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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Complete scam artists. Paid for a mystery pallet and recieved a packet worth nothing. Offered a 10% refund. They are ripping people off. Have reported to authorities and emailed many media platforms... Ver más

Valorada con 1 estrellas sobre 5

Our sink took months to be delivered, it was so late that it missed the deadline we had with the plumber, so we had to buy another sink instead. Once the Aromadonna sink finally arrived, I organised a... Ver más

Valorada con 4 estrellas sobre 5

Hi despite everyones reviews we have had a nice experience with this company. We did not get the product we ordered however after exchanging some email the company did contact me and DID REFUND m... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Order #6516 dispatch/delivery time exceeded Hi, I have ordered a Devanti 4L airfryer on 12 December but haven't received any update of dispatch nor any tracking number. I have tried to contact aro... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de fragancias, aromas y saborizantes

Escrito por la empresa

Australia's Premier Online Perfume, Cologne, & Miscellaneous Store.


Información de contacto

1,8

Malo

TrustScore: 2 sobre 5

134 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

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1,8

Todas las opiniones

(134)

0 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Complete scam artists

Complete scam artists. Paid for a mystery pallet and recieved a packet worth nothing. Offered a 10% refund. They are ripping people off. Have reported to authorities and emailed many media platforms who have found their ethics very interesting

11 de agosto de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Criminals

Our sink took months to be delivered, it was so late that it missed the deadline we had with the plumber, so we had to buy another sink instead. Once the Aromadonna sink finally arrived, I organised a refund straight away. This was December 2021, I still have not been refunded the $300 owed, and they have stopped replying to emails. Absolute criminals.

16 de julio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scam company…

I have given one star so I can proceed but this company deserves none. Biggest scam ever. No refund of my $636.00. Just fed rubbish on their emails. It's broken me. Supposed to be a genuine company.

9 de julio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAM

SCAM
Purchased a swag tent. Never arrived. After finally reading all the reviews I asked to cancel order and for a refund. They even emailed me a copy of the refund but it never arrived. Reported to commonwealth bank who hold their account. Don’t expect to ever get the money back. DON T BUY ITS A SCAM

27 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best

I ordered perfume from you for my girlfriend, she was satisfied. Your prices are the most reasonable.

25 de marzo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Reported to Scam Watch and all Govt and Private Authorities

After going through the same ordeal as many others - item not in stock / on back order and requesting a refund, then following up on it multiple times over 2 to 3 months without a refund being supplied, I've reported the site to Scamwatch and select all options to share the report with all government and private sector agencies.

21 de marzo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Pool Pump scam

I Ordered a pool pump which was in stock at time, after I paid the money I was informed that no stock. I sent a picture of another pump and was sent a message saying it was definitely available asked for my money from first order 7797 and I will pay the difference. But was told I had to request a refund. I then stupidly oredered again order 7969. Still haven't received the the goods. I have sent lots of emails requesting a refund and have not had a reply. I have reported aromadonna to scam watch.
This company is definitely a scam.

16 de marzo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don’t use them

Don’t use them. Scroll down. They are scammers. Don’t deliver goods. Don’t send refunds. Do NOT use them!

23 de febrero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Cet Internet m'a surpris

Cet Internet m'a surpris, un très grand choix de parfums, d'excellents gestionnaires, c'est très agréable de communiquer avec eux. Livraison rapide et prix bas.

17 de febrero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don't use this company

Don't use this company , don't buy anything from them . Their customer service is pathetic . Can't supply products after months of promises and then won't give refunds for good they can't supply . Save yourself the stress and avoid this company at all costs !!!

16 de febrero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Best ?

Best ? Oh no, perhaps the worst, if there are any problems with delivery, then all further communication with support is useless! No one will refund your money!

15 de febrero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scammers!

Scammers!. I ordered a mist fan earlier in the year (order #6945) and couple of weeks later when inquired, I was told it went to back order and will take months for it to arrive. They had offered me the full refund which I accepted by sending them bank details but never received any money back from them as yet. It's been almost a month since they first confirmed my refund and I've been sending them emails regarding this matter and they appear to ignore my emails and no longer responds. It seems like they do not wanted give the refund to the customer. They appear to be scammers who take your money but doesn't give the product or a refund back.

12 de febrero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Haven’t seen a refund -3rd review

This is my 3rd review. As we have not been refunded since late November when we were told the stock we ordered was unavailable.

After my last review I was told refund will be provided for order not received soon. It’s now more than 15 days since and no refund yet.

From their response to both my earlier review I know that they check trustpilot reviews so would like a refund for
Order 6199. Amount we paid and need refund for $198. Have emailed my bank account as they don’t have time to go through the chain of emails sent.
Awaiting a refund and hope I don’t have to write a 4th review

9 de febrero de 2022
Opinión espontánea
Logotipo de https://aromadonna.com/

Respuesta de https://aromadonna.com/

Hi Manish!

Please follow up with any existing correspondence with us, following the guidelines on our contact page, and we will be more than happy to help.

However, due to the time that has passed, I will also pass on a note to see if this can be completed ASAP.

Thank you.

Valorada con 1 estrellas sobre 5

And another person scammed

Still waiting on an order I made on 24th December, no follow up, no response to emails, no shipping notification and I can't get hold of them. Should have read reviews and realised this was a scam company. Will be reporting and taking it further

4 de febrero de 2022
Opinión espontánea
Logotipo de https://aromadonna.com/

Respuesta de https://aromadonna.com/

Hi Lisa,

We have certainly not scammed you, nor are we a scam company, please note that we respond to all emails within an average 2 business days.

Please kindly reach out via our contact page, following our contact page guidelines.

Thank you.

Valorada con 1 estrellas sobre 5

UPDATE refund finally received

UPDATE on Aromadonna

On 31st Jan 2022, I finally received an email showing evidence of Aromadonna transferring the refund to my account. The money came through this afternoon. Reporting works everyone!

If this really is a 'legitimate' business they really need to work on their business because waiting over 3months for a refund is an absolute joke. Got there in the end but still gave them poor ratings for the overall experience and time I've wasted making reports via phone and online.

Hope everyone gets their hard-earned money back!

1 de febrero de 2022
Opinión espontánea
Logotipo de https://aromadonna.com/

Respuesta de https://aromadonna.com/

Hi Wendy,

We are glad to hear that your refund has been received, please rest assured we are a business, and in situations where goods are not delivered, a refund is issued, unfortunately, it does take longer some times when it comes to refunding orders paid via manual methods, due to the time it takes our accounting to process transfers, but we are endeavouring to significantly improve this process.

Thank you.

Valorada con 1 estrellas sobre 5

If it looks and smells like a scam...

I have the same story as too many other people: Placed order, received nothing, followed up with them, advised item is now on backorder, accepted offer of a refund to be provided in 2 to 5 business days... no refund.

No wonder nearly everyone thinks they are a scam. So many bad stories, so many people paying for goods they don't receive, so many people requesting refunds but not receiving them, incredibly poor (slow) customer service.

If it looks like a scam and smells like a scam...

31 de enero de 2022
Opinión espontánea
Logotipo de https://aromadonna.com/

Respuesta de https://aromadonna.com/

Hi Robin!

We are certainly not a scam, we have been affected like many businesses, primarily around product supply, please get in touch via our contact form, following the guidelines on our contact page, and we will do our best to help you.

Thank you.

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