APT Luxury Travel Opiniones 2841

TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We went on the Canadian Rocky Mountain and Alaska cruise , in may this year . Our APT rep Dale was incredible nothing was too much trouble. We were treated to the best of everything as far as hotels... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Grace was very understanding. She went out of her way to make sure that I have the holiday of my dreams as it’s my 70th birthday when we go to Cambodia in Vietnam she went through everything with pati... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Spoke with Grace this morning about a river cruise and she was lovely. She was knowledgable and very efficient. She was so reassuring that my enquiry became a confirmed booking!! Looking forward to h... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Attended the Holiday and Travel show at Olympia and met Hayden on the Travelmarvel stand. He was instrumental in making our booking last year for our trip from Rome to Venice. It was a pleasure to mee... Ver más

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Información sobre la empresa

  1. Compañía de cruceros
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Operador de excursiones

Escrito por la empresa

APT is a leading travel company offering a choice of 4 and 5 star escorted holidays and river cruises to a range of exotic and remote destinations around the world. With over 89 years of experience, we have a clear understanding of what makes the perfect holiday, and enjoy going the extra mile to ensure our customers have a life-enriching experience.

The APT Difference

Escrito por la empresa

Fully inclusive holidays
Our prices cover all the essentials as detailed in your itinerary, including sightseeing, accommodation and meals; plus overseas transfers, airport taxes, luggage porterage, tipping and return flights from the UK - so you can relax knowing exactly where you stand with your holiday budget.
98% Satisfaction rating
We’re proud of our 98% satisfaction rating we receive from our customers, and are committed to maintain it.
Award-winning holidays
The Telegraph Travel Awards have recognised APT as a leading provider for River Cruises and Escorted Tours since 2015. In 2019, we were awarded Best Escorted Tour Operator as well as placing runner-up for Best River Cruise. We were also over the moon to win 'Best River Cruise Company' and 'Best Premium Touring Company' at the 2020 Travel Weekly Globe Awards, as voted by travel agents.
Expertise & experience
Our travel professionals use their knowledge and expertise to perfect our itineraries and deliver a comprehensive collection of inspiring holidays.
Unforgettable experiences
The best thing about memories is making them. Our holidays have been designed to do just that. You’ll enjoy our special Signature or Insider experiences - unique or exclusive activities that have been carefully designed to provide you with an insight into the history, culture, lifestyle or cuisine of each destination.
Book with Confidence
You will always enjoy complete peace of mind when you book with us, as APT are a member of the Association of British Travel Agents (ABTA), and our air-inclusive packages are fully bonded with the Civil Aviation Authority’s Air Travel Organisers' Licence (ATOL) scheme.

Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

3 mil opiniones

5 estrellas
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1 estrella

Ha contestado el 66% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Everyone involved in travel marvel team…

Everyone involved in travel marvel team are excellent. They’re all professional with their job.
We had a great time in all the tour. The tour guides are very knowledgeable with their designated topics.
The foods are excellent and the guests are well informed with the itinerary and the tour.
Everyone are helpful.
Hedleigh is excellent very friendly and professional.

22 de abril de 2025
Valorada con 4 estrellas sobre 5

The travelling to the boat and the…

The travelling to the boat and the journey home was long and tiring
Once on board everybody tried really hard and we’re friendly
Unfortunately there was no dress code on board and shorts jeans trainers and sandals at dinner and even at the Concert were not my idea of a cruise
However the guided tours were very good and the Guides excellent
Our French balcony window with interrupted views was disappointing as we travelled mostly at night and when docked we usually alongside other boats so no views at all
With the exception Bratislava Passau and Budapest which were lovely.
The Meals were ok Breakfast not so good but Lunch and Dinner good, you had to be Quick to get a seat and it was somewhere different every time
Overall we enjoyed it especially the concert. We probably will stick to the sea cruises in future as value for money is marginally better
Thank You

2 de mayo de 2025
Valorada con 5 estrellas sobre 5

Excellent Cruise

The trip was excellent, efficiently managed throughout, and the staff from the cruise director to the cleaners were all helpful, very pleasant and seemed happy to be working there. The food was excellent and the excursions / city visits were all enjoyable.

22 de abril de 2025
Valorada con 5 estrellas sobre 5

Lovely ship

Lovely ship. Spotlessly clean in all areas.
Staff were the most friendly helpful and professional crew we’ve ever encountered.
The food was good, well cooked and good variety. Wines were excellent and plentiful.
Excursions were all good and well organised with good guides.
There was nothing we could fault.

2 de mayo de 2025
Valorada con 5 estrellas sobre 5

South Africa tour and Mauritius…


South Africa tour and Mauritius extension

Everything was fantastic. It really was!

From the start my wife and I were met before he even got through customs, this really helped us as the flight from London to Dubai for seven hours and then a nine hour flight from Dubai to Cape Town. The guy collected all our baggage for us then took us to our guide for Cape Town and beyond. A great start indeed!

It was the first time that we've been to Cape Town and we found it a marvellous experience, especially as our hotel was right on the waterfront. Great location good rooms, fine food and great service. The trips taken from there were to the Cape of Good Hope and Robben Island as well as the Kirstenbosch Botanical Gardens We found all these locations really fascinating. As the trip was called a taste of Africa we really did have a taste! From the chef's table at Mount Nelson Hotel and the Blind tasting at The Nederberg estate to the cooking experience in the Bo-Kapp, all bases were covered!

The last meal in Johannesburg in the Seven Villa was wonderful a really high-end meal to finish the tour. Contrast that with the simple evening meal in a fisherman's cottage in Arniston - brilliantly basic!

Accommodation throughout was superb, Especially in the game reserve where we had a luxurious suite - wonderful! Great in Arniston too!

Great vehicles for transport driven by a really steady, confident, safe driver.

Guides - brilliant! Annie was keen, enthusiastic and very knowledgeable fitting is so well with the group at the right level. Melissa (Kariega) was a fountain of wildlife knowledge, superb driver and a credit to the company.

So much was packed into a relatively short time outside the capital, beautiful Kysna and of course the fabulous safari as well as the Mauritius add on. A wonderful varied itinerary, which was much appreciated.

In general, the holiday was a delight and one to remember for years to come. Pity it was so far away from the UK! Still we would not have missed it for the world!!

24 de marzo de 2025
Opinión espontánea
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Respuesta de APT Luxury Travel

Thank you for such a glowing and detailed review. We're thrilled you and your wife had a seamless experience from the moment you landed, and that the itinerary, accommodation, guides, and culinary highlights all made a lasting impression. It's fantastic to hear the tour delivered a true taste of Africa, and that every moment—from Cape Town to the game reserve and Mauritius—was memorable. We hope to welcome you on another Small Group Journey soon.

Kind regards,
Gemma
Customer Experience Team

Valorada con 5 estrellas sobre 5

I am unable to contact you via your…

I am unable to contact you via your telephone numbers from Slovakia. Can you help me please?

2 de mayo de 2025
Opinión espontánea
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Respuesta de APT Luxury Travel

Thank you for your review. I can see that our team have now spoken with you directly for your enquiry.

Kind regards,
Gemma
Customer Experience Team

Valorada con 5 estrellas sobre 5

Everything

Everything, nice clean cabin, good food,great crew. Excellant Tour Manager in Karen. Could not fault the whole trip.

30 de abril de 2025
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Respuesta de APT Luxury Travel

Thank you for sharing your experience on the Lady Eleganza in Croatia. We are so pleased all elements exceeded your expectations and I am sure your Tour Manager Karen will be delighted with your feedback on her service.

Please do let us know when you are ready to plan your next experience with us and we will be happy to help provide another memorable holiday.

Kind regards,
Gemma
Customer Experience Team

Valorada con 5 estrellas sobre 5

Very good experience booking this trip

Very good experience booking this trip, everything explained with no issues. A pleasant experience.

22 de abril de 2025
Opinión espontánea
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Respuesta de APT Luxury Travel

Thank you for your feedback. We're glad to hear the booking process was smooth and everything was clearly explained. Great to know it set the tone for a pleasant experience overall.

Kind regards,
Gemma
Customer Experience Team

Valorada con 5 estrellas sobre 5

An outstanding holiday without

A wonderful experience with interesting places to visit. Accommodation and food excellent, the staff were always so polite and cheerful and so helpful. Everwhere was kept so clean and fresh too.The only minor issue we had was in regard to the guides. Some were excellent, but a couple were poor which did dampen the trip on the day. We wouldn't hesitate to recommend this holiday and we look forward to our next adventure with APT, thank you.

17 de abril de 2025
Valorada con 5 estrellas sobre 5

Excellent

Excellent, truly international staff at all levels, always willing to help at any time. Nothing is too much trouble.
Very good schedule with opportunities to go ashore at every port.
My only request; not producing a printed city map with excursions is disappointing. It feels a little like virtue signalling, especially when we then get them from tourist offices

25 de abril de 2025
Valorada con 5 estrellas sobre 5

The Danube river cruise went with a bang

The Danube river cruise we recently experience was made even better assisted by the very friendly helpful staff.The included tours were excellent along with the evening entertainment. The 40+ Irish guests made it even better - almost a 7 day party - but not too loud!

25 de abril de 2025
Valorada con 5 estrellas sobre 5

Perfect!

This is the second APT cruise we have done & we were not disappointed.
The crew were always smiling & cheerful , the food excellent, as were the tours.
The only thing that could be improved is to make coffee available in the cabin, as well as tea.

15 de abril de 2025
Opinión espontánea
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Respuesta de APT Luxury Travel

Thank you for joining us again—it's fantastic to hear your second APT cruise lived up to expectations. We're delighted the crew, cuisine, and tours all made a strong impression. We will pass on your feedback regarding tea and coffee in the cabins, however, we hope you enjoyed our 24 hour tea and coffee station in the lounge! We hope to welcome you back for a third adventure soon.

Kind regards,
Gemma
Customer Experience Team

Valorada con 5 estrellas sobre 5

Vietnam & Cambodia

Five star hotels and cruise, informative and passionate local guides. Overall an excellent experience of Vietnam & Cambodia from start to finish.

17 de marzo de 2025
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Respuesta de APT Luxury Travel

We appreciate your kind comments on our Vietnam and Cambodia Discovery tour and we look forward to seeing you again in the future.
APT Customer Services Team

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