Arcparking Opiniones 

I left my car here for just under four weeks while I was away travelling. The parking area is not really a proper car park; it is essentially a dirt track, which was not what I expected. On top of the parking cost, you also have to pay £14 each way for the drop-off and collection service. I also had to pay an additional £20 because I ended up collecting my car one day earlier than originally booked.

Unfortunately, the customer service from the staff was extremely disappointing. The workers were very rude and unprofessional. While I was waiting to be dropped off at the airport, two members of staff were actually arguing with each other, which became quite heated and frightened another customer’s child.

The experience upon my return was even worse. When I called to arrange my collection from the airport, the staff repeatedly hung up the phone on me. When someone eventually answered, they were extremely rude. I was then left waiting for over an hour to be collected.

This was particularly frustrating after already travelling for around 27 hours. After such a long journey, the last thing you want is to be left waiting at the airport with no clear communication or indication of when you will be collected.

Overall, I would not recommend this service. The condition of the parking area, the additional charges and, most importantly, the extremely poor customer service made the whole experience very disappointing.

I really recommend this car parking service, very quick and easy. Driver Adeem was really helpful.

Incurred extra charges. A complete lack of communication with very little professionalism. We were being told different things from 2 workers making us wait 45 minutes- 1 hour for our pickup from
the airport. Very shady looking location and an honest lack of care. Spend the extra money and use purple parking, it’ll save you stress.

Adeem(driver) did pick me up in no waiting time actually... Was there in the collection point by the time I got there... Cheap and easy to use... Would recommend to anyone..

DO NOT USE. AVOID
I dont even know where to start with this review.
• Our transfer to the air port was horrific, we were told to get into a transit van with another family, not enough seats for everyone so none of us were able to use seat belts. The drive was down the motorway! The other family were equally as horrified as us. It was so bizarre that I think we all just thought surely this isn't what they taking us to the airport in but it was.
•It is not a secure car park, it is in a dusty field with cars crammed in every where.
• it is 'run' out of a broken down car.
• Our car had obviously been driven whilst we were away.
• it is about 20 minutes away from the airport.
• They use old transit vans which are clearly on their last legs, I wouldn't be surprised if they broke down on the journey

AVOID

I took a picture of my mileage upon arriving at this so called car park. After my holiday I returned and realised my car had been used over 15 miles, my car seat was in an almost laid back position and all my driver settings were changed. When challenged they said the car was moved to a different compound (which I do not believe) the so called car park itself is basically a field with zero lighting and looks very dodgy. The transfer vehicles they use to take passengers is almost as old as my grandma and falling to bits and dirty inside and out. Avoid at all costs - these people are dodgy and shouldn’t be trusted.

DO NOT USE - VERY DODGY
they used my car, adding 17 miles onto it while I was away, using my petrol and littering my car.
Also, they were rude and denied it.
The car park was dusty and dirty.

I left my car here for two weeks while we were on holiday and came back to find 15 extra miles on the clock, my petrol used and Starbucks cups left inside my car from the airport. My car has clearly been used while I was away, and given the size of the boot, it has likely been used for airport shuttles. None of this was explained or agreed to when I booked.

And as if that wasn’t enough, the car park itself is basically a dusty, dirty field

When I complained, the staff were rude and completely denied using my car, despite the extra mileage and litter inside.

Excellent service. Communication was fast and easy, and overall very reliable. Driver arrived straight after calling and we can 100% trust this company.

They’re actually good , didn’t expect it to be that nice. On time delivery before that pickup and drop off was quite in time. Definitely be visiting again

Great driver, great communication, overall great company

Great and quick service

Adeem driver picked us up on time. Used these 3 times now always been happy.

Adeem driver made our experience exceptional. Very courteous and polite. It was all super quick. Thank you

Best service by this parking driver adeem was very helpfull recommanded to all

AdemDriver is an excellent and easy to go with and friendly

Adeem driver was wonderfully courteous, very polite and helpful…

Thank you for a wonderful service

Great experience with Adeem , very supportive, helpful, and punctual,

Thank you

Adeem driver helpful staff and very proffesional

Very good experince .. No wait in the airport . Driver Adeem responded to call quickly , very friendly, helped with luggage.. Fully recommes the service