We bought the Eddy mirror, and we could not be happier! This mirror now hangs in our entryway/outside veranda. We only had it for a week, but the compliments have been many!!!!! It has that coastal... Ver más
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Consulta las opiniones de los clientes
What an amazing experience to deal with a customer service from this company! I wish every company was run this way! I received a beautiful mirror and have had nothing but compliments on it! Can’t wai... Ver más
La empresa ha respondido
Wall baskets arrived very late. When I opened. One of the wall basket was damaged. Tried emailing. No response. Tried messaging through Instagram. No answer. Very disappointed. I bought the... Ver más
La empresa ha respondido
The baskets are heavy and well made. But, I purchased them because of the designs shown on the picture. The baskets I received have no or very little geometric design. I bought them for a summer home... Ver más
Información sobre la empresa
- Tienda de artículos para el hogar
- Artes manuales
- Proveedor de cestas
- Tienda de canastas de regalos
- Tienda de suministros de cocina
Escrito por la empresa
Wicker baskets, wall-woven decors, placemats & trays handcrafted from seagrass, water hyacinth, rattan, and bamboo, all products contain Vietnam's nature and the story behind its people original here.
Información de contacto
1769 Shipman Dr, San Antonio, TX 78219, United States, 78219, San Antonio, Estados Unidos
- welcome@arterahome.com
- arterahome.com
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 38% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Eddy Mirror ....The Perfect Coastal Vibe!!!!!
We bought the Eddy mirror, and we could not be happier! This mirror now hangs in our entryway/outside veranda. We only had it for a week, but the compliments have been many!!!!! It has that coastal vibe we were looking for. It not only looks terrific, but the customer service from this small company was the biggest standout! Packed and shipped perfectly. This is not a one-time purchase for us; we plan to order from this company again in the very near future!
I got wall decor and love it
I got wall decor and love it! So quality and chic piece
Where is the pictured designs?
The baskets are heavy and well made. But, I purchased them because of the designs shown on the picture. The baskets I received have no or very little geometric design. I bought them for a summer home I recently acquired, and didn't open the box until recently. Not sure if I will take them there as my plan was to adorn some wall space with the lovely designs
Best customer service
What an amazing experience to deal with a customer service from this company! I wish every company was run this way! I received a beautiful mirror and have had nothing but compliments on it! Can’t wait to make another purchase from ARTERA HOME!

Respuesta de Artera Home
I am still waiting for my shipment that…
I am still waiting for my shipment that was due on the 9th this no response from anyone as to where it might be.

Respuesta de Artera Home
I really love the design of the wall…
I really love the design of the wall art. They work perfectly on my wall and with my decor.

Respuesta de Artera Home
Not a stool
Said could double as a stool,the rim is flimsy bamboo and if you put an adult on that seat the weight would damage the rim,it is not strong enough. Shipping took a long time as well.

Respuesta de Artera Home
I had a free shipping discount that was…
I had a free shipping discount that was missed. It wasn't applied post purchase and customer service was horrible

Respuesta de Artera Home
Lost
I haven't received my order and I wasn't told it was lost until I reached out looking for it. I've been told it will reship but have not been advised when that will occur.

Respuesta de Artera Home
Wall baskets arrived very late/damaged
Wall baskets arrived very late. When I opened. One of the wall basket was damaged. Tried emailing. No response. Tried messaging through Instagram. No answer. Very disappointed. I bought these because they looked beautiful but there is absolutely no customer service.

Respuesta de Artera Home
Love the way you tell the whole story…
Love the way you tell the whole story of how your p er inducts are made. Love that you continued to update me after I place my order & sent me a picture of the woman who made my wall hangings!!

Respuesta de Artera Home

Respuesta de Artera Home
still never received my order after a…
still never received my order after a month. I keep getting the same nonsense that it’s coming. Do not order from them
Basket Bliss Everyday
The quality of the baskets are great and it looks amazing on the wall in my entryway and the price was decent not expensive would definitely purchase from Ayer’s Home again for h waitvi already did thank you 😊
PAYING CUSTOMS + DELAY
Such a dragged on wait to get my stuff. Took so long to get my order shipped, customer service was not the best, and now dealing with customs and having to pay for it because I was told by USPS that you guys are using fake labels. Let your customers know about paying for customs. Will never be buying from here again. Not worth the hassle.
We have not received most of our order
We have not received most of our order, and are not provided tracking or mention of the rest.
The large woven circle has a couple…
The large woven circle has a couple loose strings. I sent an email to ask for help or a replacement.
Scam company - avoid
I ordered two baskets. They were not sent, and all of my communications to customer service have been ignored. They are not a legit company and will steal your money.
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