We are so happy that we switched years ago to Aptive pest control. The technicians are so professional and knowledgeable and can answer any question you ask them. They have gone out of their way to en... Ver más
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Consulta las opiniones de los clientes
Although the service is okay, Aptive representatives who came through my neighborhood gouged all of us in pricing for a one year contract. We were told if we cancelled before the first year was up, we... Ver más
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I am very happy with Aptive. I had settled and lived with mice having free rein for a few years under your competitor. (They only gave me sticky paper for inside control.) You provided bait boxes and... Ver más
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The technicians have been professional, polite & pleasant, contacting me via text when on the way. He asked about any concerns & where I specifically wanted him to spray this visit. At completion,... Ver más
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Información sobre la empresa
Welcome to Aptive Pest Control
Escrito por la empresa
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Información de contacto
2551 Eltham Ave, Ste F, 23513, Norfolk, VA, Estados Unidos
- 17579938127
We overthink pests so you don't have to.
4,1
Muy bueno
81 opiniones
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Although the service is okay
Although the service is okay, Aptive representatives who came through my neighborhood gouged all of us in pricing for a one year contract. We were told if we cancelled before the first year was up, we would owe the company $200. I plan to cancel and treat my own home.
6 de mayo de 2026
Respuesta de Aptive Pest Control - Virginia Beach
Hi Sharon,
Thank you for taking the time to share this. I’m sorry to hear your experience has left you feeling this way, especially around pricing and the contract terms. That’s not the impression we want anyone to have after working with Aptive.
We aim to be clear and upfront about all service details so there are no surprises, and it sounds like we missed the mark in how that was communicated.
Please reach out to socialmedia@goaptive.com so we can review your account with you directly and walk through your options. At Aptive, we’ve got this handled, and we want to make sure you feel informed and confident moving forward.
-Jasmine, Aptive Care Team
We are so happy that we switched years…
We are so happy that we switched years ago to Aptive pest control. The technicians are so professional and knowledgeable and can answer any question you ask them. They have gone out of their way to ensure that our problems are taken care of and we don’t have recurring issues. Highly recommend this pest control company!
24 de abril de 2026
Respuesta de Aptive Pest Control - Virginia Beach
Hi Tammy,
We really appreciate you sharing this, thank you! It means a lot to hear that your decision to switch to Aptive has been a positive one over the years.
We’re especially glad to hear our service professionals have been professional, knowledgeable, and proactive in making sure your concerns are fully addressed and not becoming ongoing issues. That kind of consistency is exactly what we strive for, making sure your home protection is handled thoroughly and with real care each visit.
Thanks for the strong recommendation and for being part of the Aptive family, we’ve got it handled whenever you need us again!
-Jasmine, Aptive Care Team
I really appreciate the great…
I really appreciate the great communication and follow up! We’ve been with Aptive for years, and they’ve always been great!
28 de abril de 2026
Respuesta de Aptive Pest Control - Virginia Beach
We really appreciate you taking the time to share this, Brandon! It’s great to hear that the communication and follow-up have consistently met your expectations; that’s something our team puts a lot of care into.
It also means a lot to know you’ve been with Aptive for years and have continued to have a positive experience. Thank you for your continued trust, and we’re grateful for the opportunity to help handle your pest control needs!
-Alexis, Aptive Care Team
Service seems to be effective overall
Service seems to be effective overall. But contacts and scheduling are automated, making it difficult to communicate specifics. I recently received message notice about upcoming service for a wrong date, per my website account with them. Technicians change nearly every visit. Some techs provide messages to coordinate their visit and report afterward, others do not.
26 de abril de 2026
Respuesta de Aptive Pest Control - Virginia Beach
Hi Wayne,
Thank you for taking the time to share this feedback, we really appreciate it. I’m glad to hear the service has been effective overall, but I also understand your concerns around scheduling accuracy, communication, and consistency between service professionals. That kind of experience can definitely feel frustrating.
At Aptive, we aim to make everything feel seamless and reliable, so feedback like this helps us improve how those details are handled and ensure more consistency from visit to visit. We appreciate you sticking with us, and we’ve got this handled as we continue working to improve your experience.
-Jasmine
Very good insect control!
Quick and frictionless service. Very clear communication and friendly staff. Most importantly, no insects in my house! I lowered my score due to the price, but other than that, great company.
26 de abril de 2026
Respuesta de Aptive Pest Control - Virginia Beach
Hi Terrance,
Thank you for taking the time to share this, we really appreciate it! It’s great to hear you experienced quick service, clear communication, friendly staff, and most importantly, no insects in your home, that’s exactly what we aim for at Aptive.
We also hear your feedback on pricing and appreciate you sharing that perspective. We’re always working to make sure everything is handled smoothly and delivers strong value.
Thank you for choosing Aptive, we’ve got this handled for you.
-Jasmine
Respuesta de Aptive Pest Control - Virginia Beach
Thanks for sharing this, Sherrie! We're so glad our treatments are helping with the pest issues you've been experiencing. Your satisfaction is always our top priority, and you can count on our team here at Aptive to ensure your needs are handled with the care you deserve. It's always a pleasure to treat your home, and we appreciate having you as a part of the Aptive neighborhood!
-Alexis
The Aptive tech is always on time
The Aptive tech is always on time, they listen to our needs and make sure to close the gate when they leave!
19 de abril de 2026
Respuesta de Aptive Pest Control - Virginia Beach
Hi Cheryl,
Thank you so much for sharing your wonderful experience with Aptive! We are thrilled to hear that our service professional consistently meets your expectations by being punctual and attentive to your needs. Ensuring that every detail is handled with care, like closing the gate, is part of our commitment to providing exceptional service. Your satisfaction is our top priority, and it's rewarding to know that we've got this handled for you. We truly appreciate your support and look forward to continuing to serve you with the same level of dedication.
-Jasmine
Respuesta de Aptive Pest Control - Virginia Beach
Thanks for sharing this, Michael! It's great to hear your treatment went smoothly and that you had a great experience with our service. Providing the best treatments possible is our priority, and your feedback is greatly appreciated. If you ever need assistance in the future, please don't hesitate to reach out. It's always a pleasure to handle your pest concerns, and we're grateful to have you as a part of Aptive!
-Alexis
The technician did what I asked and was…
The technician did what I asked and was polite and professional
15 de abril de 2026
Respuesta de Aptive Pest Control - Virginia Beach
We are so grateful you took a moment to share this with us, Douglas Graham! Your satisfaction is always our top priority, and it's wonderful to know service has been going so well. It's a pleasure to handle your pest concerns, and we really appreciate having you as a part of the Aptive neighborhood!
-Alexis
Horrible experience
I previously utilized Aptive's services during my residency in Texas, which influenced my decision to re-engage their services upon relocating to Virginia. However, my experience in Virginia has been unsatisfactory. I perceive that the technicians dispatched for service visits provide minimal application of treatment both indoors and outdoors. I have been contending with an ant infestation for the past two months. Despite four separate technician visits, the issue remains unresolved. I was assured that a specialized treatment would be applied during the most recent visit; however, the technician who arrived was unaware of this directive. His actions were limited to applying additional solution in the kitchen area, without implementing any specialized treatment or investigating the source of the problem. Consequently, I initiated a cancellation of my service last week, but I have yet to receive a formal cancellation notice. This experience has been one of the most disappointing I have encountered. I have communicated these concerns to customer service representatives, supervisors, and the retention department. I cannot endorse this company to prospective clients.
30 de marzo de 2026
Respuesta de Aptive Pest Control - Virginia Beach
Hi James,
Thank you for taking the time to share such detailed feedback. I’m truly sorry to hear that your experience in Virginia has been disappointing, especially after your positive experience with Aptive in Texas. I can understand how frustrating it must be to deal with a persistent ant issue despite multiple visits, and to feel like expectations weren’t met.
What you described, including the missed communication about a specialized treatment and the ongoing issue, is not the level of consistency or follow-through we aim for. We also understand your concern about the cancellation request not being clearly confirmed.
We’d appreciate the opportunity to review your account, confirm the cancellation status, and look into what happened so this can be properly handled. Please reach out to us directly at socialmedia@goaptive.com so we can address this with the urgency it deserves.
-Jasmine
Months after my first treatment
Months after my first treatment, I have seen a significant reduction in Roaches around my house especially the kitchen. Bravo Aptiva
28 de marzo de 2026
Respuesta de Aptive Pest Control - Virginia Beach
Hi Leonard,
Thank you for sharing your feedback! We’re thrilled to hear you’ve seen a significant reduction in roaches and that your kitchen is more comfortable. At Aptive, our goal is to make every pest concern fully handled, so you can enjoy a protected home with confidence. We appreciate you choosing us and look forward to keeping your home handled and protected in the months ahead.
-Jasmine
The tech listened to me
I told the technician my pest problems and he sprayed for those and some other things he noted.
27 de marzo de 2026
Respuesta de Aptive Pest Control - Virginia Beach
We're so glad our service professional was attentive to your pest concerns and took proactive steps to handle them, Jill! Your satisfaction is our top priority, and it's wonderful to know that we were able to meet your expectations. Our team at Aptive looks forward to continue providing exceptional service for years to come!
-Alexis
The company comes when they say they…
The company comes when they say they will, work sufficiently, and their services are effective.
3 de abril de 2026
Respuesta de Aptive Pest Control - Virginia Beach
It's great to hear that you've been satisfied with our services and that our team has been punctual and effective in addressing your pest control needs, Kathleen! Your feedback is incredibly valuable to us, and we're delighted to know that we've met your expectations. If you ever need further assistance, please don't hesitate to reach out. We appreciate your trust in Aptive to handle your pest control needs!
-Alexis
Forehead Kiss for Aptive 🩵
We have had the Aptive service for a few months now and they have truly been a blessing.
Their customer service team are amazing and technicians are informative, professional and friendly.
A wonderful service for a reasonable price.
Aptive...my family truly appreciate all that you do!🩵
15 de marzo de 2026
Respuesta de Aptive Pest Control - Virginia Beach
Thank you so much for your kind words, Trinna! We’re truly grateful to hear that both our customer service team and service professionals have made such a positive impact. It means a lot to know you’ve found the service helpful, professional, and a good value. We appreciate your support and are glad to have you as a part of the Aptive neighborhood!
-Alexis
Service property on time.
27 de marzo de 2026
Respuesta de Aptive Pest Control - Virginia Beach
Hi Moses,
Thank you for sharing your feedback! We’re glad to hear that our team arrived on time and provided service as expected. At Aptive, we take pride in making sure every visit is fully handled, so you can have peace of mind knowing your home is protected.
We truly appreciate you choosing Aptive and being part of our neighborhood, we’re always here to keep things handled for you!
-Jasmine
Aptive staff are friendly and they…
Aptive staff are friendly and they quickly respond to my needs.
24 de marzo de 2026
Respuesta de Aptive Pest Control - Virginia Beach
Hi Susan,
Thank you for sharing this, it really means a lot to us at Aptive! We’re glad to hear our team has been friendly and quick to respond when you need us, that’s exactly the kind of experience we strive to provide.
We appreciate you choosing Aptive and trusting us with your home. Whenever something comes up, you can count on us to keep it handled and make things as easy as possible for you.
-Jasmine
Respuesta de Aptive Pest Control - Virginia Beach
Hi there,
We’re thrilled to hear you found our team professional with great follow-through. At Aptive, we take pride in making sure every pest concern is fully handled so you can enjoy a worry-free home. Thank you for trusting us, we’re always here to ensure any future needs are handled with the same care and attention.
-Jasmine
Outside of scheduled Appointment Slot
Service Technician was good and did a good job, but showed up at my house 3 hours before my scheduled time slot. Since he had to do interior items, I had to flex my work schedule to get home to support him.
I carefully track and execute my scheduled appointments so expect my service providers to do the same.
14 de marzo de 2026
Respuesta de Aptive Pest Control - Virginia Beach
Hi Larry,
Thank you for taking the time to share your experience. I’m glad to hear that your service professional did a good job, but I completely understand how frustrating it must have been to have the appointment arrive well before your scheduled time. Your time is valuable, and it’s important that our visits align with the windows we provide.
At Aptive, we strive to respect our customers’ schedules while providing thorough and effective service. Your feedback will be shared with our operations team to help prevent scheduling issues like this in the future.
Please don’t hesitate to reach out to us at socialmedia@goaptive.com if you’d like us to review your account or discuss this further. We truly appreciate you bringing this to our attention and giving us the opportunity to improve.
-Jasmine
Great service
3 de octubre de 2025
Respuesta de Aptive Pest Control - Virginia Beach
Hi Michael,
Thank you for your kind words! We’re glad to hear you’re happy with the service you’ve received. At Aptive, we take pride in providing reliable, thorough, and professional pest control for every home, and your feedback means a lot to our team. We truly appreciate you choosing Aptive to help protect your home!
-Jasmine
technicians are good
technicians are good. need to emphasize the focus on the voles now that the weather and season has changed.
28 de febrero de 2026
Respuesta de Aptive Pest Control - Virginia Beach
Hi Geoffrey,
Thank you for taking the time to share your feedback. We’re glad to hear that our service professionals have provided a positive experience.
We completely understand your concern about voles as the season changes. At Aptive, we adjust our treatments based on seasonal pest activity to ensure your home and property remain protected. If you’re seeing any vole activity or have specific areas of concern, please reach out to us directly at socialmedia@goaptive.com so we can make sure the treatment plan is focused where it’s needed most.
We truly appreciate you being part of the Aptive family and giving us the opportunity to keep your home and property safe and comfortable.
-Jasmine
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