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Aptive Pest Control - San Jose Opiniones 

148
TrustScore: 4.5 sobre 5

4,3

48531 Warm Springs Blvd, Ste 410, 94539 Fremont, CA, US


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Active pest control had to come out and spray for ants as they started coming inside my home. I use terror ant baits when they come inside and that takes about 2 days to get rid of them. This happen... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Aptive has been servicing our home fine. However, I'm noticing quite a few honey and other bees around our home and do not what them exterminated. For this reason, please cancel our service subscri... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had lots of carpenter ants coming in my ADU last week. We believe it's because of extremely hot temperature. I went online to make a reservice appointment. It's so simple to get a time slot that fi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Daniel provided the Aptive service with courtesy, clarity, and covered all the areas where pests have been an issue. The only issue is he had only 2 mosquito traps instead of three in his van. He was... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Empresa de fumigación y control de plagas

Sobre Aptive Pest Control - San Jose

Escrito por la empresa

Welcome to Aptive Pest Control

Escrito por la empresa

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Información de contacto

  • 48531 Warm Springs Blvd, Ste 410, 94539, Fremont, CA, Estados Unidos

  • 14154130540
Promotion box for Aptive Pest Control - San Jose

We overthink pests so you don't have to.

Smarter pest control starts here.

4,3

Excelente

TrustScore: 4.5 sobre 5

148 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

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(148)

28.213 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

Our main concern was elimination of…spiders

Our main concern was elimination of spiders. A week later, many weds were back...indicating to me that either the webs ere knocked down but not sprayed, or the spay was ineffective for spiders. Disappointing

2 de agosto de 2025
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Respuesta de Aptive Pest Control - San Jose

Hi Bob & Deb,

Thank you for sharing your feedback. I’m sorry to hear that your spider issue has not been resolved and understand how frustrating it must be to see webs returning so quickly. At Aptive, we strive to provide effective treatments that address the root of the problem, and it’s clear we fell short in this instance.

I’d like the opportunity to review your account and the treatments performed so we can ensure your home receives the proper care. Please reach out to us at socialmedia@goaptive.com with your service address so we can address this promptly and work toward a solution that meets your expectations.

-Jasmine

Valorada con 5 estrellas sobre 5

We are very happy with the service and follow up.

We've been very happy with the scheduling, the technicians, and the follow up. We recommend them after having several problems with other companies.

8 de agosto de 2025
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Respuesta de Aptive Pest Control - San Jose

Hi Brent,

Thank you for sharing your experience! We’re thrilled to hear that our scheduling, service professionals, and follow-up have met your expectations. At Aptive, we take pride in providing reliable, thorough service and it’s wonderful to know our efforts have earned your trust, especially after past challenges with other companies.

We truly appreciate you choosing Aptive to protect your home, and we’re always here if you need any assistance or have questions about your pest control services.

-Jasmine

Valorada con 5 estrellas sobre 5

Excellent Service.

Show up on time and do quality work. Friendly people
that document their work in pictures.

6 de agosto de 2025
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Respuesta de Aptive Pest Control - San Jose

Hi Cher,

Thank you for sharing your experience with Aptive! We’re thrilled to hear our team has been punctual, friendly, and thorough while documenting their work. Providing reliable service with attention to detail is exactly what we strive for. We truly appreciate you being part of the Aptive neighborhood!

-Jasmine

Valorada con 5 estrellas sobre 5

Always on time and thorough

Always on time and very thorough with their work.

19 de julio de 2025
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Respuesta de Aptive Pest Control - San Jose

Hi there,

Thank you for sharing your experience! We’re so glad to hear that our team has been punctual and thorough—that’s exactly the kind of service we aim to provide at Aptive Environmental.

Your trust means a lot to us, and we’re grateful to have you as part of the Aptive family. We look forward to continuing to deliver dependable, high-quality care for your home.

Thanks again for your kind words!

-Jasmine

Valorada con 5 estrellas sobre 5

Quick and effective

Quick and effective. Thanks for the service.

19 de julio de 2025
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Respuesta de Aptive Pest Control - San Jose

Hi Scott,

Thank you for your kind words! We’re thrilled to hear that your service was quick and effective—that’s exactly the kind of experience we aim to deliver at Aptive Environmental.

We appreciate you choosing Aptive and look forward to continuing to protect your home with care and efficiency.

Thanks again for trusting us!

-Jasmine

Valorada con 5 estrellas sobre 5
Logotipo de Aptive Pest Control - San Jose

Respuesta de Aptive Pest Control - San Jose

Hi Frank,

Thank you so much for the kind words! We’re thrilled to hear that your service professional took the time to listen, provide helpful insight, and deliver a great experience with professionalism and care. That’s exactly the kind of service we strive for at Aptive Environmental.

We truly appreciate you being a part of the Aptive family and look forward to continuing to protect your home!

-Jasmine

Valorada con 5 estrellas sobre 5

They get the job done.

They have great staff who are always on time and highly professional. I can trust them to take care of all my specified needs whether I am at home, or not - no babysitting required. They keep me updated with pictures and texts. Our house is bug free. Highly recommend!

22 de julio de 2025
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Respuesta de Aptive Pest Control - San Jose

Hi Barbara,

Thank you so much for your incredible review! We're thrilled to hear that our team’s professionalism, punctuality, and clear communication have helped build that level of trust—whether you're home or away. At Aptive, that’s exactly the experience we strive to deliver every visit.

Knowing your home is comfortable and that you feel confident in our care means the world to us. We truly appreciate your recommendation and are grateful to have you as part of the Aptive family!

-Jasmine

Valorada con 1 estrellas sobre 5

I have had the service for three months…

I have had the service for three months now, each time they come over to spray they knock down most of the spider webs and apply their solution but within a few days the spider webs come back especially in our patio chairs and tables where I have always had the problems.
My bad: I should have done my research, the company does not have good reviews and are often referred as scammers which is true. I called the company and requested to stop the service but I had to pay the $199 dollar cancelation fee, this is really criminal when you pay for a service and they can't provide it. Please do your homework and research Aptive Pest Control before making your decision.

12 de julio de 2025
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Respuesta de Aptive Pest Control - San Jose

Hi Mike,

Thank you for sharing your experience with us. We're truly sorry to hear that the results you've seen over the past few months haven’t met your expectations, especially in the areas where you’ve continued to see recurring spider activity. At Aptive Environmental, our goal is always to provide consistent, reliable service that brings real results—and it’s clear we’ve fallen short in your case.

We understand how frustrating it must be to continue seeing webs reappear so quickly, and even more so when you feel stuck in a service agreement that isn’t delivering the peace of mind you signed up for. That’s never the experience we want any of our customers to have.

We’d really appreciate the opportunity to take another look at your account and see how we can make this right. If you're open to it, please reach out to us at socialmedia@goaptive.com so we can review your service history and discuss possible solutions, including a closer look at the cancellation fee and whether there’s something more we can do to resolve your concerns.

We truly value every member of the Aptive neighborhood, and your feedback is important in helping us improve. Thank you again for bringing this to our attention.

-Jasmine

Valorada con 5 estrellas sobre 5

Great Experience

Arrived when stated. Took care of pest issues in needed areas. Included pictures of treated area with finishing work text.

11 de julio de 2025
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Respuesta de Aptive Pest Control - San Jose

Hi Mary,

Thanks for sharing your experience! We’re so glad to hear our service professional arrived as promised and addressed the pest issues with care and attention. At Aptive, we believe in clear communication and thorough service, so we're happy the photos and follow-up text added value to your visit.

We truly appreciate having you as part of the Aptive family!

-Jasmine

Valorada con 3 estrellas sobre 5
Logotipo de Aptive Pest Control - San Jose

Respuesta de Aptive Pest Control - San Jose

Hi Jill,

Thank you for sharing your feedback. We’re truly sorry to hear that your pest issue hasn’t been resolved yet—that’s definitely not the experience we want for any of our customers.

At Aptive Environmental, we’re committed to providing effective, lasting solutions. We’d appreciate the opportunity to review your account and work with you to find a treatment plan that fully addresses your concerns.

Please reach out to us at socialmedia@goaptive.com so we can assist you directly and get this resolved. We value you as part of the Aptive neighborhood and want to make this right.

-Jasmine

Valorada con 5 estrellas sobre 5

Professional and knowledgeable.

Professional and knowledgeable.

9 de julio de 2025
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Respuesta de Aptive Pest Control - San Jose

Hi Kimiko,

Thank you for your kind words! We’re proud of our team for being both professional and knowledgeable—that’s exactly the experience we aim to provide at Aptive. We appreciate you being part of the Aptive family and look forward to continuing to protect your home with the same level of care.

-Jasmine

Valorada con 5 estrellas sobre 5

Brandon did a great job on our most…

Brandon did a great job on our most recent service!

His work seems quite thorough, and he was very communicative and attentive to our needs.

13 de julio de 2025
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Respuesta de Aptive Pest Control - San Jose

Hi Georgia,

Thank you so much for sharing your experience! We’re thrilled to hear that Brandon delivered the attentive, communicative, and thorough service we strive for at Aptive. It means a lot to know he took great care of your home and addressed your specific needs—he truly represents the level of care we want every customer to feel. We're grateful to have you as part of the Aptive family!

-Jasmine

Valorada con 5 estrellas sobre 5

The technician was personable and…

The technician was personable and completely thorough.

2 de julio de 2025
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Respuesta de Aptive Pest Control - San Jose

Hi there,

We’re grateful for your kind words about our service professional’s personable approach and thorough work! At Aptive, we take pride in providing service that’s not only effective but also respectful and attentive to your needs. Thanks for trusting us to protect your home!

-Jasmine

Valorada con 5 estrellas sobre 5

Best pest control company in the Bay…

Best pest control company in the Bay Area.

24 de junio de 2025
Logotipo de Aptive Pest Control - San Jose

Respuesta de Aptive Pest Control - San Jose

Hi Kathy,

Thank you so much for the wonderful compliment! We’re honored to be considered the best pest control company in the Bay Area. At Aptive, we’re passionate about providing effective, reliable service with care and professionalism. It means a lot to have your trust and support, and we look forward to continuing to protect your home and community.

-Jasmine

Valorada con 3 estrellas sobre 5

we still have spider webs

we still have spider webs

14 de junio de 2025
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Respuesta de Aptive Pest Control - San Jose

Hi Charles,

Thank you for sharing your feedback. We're sorry to hear that you're still noticing spider webs after your recent service — we know how frustrating that can be. At Aptive, we’re committed to providing thorough, effective treatments, and it’s clear we may have missed the mark this time.

We’d love the opportunity to make this right and ensure your home feels fully protected. Please reach out to us at socialmedia@goaptive.com so we can schedule a complimentary follow-up service to address any remaining concerns. Your satisfaction is incredibly important to us, and we’re here to help however we can.

Thanks for being part of the Aptive family — we’re committed to earning your trust at every visit.

-Jasmine

Valorada con 3 estrellas sobre 5

The technicians have been great

The technicians have been great. We were supposed to get a $20 credit for last month because of their scheduling on wrong date. Give it to us now and call us to let us knpw you did it!!!

11 de junio de 2025
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Respuesta de Aptive Pest Control - San Jose

Hi there,

Thank you so much for recognizing our technicians’ efforts—we’re glad they’ve been great! We also appreciate your patience regarding the scheduling mix-up.

I’ve reviewed your account and I can confirm the $20 was applied to your account last month.

Thank you for being part of the Aptive family—we’re committed to providing the best experience possible and appreciate the opportunity to make this right!

-Jasmine

Valorada con 5 estrellas sobre 5

Great people, great results, can't get better than that!

I have found Aptive people to be prompt, effective, and very, very nice. It can't get much better than that

31 de mayo de 2025
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Respuesta de Aptive Pest Control - San Jose

Hi Jenny,

Thank you for your kind words! We’re thrilled to hear that our Aptive team has been prompt, effective, and pleasant during your visits—that’s exactly the experience we aim to provide every time. We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with care and professionalism.

-Jasmine

Valorada con 3 estrellas sobre 5

I absolutely hate to be text messaged 3…

I absolutely hate to be text messaged 3 time the day of the service and I dont like getting email reminders the day before. I've complained about it before and if it continues then I'll switch companys.

6 de junio de 2025
Logotipo de Aptive Pest Control - San Jose

Respuesta de Aptive Pest Control - San Jose

Hi Rick,

Thank you for taking the time to share your experience with us. We really appreciate your candor, and we completely understand your frustration with receiving multiple messages and email reminders. Our aim at Aptive is to make service convenient and stress-free for our customers, and we’re sorry this fell short for you.

We’re currently looking into our notification settings to make sure we’re striking the right balance — keeping you adequately updated without adding unwanted distractions. Your feedback directly helps us improve, and we’ll do our best to make sure your preferences are honored moving forward.

Thank you for choosing Aptive — we truly value your business and appreciate your continued loyalty.

-Jasmine

Valorada con 3 estrellas sobre 5

3 stars

High price to pay for 10 minutes of service quarterly. The technicians are stretched too thin and do not have time to do a good job.

12 de marzo de 2025
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Respuesta de Aptive Pest Control - San Jose

Hi Raina and Dave,

Thank you for taking the time to share your experience. We really appreciate your honesty and your continued loyalty to Aptive — and we’re sorry you’re feeling discouraged by your service.

We completely understand your concerns about the value you’re receiving and the time our team spends at your home. Our aim is always to provide a thorough, effective service that leaves you feeling comfortable and well cared for — not rushed or incomplete — and we’re disappointed that this hasn’t been your experience.

Your feedback helps us identify where we can improve, and we’re currently evaluating our schedules and training to make sure our service professionals have the time they need to do their best work. We want you to feel that you’re getting the full value for your investment, and we’re here to make things right.

If you’d be willing, we’d appreciate the opportunity to connect directly and learn more. Please reach out at socialmedia@goaptive.com, and we’ll do everything we can to address your concerns. Thank you again for choosing Aptive — we truly value your business.

-Jasmine

Valorada con 5 estrellas sobre 5

Awesome exterminator

Great rep! Friendly, knowledgeable and determined to find the source of my ant problem.

29 de mayo de 2025
Logotipo de Aptive Pest Control - San Jose

Respuesta de Aptive Pest Control - San Jose

Hi Pamela,

Thank you for sharing your experience! We’re so glad to hear that our team member was friendly, knowledgeable, and truly committed to identifying the source of the issue. At Aptive, we believe in going the extra mile to deliver real results, and we appreciate you being part of the Aptive neighborhood!

-Jasmine

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