I am feeding the birds during nesting season, and the Aptive rep carefully followed my requests about temporary off-limits areas and other priorities. Thanks, Aptive!
La empresa ha respondido
Localización
Cambiar localización51 Everett Dr Bldg B, Ste B60, 08550-5374 Princeton Junction, NJ, US
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Consulta las opiniones de los clientes
Excellent service. The technician communicated his arrival time and was there within 2 minutes. He took pictures of the areas he treated and sent them to us. The cost is very competitive and well wort... Ver más
La empresa ha respondido
Kyle checked in with me and promptly. Started treating the exterior of my home for seasonal pests. He completed his work and left us alone because my wife was doing a project for work. Kyle had a ve... Ver más
La empresa ha respondido
Tech was here more to treat infestation of small ants. The next day I find more ants than the day he was here. So it seems the treatment that they are charging me for is not working and this is not th... Ver más
La empresa ha respondido
Información sobre la empresa
Welcome to Aptive Pest Control
Escrito por la empresa
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Información de contacto
51 Everett Dr Bldg B, Ste B60, 08550-5374, Princeton Junction, NJ, Estados Unidos
- 16099007439
We overthink pests so you don't have to.
4,5
Excelente
39 opiniones
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Already wrote to you about last visit…
Already wrote to you about last visit at the outset of a storm. You responded, but the respose is tough to believe.
14 de agosto de 2025
Respuesta de Aptive Pest Control - Princeton
Hi Rosemary,
Thank you for sharing your feedback. I’m sorry to hear that our previous response didn’t fully address your concerns. At Aptive, we take every customer experience seriously and want to ensure our service and communication meet your expectations.
I’d like the opportunity to review your account and the details of your last visit to provide clarity and address any issues. Please reach out to us directly at socialmedia@goaptive.com so we can discuss this further and work toward a resolution. Your satisfaction is important to us, and we appreciate the chance to make this right.
-Jasmine
Glad we stayed
We were extremely pleased with our last service. We were actually considering canceling after our previous service as the tech was literally here for less than 10 minutes but Edwardo changed our mind as he did a very thorough treatment of our entire property, cleaning and spraying our porch, supplying a mosquito trap, replenishing our mice trap with bait and fully addressing our concerns. He was excellent!
21 de agosto de 2025
Respuesta de Aptive Pest Control - Princeton
Hi Robin,
Thank you for sharing your experience! We’re glad to hear that our service professional was able to provide a thorough, attentive service that addressed all your concerns and helped restore your confidence in Aptive. It’s wonderful to know he took the time to treat your property carefully, replenish traps, provide a mosquito trap, and ensure your home was protected. At Aptive, we take pride in having service professionals who go above and beyond to deliver both effective pest control and a positive experience. We truly appreciate you being part of the Aptive neighborhood and look forward to keeping your home safe and comfortable.
-Jasmine
Respuesta de Aptive Pest Control - Princeton
Hi Lisa,
Thank you for your feedback! We’re thrilled to hear that your service professional provided excellent service. At Aptive, we take pride in having service professionals who deliver thorough, effective pest control while providing a friendly and professional experience. We truly appreciate you being part of the Aptive neighborhood and look forward to keeping your home safe and comfortable.
-Jasmine
Call back
I had asked that I be called since i had specific instructions. They did call, it went to voice mail, and they did not leave a message. I have no idea if they did what I asked.
6 de agosto de 2025
Respuesta de Aptive Pest Control - Princeton
Hi Monroe,
Thank you for sharing your experience. We sincerely apologize that your instructions were not clearly communicated and that you didn’t receive a message after our call. At Aptive, we take pride in providing attentive and thorough service, and it’s important to us that you feel confident your requests are followed.
We’d like to ensure your instructions are properly addressed and that you have peace of mind moving forward. Please reach out to us directly at socialmedia@goaptive.com so we can review your service and confirm everything was completed as requested.
Thank you for being part of the Aptive neighborhood and for giving us the opportunity to make this right.
-Jasmine
Always very professional
Always very professional! Definitely address any issues or concerns I might have. Thank you
18 de julio de 2025
Respuesta de Aptive Pest Control - Princeton
Hi Neeta,
Thank you so much for the kind words! We're glad to hear that our team has been consistently professional and responsive to your concerns—that’s exactly the level of service we strive to deliver at Aptive. Your trust means a lot to us, and we’re grateful to have you as part of the Aptive family.
If there’s ever anything more we can do, we’re just a call or message away. Thank you again for your continued support!
-Jasmine
Treatment not working
Tech was here more to treat infestation of small ants. The next day I find more ants than the day he was here. So it seems the treatment that they are charging me for is not working and this is not the first time. Sent a message for someone to call me back and never received a call.
2 de julio de 2025
Respuesta de Aptive Pest Control - Princeton
Hi Maria,
Thank you for sharing your experience. We’re sorry to hear that the ant issue has continued despite recent treatment—that’s definitely not the outcome we want for our Aptive customers. We also apologize for the lack of follow-up communication, which falls short of our service standards. Please reach out to us at socialmedia@goaptive.com with your service address so we can review your account and work quickly to make this right. We appreciate your patience and the chance to improve your experience.
-Jasmine
Very responsive
I always appreciate when the Aptive representative texts me before arrival to ask if there is anything specific that needs to be addressed on the visit. That helps me plan my day and also ensures we're able to communicate if I happen to be on a work call when they arrive.
24 de junio de 2025
Respuesta de Aptive Pest Control - Princeton
Hi Christina,
Thank you for sharing such thoughtful feedback! We’re glad to hear that our team’s advance texts help you plan your day and keep communication clear—that kind of proactive approach is something we take great pride in at Aptive. Making sure your needs are heard and accommodated is a top priority, and it’s wonderful to know this makes your experience smoother. We truly appreciate you being part of the Aptive family and look forward to continuing to provide attentive and reliable service.
-Jasmine
Excellent Service
I appreciate that I'm given a time frame as when the tech will arrive and they will also call to let you know when their on their way. They listen to any issues you might be having and will address each one. They will advise you, as the customer as to what they will do to address the matter and if they should return. Every tech which as come out has been polite and respectful of the property. I have asked each tech that has come to the house to make sure the gate is closed, and they have.
20 de junio de 2025
Respuesta de Aptive Pest Control - Princeton
Hi Jeanette,
Thank you for taking the time to share such detailed feedback! We’re delighted to hear that our team’s communication, respect for your property, and attentiveness to your concerns have made a positive impact. At Aptive, we believe keeping customers informed and involved is key to effective pest control and a great experience. We’ll be sure to pass along your kind words to the service professionals who visit your home. Thanks again for being a valued part of the Aptive family!
-Jasmine
absolute garbage
2 de junio de 2025
Opinión espontánea
Respuesta de Aptive Pest Control - Princeton
Hi Marco,
Thank you for sharing your feedback — we’re really sorry to hear you feel this way. At Aptive, we strive to provide a service that leaves our customers feeling comfortable, cared for, and it's clear we fell short of those expectations in your case. We’d appreciate the opportunity to learn more about your experience and address your concerns directly. Please feel free to reach out to us at socialmedia@goaptive.com at your earliest convenience, and we’ll do everything we can to make things right. Your satisfaction truly matters to us.
-Jasmine
The service tech
The service tech. Sent me pictures and explained what they did. Everything looked great. The only things was we weren’t home to get the inside done.
13 de mayo de 2025
Respuesta de Aptive Pest Control - Princeton
Hi Melissa,
Thanks so much for sharing your experience with us! We're thrilled to hear your Aptive service professional took the time to keep you informed with photos and clear communication --- that's exactly the level of care we aim to provide. We completely understand missing the inside portion can be a bit of a letdown, and we'd love to help get that scheduled at a time that works for you. We truly appreciate you being part of the Aptive family and look forward to completing the full service soon.
-Jasmine
Always keep me informed of what was…
Always keep me informed of what was done with pictures. Everyone is very pleasant. They always text before they come over. I work so I don’t see them but they still extend the courtesy. Thank you
5 de mayo de 2025
Respuesta de Aptive Pest Control - Princeton
Hi Julie,
Thank you so much for your kind words! We’re thrilled to hear that you’ve had such a positive experience with Aptive. We know how important it is to stay informed, especially when you’re busy, so we’re glad our communication, including pictures and pre-visit texts, has made a difference for you. Our team is always happy to extend that courtesy, even when you’re not around, and it’s wonderful to know it’s been appreciated. Thank you for being part of the Aptive family—we look forward to continuing to provide you with the great service you deserve!
-Jasmine
call before arrival
call before arrival, pictures of work done if i am not available. for 8 years the service has kept my home and surrounding a rea bug free.
1 de abril de 2025
Respuesta de Aptive Pest Control - Princeton
Hi Patricia,
Thank you so much for being a loyal part of the Aptive family for the past 8 years! We're so glad to hear that our service has consistently kept your home and surrounding area comfortable. It's great to know the call-ahead and photo updates bring you peace of mind—we’re always here to make pest control as easy and reliable as possible. We truly appreciate your trust and continued support!
-Jasmine
Usual efficient service
Usual efficient service, thanks to the technician for keeping the critters away from our home.
18 de abril de 2025
Respuesta de Aptive Pest Control - Princeton
Hi John,
Thanks so much for the kind words! We're glad to hear our service professional is helping keep your home comfortable -- that's exactly what we're here for. We appreciate you being a part of the Aptive family and look forward to continuing to provide you with efficient, reliable service!
-Jasmine
Several years with Aptive
Aptive has been great. My neighborhood is plagued with ants and I've seen a big difference in my yard since they've been servicing it. A new guy came last time and I called to complain and they sent someone over right away to rectify things. Very happy.
28 de marzo de 2025
Respuesta de Aptive Pest Control - Princeton
Hi Alicia,
Thanks so much for the great feedback! We're glad to hear Aptive's been making a difference with the ant issues in your yard. We also appreciate you reaching out when something didn't feel right -- it means a lot that we had the chance to make it right quickly. We're grateful to have you in the Aptive neighborhood and are always here to help keep things running smoothly!
-Jasmine
Professional
Alex carefully inspected the areas of concern, quickly identified the issue, and applied the appropriate treatment. His professionalism and attention to detail were truly impressive.
7 de abril de 2025
Respuesta de Aptive Pest Control - Princeton
Hi Amber,
Thank you for the wonderful feedback! We're so glad to hear that Alex was able to quickly identify the issue and apply the right treatment with professionalism and care. At Aptive, we take pride in our team's attention to detail, and it's great to know that Alex provided you with the high-quality service we strive for. We truly appreciate you being part of the Aptive neighborhood!
-Jasmine
Prompt and thorough service
I recognized a problem and Aptiv was quick to schedule a treatment to correct the problem. The technician Marc Grant was knowledgeable and explained the treatment to me.
4 de abril de 2025
Respuesta de Aptive Pest Control - Princeton
Hi MaryAnne,
Thank you for sharing your experience! We're so glad to hear that Aptive was able to quickly address the issue and that Marc was able to provide you with the information you needed. We pride ourselves on our quick response and knowledgeable service professionals, and it's great to know Marc delivered on that. We appreciate your trust in us!
-Jasmine
Very professional
Very professional, efficient and reasonably priced company. Love the way the service representatives immediately sends a text or email giving you a detailed description, with pictures, of the services that were performed. I would recommend this company to all.
1 de abril de 2025
Respuesta de Aptive Pest Control - Princeton
Hi Darlene,
Thank you so much for your fantastic review! We are thrilled to hear that you had a positive experience with Aptive. We believe in providing transparent, efficient service, and it is wonderful to know that the detailed descriptions and pictures of the service we perform are appreciated.
Your recommendation means a lot to us, and we are grateful for your trust in Aptive. If there is anything else we can do for you, please do not hesitate to reach out!
-Jasmine
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