I cannot honestly waste even one star. Since 2023 when I received a package unmarked no return address. Tried email and call no response. Every December I receive an email- your order is being process... Ver más
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Consulta las opiniones de los clientes
Scam website. Ordered a triple pack of filters but only received a single filter. Delivery also took far longer than advertised. Seller does not respond to several emails or via their website contact... Ver más
AVOID, FAKE GOODS. Companies House gives the director of AQUA FILTERS LTD as Savvas Loizou at the Tewin Court, Welwyn Garden City address. The filters which arrived were completely unmarked, with no s... Ver más
ordered 2 x GE filters on the 14th August -- One month ago -- paid £99.98. Received an order confirmation -- since then absolutely nothing. Have written 2 emails requesting delivery information b... Ver más
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Scammers
Aqua Filters are scammers. They took my money £40.50, delivered nothing and then offered a partial refund of £10.00. Do not send your money to them.
Refund by Credit Card company best…
Refund by Credit Card company best option? (Provided you have the evidence of your failed dealing). Filter took 1 week to arrive from despatch. Fitting was different to picture on website and our Samsung original so I messaged Aquafilters.com - no reply after 3 days so I obtained a telephone number from my credit card bill - this was answered by a different water company who knew nothing of Aquafilters.com and did not supply fridge filters?!? At that stage I checked Trustpilot reviews and I realised that my experience was with the majority.
NO STARS !!
NO STARS !!
Placed an order on 19th June told it had dispatched and order fulfilled but have received nothing and have had no response to emails.
Unfulfilled order…
Back on May12 I ordered 3 x Samsung Genuine Fridge Filters at £17.99 each (DA29- 00003F). Within a week only one filter had turned up and since then I have been emailing (over 9 times) and had had assaurances from 3 different people that I am owed the remaining 2 filters and that they will be sent. It is now July 2 and still no filters have arrived. Don't touch this company or you will lose money as I have done. (they took £53.97 on the 12 May and as I am still owed 2 filters there is still £35.98 that I am owed if they cannot fulfill my order.) You have been warned.
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