Such great customer service. I bought earrings for my daughter in January but kept them for her birthday in March but when she tried them one wouldn’t close, I contacted customer service, they were... Ver más
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Consulta las opiniones de los clientes
I bought a few things as a present for my daughter's DnB DJ boyfriend. He loved them but I'd got the sizing wrong. The customer service team were beyond helpful. I had a few problems with the retur... Ver más
After initial difficulty getting in touch over an exchange I have received a phone call today apologising for the confusion - they are sending out a replacement today in time for my holiday and happy... Ver más
I ordered for the first time and then the next day they were offering an extra discount so I emailed since my order hadn’t shipped yet. Unfortunately there was a mix up and my item was no longer in st... Ver más
Información sobre la empresa
- Tienda de ropa
- Tienda de ropa para hombres
- Zapatería
- Tienda de ropa de calle
- Tienda de ropa para mujeres
Escrito por la empresa
Aries is a luxury streetwear brand with integrity and authority founded by creative director Sofia Prantera, Aries is born out of an ongoing love for street wear, trash culture and outsider art and illustration. But it also reflects Sofia’s Central Saint Martin’s training and a fascination with hand dyeing, printing and hand finished garment construction. Aries is subversive in attitude, punk in its approach but ambitious and commercial in product and potential. The business is privately owned and self funded.
Información de contacto
Reino Unido
- ariesarise.com
Amazing clothes, amazing customer service
I’ve bought clothes from Aries for years, I love their designs, the fit and the collabs. I recently had a long and boring story involving a suit for a wedding and, in short, they were just brilliant at getting me what I needed when I needed. Really personal touch from a brand that presumably has far better things to do than sorting out the needs of one of their many customers.

Respuesta de Aries Arise
I had questions regarding graphic tee's
I had questions regarding some of the graphic tee's the were selling and I reached out to customer service. They were so kind and provided any info they could regarding my questions. They even decided to send me some stickers as well. Its the little things that count, and the way they make a customer feel special. Had a great experience with all of it.

Respuesta de Aries Arise
Contacted customer service searching…
Contacted customer service searching for an item and they couldn't have been more helpful in sourcing it for me!! Super quick responses too. Thank you!!

Respuesta de Aries Arise
Donated to school raffle
Love Aries, when I was helping my kids' school find a raffle prize, I reached out and asked if they would donate anything, and very generously, they donated TWO goodie bags. So grateful!

Respuesta de Aries Arise

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Amazing support
Very helpful and kind support, help with my order. I feel that with level of support like that, I buy truly high quality and luxurious item. Im glad Ive ordered there.

Respuesta de Aries Arise
Great customer service
Great customer service, I had an issue and got a fast and satisfactory reply, v happy!

Respuesta de Aries Arise
Fast delivery and excellent customer service
Not only did the t-shirt come really quickly, but I received really friendly and prompt customer service when I had an issue with my return. Really impressed!

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Incredible service
Incredible service. Replies within hours. They solved my problem within days. I couldn't be more grateful for their help.

Respuesta de Aries Arise
Customer service team
Customer service team
They truly are so so kind and got my problem fixed in the matter of days. Kindest and best customer service team i have ever dealt with.

Respuesta de Aries Arise
Super Qualität
Super Produkte - Super Qualität !!
Der Kundenservice ist zuvorkommend und setzt direkt um. Nur zu empfehlen.
Bitte weiter so!

Respuesta de Aries Arise
Amazing customer service
In this current economic status , where everyone under pressure from all sides , I had a great customer service from Aries customer service Center , they we so effortlessly efficient and absolutely amazing made my experience with my query dealt with simply and clearly , thank you , wonderful and much appreciated .

Respuesta de Aries Arise
I love Aries
I love Aries. The store is beautifully laid out and the people that work there are very cool and happy to help. The coffee is incredible but very strong.
I love the clothes available and think Aries has done some incredible work. Their basics are unmatched and it makes sense no problemo became a separate shop for them!! I have a few of the Aries lace pieces and the quality is UNMATCHED, same with the skirts and other pieces I own.
I also think the website is well laid out and love that the clothes often have a picture with a model wearing them so you know how they fit. Nice touch is that the models look like real people. I think some of the campaigns Aries have done are sick.
I’m excited to see what comes next for Aries and I think the clothing is 100% worth investing in. Cannot recommend enough

Respuesta de Aries Arise
Defo copping again!
Ordered from Aries, and everything was perfect! Shipping was fast, the clothes are great quality, and the fit was spot on. Super easy shopping experience, and their customer service is awesome. Definitely ordering again!

Respuesta de Aries Arise

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Clothes were as described and delivery…
Clothes were as described and delivery as expected. Can’t complain really!

Respuesta de Aries Arise
Delivered on time in the stated amount…
Delivered on time in the stated amount of days, when I was concerned about arrival date customer service were super helpful. Was very easy to change my delivery date to suit my schedule!

Respuesta de Aries Arise
Had a great experience when ordering…
Had a great experience when ordering from here. Came quickly and was packaged really nicely. The clothes are really high quality and you can tell. Will definitely be ordering more.

Respuesta de Aries Arise
Good customer service
Great customer service - the team solved the issue I had with returning an item very promptly!

Respuesta de Aries Arise
Avoid like the plague
I really want to like this brand - I like the design and I like the ethos. I ordered some bits to try on in December and duly sent my returns back in January within their returns period. I used their returns service which was pricey at £7.50, but something I was happy to do. My return reached them, however I received no confirmation of the delivery and no refund was forthcoming in well over a week after the items were delivered. I contacted their support via email who I'd been in contact with prior to sending the goods and didn't receive any reply. This went on for over 10 days with several emails sent, with me including proof of delivery and there was radio silence.
I posted a lot on their social media about my experience and someone inboxed me to assure me customer service would reach out to me later that day - I passed on my details and they never did – and I never got another reply from the company.
I was owed several hundred pounds in returns and felt very concerned – I ended up having to do a chargeback with my bank to get my money back. I've had an awful customer experience and now have (expensive) clothing from a brand that I actively dislike and never want to promote. I'm so disappointed with my experience - I'm clearly not alone here and would recommend people give them a swerve, or if you want to purchase their goods go to somewhere like 'end' who won't be a total disaster to deal with.
You've lost a customer and potential brand advocate with your garbage service and I'll be sharing my experience high and wide. Well done, guys.
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