We started our monthly service approx 10 mos ago. They have always been on time, professional and genuinely interested in our observations and needs. Every tech has been polite, knowledgeable and... Ver más
La empresa ha respondido
Localización
Cambiar localización5020 Ritter Road, Suite 207, 17055 Mechanicsburg, PA, US
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Technician is dependable. He gives a heads up call 30 minutes before arrival and comes within that time. He is aware of my specific needs and his work is thorough. When spraying he is cautious around... Ver más
La empresa ha respondido
Texted before arrival and took care of the wasp nest and also the mouse bait box. Wish this company was more consistent with their applications on appointment dates. It took several phone calls befor... Ver más
La empresa ha respondido
Billing is a problem. my original contract was 4 treatments per year for $500, payment made quarterly by direct payment from my credit card. Now I am being billed monthly for service every 50-80 days.... Ver más
La empresa ha respondido
Información sobre la empresa
Welcome to Aptive Pest Control
Escrito por la empresa
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Información de contacto
5020 Ritter Road, Suite 207, 17055, Mechanicsburg, PA, Estados Unidos
- 17176475239
We overthink pests so you don't have to.
4,5
Excelente
58 opiniones
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de Aptive Pest Control - Harrisburg
It's great to hear that you found our service thorough, efficient, on time, and polite, Carol! We pride ourselves on ensuring that every aspect of our service is handled with the utmost care and professionalism. Your satisfaction is our top priority, and your kind words reaffirm that we're on the right track. We look forward to continuing to serve you with excellence. Thanks for being the best part of Aptive!
-Alexis
Wonderful service and a truly enjoyable outcome
We started our monthly service approx 10 mos ago. They have always been on time, professional and genuinely interested in our observations and needs. Every tech has been polite, knowledgeable and efficient. Last summer we had our most enjoyable outdoor experience ever. They treat out home interior as well and always discuss out past month ask if we have noticed any issues. They are genuine, caring and have always done an incredible job. We have butterflies, and hummingbirds in abundance ...and a definite drop in wasp and nuisance pests outdoors.
11 de abril de 2026
Respuesta de Aptive Pest Control - Harrisburg
We really appreciate you taking the time to share such a thoughtful review, Donna! It’s wonderful to hear that over the past 10 months, our service professionals have consistently been on time, professional, and attentive to your observations and needs. We’re especially glad they’ve taken the time to listen, check in on how things have been going, and provide knowledgeable, efficient care both inside and outside your home.
It’s great to know you were able to enjoy your outdoor space last summer and still see butterflies and hummingbirds thriving while also noticing a reduction in wasps and other nuisance pests. That balance is exactly what we aim for! Thanks for being the best part of Aptive.
-Alexis
Staff was great and heard my needs
9 de abril de 2026
Respuesta de Aptive Pest Control - Harrisburg
Hi there,
Really appreciate you sharing this. We’re glad to hear our Aptive team took the time to listen and make sure your needs were heard, that kind of attention really matters to us. We’ll be sure to pass your feedback along to the team, and we’re grateful for the trust you’ve placed in us. As always, we’ve got this handled so you can feel confident things are being taken care of the right way.
-Jasmine
Still have ants at the same area of my…
Still have ants at the same area of my home. I pay $105.00 a month and have had absolutely no positive results. Will be canceling my contract!!!
31 de marzo de 2026
Respuesta de Aptive Pest Control - Harrisburg
Hi Timothy,
We’re very sorry to hear that your ant issue hasn’t improved and completely understand your frustration. At Aptive, we take pride in handling every pest concern carefully, and it’s clear we fell short in your experience. Your feedback is important, and we’d like the opportunity to review your account and see what can be done to make this right. Please reach out to us at socialmedia@goaptive.com so we can discuss your situation and ensure that if you give us another chance, the service you were promised is fully handled.
-Jasmine
The crew was prompt and friendly
The crew was prompt and friendly. The service was done efficiently and was explained thoroughly prior to its application.
4 de abril de 2026
Respuesta de Aptive Pest Control - Harrisburg
We love hearing this, Joe!. It’s great to know the crew arrived promptly, provided friendly service, and took the time to clearly explain everything before getting started. We’re also glad the work was completed efficiently and met your expectations! Thanks for being the best part of Aptive.
-Alexis
All agents polite
Over the last couple years, we have had a number of different pest control people from Aptive.. They have all been polite, efficient and knowledgeable.
3 de abril de 2026
Respuesta de Aptive Pest Control - Harrisburg
We love hearing that our team has consistently provided you with polite, efficient, and knowledgeable service over the years, Jay! Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best possible service. If there's anything more we can do for you, please don't hesitate to reach out. Thanks for being the best part of Aptive!
-Alexis
Technician is dependable and thorough
Technician is dependable. He gives a heads up call 30 minutes before arrival and comes within that time. He is aware of my specific needs and his work is thorough. When spraying he is cautious around my fish pond. He is personable when answering my questions and freely gives helpful information.
31 de marzo de 2026
Respuesta de Aptive Pest Control - Harrisburg
Hi there,
Thank you for taking the time to share your experience and for being part of the Aptive community! We’re thrilled to hear that our service professional is dependable, thorough, and attentive to your specific needs, especially taking extra care around your fish pond. It’s also great to know he provides helpful information and makes communication so easy and personable.
At Aptive, we take pride in making sure every detail is handled with care, so you can feel confident your home is protected and well looked after. Thank you for trusting us to keep things handled around your home!
-Jasmine
Respuesta de Aptive Pest Control - Harrisburg
Hi Dana,
Thank you for sharing your feedback! I’m glad to hear Tony provided a great experience, that kind of professionalism and attention is exactly what we aim for at Aptive.
We make sure every service is fully handled, so you can feel confident your home is protected. We truly appreciate you choosing Aptive and being part of our neighborhood. You can always count on us, we’ve got it handled!
-Jasmine
What makes Aptive a good fit for me
What makes this company a good fit for me is their promptness, thoroughness, and courtesy. They always arrive when they say they will with a heads up on when they will arrive. I like that. They go about the job in a thorough manner. How do I know that? Because the house has been virtually bug-free since we’ve been using them. And every one of the techs I’ve met and dealt with has been courteous and professional. For me, that makes them a keeper!
9 de marzo de 2026
Respuesta de Aptive Pest Control - Harrisburg
Hi there,
Thank you so much for taking the time to share such thoughtful feedback, we truly appreciate it. It’s wonderful to hear that our promptness, thoroughness, and courteous service have made a difference for you and your home. Knowing that your house has been protected and that our team consistently delivers professional, attentive service is exactly why we do what we do at Aptive. We’re grateful to have you as part of the Aptive family and look forward to continuing to provide the dependable service you can count on.
-Jasmine
My experience
The technician did a good job of hitting all the areas that have the most bug traffic. Everyone that has been to my house has been very professional and courteous.
1 de marzo de 2026
Respuesta de Aptive Pest Control - Harrisburg
Hi Valerie,
Thank you for taking the time to share your experience! We’re glad to hear that our service professional was thorough in addressing the areas with the most bug activity and that every team member who has visited your home has been professional and courteous.
At Aptive, we take pride in providing thorough, reliable service while ensuring our customers feel respected and informed. Your feedback means a lot, and we truly appreciate your trust in us to keep your home protected.
-Jasmine
I always receive great service.
26 de febrero de 2026
Respuesta de Aptive Pest Control - Harrisburg
Hi John,
Thank you for taking the time to share your experience! We’re thrilled to hear that you consistently receive great service from our team. At Aptive, we strive to provide reliable, thorough, and personalized pest control that gives our customers peace of mind, and it’s wonderful to know we’re hitting the mark for you.
We truly appreciate your trust in Aptive and look forward to continuing to provide the care and attention your home deserves.
-Jasmine
Respuesta de Aptive Pest Control - Harrisburg
Hi Charles,
Thank you for sharing your experience! We’re thrilled to hear that Tony provided personal, professional, and thorough service. At Aptive, we take pride in having service professionals who are attentive, knowledgeable, and dedicated to keeping every home and yard protected.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to serve you.
-Jasmine
Respuesta de Aptive Pest Control - Harrisburg
Hi Rene,
Thank you for your feedback! We’re glad to hear that the live photos we provide are helpful. Sharing these detailed updates is one way we aim to give our customers confidence in the care we provide. We truly appreciate you choosing Aptive to protect your home!
-Jasmine
included services
Billing is a problem. my original contract was 4 treatments per year for $500, payment made quarterly by direct payment from my credit card. Now I am being billed monthly for service every 50-80 days. I also have to pay extra for spraying inside. The techs do a good job. what I have a problem with is that inside service and outside bate boxes are extra. I signed up you you with the understanding that inside service and the bate boxes where included. I would like to speak to a representative about this.717-798-6281
16 de enero de 2026
Respuesta de Aptive Pest Control - Harrisburg
Hi Gregory,
Thank you for taking the time to share your feedback. I’m glad to hear that you’ve been happy with the service our service professionals provide, but I completely understand your frustration regarding the billing and service inclusions. It’s important that your contract and charges reflect exactly what was agreed upon, and I’m very sorry for any confusion or inconvenience this has caused.
At Aptive, we take customer concerns seriously and want to make sure your account is accurate and your experience meets your expectations. Please reach out to us directly at socialmedia@goaptive.com so we can review your contract and billing details, clarify the services included, and address any discrepancies.
We truly appreciate you being part of the Aptive neighborhood and for giving us the opportunity to resolve this promptly.
-Jasmine
reliable service
15 de enero de 2026
Respuesta de Aptive Pest Control - Harrisburg
Hi there,
Thank you for taking the time to share your feedback. We’re glad to hear that our service has been reliable for you. Consistency and dependability are core to the Aptive experience, and it’s wonderful to know our team is delivering that for you.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.
-Jasmine
I was very happy with service
I was very happy withe service. The tech went above and beyond my expectations.
18 de enero de 2026
Respuesta de Aptive Pest Control - Harrisburg
Hi Robin and Heather,
Thank you for sharing your experience! We’re thrilled to hear that your service exceeded your expectations and that our service professional went above and beyond. At Aptive, we strive to provide thorough, reliable service while making sure our customers feel valued and cared for.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home.
-Jasmine
Tech was familiar with our needs
Tech was familiar with needs of our property. He listened to what we had to tell him.
30 de diciembre de 2025
Respuesta de Aptive Pest Control - Harrisburg
Hi Grace,
Thank you for sharing your feedback! We’re glad to hear that our service professional was familiar with your property and took the time to listen to your concerns. At Aptive, we strive to provide attentive and personalized service for every home, and it’s wonderful to know this was reflected in your visit. We truly appreciate you being a valued part of the Aptive community!
-Jasmine
Unprofessional
I paid them for 8 months. They could not control the roaches in my house. Now they wanted me to upgrade the plan. This guy came to my house on 27 dec 2025 to service and all of sudden he wanted me to upgrade the plan . He said I had German roaches. I asked why he took all 8 months to say that. He then freaked out and left my house without service. He is such an unprofessional person, I have ever met.
27 de diciembre de 2025
Respuesta de Aptive Pest Control - Harrisburg
Hi Ram,
Thank you for taking the time to share your experience and for being part of the Aptive community. I can understand how frustrating and disappointing this situation must have been, especially after investing in services for eight months and not seeing the results you expected.
We take concerns like yours very seriously, and the experience you described with the service professional is not reflective of the standards we hold at Aptive. We’d like the opportunity to review your account, understand what happened, and work with you to address the issue properly.
When you have a moment, please reach out to us directly at socialmedia@goaptive.com so we can go over your service history and determine the best steps to make this right. We truly appreciate you bringing this to our attention and giving us the chance to improve.
-Jasmine
The technician Nate texted me to say he…
The technician Nate texted me to say he would be there soon. I asked if he could give me 10 minutes to get there so he would be able to get into garage. He replied no problem and went down the street to do another customer. Came back when I got home and did my garage and basement. Explained everything he was doing
19 de diciembre de 2025
Respuesta de Aptive Pest Control - Harrisburg
Hi Nancy,
Thank you for sharing your feedback. I’m glad to hear that Nate was responsive, accommodating, and took the time to thoroughly explain the service while ensuring your garage and basement were properly addressed.
At Aptive, we strive to provide attentive, professional service while keeping our customers informed every step of the way. It’s wonderful to know that Nate’s efforts made a positive impact, and we truly appreciate you being part of the Aptive neighborhood and trusting us to care for your home.
-Jasmine
5-Star Service
Communication is great, service is unmatched. Techs are extremely thorough and I am always pleased. Was with a different company before and wasn’t happy, but service with Aptive exceeds expectations.
14 de diciembre de 2025
Respuesta de Aptive Pest Control - Harrisburg
Hi there,
Thank you for sharing your feedback! We’re thrilled to hear that our communication, thorough service, and attentive service professionals have exceeded your expectations. At Aptive, we take pride in delivering reliable, professional, and high-quality pest control, and it’s wonderful to know our efforts are making a difference for you.
We truly appreciate you being a part of the Aptive community and look forward to continuing to protect your home.
-Jasmine
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.