Sam was really helpful. She listened to the things I needed to be included in the unoccupied buildings insurance that I couldn’t access through online quotes and was able to find exactly what I requir... Ver más
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Consulta las opiniones de los clientes
The Insurance agent(Linda) was extremely helpful,courteous and responsive.She had good product knowledge and made sure I bought the correct product at an affordable price.I was so pleased that she did... Ver más
Rang about our renewal price being quite high in comparison to other providers. Damian went through our policy and found various aspects we were paying for but didn't need. An update of personal det... Ver más
After a few small difficulties of getting through to your company I eventually spoke directly to one of your staff, Damian Michael. He was very helpful and managed to find a Landlord's house insuranc... Ver más
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No ha contestado las opiniones negativas
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Really pleased with the competitive…
Really pleased with the competitive quote and discount offered.
Nick made the process really easy.
House insurance renewal
Query was resolved and sphe took his time to explain in details with good customer relationship
Very friendly customer service
Very friendly customer service. Sphesehle from the customer service team was amazing, very patient and very helpful.
Well recommended ☆☆☆☆☆
dealt with in a very professional and…
dealt with in a very professional and efficient manner
Nice agent polite and through
Nice agent polite and through
Nick the advisor was knowledgeable and…
Nick the advisor was knowledgeable and easy to deal with. Insurance plan all sorted 👍
A young lady took my call
A young lady took my call, her name was Silindile Mlambi, she was really helpful. She didn't confuse me with a glut of superfluous information, told me what I needed to know and answered my questions well.
very helpful
Yolanda was very helpful and explained…
Yolanda was very helpful and explained every thing very clearly
First time with this company.
First time with this company.
Priya was very helpful in cancelling one cover and proposing another more in line with my request for building insurance.
No Refund...
Took out unoccupied home insurance while the sale of mum's property was ongoing as mum had alzheimers and had to go into care.
Called to cancel once the property was sold, sadly the same time mum passed away.
These DO NOT refund anything for terminating the policy early.
Will never use them again
Claimed for water leak by patio escape…
Claimed for water leak by patio escape of water they approved and said go ahead then refused to pay claim dealt with woman called Fran holdsworth rubbish company stay away
Terrible claims experience. Claim not addressed
Worst home insurer - Arkel underwriting - arranged by Intelligent Insurance. Filed a complaint 3 months back for tracing and repairing a water leakage that had happened. No response and no follow up from the claims handlers CPA adjusting! It was very difficult to file claim and speak to anyone from CPA adjusting who almost never picks the phone.
Awful firm
Awful firm. unqualified staff. had to go legal with them to even get a proper response. case ongoing
Wouldn't touch them with a barge poll
Wouldn't touch them with a barge poll. 2.5 years on having put our house repairs in the hands of their agents builders. I have nails sticking out of walls, plug sockets uncovered and everything is a fight.
Horrendous claims service and would not…
Horrendous claims service and would not recommend them to anyone. They don’t answer there phones and use every delay tactic possible to payout- avoid!!
Kary
If Kary is as good looking as she is professional, she is a super model.
Process was explained well and…
Process was explained well and relatively clearly (there is a lot of info to take in over then 'phone).
My contact was very helpful.
Damien provided simple answers to my…
Damien provided simple answers to my questions
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