Arcadia Publishing Opiniones 

106
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

From inception to our final approval of the artwork, the Arcadia team has been fantastic! Thanks to John Lawrence for reaching out. Meeting with Paul Smith was rewarding. Abigail Cross has consistentl... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Abigail and her team went above and beyond to make sure our ad looked stunning and hit all the marks. We had some last-minute edit requests, and their diligent planning allowed enough time to make the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Darcy made the entire process seamless! I look forward to working together again in the future.

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Everyone was super friendly and helpful. I was pleased with the options given for our featured pieces. The final artwork came out really good, but it tooks several revisions. Perhaps next year will be... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agencia de marketing

Escrito por la empresa

We pride ourselves on working with the world’s leading brands in the producing the quality marketing and sales promotional publications. We have an enviable reputation, having worked in over 20 countries worldwide in the production of unique property guides in a multitude of languages. Through the use of our specifically trained Designers and Content Managers we are able to provide luxury property specialists with support sales and marketing materials at absolutely ZERO COST. With experience in both luxury properties and prestigious global and regional brands, Arcadia is ideally positioned as a ZERO COST partner in providing you with these targeted marketing support materials, which both owner and agents love.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

106 opiniones

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4,7

Todas las opiniones

(106)

51 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Collaborative and helpful

There were multiple people involved, willing to help make the process smooth and collaborative. The transfer of files was smooth and the team made quick changes to my requests with my ad artwork.

21 de enero de 2026
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Respuesta de Arcadia Publishing

Thank you for your kind feedback. We’re pleased to hear that the process was smooth and collaborative, and that our team was able to make quick changes to your artwork when needed. We really appreciate you taking the time to share your experience.

Valorada con 5 estrellas sobre 5

Jodie was wonderful

Jodie was wonderful! She was professional, courteous, and great to work with.

15 de enero de 2026
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Respuesta de Arcadia Publishing

Thank you for your kind words. We’re delighted to hear that Jodie was wonderful to work with and provided professional and courteous support throughout. We’ll be sure to pass on your feedback to her. We really appreciate your support and look forward to working with you again.

Valorada con 5 estrellas sobre 5

Friendly people and easy to work with

Friendly people and easy to work with. Simple and easy guidelines for Artwork, etc.

14 de enero de 2026
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Respuesta de Arcadia Publishing

Thank you for your kind feedback. We’re glad to hear you found our team friendly and easy to work with, and that the artwork guidelines were clear and straightforward. We really appreciate your support and look forward to working with you again.

Valorada con 5 estrellas sobre 5

Arcadia sets the standard for quality and service..

Arcadia Publishing truly sets the standard for quality and service. I’ve worked with many printers and designers, and this was hands down the most streamlined experience I’ve had. The final product exceeded my expectations. Even when I wasn’t the easiest client, Lois and her team met everything with patience, kindness, and professionalism. I will absolutely be recommending Arcadia to everyone.

12 de diciembre de 2025
Opinión espontánea
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Respuesta de Arcadia Publishing

Thank you for such a fantastic review. We’re truly delighted to hear that your experience with Arcadia Publishing was so positive and that the final product exceeded your expectations. Delivering a streamlined, high-quality service is something we pride ourselves on, so your feedback means a great deal to us.

We’ll be sure to pass on your kind words to Lois and the team — they’ll really appreciate it. Thank you for your recommendation and trust in Arcadia. We look forward to working with you again in the future.

Valorada con 4 estrellas sobre 5

Non-profit school

Everyone was super friendly and helpful. I was pleased with the options given for our featured pieces. The final artwork came out really good, but it tooks several revisions. Perhaps next year will be more seamless. The price point is also quite prohibitive for us, so the ROI will be important to note for next year's decisions.

23 de diciembre de 2025
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Respuesta de Arcadia Publishing

Thank you for taking the time to share such thoughtful feedback. We’re pleased to hear that you found the team friendly and helpful, and that you were happy with the final artwork and the options provided for your featured pieces.

We also appreciate your honesty regarding the number of revisions and pricing. Your comments are valuable to us and help us continue to refine our processes to make future projects even more seamless. We hope the results deliver a strong return and would welcome the opportunity to work with you again next year.

Valorada con 5 estrellas sobre 5

We received great customer service

We received great customer service. From our initial contact with Matthew to the interaction with the design team through Abigail.

16 de diciembre de 2025
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Respuesta de Arcadia Publishing

Thank you for your kind feedback. We’re delighted to hear you received great customer service from start to finish, from your initial contact with Matthew through to working with Abigail and the design team. We’ll be sure to pass on your comments to them. We really appreciate your support and look forward to working with you again.

Valorada con 5 estrellas sobre 5

Awesome experience.

Awesome experience.
Abigail was helpful and professional.

15 de diciembre de 2025
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Respuesta de Arcadia Publishing

Thank you for your great review! We’re delighted to hear you had an awesome experience and that Abigail was helpful and professional throughout. We’ll be sure to pass on your kind words to her.

Valorada con 5 estrellas sobre 5

Super professional

Super professional. I have them the information required and they turned it into exactly what my vision was. Great job

8 de diciembre de 2025
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Respuesta de Arcadia Publishing

Thank you for your kind feedback! We’re really pleased to hear that we were able to bring your vision to life and deliver exactly what you were looking for. It was a pleasure working with you, and we truly appreciate you taking the time to share your experience.

Valorada con 5 estrellas sobre 5

Professional communications

From start to finish their team was highly communicative and maintained an effective customer experience from the initial sales call all the way to proofing and acceptance of the advert by our team.

2 de diciembre de 2025
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Respuesta de Arcadia Publishing

Thank you for your kind review! We’re delighted to hear that our communication and support were consistent throughout your experience—from the initial call right through to the final proofing of your advert. We truly appreciate your feedback and are glad the process felt smooth and professional for your team.

Valorada con 5 estrellas sobre 5

A Detailed Assessment of Arcadia Publishing Ltd Experience

I am writing to share our positive experience working with Arcadia Publishing Ltd. on our recent project.

The collaboration was smooth and thoughtful from start to finish. We had the pleasure of working alongside their team to create an artwork design that perfectly showcased our requirements.

Arcadia Publishing’s professionalism was impressive. They communicated clearly, met every deadline, and were highly receptive to feedback. They consistently offered solutions that strengthened the final product without compromising artistic integrity. Throughout the project, they maintained a positive, proactive attitude that made the experience genuinely enjoyable.

The final artwork was polished, striking, and expertly executed, capturing exactly what we had hoped for.

14 de noviembre de 2025
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Respuesta de Arcadia Publishing

Thank you so much for taking the time to share such a detailed and thoughtful review.

It was a genuine pleasure to collaborate with you on this project. We’re delighted to hear that the process felt smooth and supportive throughout — our team is committed to delivering creative solutions while maintaining clear communication and respecting every deadline.

We’re especially pleased that the final artwork captured your vision so accurately. Feedback like this means a great deal to us and motivates our team to keep raising the bar.

We look forward to the opportunity to work with you again in the future!

Valorada con 5 estrellas sobre 5

GREAT SERVICE

10 de noviembre de 2025
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Respuesta de Arcadia Publishing

Thank you for the great feedback! We're thrilled you had a positive experience — providing excellent service is always our goal. 😊

Valorada con 5 estrellas sobre 5

Customer service feedback

With the advent of AI, customer service and human interaction appears to be waning for a lot of companies but not for Arcadia Publishing, from the very first contact to the completion of the advertisement the staff continued guidance and patience was of top notch quality.

4 de septiembre de 2025
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Respuesta de Arcadia Publishing

Thank you so much for your kind words. We’re delighted to hear that you found our team’s guidance and support to be helpful throughout the process. At Arcadia Publishing, we pride ourselves on keeping that personal touch at the heart of everything we do, even as the world becomes more automated. It’s wonderful to know this made a difference for you, and we truly appreciate your feedback.

Valorada con 1 estrellas sobre 5

If I could give zero stars I would

If I could give zero stars I would. I am not the type to write a poor review, in fact, this is my first one. But after what our business experienced with this company, I think it's worth sharing how incredibly frustrated we are and to BEWARE with any type of "Advertising Campaign" they try to sell you. DONT DO IT.

We are a small business operating in Southern California. We were approached by the Arcadia Publishing sales team who sold us on a $10K brochure campaign for Berkshire Hathaway. It was expensive, and we had just expanded our business but it seemed like a great opportunity to showcase our company and the solutions we offer homeowners. They required the entire payment upfront which was interesting, but we did it. As the process continued, we noticed there were delays in getting the product delivered to the venue within the timeline they outlined. They kept telling us it was due to freight and shipping issues. A year later with no product, we find out the venue they sold the campaign for closed down and they frantically had to find another venue to take over. The issue is that this other venue was not in the location we were trying to advertise in and they never told us anything. As time went on, we became frustrated with the lack of transparency. I decided to call the new venue myself so we could get accurate information. The VP of the venue told me that his experience with Arcadia Publishing was horrendous. Not only did they harass them into taking over the project in which they didn't want in the first place, but when they received the product, they had printed it for a completely different city in a different county and had to redo it. All this to say that I was told that the campaign we spent $10K on, was sitting there collecting dust because the product was horrible and they didn't want their name on it. I reached out to Arcadia publishing for help because we wanted a refund, or some kind of effort to make it right. After pushing and pushing I was directed to someone who did their best to assist. When he brough it to Arcadia Publishing's COO, the COO shut it down and said they can't do anything and that was how we were responded to. When I told them that we were going to be left with litigation because this feels like a bait and switch, they forwarded me over to their attorney. When I asked the attorney for assistance, they ignored me. I have followed up several times and they are refusing to respond. So now we have contacted an attorney and are going to proceed with legal action since they have determined we have a strong case. It's just so unfortunate that we have to go through all of this with a $70M company who took advantage of a small business owner. Disgusting.

31 de mayo de 2025
Opinión espontánea
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Respuesta de Arcadia Publishing

Thank you for sharing your experience, and we’re truly sorry to hear how frustrated and disappointed you feel. This is certainly not the experience we want any of our clients to have.

We take feedback like this very seriously and would like the opportunity to review the details of your campaign to see how we can address your concerns. Please contact us directly at customer-services@arcadiapublishingltd.com so we can investigate this further and work toward a resolution.

Your experience matters to us, and we’d like the chance to put things right.

Valorada con 4 estrellas sobre 5

The magazines turned out very nicely

The magazines turned out very nicely, quality is great.

Jodie was very helpful throughout this process.

26 de junio de 2025
Opinión espontánea
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Respuesta de Arcadia Publishing

Thank you for the lovely feedback! We're so pleased to hear you’re happy with the quality of the magazines. Jodie will be thrilled to know her support made a difference—she’s always happy to help!

Valorada con 5 estrellas sobre 5

Patience

Patience, trustworthy and details to customer service and satisfaction.

18 de junio de 2025
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Respuesta de Arcadia Publishing

Thank you for your kind words! We're glad you felt supported throughout the process. Providing patient, trustworthy service and focusing on the details is exactly what we strive for. We really appreciate your feedback!

Valorada con 5 estrellas sobre 5

Handled with Care

They handled everything with a sense of excellence and professionalism that gave me peace of mind throughout the process.

I truly appreciate the way Century 21 treated me, not just as a transaction, but as a person. That kind of service matters. InSPAration Cayman gladly recommend Century 21.

16 de junio de 2025
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Respuesta de Arcadia Publishing

Thank you so much for your thoughtful review. We're honored to have provided you with a smooth and respectful experience. It means a lot to know you felt truly cared for throughout the process. InSPAration Cayman's recommendation is deeply appreciated!

Valorada con 5 estrellas sobre 5

Professional and on point

very professional and on point, their work and fallowup are very welcoming . They provide a feeling of obligation to may you look great someone is always ready to guide you along the process . without hesitation I would recommend them to you and the world .Thanks Arcadia we at Cayman Handi Services LTD truly appreciate your work.

21 de mayo de 2025
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Respuesta de Arcadia Publishing

Thank you so much for your kind words and recommendation! We’re thrilled to hear that you felt supported throughout the process and that our team made a positive impression. It’s been a pleasure working with Cayman Handi Services LTD, and we truly appreciate your trust in Arcadia. We're always here whenever you need us again!

Valorada con 5 estrellas sobre 5

Attention APARTMENT RENTERS

My experience was not an easy start but ended up being worth it. My building did not not allow me to have this in my apartment, due to the weight and the fact that I am on the 4th floor, please contact your building manager and ask before you purchase. (if you live on the 1st floor, I don’t see an issue). Shipping was going to be half the price of the machine $1100 to bring it to my place, of course this was before I knew I was not allowed to have it. I did ask, but I guess it was not clear the weight restriction. I ended up renting a storage unit in the garage of the building and let me tell you, it was ALL WORTH IT 😉. This machine is extremely smooth, it was a little wavily but It’s because I was not able to anchor to the floor, however, its fine enough for me. I have owned many home gyms, from Tonal to a $4k Inspire Ft2 and nothing has compared to how smooth this machine feels. Bottom line, if you rent, ask first. You won’t regret this purchase ;)

5 de mayo de 2025
Opinión espontánea
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Respuesta de Arcadia Publishing

Hi there, thank you for your detailed review—it sounds like you’ve had quite the journey! However, we believe there may have been a mix-up, as we’re a publishing company and don’t sell or distribute home gym equipment. You might want to double-check the company name and try reaching out to the correct business. Best of luck, and we’re glad to hear your experience ended on a high note!

Valorada con 5 estrellas sobre 5

Working with the staff at Arcadia was…

Working with the staff at Arcadia was pleasant. They walked us through everything, the books came out amazing we are so happy with them.

19 de marzo de 2025
Opinión espontánea
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Respuesta de Arcadia Publishing

Thank you for the lovely feedback! We’re so pleased you’re happy with the final books and that our team made the process smooth and enjoyable. It was a pleasure working with you!

Valorada con 5 estrellas sobre 5

Highly Recommend

Working with Arcadia Publishing was a fantastic experience. Their team exhibited exceptional professionalism, guiding me seamlessly through every stage of the publication process.

21 de abril de 2025
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Respuesta de Arcadia Publishing

Thank you for the fantastic feedback! We’re delighted to hear you had such a positive experience and found our team professional and supportive throughout the process. It was a pleasure working with you!

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