I know they rotate but one in particular is a great girl, Shaunessey from Aptive Environmental, and the co workers always gives us a head ups first. My husband really appreciates this from her, so he... Ver más
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Localización
Cambiar localización10 S Cardinal Drive, Suite 100, 28403 Wilmington, NC, US
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Consulta las opiniones de los clientes
Chase was very pleasant and did an excellent job taking care of our needs. The scheduling department has been horrible! We had been rescheduled six times before we finally had a technician show up at... Ver más
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The service and the folks who provide it is fine. The sales pitch was less than specific. My fault for not examining the contract. I do not need monthly service, was presented as a quarterly option. N... Ver más
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Staff checks in to see if there are any specific problems to address or if I have questions. Also, tell me what they will be doing as far as treatment is concerned. Staff is courteous and professional... Ver más
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Información sobre la empresa
Welcome to Aptive Pest Control
Escrito por la empresa
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Información de contacto
10 S Cardinal Drive, Suite 100, 28403, Wilmington, NC, Estados Unidos
- 19103485384
We overthink pests so you don't have to.
4,2
Muy bueno
288 opiniones
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Respuesta de Aptive Pest Control - Wilmington (Sales)
Hi Elizabeth,
I’m sorry to hear you feel that way about your service, that’s not the experience we want you to have with Aptive. Effective treatment is at the core of what we do, so your feedback is definitely concerning.
We’d really like the chance to better understand what happened during your service and take a closer look at your account to make sure everything was handled correctly. If you’re open to it, please reach out to socialmedia@goaptive.com with your service address so we can review the details and work toward making this right.
At Aptive, our goal is always to have things handled properly and thoroughly for every home we service.
-Jasmine, Aptive Care Team
they do a good job
they do a good job. will we see when the ants come in the summer months if they can get rid of them.
25 de abril de 2026
Respuesta de Aptive Pest Control - Wilmington (Sales)
Hi Jason,
We really appreciate you sharing this! It’s great to hear you’ve had a good experience so far.
We understand your question about ants, especially as we move into the warmer summer months when activity can increase. At Aptive, we work proactively to help reduce pest pressure before it becomes a bigger issue, and if ants do show up, we’re ready to step in and adjust treatment as needed to keep your home protected.
We appreciate you choosing Aptive and giving us the opportunity to take care of your home. We’ve got it handled, and we’ll be here to help keep things under control as the seasons change!
-Jasmine, Aptive Care Team
Respuesta de Aptive Pest Control - Wilmington (Sales)
Hi Al,
We really appreciate you taking the time to share this, thank you for choosing Aptive. It’s great to hear you consistently receive great service, that reliability is exactly what we strive for every visit.
At Aptive, we work hard to make sure everything is handled with care, consistency, and professionalism so you can feel confident in your home’s protection. We’re glad to have you as part of the Aptive family and look forward to continuing to keep things handled for you.
-Jasmine, Aptive Care Team
Technicians are always professional and…
Technicians are always professional and knowledgeable. They take care and concern for your property
29 de abril de 2026
Respuesta de Aptive Pest Control - Wilmington (Sales)
Hi Robert,
We really appreciate you taking the time to share this, thank you for choosing Aptive. It’s great to hear our service professionals consistently show professionalism and knowledge, and that their care for your property stands out, that means a lot to our team.
At Aptive, we aim to make sure every visit feels like your home is handled with genuine care and attention to detail from start to finish. We’re glad to have you as part of the Aptive family and look forward to continuing to keep things handled for you.
-Jasmine, Aptive Care Team
Respuesta de Aptive Pest Control - Wilmington (Sales)
Hi Allan,
We really appreciate you taking the time to share this, thank you. It’s great to hear David did a great job during your service visit, that kind of feedback means a lot to our team at Aptive.
At Aptive, we want you to feel confident that everything is handled with care, consistency, and attention to detail every time we visit. Thanks for choosing Aptive and trusting us with your home, we truly appreciate you.
-Jasmine, Aptive Care Team
Not happy with results to date.
25 de marzo de 2026
Respuesta de Aptive Pest Control - Wilmington (Sales)
Hi George,
I appreciate you taking the time to share your feedback, even though I hear that the results so far haven’t met your expectations. At Aptive, I take concerns like this seriously because the whole point of our service is to make your home feel consistently protected and cared for.
I want to make sure this is fully handled for you, not just acknowledged. If you’re open to it, please reach out to socialmedia@goaptive.com so I can review your service history, take a closer look at what’s been done, and help identify what adjustments may be needed to improve results moving forward. At Aptive, the mindset is “we’ve got this handled,” and I’d really like the opportunity to get this properly handled for you.
-Jasmine
I like that the agent checks in with me…
I like that the agent checks in with me personally to find out our needs before beginning the service visit. Then, he follows up with me after the treatment to notify me of any concerns.
14 de abril de 2026
Respuesta de Aptive Pest Control - Wilmington (Sales)
We’re so glad you’ve had a positive experience and that the team takes the time to check in with you beforehand and follow up after the service, Christine! That kind of communication and attention to your needs is exactly what we aim for, and it’s great to know it’s been helpful for you. Thanks for trusting Aptive to handle your pest control needs!
-Alexis
I was not even here so my service was…
I was not even here so my service was not done. I need another time for the service to be completed. I will not pay for something that was not done.
16 de abril de 2026
Respuesta de Aptive Pest Control - Wilmington (Sales)
Hi Ann,
Thank you for letting us know, and we completely understand your concern. If you weren’t home and the service couldn’t be completed as expected, that’s something we want to make right.
At Aptive, we aim to make sure every visit is clearly communicated and fully handled, and it sounds like we need to get your service rescheduled so it can be completed properly. Please reach out to us directly at socialmedia@goaptive.com so we can set up a new appointment at a time that works for you and ensure your service is taken care of the right way.
-Jasmine
Everything goes smoothly with Aptive…
Everything goes smoothly with Aptive Pest Control
11 de abril de 2026
Respuesta de Aptive Pest Control - Wilmington (Sales)
Hi Pamela,
Thank you for the great feedback. We’re glad to hear everything has been running smoothly with your service, that’s exactly what we aim for at Aptive. We truly appreciate you trusting us with your home, and we’re happy to know things are consistently being handled without any issues. If you ever need anything in the future, we’re always here and ready to help keep it handled for you.
-Jasmine
Respuesta de Aptive Pest Control - Wilmington (Sales)
It’s great to hear you received great service and found our team helpful during your treatment, William! We’re glad everything went smoothly and met your expectations. Thank you for being a valued part of Aptive and for choosing us to handle your pest concerns!
-Alexis
Very poor communication regarding…
Very poor communication regarding appointment time. Did not know if treatment was planned for a.m. or p.m. & I had previous commitment for Saturday. Unable to contact to r/s. He texted that he treated outside but backyard was.locked so he didn't have access. Need to r/s appointment for interior & exterior treatment.
12 de abril de 2026
Respuesta de Aptive Pest Control - Wilmington (Sales)
Hi Debby,
Thank you for taking the time to share this feedback. We’re sorry to hear about the confusion around your appointment window and the difficulty you had getting in touch to reschedule. That’s not the experience we want for you with Aptive.
Clear communication and reliable coordination are a big part of making sure your service feels simple and truly handled from start to finish. It sounds like we missed the mark here, especially with timing clarity and ensuring full access for your treatment, and we understand how frustrating that must have been given your prior commitment.
We’d appreciate the opportunity to take a closer look at your appointment and get your interior and exterior service properly rescheduled in a way that works for you. Please reach out to us at socialmedia@goaptive.com so we can get everything back on track and make sure this is handled the right way moving forward.
-Jasmine
Respuesta de Aptive Pest Control - Wilmington (Sales)
Hi Wilson,
Thank you for sharing this, we really appreciate it. At Aptive, we’re glad to hear your service professional provided a great personal interaction, that connection makes a big difference in the overall experience. We always aim for service that feels approachable, respectful, and easy to talk through, so you feel confident everything is clearly handled. Thank you for choosing Aptive and trusting us to keep things handled for your home.
-Jasmine
Great experience
Easy to work with. The workers have all been polite, well groomed, as well as efficient and knowledgeable. Aldo very prompt.
2 de abril de 2026
Respuesta de Aptive Pest Control - Wilmington (Sales)
Hi Barbara,
We really appreciate you taking the time to share this feedback, and it’s great to hear your experience with Aptive has been easy and positive from start to finish. Our service professionals take pride in being polite, well-prepared, and efficient while also bringing the knowledge needed to get the job done right, so your recognition means a lot. We also love hearing the promptness stood out, that reliability is something we work hard on every day. At Aptive, we’ve got this handled, and we’re always here whenever you need us.
-Jasmine
Respuesta de Aptive Pest Control - Wilmington (Sales)
Hi Glen,
Thank you for taking the time to share this! We’re glad to hear you had a good experience with Aptive, and it means a lot to know our team is meeting expectations. We work hard to make sure your pest concerns are fully handled, and we appreciate you being part of the Aptive neighborhood. If you ever need anything or have questions between visits, we’re always here to help.
-Jasmine
Respuesta de Aptive Pest Control - Wilmington (Sales)
We truly appreciate your feedback, Nancy! Hearing that the service was handled with friendliness, knowledge, and careful effort means a great deal to us. Thank you for choosing Aptive and for being part of our community. Our team looks forward to handling your pest concerns for years to come!
-Alexis
My service tech was prompt
My service tech was prompt, efficient, and very professional. He even complimented my garden on the way out!
8 de abril de 2026
Respuesta de Aptive Pest Control - Wilmington (Sales)
We love to hear this, Claire! We're thrilled to hear that our team was prompt, efficient, and professional. It's always wonderful to know that our service professionals are making a positive impression, and we're glad he appreciated your garden as well. Your feedback and perfect rating mean a lot to us, and we look forward to continuing to provide you with excellent service. If you ever need anything, please don't hesitate to reach out. Thanks for being the best part of Aptive!
-Alexis
The tech that came to the house was…
The tech that came to the house was extremely helpful and courteous
3 de abril de 2026
Respuesta de Aptive Pest Control - Wilmington (Sales)
Thanks for sharing this with us, Jean & Pat! We're so glad our service professional was helpful and courteous during their time at your home. Providing Exceptional service is our priority, and it's great to know we met your expectations. It's always a pleasure to handle your pest concerns, and we're grateful to have you as a part of Aptive!
-Alexis
My Tech is always polite and efficient
2 de abril de 2026
Respuesta de Aptive Pest Control - Wilmington (Sales)
Hi Janice,
Thank you for taking the time to share your feedback! We’re glad to hear your service professional is always polite and efficient. At Aptive, we work hard to make sure every visit is thorough and properly handled, so our customers can feel confident their home is in good hands.
We appreciate you choosing Aptive and for being part of the neighborhood we’re proud to serve.
-Jasmine
Respuesta de Aptive Pest Control - Wilmington (Sales)
Hi Paul,
We’re thrilled to hear your service was both timely and effective! At Aptive, we make sure every detail of your pest concerns is fully handled, so you can relax knowing your home is protected and cared for.
-Jasmine
Always prompt and great communication
Always prompt and great communication, always love the follow up text with pictures showing what was done during the visit. Next level
21 de marzo de 2026
Respuesta de Aptive Pest Control - Wilmington (Sales)
Hi Bennie,
Thank you for sharing your experience! We’re thrilled to hear that our team’s prompt service, clear communication, and follow-up texts with photos are making a difference. At Aptive, we take pride in making sure every visit is fully handled, so you can see exactly what’s being done and have peace of mind knowing your home is protected.
We truly appreciate you choosing Aptive and being part of our neighborhood, we’re always here to keep things handled for you!
-Jasmine
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