Serviceman was great. Just did not know he was coming until he message us about 1/2 hour before arrival. Visit was originally scheduled for May 4th, then rescheduled for May 11th. Nobody showed up on... Ver más
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Serviceman was great. Just did not know he was coming until he message us about 1/2 hour before arrival. Visit was originally scheduled for May 4th, then rescheduled for May 11th. Nobody showed up on... Ver más
La empresa ha respondido
I was eating in dining room. Had an ant crawl up my arm after home was treated. A lot of activity couple weeks after first treatment. Only had 3 treatments, the verdict is still out. I will see wha... Ver más
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They always text before coming, and send photos and testament of what they have done afterward. They always ask if we have had any issues with certain types of pests. They are always clean and courteo... Ver más
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Jake has come to our home multiple times over the past several years. He remembers the issues we discussed in the past and asks if they need to be addressed again. He also remembers discussions about... Ver más
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Escrito por la empresa
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
500 Bursca Dr, Ste 502, 15017, Bridgeville, PA, Estados Unidos

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The technician was very professional and explained every service he provided for us.

Respuesta de Aptive Pest Control - Pittsburgh

Respuesta de Aptive Pest Control - Pittsburgh
I’m concerned about spotted lantern flies that I believe are attacking my roses. Is there a deterrent? Or something that kills them? I rarely see the technician who also added another device at the rear of my yard on a fence that I’m not sure of it’s purpose.

Respuesta de Aptive Pest Control - Pittsburgh
I've had 3 services so far. Honestly, not bad and competitive with other companies that do pest control. The level of attention really depends on the technician you receive. I will say it has been 3 different people each time and not the same person. I've had good experiences (technician spends time and is careful) and I've had okay experiences (technician does the bare minimum). Their online scheduling is a huge plus, I can schedule revisits too which are free.
Biggest Cons: Aggressive sales door to door sales that over promised. Different technician each visit, I wish it were the same person that can build familiarity with my property and my needs. Instead of having to explain it repeatedly.

Respuesta de Aptive Pest Control - Pittsburgh
The technician was on their cell phone the majority of the time during our service visit and in my opinion did not seem to care about doing a good job. I watched the technician step on my flowers in the landscaping which could have easily been avoided if they had watched where they were stepping.

Respuesta de Aptive Pest Control - Pittsburgh
I have been very happy with Aptive for my pest control. All service technicians have been professional and knowledgeable about the treatment process. Most of all, the treatment results exceed my expectations when controlling ants, bees, etc. Highly recommended!

Respuesta de Aptive Pest Control - Pittsburgh
Had many yellow jackets flying around our porch. Could not even sit there without being dive bombed by them. You were here for one treatment and the next day they were gone.

Respuesta de Aptive Pest Control - Pittsburgh
Jason was efficient, on time and very professional. He and a trainer answered all my questions and provided helpful ideas to mitigate any pest issues

Respuesta de Aptive Pest Control - Pittsburgh
We've used Aptive for a couple years and will continue with the service.
Service technicians are always pleasant and efficient. The service is environmentally sound,fairly priced, and it works.

Respuesta de Aptive Pest Control - Pittsburgh

Respuesta de Aptive Pest Control - Pittsburgh

Respuesta de Aptive Pest Control - Pittsburgh
No issue with insects in our home. Tech is always professional and asks if we have any issues.

Respuesta de Aptive Pest Control - Pittsburgh

Respuesta de Aptive Pest Control - Pittsburgh
The young man yesterday was friendly , helpful and thorough, unlike the previous man who came to spray for ants several weeks ago. That young man was not customer friendly, told me if I spray ants myself I should just STOP your service. only sprayed 1 time due to all over my kitchen counters till Adaptive got here. Think you need to train the Ant sprayer some customer service!

Respuesta de Aptive Pest Control - Pittsburgh
I did not give you a 5 star because Aptive doesn't tell you when they are coming. They just show up. The tech text messages you that they will be there in 20-40 minutes. We were not even home. We were headed out of town. They only did the outside. We wanted them to do the inside also. I think a little more notice on when they are coming would be very nice. I can not blame the tech. It is the office staff that needs to be more customer friendly. Normally they notify you what day they are going to be there. And give you a four hour window (8-12 or 12-4). That in my opinion is way to much of a window. If I did that to my clients I wouldn't have a business. I would give the tech's a 5 star. But your customer service stinks!
I can not wait to get out of this contract! I hope it is soon. By the way. You can't get out of your contract unless you pay a penalty. Real customer friendly!

Respuesta de Aptive Pest Control - Pittsburgh
No one showed up for the appointed time and we received no notification that they were not coming.

Respuesta de Aptive Pest Control - Pittsburgh
The tech provided the best service I have ever received from Aptive. She was so thorough realizing 'bug' season is just around the corner. I had inside done as well.

Respuesta de Aptive Pest Control - Pittsburgh
I own a business so my schedule is very full. I need interior spraying done when Aptiva comes. When I schedule my service I expect it to actually take place. They guys scheduled was so full that at 8pm in the evening he was still trying to get to me. I had to cancel. Rescheduled like I said is difficult with me schedule. Disappointed that my appt had been scheduled for a few months and you over booked my service tech so he never got to me on my scheduled day.

Respuesta de Aptive Pest Control - Pittsburgh
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