. Know schedule time of day. So, I can't be home to let them in. then they say they serviced you, but they don't know what service you want because they haven't talked to you. So, you get half-assed service. No inside service! I have siders in my basement And then they bill you for it! Not happy at all.
Lynn
7 de abril de 2026
Respuesta de Aptive Pest Control - Chicago
Hi Lynn,
Thank you for taking the time to share this. I’m really sorry for the frustration here, especially feeling like the visit didn’t happen as expected and that the service didn’t address your concerns. I understand how upsetting that would be.
At Aptive, we want every visit to be clear, completed properly, and fully handled in a way that gives you confidence in the service you’re receiving. What you’ve described definitely deserves a closer look.
Please reach out to us at socialmedia@goaptive.com so we can review your service details, including the billing and what was recorded for the visit. We also want to make sure your concerns about interior treatment and basement spiders are properly addressed.
-Jasmine
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