Service rep always looks for ways to clean up any insect webs on furniture or eaves anywhere on property. Sprays any areas that could be a habitat or a travel area for insects. Can't imagine a better... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The only thing that I don’t like is that it’s SO DIFFICULT to get someone on the phone. Their AI answering service is awful. Reason: I had to call to reschedule a second non-contractual visit due to... Ver más
La empresa ha respondido
Aptive sends reminders for the upcoming treatment date and and arrives on time for the appointment. The employees are friendly and explain what they are planning to do and ask if there is anything el... Ver más
La empresa ha respondido
Raymond was a top notch technician who listened to my concerns and did an outstanding job around our home yesterday 1-9-25. We are so pleased with his careful attention to areas of concern. He was a g... Ver más
La empresa ha respondido
Información sobre la empresa
Welcome to Aptive Pest Control
Escrito por la empresa
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Información de contacto
22347 La Palma Ave, Ste 107, 92887, Yorba Linda, CA, Estados Unidos
- 19514000174
We overthink pests so you don't have to.
4,4
Excelente
186 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de Aptive Pest Control - Orange County
Hi Cassie,
Thank you for your feedback! We're glad to hear your Aptive service professional was attentive and a great listener during your service visit. We appreciate your trust and are happy your needs were handled with care. We've got this handled!
-Jasmine, Aptive Care Team
They don't respect "No Soliciting"…
They don't respect "No Soliciting" signs. Even when pointed to the sign they still continue pitching the usual "we work with your neighbor" stuff.
16 de junio de 2026
Opinión espontánea
Respuesta de Aptive Pest Control - Orange County
Hi Anton,
Thank you for taking the time to share this feedback. I’m sorry to hear about your experience with the solicitation approach, especially after clearly having a “No Soliciting” sign displayed.
That is not the impression we want to leave, and I understand how frustrating it is when your request is not respected. Your feedback is important, and we will make sure it is shared with the appropriate leadership team for review and coaching.
We appreciate you bringing this to our attention, and if there’s anything further you’d like us to look into, please don’t hesitate to reach out to socialmedia@goaptive.com.
-Jasmine, Aptive Care Team
Attentive Service
They always address any concerns I have. If I am not home, they will send pictures of the areas covered.
5 de mayo de 2026
Respuesta de Aptive Pest Control - Orange County
Hi Rocio,
Thank you for taking the time to share this. We are glad to hear our team consistently addresses your concerns and keeps you updated with photos when you are not home.
At Aptive, we aim to make every service feel fully handled with clear communication, reliability, and care so you always know your home is being taken care of. We truly appreciate you choosing Aptive and sharing your experience.
-Jasmine, Aptive Care Team
Respuesta de Aptive Pest Control - Orange County
Thanks for sharing this with us, Sandra! We're glad to hear you had such a good experience with our service. We appreciate you choosing Aptive to help with your pest control needs and look forward to protecting your home for years to come!
-Alexis, Aptive Care Team
Service rep always looks for ways to…
Service rep always looks for ways to clean up any insect webs on furniture or eaves anywhere on property. Sprays any areas that could be a habitat or a travel area for insects. Can't imagine a better job could be done.
30 de mayo de 2026
Respuesta de Aptive Pest Control - Orange County
Thank you for taking the time to share your experience with us, Happy! We're so glad that our service professionals consistently go the extra mile by addressing insect webs throughout your property and paying close attention to areas where pests may live or travel. It's wonderful to know that you've been so pleased with the thoroughness and quality of the service as well.
We truly appreciate your feedback and are so grateful you've chosen Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
Wonderful service
Wonderful service. Easy to contact. Polite and professional. Call ahead to let you know arrival time, competitive pricing
2 de junio de 2026
Respuesta de Aptive Pest Control - Orange County
Hi Catherine,
Thank you for the wonderful feedback! We’re glad to hear you’ve had a smooth experience with our team, from easy communication and polite, professional service to the arrival notifications and pricing.
At Aptive, we aim to make every part of the process feel handled and hassle-free, so it’s great to know that came through in your experience. We truly appreciate you choosing Aptive and taking the time to share your support.
-Jasmine, Aptive Care Team
Company is absolute trash! Avoid at all cost
Company is absolute trash!! I was lied to by the sales rep that knocked on my door offering services that the company does not even provide. After speaking to the technicians and finding out that rodent exclusion services were not available, i called their office hoping to find a resolution. I was met with zero help or any alternatives to resolve the issue. They dismissed the whole fact that i was lied to and was more worried about collecting the $199 cancellation fee. I discontinued services and asked to speak to a supervisor. Again i was met with no help and a bit of hostility. I was told “Your services has been cancelled, you will not receive any more calls from us and that you will have to pay the $199 early cancellation fee. That is all.” Basically i feel defrauded. I have no problem paying for the services that was provided but the cancellation fee should have been waived since i cancelled due to being lied to and the company are unable to provide the services i specifically needed. Avoid this company at all cost if you don’t want to have your money stolen from. If you see anyone at your door with that Aptive shirt on just kindly slam the door on their face and tell them they are trespassing. This was a horrible experience that hopefully no one else should encounter. I literally paid a total of $429 for 1 month of service. What a joke!!!
2 de junio de 2026
Opinión espontánea
Respuesta de Aptive Pest Control - Orange County
Hi Meksavanh,
Thank you for taking the time to share this detailed feedback. We’re truly sorry to hear about your experience with the sales interaction, the information provided, and your frustration with how your concerns were handled afterward. That is not the level of clarity or respect we aim to provide at Aptive.
At Aptive, our goal is for every customer to feel confident that we’ve got everything handled from the start, including a clear understanding of what services we do and do not offer. We understand how upsetting it is to feel misinformed and then not feel supported when trying to resolve the issue.
We appreciate you bringing this to our attention. Please reach out to socialmedia@goaptive.com directly so we can review your account and interactions more thoroughly and make sure everything is properly handled moving forward.
-Jasmine, Aptive Care Team
Respuesta de Aptive Pest Control - Orange County
Hi Marie,
We really appreciate you taking a moment to share this. It’s great to hear you’ve found our service reliable and our team polite, that consistency is something we work hard to deliver at Aptive.
At Aptive, we aim to make every visit straightforward and respectful so you always feel taken care of without any added stress. Thanks for choosing Aptive, we’re glad to know you feel like we’ve got this handled for you.
-Jasmine, Aptive Care Team
Aptive Environment has been taking care…
Aptive Environment has been taking care of my outdoor garden with their eco pet friendly solutions for a number of years with excellent and professional services. Always timely and informative.
30 de mayo de 2026
Respuesta de Aptive Pest Control - Orange County
We're so glad our team did such a great job treating your home this time around, FRED VALDES! Your satisfaction means the world to us, and it's wonderful to know that service has been going well for you. It's always a pleasure to treat your home, and we really appreciate your trust in Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
This service does nothing
4 de noviembre de 2025
Respuesta de Aptive Pest Control - Orange County
We appreciate you taking a moment to share this, Daniel. It's incredibly disheartening to hear that your experience left you feeling this way and that the service did not provide the results you expected.
We'd like the chance to learn more about your concerns and review your account history. Please email us at socialmedia@goaptive.com with your service address and any additional details you'd like to share so our team can take a closer look. We're here for you!
-Alexis, Aptive Care Team
Communicative and knowledgeable…
Communicative and knowledgeable technician, clean and well spoken
28 de mayo de 2026
Respuesta de Aptive Pest Control - Orange County
Hi Tom,
We really appreciate you taking the time to share this. At Aptive, it’s great to hear your service professional was communicative, knowledgeable, and presented themselves in a clean and professional manner.
That combination is exactly what we strive for, making sure every visit is clearly communicated and handled with care so you feel confident in the service from start to finish. Thank you for choosing Aptive, we’re glad to have you with us and we’ve got it handled moving forward as well.
-Jasmine, Aptive Care Team
Quality of service
21 de mayo de 2026
Respuesta de Aptive Pest Control - Orange County
Hi Joseph,
We really appreciate you taking the time to share this. At Aptive, it’s great to hear you were satisfied with the quality of service provided.
Delivering consistent, reliable results is exactly what we strive for, making sure every visit is handled with care and attention to detail. Thank you for choosing Aptive, we’re glad to have you with us and we’ve got it handled moving forward as well.
-Jasmine, Aptive Care Team
Poor Service updated 5/29/2026
I have advised this company more than three times to service my property after 1 PM ( when I am persent)each month, so that the entire property is completely sprayed , both inside and outsie my home. I have asked for a 2 hr, window of time upon their arrival. That is never done. Appaarently they expect me to wait around all day for representative to arrive, as written notification gives only the day they will arrive for service. I am then billed for entire service when when completing about 1/3rd of the job. This is not only extremely poor coustomer service but incomplete service. Would advise to avoid this pest control service.
Update5/29/2026: spoke to representative and scheduled a follow up visit for 5/28/2026 between 8 am and noon. Service rep neither showed nor called. What a waste of my time with this company!!! Avoid this pest control company at all cost. BUYER BEWARE. I would give this company a ZERO STAR RATING, if that were possible.
25 de mayo de 2026
Respuesta de Aptive Pest Control - Orange County
Hi Ted,
Thank you for taking the time to share this feedback, and I’m sorry your scheduling needs and expectations around service have not been met. I understand how frustrating it is to feel like you’re waiting without a clear time window that works for you.
At Aptive, we aim to make scheduling and service feel clear, respectful of your time, and fully handled from start to finish. What you described is not the experience we want for our customers.
Please reach out to socialmedia@goaptive.com directly so we can review your account and get this properly handled for you.
-Jasmine, Aptive Care Team
Very poor service
Schedule appointments and don’t show up. Show up when there is no appt. Says they came and they did not.
Used to be great. Have gone way downhill don’t know how long I will continue to use them.
27 de mayo de 2026
Respuesta de Aptive Pest Control - Orange County
Hi Michelle,
Thank you for taking the time to share this, and I’m sorry to hear about the frustration you’ve experienced with scheduling and missed expectations. That’s not the reliability you should expect from Aptive.
We want every visit to be handled with consistency and clear communication, so you always know when to expect us and can trust that service was completed as scheduled. What you described clearly fell short of that standard.
Please reach out to socialmedia@goaptive.com directly so we can review your account in detail and get this properly handled for you.
-Jasmine, Aptive Care Team
I see no value in your service
19 de mayo de 2026
Respuesta de Aptive Pest Control - Orange County
Hi Virginia,
Thanks for taking the time to share your feedback, even though it’s disappointing to hear your experience hasn’t reflected value. I understand how frustrating that feels, especially when you’re investing in ongoing home protection through Aptive.
We’d appreciate the opportunity to review your account and better understand what’s been missing so we can address it directly. Please reach out to socialmedia@goaptive.com so we can take a closer look and work toward improving your experience. At Aptive, we’ve got this handled, and we want to make sure the service you receive actually delivers value for your home.
-Jasmine, Aptive Care Team
Technician did not communicate as per…
Technician did not communicate as per past visits. No check in, check out or inquiries. This is the first time this has happened. All previous visits the assigned technician has communicated well.
24 de mayo de 2026
Respuesta de Aptive Pest Control - Orange County
Hi Mark,
Thanks for taking the time to share this, and I’m sorry to hear this visit didn’t match your past experiences with our team. I understand how noticeable it is when the usual check-ins and communication aren’t there, especially when you’ve consistently had better visits before.
That level of communication is something we expect from every Aptive service professional, so we appreciate you flagging this change. Please reach out to socialmedia@goaptive.com directly so we can review what happened and make sure it’s properly handled moving forward. At Aptive, we’ve got this handled, and we want every visit to feel as consistent as your previous ones.
-Jasmine, Aptive Care Tema
He found wasp nests that were so hidden…
He found wasp nests that were so hidden I hadn't noticed them. I always look for them in the spring. He got them down. He sprayed well all around.
I forgot to point out the weird snails (with pointy houses) that leave trails all over--they always hide when Aptive comes.
16 de mayo de 2026
Respuesta de Aptive Pest Control - Orange County
We really appreciate your feedback, L DB! It’s always encouraging to hear when a service experience goes well. Our team works hard to provide professional, thoughtful care at each treatment, and we appreciate the opportunity to continue helping handle your pest concerns with our service here at Aptive!
-Alexis, Aptive Care Team
Inform me when they are coming
Inform me when they are coming, give me notice as to timing, knock on my door when arrive, send me lots of pictures as to what they have done afterwards, bill me as per my request.
15 de mayo de 2026
Respuesta de Aptive Pest Control - Orange County
Hi Sue,
Thanks for taking the time to share this, we really appreciate it. It’s great to hear your Aptive service professionals keep you informed with arrival timing, check in when they get there, and provide detailed photo updates after the service. I’m also glad the billing process is working the way you prefer.
That kind of clear communication and follow-through is exactly what we aim for every visit. Thanks for choosing Aptive, we’ve got this handled and look forward to continuing to take care of your home.
-Jasmine, Aptive Care Team
Great service and informative
Great service and informative. The technician was great.
16 de mayo de 2026
Respuesta de Aptive Pest Control - Orange County
Hi Roslyn,
We really appreciate you taking the time to share this. It’s great to hear you received great service and found your service professional informative during the visit. At Aptive, we take pride in making sure you feel confident in what’s being done and that your home is cared for with clear communication and attention to detail. We’re glad everything felt handled smoothly, and we appreciate you trusting Aptive to take care of your home.
-Jasmine, Aptive Care Team
They do a great job and at a reasonable…
They do a great job and at a reasonable price
14 de mayo de 2026
Respuesta de Aptive Pest Control - Orange County
It's fantastic to hear you feel the service is high quality and offered at a reasonable price, David. That combination really matters. Our team works hard to deliver dependable, effective care while keeping things straightforward and valuable for your home. We truly appreciate you being a part of Aptive and trusting us to handle your pest control needs!
-Alexis, Aptive Care Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.