I ordered a tee with some soccer design - turned out fine tbh. Fit was as intended, and the print quality was perfectly fine. Arrived a day later then I was expecting but that's just it - not the end... Ver más
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Consulta las opiniones de los clientes
Paid an extra 15.00 for expidited shipping took 5 days to get from So.Calif to No.Calif about 9 hours away.When the patch finally arrived its pure junk can not even read the writing on it.Do not use t... Ver más
La empresa ha respondido
Credit card processed payment, but no movement on order! Lack of decent customer service is inexcusable. Already filed a report with BBB. I can't believe people aren't taking action against this fraud... Ver más
La empresa ha respondido
I received my custom hoodies, which is great quality and as expected. The company is legit I was able to speak with someone sms, his name was Max. The processing time took a week and didn’t update unt... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Artist Shot has been in the industry since 2004. Our goal first started with embroidery and as time progressed we have also become experts in screen, digital, and plot printing methods. As of today we had more than 40,000 happy customers around the world who continue to trust our business. Over the years, we have mastered in customizing and printing to provide our customers with the best quality of service. It is our priority to satisfy each customer with their request. We offer some of the best rates along with quality in the market. We take pride in our business and feel gratification by making others happy. Custom clothing means wearing your thoughts and sharing your creations with the world and it is our job to bring them to life.
Información de contacto
1607 WEST ORANGE GROVE AVE, UNIT C, 92868, Orange , Estados Unidos
- +1 800-581-4378
- contact@artistshot.com
- artistshot.com
2,2
Malo
350 opiniones
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Very good customer service
Very good customer service. I ordered a hat to be sent to my dad and didn't notice that the form had auto-filled MY home city and zip code.
When I checked on the status of the order they quickly help me make the necessary corrections and offered to ship the hat again, now that the address was correct.
Awesome!
19 de febrero de 2025
Opinión espontánea
Respuesta de Artistshot
Hi!
Thank you for your feedback! We appreciate it and are glad you resolved the issue promptly. We hope you enjoy your product, and remember, we're here to help if needed.
Have a great day!
Best regards,
Artist Shot Team
Scam. Non-existent customer service
I can't even count how many times we've contacted these people about our order (at least 3 though) and ZERO response. Our package was sent to the USPS Mail Recovery Center aka the 'graveyard' where your stuff goes to die. Which means, there was no return address and our address was incorrect. We tried contacting USPS but they wanted specifics about the package which obviously we didn't know (size, what it looked like) and a return address for the sender. We had no clue and contacting this company has led us nowhere. We just want a refund since our stuff is probably gone. It's really amazing how companies can get away with customer service like this and basically stealing people's money; I know some people will just let it go, not us, lol.
17 de febrero de 2025
Opinión espontánea
Respuesta de Artistshot
Hi!
Thank you for your review; customer feedback is important to us. Please text your order details to +1 (657) 223-0528, and a team member will assist you as soon as possible.
Have a great day!
Best regards,
Artist Shot Team
No refund on hat that cheap af,they…
No refund on hat that cheap af,they received product back.no contact from them at all,STAY AWAY FROM THIS BUSINESS!!
26 de diciembre de 2024
Opinión espontánea
Respuesta de Artistshot
Hi!
Thank you for your review; it means a lot to us to know how you feel about the experience/products. Please reach out via our phone line with your order information, as this will help us locate the returned parcel and process your refund.
Have a great day!
Best regards,
Artist Shot Team
They have great products but shipping…
They have great products but shipping was really slow.
28 de enero de 2025
Opinión espontánea
Respuesta de Artistshot
Hello,
Thank you for your review! We appreciate your feedback and apologize for the delay in shipping your order. If you need your products by a specific date, please contact our team so we can prioritize your request if necessary :)
Have a wonderful day!
Best,
Artist Shot Team
artisthot has not paid artists for more…
artisthot has not paid artists for more than 1 year
17 de enero de 2025
Opinión espontánea
Respuesta de Artistshot
Hello!
Thank you for taking the time to share your feedback. I’m truly sorry to hear about your negative experience with us.
As an artist, your payments are a top priority, and we take this matter very seriously. If you haven’t received your payment yet, please don’t hesitate to reach out to our Support team. Simply provide the required information and follow the steps outlined by the agent. Once your payment is approved, you’ll receive a confirmation notice.
We appreciate your patience and understanding as we work to resolve this for you.
Best regards,
Artist Shot Team
Never received my order slow customer help
Never received my order contacted them and got no help and no response i have been trying to contact them for 2 months now! Do Not buy from artistshot.com
UPDATE: I did get a reply eventually on the 3rd time contacting them and they did ask me if i wanted a replacement i asked for a refund instead and they fully refunded me.
8 de diciembre de 2024
Opinión espontánea
Respuesta de Artistshot
Hello!
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your negative experience with us.
We kindly encourage you to contact us again. Our contact and telephone lines have been updated to better assist you, and we’re here to help resolve any issues. No matter how much time has passed, we’re committed to making things right for you.
Your satisfaction is important to us, and we look forward to assisting you.
Best regards,
Artist Shot Team
BEWARE THIS WEBSITE IS A SCAM...
BEWARE THIS WEBSITE IS A SCAM...
I didn't pay the proceeds from my sales amounting to $900 dollars, I emailed them but there was no response. I hope someone will report this website so it will be closed...
Thank You.
12 de enero de 2025
Opinión espontánea
Respuesta de Artistshot
Hello!
Thank you for taking the time to share your feedback. We’d like to learn more about your situation and assist you further.
Could you please reach out to us again? We’ve recently updated our phone and SMS lines to provide better support. Rest assured, we’ll do everything we can to help you determine what happened to your order.
We appreciate your patience and look forward to resolving this for you.
Best regards,
Artist Shot Team
It took 5 weeks to receive my order
It took 5 weeks to receive my order. In the meantime, I contacted Artist Shot customer service many times to check where was my parcel and had no response. The tracking number would not give me any information. Then the item doesn’t look like the original but a counterfeit. There is no genuine tag on it. I will not order from this site again.
24 de diciembre de 2024
Opinión espontánea
Respuesta de Artistshot
Hello!
Thank you for taking the time to share your feedback. Your opinion is extremely important to us.
If you didn’t receive what you ordered, our team is here to assist you. We’d be happy to help you explore alternatives to ensure you’re not left with an item that doesn’t meet your expectations.
Please don’t hesitate to reach out—we’re committed to resolving this for you.
Best regards,
Artist Shot Team
Ordered sweatshirtWrong size sweatshirt shipped Dec 16 2024 size XL…
Ordered sweatshirt Dec 16 2024 size XL and received size XS. Contacted company via email and was told to provide proof by sending pic of sweatshirt and size, which I did.
No response from either email, text or phone call. Obviously they aren’t going to honor their word.
16 de diciembre de 2024
Opinión espontánea
Respuesta de Artistshot
Hello!
Thank you for taking the time to share your feedback. We sincerely apologize for the delay in our response. Our team is committed to improving and providing you with the solution you deserve.
Best regards,
Artist Shot Team
Would buy again!
Surprised to see all the bad reviews. Ordered a t-shirt. It was promised before Christmas and arrived on Christmas eve! Perfect shirt, son was thrilled! Would def buy again! 😊
24 de diciembre de 2024
Opinión espontánea
Respuesta de Artistshot
Hello!
Thank you for taking the time to share your feedback. We’re thrilled to hear you had a positive experience!
If you need any assistance with future or current orders, please don’t hesitate to reach out. We’re always here to help!
Best regards,
Artist Shot Team
Don't order from them!
I ordered 13 hoodies for our family to attend a Football Bowl game. They were terrible quality. The screen printing was dull and some even had a bluish look over the entire logo. I paid more for higher quality Hoodies and they were just basic hoodies. I have emailed them and not received any response. I will never order anything from this company again. I seldom write reviews but do usually read them and regret that I did not read reviews on this company before ordering.
23 de diciembre de 2024
Opinión espontánea
Respuesta de Artistshot
Hello!
Thank you for taking the time to share your feedback. We sincerely regret that you’re not satisfied with your experience.
Our team has reached out to you via email to help resolve the issue and make things right.
We appreciate your patience and look forward to assisting you further.
Best regards,
Artist Shot Team
I ordered a hat for a Christmas present…
I ordered a hat for a Christmas present on Dec 7th, $7.98 shipping fee and did not receive the item until after Christmas. Sent several emails before a response received, and still did not receive the item. I would never purchase from this website again.
28 de diciembre de 2024
Opinión espontánea
Respuesta de Artistshot
Hello!
Thank you for taking the time to leave your review! We truly appreciate your feedback, and we’re sorry to hear about your experience. Please know that it was never our intention to cause any inconvenience.
The delay was certainly not your fault, so we encourage you to reach out to us again. We’ve updated our channels and support lines to provide better assistance. We’re committed to making things right for you.
Best regards,
Artist Shot Team
Beware! Scammers
Ordered two goodwill hats on Dec. 3rd. Today is Dec. 26th. No hats. No response from email. I think I've been scammed and am going to refer this to the Texas ag.
3 de diciembre de 2024
Opinión espontánea
Respuesta de Artistshot
Hello!
Thank you for taking the time to leave your review. We truly appreciate your feedback. We’re sorry to hear about the delay with your order.
If you still require assistance, please reach out through our updated channels and support lines. Our team is ready to assist you and resolve any issues.
Best regards,
Artist Shot Team
They don't answer their phones
They don't answer their phones. Can't leave a message. It gives you anumber to send a text, but they don't respond. I emailed them twice and no response.
No issues placing the order and making payment. Shipping came on time.
My event was canceled. I did not design a tshirt, I ordered one they already had for USO design. I tried to contact to return for a refund. No answer from them at all. No return info provided and no refund.
19 de diciembre de 2024
Opinión espontánea
Respuesta de Artistshot
Hello!
Thank you for taking the time to share your feedback. You are correct, our phone lines were temporarily removed from the website to focus on email support. As a result, we were unable to respond to calls during that period.
Our channels and support lines have since been updated and are now fully operational. We’d be happy to assist you if you still need help.
Best regards,
Artist Shot Team
Have to say I think they are a scam…
Have to say I think they are a scam company. Ordered 6 weeks ago and have emailed them four times with my order number and not one reply. Don’t lose your money like I did.
19 de diciembre de 2024
Opinión espontánea
Respuesta de Artistshot
Hello!
Thank you for taking the time to share your review. We’re truly sorry to hear about your experience.
If you have not yet received your package, please don’t hesitate to reach out to our team. We’re here to assist you and will work to resolve the issue promptly.
Best regards,
Artist Shot Team
Its a scam
I ordered a hat from this site and it was never even shipped, no responses to my emails. clearly just a scam site. Do not order from here!!!!!
To artist shot below. my order number was Order #0000635642. 1 hat being shipped to NZ.
25 de noviembre de 2024
Opinión espontánea
Respuesta de Artistshot
Hello!
Thank you for taking the time to leave a review. We’re truly sorry to hear about the situation and sincerely regret the inconvenience it has caused.
Could you please provide us with more details so we can investigate your case and work on finding a solution? We’re here to help and resolve this as quickly as possible.
Best regards,
Artist Shot Team
If I could give zero star I would
If I could give zero star I would! Ridiculous!!! I will post the item ordered versus the item received! SpongeBob in the site is colorful and large $39 hoodie- received the iron on print I could do at home: 1” sponge bob 3” squid word.
Scam! Like ordering from TEMU when you think your getting one thing and get another! Emailed 2x no response its a horrible experience at Christmas time!
I tried to reach out to the website multiple time and NO ONE HAS RESPONDED in over a month. - I wrote this review Mid December, 2024 and the 1st response was 1/21/25
12 de diciembre de 2024
Opinión espontánea
Respuesta de Artistshot
Hello!
Thank you for taking the time to leave a review. We’re sorry to hear that you're dissatisfied with the product. If you would like to request a refund or exchange, please reach out to us through our official channels (listed on our website), and an agent will assist you with your request.
Best regards,
Artist Shot Team
The artist scam
I ordered some items and paid extra to have them here by a certain time and I still haven’t received anything I’ve emailed 5 times with no response I’ve tried calling they are never open the message you get is to text and you still don’t get a response. It’s been 2 weeks and I still haven’t heard anything on the items I ordered. This company is a scam I wouldn’t recommend them to anyone. They need to be put out of business and need to be put in jail for scamming people
14 de diciembre de 2024
Opinión espontánea
Respuesta de Artistshot
Hello!
Thank you for taking the time to leave a review. We deeply regret that you had such a negative experience, as it was never our intention to cause you any trouble.
Please reach out to us through our updated channels and lines, and a member of our team will assist you in resolving the issue as quickly and effectively as possible. We sincerely apologize for any inconvenience caused.
Best regards,
Artist Shot Team
Ordered a sweatshirt
Ordered a sweatshirt. Quality was good but the design was missing a component. I emailed customer service 3 times with no response. This was a present and I’m completely unsatisfied that I cannot get this resolved. I will not order from this company especially when I had other sites I could have ordered from that offered a similar product. Lesson learned, I will be sticking with Etsy from now on.
24 de noviembre de 2024
Opinión espontánea
Respuesta de Artistshot
Hello!
Thank you for leaving a review. It means a lot to us that you receive the right product so please, forward us a picture of the issue and an agent from our team will take action on your behalf.
Best regards,
Artist Shot Team
IDK!!! ?????
I do not know what is going on with this company, but after searching, my order number says "order not found," and I paid. I do not trust it and will be reporting this to my bank as fraudulent.
11 de diciembre de 2024
Opinión espontánea
Respuesta de Artistshot
Hello!
Thank you for taking the time to write a review. It is necessary that every customer receives the full information about their order. If you didn't receive it, we apologize sincerely. Would you please let us know more about your case so we can take the necessary action to guarantee you get a solution?
Best regards,
Artist Shot Team
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