We went on the Canadian Rocky Mountain and Alaska cruise , in may this year . Our APT rep Dale was incredible nothing was too much trouble. We were treated to the best of everything as far as hotels... Ver más
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We went on the Canadian Rocky Mountain and Alaska cruise , in may this year . Our APT rep Dale was incredible nothing was too much trouble. We were treated to the best of everything as far as hotels... Ver más
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Grace was very understanding. She went out of her way to make sure that I have the holiday of my dreams as it’s my 70th birthday when we go to Cambodia in Vietnam she went through everything with pati... Ver más
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Spoke with Grace this morning about a river cruise and she was lovely. She was knowledgable and very efficient. She was so reassuring that my enquiry became a confirmed booking!! Looking forward to h... Ver más
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Attended the Holiday and Travel show at Olympia and met Hayden on the Travelmarvel stand. He was instrumental in making our booking last year for our trip from Rome to Venice. It was a pleasure to mee... Ver más
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APT is a leading travel company offering a choice of 4 and 5 star escorted holidays and river cruises to a range of exotic and remote destinations around the world. With over 89 years of experience, we have a clear understanding of what makes the perfect holiday, and enjoy going the extra mile to ensure our customers have a life-enriching experience.
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48 Warwick Street, W1B 5AW, London, Reino Unido
Ha contestado el 66% de las opiniones negativas
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Booking the cruise was relatively easy, it was only our card provider being vigilant that meant I needed to call APT to confirm payment but whilst I was on the phone they were able to sort out our flights in a helpful and efficient way. Great friendly staff.

Respuesta de APT Luxury Travel
The organisation worked well from airport to airport. The staff were excellent always willing to help. The accommodation was very good, comfortable beds good washroom, plenty of storage. The meals were good with big portions at times.
We had a wonderful APT river cruise down the Douro recently. Staff couldn’t be kinder, and the service was excellent The food was of good quality and variety. The rooms and showers kept beautifully clean and tidy.
Loved the daily tours and the cruising time on board. We highly recommend this company
When we finally got to speak to someone it was great. A problem occurred with the first booking and we left messages to be called back, but initially it didn’t happen. I left a third message and someone called back, after that it was great. Spoke to Anton and he was very helpful.

Respuesta de APT Luxury Travel
Cabin bathroom a bit small.
Too much time on coaches then not enough time in the excursion area.
More choice needed on dinner menu.
Staff should clear plates when everyone on the table has finished.
Staff were very pleasant. The excursion staff were lovely and knowledgeable
My wife and I thoroughly enjoyed our holiday. The boat, crew and catering were first class. We were extremely well looked after.
The organisation of the excursions was excellent, as was the tour manager: very helpful
I have one complaint. When we were taken to the airport in Bucharest we were dropped off by the minibus driver near the car park and not at the departure gate. A long walk in 33 degree heat was unnecessary and annoying.
Brilliant organisation in terms of outstanding customer-friendly service, accommodations, food, the ships, the itineraries, very relaxing and highly informative trip.
The friendly staff and the high quality of the ship
We enjoyed our holiday on Caledonian Sky. The ship was clean, comfortable and well maintained. The crew were great and very helpful.
You are obviously new to dealing with the Greeks and it showed! We never new exactly what would happen until the last moment and there were a lot of changes due to the locals changing their minds - Greek culture! We got the impression that, because there were only 90 of us, we didn't matter and the larger boats got preference. The tours were expensive for what they were.
The Cruise director did his best, but he seemed to rush from pillar to post and we were told things at the last moment if at all. He gave us a lot of information we didn't need and omitted things that were important to know.
The food was OK but lacking in choice. Breakfast in the dining room was poor, but much better on deck.
Having said all that, we enjoyed our time on board, met some nice people and had a good holiday.
Paid for a balcony but got just a full width opening window. Only three hours of daytime cruising in seven days. Often opened the curtains in the morning to find another boat just a metre or so away; so no view at all, and if the window was opened the room was sometimes flooded with fumes. However, all the staff were very good and the food was varied and tasty.
Hayden was very informative and patient with our needs, and clearly and simply advised us of what options were available. Recommended.

Respuesta de APT Luxury Travel
Hayden was very friendly, polite and very knowledgable, speedy service and straight to the point and catered for all our extra needs on our up and coming holiday. Excellent!

Respuesta de APT Luxury Travel
On Greek & Turkish Island Adventure, the staff on board the ship were excellent, the cabins were spacious and the food was very good.
There appeared to be a lack of co-ordination on the timing and whether certain optional trips were going ahead. Also question as to whether Zodiacs are suitable for older passengers in choppy seas!
Catering and cabin staff excellent. Cruise director and assistants leave the worst I have experienced. The fact that for 3 days the visits ashore were by rubber boats in windy choppy weather. In cruise details these were not mentioned. Arrived at departure airport 3 1/2 hours before flight.
The Captain superb
Anton made it all very easy for us to decide to book this holiday. He explained it all in detail, answered all our questions and was very patient and helpful.
His personality shone through and made our decision to book this holiday a most enjoyable experience.
Thank you, Anton

Respuesta de APT Luxury Travel
Superb exploration cruise on Seabourn Pursuit. Excellent management by APT staff throughout the holiday.

Respuesta de APT Luxury Travel
A well organised tour using excellent hotels and visiting key locations. Very professional tour director who was very intuitive to the needs of the group.

Respuesta de APT Luxury Travel
all onboard services were great.
all tours were great, especially Bratislava.
on board commentaries on the gorge and the evening cruise in Budapest were uninspiring.
the 4hour wait at Munich airport for the coach to the ship at Passau was particularly gauling.
you asked for comment, but overall, great holiday,
thank you.
Everything that had been arranged by APT went very smoothly from the flights to getting to the ship and all the excursions. The crew and staff were very helpful and nothing was too much trouble. The cabins were clean with ample hanging space for clothes. They were serviced at least twice a day. Mealtimes were delightful with ample choice of menus, excellent wine and beverages, and service. We shall certainly consider APT for another river cruise in the future.
Couldn't be faulted. All worked perfectly. Staff were wonderful at all times - efficient, kind, caring, attentive. Catering was superb. We had a wonderful week.
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