Excellent communication. Our last technician Joe was very good. Explained well and didn’t make me feel like he was rushing. He was thorough with treatment covering ALL areas. Keep up the good work J... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I was visited yesterday by Anthony, my Aptive technician. He texted me in advance of his pending arrival. When he got here we walked about my house where I pointed out my areas of concern. He addresse... Ver más
La empresa ha respondido
Service is good, have some issues with time for appointments and not being notified if running behind schedule. Techs are polite and do a good job.
La empresa ha respondido
As the service continues, the more I'm becoming disillusioned. Each rep that completes the spraying, has a different routine. The first 2 took long spider web brushes for webs under the front porch.... Ver más
La empresa ha respondido
Información sobre la empresa
Welcome to Aptive Pest Control
Escrito por la empresa
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Información de contacto
37728 Hills Tech Dr, 48331, Farmington Hills, MI, Estados Unidos
- 13135135899
We overthink pests so you don't have to.
4,4
Excelente
213 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de Aptive Pest Control - Detroit
Hi Brian,
Thank you for sharing your experience. We’re thrilled to hear that Louis was patient, helpful, and informative during your service. Providing knowledgeable and attentive support is exactly what we strive for at Aptive, and it’s wonderful to know our team delivered that experience for you.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.
-Jasmine
Very prompt and courteous service
Very prompt and courteous service. Always willing to explain a procedure
20 de enero de 2026
Respuesta de Aptive Pest Control - Detroit
Hi Steve,
Thank you for taking the time to share your experience! We’re glad to hear that our team has been prompt, courteous, and willing to explain every procedure. At Aptive, we take pride in making sure our service is not only effective but also clear and easy to understand for our customers.
We truly appreciate your trust and for being part of the Aptive community. Thank you for letting us take care of your home!
-Jasmine
Active visits are regular and…
Active visits are regular and consistent. I am always reminded of an upcoming service a few days before so I am never surprised. On the day of service, the technician is quick and concise. Most of the time I don't even know they've been here. And I always get a text afterwards with explanation and photos of what work was done.
20 de enero de 2026
Respuesta de Aptive Pest Control - Detroit
Hi there,
Thank you for taking the time to share your experience! We’re glad to hear that our regular, consistent visits and clear notifications help make your service seamless. At Aptive, we aim to provide efficient, thorough service while keeping you informed every step of the way, so it’s wonderful to hear that our service professionals’ efforts and follow-up updates have made a positive impact.
We truly appreciate your trust and for being part of the Aptive community. Thank you for allowing us to continue taking care of your home!
-Jasmine
This is the third time I have asked for…
This is the third time I have asked for a notification prior to service and have not received one. Although I have reached out to the company to request this several times, the company has agreed to provide it, however, has not done so. This is merely a lack of professionalism and I will not use this company again.
15 de enero de 2026
Respuesta de Aptive Pest Control - Detroit
Hi there,
Thank you for sharing this, and we understand how frustrating it is to repeatedly ask for something simple and still not see it happen. At Aptive, we know advance notice matters, especially when it’s been clearly requested more than once. While we can see that you did reach out and were assured this would be handled, it’s disappointing that the experience didn’t match that commitment.
This isn’t the level of communication we aim to provide, and we take feedback like this seriously. We’d appreciate the opportunity to review your account, make sure your notification preferences are properly updated, and address what went wrong so this doesn’t continue. If you’re open to it, please reach out to us directly at socialmedia@goaptive.com so we can take a closer look and work toward a resolution. Thank you for being part of the Aptive neighborhood and for taking the time to share your experience, your feedback truly helps us improve.
-Jasmine
professional technician
7 de enero de 2026
Respuesta de Aptive Pest Control - Detroit
Hi Michael,
Thank you for taking the time to share your feedback! We’re glad to hear that your service professional provided a professional and thorough experience. At Aptive, we take pride in our team’s expertise and the care they bring to every home we serve.
We truly appreciate you choosing Aptive and being part of our community. Your feedback motivates us to continue delivering the reliable, high-quality service you’ve come to expect.
-Jasmine
Aptive is the way to go!
Aptive has always given me good service. On time and very thorough with their work. I like the photos of their work and gives me the confidence that it was done correctly. I plan to continue their services. What more can I say.
10 de enero de 2026
Respuesta de Aptive Pest Control - Detroit
Hi Les,
We’re thrilled to hear that our team has consistently provided on-time, thorough service and that the photos of our work give you confidence in the results. At Aptive, we take pride in delivering reliable, transparent solutions that keep our neighbors’ homes protected. Thank you for choosing Aptive and being part of our community. We truly appreciate your continued trust and look forward to serving you for years to come.
-Jasmine
They are very professional
They are very professional, dependable and helpful when I have some specific questions or areas of help needed. I like they provide detailed pictures of where they did the work outside and opportunities to close gaps where mice can come in.
9 de enero de 2026
Respuesta de Aptive Pest Control - Detroit
Hi Caroline,
We’re thrilled to hear that our team has been professional, dependable, and helpful in addressing your specific concerns. At Aptive, we take pride in providing detailed service, including pictures of treated areas and guidance to help keep your home protected from pests. Thank you for choosing Aptive and being part of our community. We truly appreciate your trust in us.
-Jasmine
Less pests in and out!
The service has definitely reduced insects around and in the house. They did a great job taking care of a wasp situation too.
Only negative is that I signed up for $55/month, and then price increased to $64/month. 14% increase seems a bit high
31 de diciembre de 2025
Respuesta de Aptive Pest Control - Detroit
Hi Susan,
Thank you for taking the time to share your experience. We’re glad to hear the service has made a noticeable difference around your home and that the wasp issue was taken care of, that’s exactly what our team at Aptive aims to deliver.
I also understand your concern about the price increase. A change like that can feel frustrating, especially when it’s unexpected. Pricing adjustments can be tied to service scope, seasonal treatments, or account details, but we never want customers feeling caught off guard. We’d be happy to review your account and make sure everything is accurate and clearly explained.
If you’re open to it, please reach out to us at socialmedia@goaptive.com with your service address, and we’ll take a closer look. We appreciate you being part of the Aptive community and sharing honest feedback, it helps us continue to improve.
-Jasmine
The technicians are professional and...
The technicians are professional and communicate with clients at each set of the process. The pesticide products appear to be effective.
22 de diciembre de 2025
Respuesta de Aptive Pest Control - Detroit
Hi Scott,
Thank you for sharing your feedback! We’re glad to hear that our service professionals’ professionalism and communication throughout the service process have made a positive impact. At Aptive, we take pride in providing effective solutions and keeping our customers informed every step of the way. It’s wonderful to know our products are working as intended, and we truly appreciate you choosing Aptive to protect your home.
-Jasmine
Respuesta de Aptive Pest Control - Detroit
Hi Dennis,
Thank you for sharing your feedback! We’re glad to hear that our communication has made a positive impact on your experience. At Aptive, keeping our customers informed and ensuring each service visit is clear and straightforward is a top priority. We truly appreciate you choosing Aptive to protect your home.
-Jasmine
Service Reps are Friendly and Efficient
Service Reps arrive on time, are friendly but efficient. The product is good at keeping insects etc. out of the house.
19 de diciembre de 2025
Respuesta de Aptive Pest Control - Detroit
Hi there,
Thank you for taking the time to share your experience and for being part of the Aptive community. We’re thrilled to hear that our service professionals arrive on time, are friendly and efficient, and that our treatments are helping keep insects and other pests out of your home.
At Aptive, we strive to provide thorough, reliable, and professional service at every visit, and it’s wonderful to know our efforts are making a difference. We truly appreciate your trust and look forward to continuing to serve you.
-Jasmine
This isn’t the old Aptive. It’s much better.
They arrived promptly, started to work immediately, and were very cordial. The tech also did the “hot spots” inside the house, as well as any spots where the bugs, spiders, etc. could be lurking, and completed the job without disturbing anyone. Most professional.
24 de diciembre de 2025
Respuesta de Aptive Pest Control - Detroit
Hi Christopher,
Thank you for taking the time to share your experience and for being part of the Aptive community. We’re thrilled to hear that our service professional arrived promptly, worked efficiently, and addressed both indoor and outdoor “hot spots” while being courteous and unobtrusive.
At Aptive, we strive to provide thorough, professional, and attentive service at every visit, and it’s wonderful to know our efforts are reflected in your experience. We truly appreciate your trust and look forward to continuing to serve you.
-Jasmine
Aptive Pest Control- Great Service
Aptive Technicians are courteous and professional. They typically send you photos of all the areas they treat, which I prefer because it allows the homeowner to view the services. Only once in the winter did they not send the text photos.
They also show up on time.
12 de diciembre de 2025
Respuesta de Aptive Pest Control - Detroit
Hi there,
Thank you for taking the time to share your experience and for being part of the Aptive community. We’re thrilled to hear that our service professionals have been courteous, professional, and punctual, and that the photos of treated areas help keep you informed and confident in our work.
We also appreciate your understanding regarding the one instance during the winter when photos weren’t sent. At Aptive, we strive to provide consistent, thorough, and transparent service at every visit, and it’s wonderful to know our efforts are making a difference. We truly value your trust and look forward to continuing to serve you.
-Jasmine
Aptive pest control
Logan did a great job in the extreme cold temps and did a return visit same day to do my basement
16 de diciembre de 2025
Respuesta de Aptive Pest Control - Detroit
Hi Linda,
Thank you for sharing this. We’re glad to hear Logan took great care of your home, even in the extreme cold, and returned the same day to complete your basement service. That kind of dedication means a lot to us at Aptive.
We appreciate you being part of the Aptive neighborhood and will be sure to share your kind words with Logan.
-Jasmine
Steve was great and completed the…
Steve was great and completed the application even with snow on the ground.
17 de diciembre de 2025
Respuesta de Aptive Pest Control - Detroit
Hi Michael,
We’re so glad to hear Steve was able to tackle your application even with the snow on the ground! That kind of dedication and attention to detail is exactly what we aim for at Aptive.
Thank you for trusting us with your home, and we’ll be sure to pass along your appreciation to Steve.
-Jasmine
Great Communication
Good pricing. Always on time. But I really like that they notify me before coming, and I can communicate any special issues or areas of concern.
Whatever they use, works… we see no insects in and around the house.
And again, I can contact them, if something unique does come up. Two way communication has been great.
16 de diciembre de 2025
Respuesta de Aptive Pest Control - Detroit
Hi Kevin,
Thank you for sharing such detailed feedback! We’re thrilled to hear that our pricing, punctuality, and communication have made your experience smooth and effective. At Aptive, keeping customers informed, addressing special concerns, and providing two-way communication are all important parts of our service philosophy, so it’s wonderful to know these efforts are appreciated.
We’re also glad to hear our treatments are keeping your home protected. We truly appreciate you choosing Aptive and being part of our community. If anything unique comes up, we’re always happy to assist.
-Jasmine
Spraying and treatment around my house…
Spraying and treatment around my house for insect/rodent entry points.
3 de diciembre de 2025
Respuesta de Aptive Pest Control - Detroit
Hi Sanjay,
Thank you for taking the time to share your experience! We’re glad to hear that your home is being treated for insect and rodent entry points. At Aptive, we take pride in providing thorough and effective treatments to help keep your home safe and comfortable.
We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with reliable, professional service.
-Jasmine
customer oriented!
On time, efficient, pleasant to deal with and effectiveness of their treatments.
3 de diciembre de 2025
Respuesta de Aptive Pest Control - Detroit
Hi Leonard,
Thank you for sharing your feedback! We’re thrilled to hear that our team was on time, efficient, and pleasant to work with, and that you’ve seen the effectiveness of our treatments. At Aptive, we take pride in providing reliable service that keeps your home safe and comfortable.
We truly appreciate you being part of the Aptive family and look forward to continuing to deliver the high-quality care you expect from us.
-Jasmine
The job wasn't done all the way
The job wasn't done all the way. Lots of spider webs under my gutters. I had a customer service asked if I wanted them to come out and correct and I said "YES" and no response back on when they will correct. I will not pay for the service until its completed correctly.
22 de noviembre de 2025
Respuesta de Aptive Pest Control - Detroit
Hi Troy,
Thanks so much for sharing this with us. I can completely understand how frustrating it is to still see spider webs under the gutters after your service, especially when you’d already let us know you wanted a correction visit. You deserve a clear follow up and a home that feels fully taken care of.
At Aptive, completing the service the right way is important to us, and I want to make sure those areas get the attention they need. Please reach out to us at socialmedia@goaptive.com when you can so we can get a service professional scheduled to come back and finish things properly. We’ll make sure the corrections are handled so you feel confident in the work being done.
Thanks again for being a part of the Aptive neighborhood. We appreciate you, and we’re here to make this right.
-Jasmine
Respuesta de Aptive Pest Control - Detroit
Hi Karen,
Thank you so much for your feedback! We’re thrilled to hear that our communication and thoroughness have met your expectations. At Aptive, we strive to provide every customer with reliable, detailed, and personalized service, and it’s wonderful to know our efforts are appreciated.
We’re grateful to have you as part of the Aptive neighborhood and look forward to continuing to keep your home protected!
-Jasmine
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.