Artico Interiors Opiniones 1158

TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Dear Artico, I can’t find the right words to fully express my gratitude for your work and support. I absolutely love the bar unit—it’s a beautiful, solid, and truly special piece that sta... Ver más

Valorada con 5 estrellas sobre 5

We bought dining chairs from Artico Interiors and are extremely pleased with them. They are so comfortable and look great in our room. They’re not the cheapest on the market but you get what you pay f... Ver más

Valorada con 1 estrellas sobre 5

I waited two months for this TV unit, and it was a total waste of time. The item arrived with two large shoe prints right on the top surface—clearly, no one cares about quality control at the wa... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

First off yes we did have to wait for 3 months to get it but good communication from the company made it work. Delivery guys very good and I would definitely make another order with confidence .the si... Ver más

Información sobre la empresa

  1. Tienda de muebles
  2. Tienda de colchones
  3. Tienda de muebles para dormitorio
  4. Tienda de decoración e interiorismo
  5. Diseñador de interiores
  6. Tienda de mobiliario para salones

Escrito por la empresa

Artico Interiors offers designer and luxury furniture, lighting and accessories. Many of our first-rate furniture pieces are modern interpretations of entrancing antiques. Most of our furniture is handmade of solid wood and absolutely unique as quality craftsmanship is one of our core values. Where art meets furniture.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 73% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

Two-month wait for a damaged unit and insulting customer service

I waited two months for this TV unit, and it was a total waste of time. The item arrived with two large shoe prints right on the top surface—clearly, no one cares about quality control at the warehouse.
The defects are endless:
• The wood is damaged on the side.
• There is a massive dip in the top panel.
• The doors are completely uneven and won't align even after adjusting the hinges.
When I complained, they offered a pathetic £20 refund. When I told them that was an insult, they said I could return it. Why should I have to spend my own time dismantling and repacking a heavy, "sh*t" product and waiting around for a courier because they sent me a damaged item?
It is disgraceful to make the customer do the work to fix the company’s incompetence. I shouldn’t have to waste another minute on this. Avoid this company at all costs.

1 de abril de 2026
Logotipo de Artico Interiors

Respuesta de Artico Interiors

We’re very sorry to hear that you feel disappointed with your order, Umair.

We’ve carefully reviewed both your correspondence and the images provided. While we understand your concerns, we were unable to identify the “shoe prints” mentioned from the photos shared. If you’re able to provide any additional images of this, we would be more than happy to investigate this further for you.

As outlined previously, this piece is part of our handmade solid wood range, where natural grain variations and characteristics are an inherent feature of the design rather than defects. Additionally, slight door misalignment can occasionally occur during transit due to the weight of solid wood, and can be easily adjusted,
we provided guidance to assist with this.

That said, we did offer multiple resolutions, including a goodwill gesture and the option of a full return and refund, which remain available should you wish to proceed.

We always aim to resolve any concerns fairly and promptly, and our team remains on hand to assist you further.

Artico Interiors

Valorada con 5 estrellas sobre 5

Dear Artico,

Dear Artico,

I can’t find the right words to fully express my gratitude for your work and support. I absolutely love the bar unit—it’s a beautiful, solid, and truly special piece that stands out in the best possible way.

From the craftsmanship to the attention to detail, everything about it exceeded my expectations. You can really see the care and dedication that went into creating it. It has already become a centerpiece in my home, and I’ve received so many compliments on it.

I also want to thank you for your professionalism and the smooth communication throughout the entire process—it made the experience even more enjoyable and reassuring.

Thank you so much once again for everything. I truly appreciate your work and wouldn’t hesitate to recommend you to others.

Warm regards,

Monika Potyka

4 de marzo de 2026
Valorada con 5 estrellas sobre 5

Beautiful stunning furniture

Beautiful furniture each piece I have is absolutely stunning ,service and delivery excellent I would definitely recommend artico to friends and family or anyone wanting truly unique and extremely well made furniture very very pleased with my purchases and I will definitely be adding to it in the future

31 de marzo de 2026
Valorada con 5 estrellas sobre 5

We bought dining chairs from Artico…

We bought dining chairs from Artico Interiors and are extremely pleased with them. They are so comfortable and look great in our room. They’re not the cheapest on the market but you get what you pay for and these exude quality. The delivery was much quicker than expected too!

1 de abril de 2026
Valorada con 5 estrellas sobre 5

Very nice quality sideboard

First off yes we did have to wait for 3 months to get it but good communication from the company made it work. Delivery guys very good and I would definitely make another order with confidence .the sideboard we purchased is a really nice piece for the money,

31 de marzo de 2026
Valorada con 5 estrellas sobre 5

Excellent quality furniture

I had to wait a few weeks for my sideboard but now it’s here I am thrilled and plan to buy the matching TV unit. There was a problem with the delivery company but I had a refund processed the same day for that. I would definitely recommend Artico. The quality of the sideboard is excellent.

31 de marzo de 2026
Valorada con 1 estrellas sobre 5

Received damaged base

Received damaged base , contacted Artico who wasn’t helpful and failed to get another replacement.
Thankfully I just order the dining table and not all the kitchen furniture.
I don’t think I’ll be going back to them

I did contact Artico when request a payment to replace the base , despite sending g emails I did not receive any reply

12 de abril de 2025
Logotipo de Artico Interiors

Respuesta de Artico Interiors

Hi Nasir,

Thank you for your feedback.

We’re sorry to hear you were disappointed with your experience. We take all concerns seriously and always aim to resolve issues fairly and promptly.

In this case, your order was delivered on 16 April 2025, and our records show that the concerns raised were reported over six weeks after delivery. As outlined in our terms, any damages or issues must be reported upon receipt to allow us to investigate and resolve them effectively.

That said, despite this being outside of our standard reporting timeframe, we still made an exception and offered a solution by sourcing replacement parts at a significantly reduced cost as a goodwill gesture.

We always strive to support our customers where possible, even beyond policy, and we’re sorry that this resolution did not meet your expectations.

If you would like to revisit this, please feel free to contact us directly.

Kind regards,
Artico Interiors

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service . I wanted to buy a sideboard but for the delivery to be delayed as moving house. This was done without any issues and delivery was easy and well organised . Thanks

10 de marzo de 2026
Valorada con 4 estrellas sobre 5

Floating dinning dresser

The floating dinning dresser was delivered well packaged and fully assembled. It is well crafted and looks wonderful in its location. As with all floating elements it does require attaching to a wall. The brackets and fittings were also well crafted and a person with a reasonable level of diy would not find it difficult.

13 de marzo de 2026
Valorada con 5 estrellas sobre 5

An absolutely brilliant company

An absolutely brilliant company, so helpful and informative. Nothing was too much trouble, they helped with the information I needed , as the item was going in the back of our car. They responded with incredible speed. I needed 2 of the items but I could only transport 1 at a time in our car, they suggested 1 buy the 2 have the second one delivered when it was convenient for me. Storing it in their warehouse. Amazing all with free delivery. WOW .delivery went smoothly and I was kept up to date the whole time, perfect. Highly recommend.

13 de marzo de 2026
Valorada con 5 estrellas sobre 5

Great communication, Great product

I made an enquiry about a folding chair and received a video the same day containing all the information I needed. The chair arrived within a few days and was really well packaged and is of superb quality and great value compared to others we looked at.

12 de marzo de 2026
Valorada con 5 estrellas sobre 5

Very happy with the service

Excellent service - accurate in their delivery estimate and time slot on the day. Kat at Artico responded to all my emails straight away and was totally on top of supply and delivery. Love the piece that I ordered which was exactly right for the spot - additionally the delivery Company could not have been more helpful and friendly - took everything away, set it up where we wanted. Very professional - so all excellent in my book thank you!

5 de marzo de 2026
Valorada con 5 estrellas sobre 5

Lovely Dining table & Chairs

We bought Extendable Sintered Stone Dining Table (Apollo Volcanic Marble) and Glamour Elegant Grey Dark Brown Velvet Chair
The stone tables from them did stand out as they offered vibrant ones which was not found else where when we were shopping. Good looking, classy, heavy table.
Chairs are comfortable as well.
Really happy with service and delivery as well.
Thank you Paul.

25 de febrero de 2026
Valorada con 5 estrellas sobre 5

Excellent product

Excellent product, exactly what was advertised, lovely quality, took a bit longer then stated to deliver but it really is nice. The front doors don't quite line up perfectly, out by about a cm, but its such a lovely handmade product that willing to forget that little detail. A real stand out sideboard

27 de febrero de 2026

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