As Above Jewellery Opiniones 

295
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

This is the most beautiful jewellery!! So pretty and good quality. Great delivery and customer service too. Really delighted with all the pieces I've bought. Thank you

Valorada con 5 estrellas sobre 5

Love As Above, I have a few rings from them and all are on regular rotation. I'm currently wearing my 'JOY - Citrine & Sterling Silver Ring' daily though, it's too perfect. I know I shouldn't but I d... Ver más

Valorada con 5 estrellas sobre 5

Absolutely Wonderful Jewellery. I have admired some of their designs for a while now & placed my first purchase on Friday 13th (lucky day sale!) It arrived promptly & the quality is beautiful. Very t... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

The earrings and necklaces are always good quality. Fast shipping and good customer service. I do wish the product photos were a bit clearer and from different angles and showed colours accurately b... Ver más

Información sobre la empresa

  1. Joyería
  2. Tienda de accesorios de moda
  3. Diseñador de joyas

Escrito por la empresa

Welcome to As Above! We’re a UK based small business creating magical, alternative, sterling silver & gemstone jewellery. Visit our store and discover our necklaces, rings, earrings and bracelets inspired by nature, the night sky and all things magical.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

295 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(295)

25 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Poor quality, poor customer service. AVOID

Bought a ring that bent and scratched within an hour of wearing it, owner accused me of causing the damaging with literally zero proof. I took photos of the ring before posting it back as proof but they kept saying it was badly scratched. If the ring can be so badly scratched after an hour of wearing while I sat at home then that's proof it's poor quality. I emailed within less than a day of receiving them, initially wanting to return two that didn't fit, after an hour of wear the third become bent and showed the poor quality. Very cheap material and not suitably made for something you wear on your hands. I returned the ring the next day only to be told I could get store credit or they could fix it and return it at my expense (the expense being the heavy cost of reposting). I reiterated that the item was faulty but they said refunding it would "leave us out of pocket". Quite happy for a customer to be out of pocket after selling poor quality items though. If they are happy to accept the item back for store credit it's purely about keeping my money rather than providing quality products or good customer services.
I felt they tried to guilt trip me because they were a small business, argued with me over email in a patronising way and I'm shocked they are happy to sell this low standard of jewellery.

I made no mention of a bad review when communicating with the owner so in no way "held them to ransom" I felt obliged to make others aware for them to make their own mind up.

The jewellery is similar to the drop shipped stuff you find from shein et al. AVOID!!

18 de febrero de 2025
Opinión espontánea
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Respuesta de As Above Jewellery

Dear Review Reader
Jodie requested to return two rings as they didn’t fit, absolutely no problem at all and absolutely no mention of a damaged, worn ring. Once we received Jodies return, we were shocked to find one ring, the tag removed, worn, and badly scratched with some of the design bent as if it had been dropped - certainly not normal wear and tear. Our pieces aren’t poorly made, they are made of solid 925 Sterling Silver and can easily withstand normal daily wear, as you can see from our many happy reviews.
I cannot understand how Jodie thinks it fair to wear one of our rings, scratch and damage the piece and expect a full refund?
We offered to fix the damaged ring and return at OUR expense or offer her a store credit as a gesture of goodwill, which we didn’t have to do.
The sense of entitlement we have to deal with a small business owners really does blow my mind, and we are often held to ransom by threats of ‘bad reviews’
Just because Jodie didn’t get her own way, it doesn’t mean our customer service is poor, and just because Jodie damaged the ring herself, doesn’t mean our pieces are of low quality.
As a small family business, we are honest and fair, and are always happy to resolve genuine issues.

Valorada con 3 estrellas sobre 5

Bought earrings and a ring

Bought earrings and a ring, the earrings were great, no issue with those. The ring turned my finger green within 2 days. I was given an explanation that this was normal and the ring was definitely silver. However I only ever wear silver rings (and wear 7 daily) this is the only time that this has happened so I’m not convinced the materials they use are of the quality they say and I’m now left with a ring I’m unable to wear which is disappointing.

Update - after their reply stating the ring is tarnishing - to clarify it turned my finger green - buffing with a cloth won’t stop this from happening and again this has never happened with any of my other silver jewellery. So it is unwearable.

24 de enero de 2025
Opinión espontánea
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Respuesta de As Above Jewellery

Hi Amanda
ALL our pieces are made from SOLID 925 Sterling Silver. With many years in the industry and members of the National Association of Jewellers we would never sell anything that isn't solid 925 Silver. There are many reasons the ring is tarnishing - which was explained in our emails - and although rare, the tarnishing you are experiencing is often a very good indication that the ring IS genuine silver. The ring isn't unwearable - but will need a regular buff with a silver cloth to keep it shiny. To suggest that our pieces aren't genuine 925 Sterling Silver is unfair and untrue - and to anyone reading this review who has any concerns regarding the materials we use please feel free to get in touch with us.

Valorada con 5 estrellas sobre 5

Amazing

Gorgeous jewellery, I treated myself to the Bracken ring and it’s perfect! Great service too, it arrived much faster than I was expecting. Will definitely treat myself to more pieces.

26 de enero de 2025
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Respuesta de As Above Jewellery

Thank you Sharon! x

Valorada con 5 estrellas sobre 5

Hedera Sterling Silver necklace

I purchased an Hedera ivy leaf necklace in remembrance of my granddaughter, Ivy, who has recently passed away
The necklace is beautiful and delicate, I have purchased two more for my granddaughter’s mum and auntie.
It arrived beautifully packaged with little touches you only get from people who care about their customers.
What this family run business excels at is their customer service with excellent communication throughout my purchase, they are compassionate and extremely caring.
I hope Vicki and Robs business goes from strength and I will highly recommend them to family and friends.

28 de enero de 2025
Opinión espontánea
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Respuesta de As Above Jewellery

Thank you for choosing us for such a special piece of jewellery. x

Valorada con 5 estrellas sobre 5

Purchase of ivy leaf necklace

I purchased an ivy leaf necklace as a reminder of my granddaughter, Ivy, who has recently passed away.
The necklace is really delicate and a lovely design, so much so that I have purchased another two for my granddaughter’s mum and auntie as they both loved them.
What this company excel at is their customer service, their communication was excellent from start to finish of my purchase.
Both Vicki and Rob are caring and compassionate and have gone above and beyond what I expected.
I hope their family business goes from strength to strength.

27 de enero de 2025
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Respuesta de As Above Jewellery

Thank you! x

Valorada con 5 estrellas sobre 5

My daughter loves As Above Jewellery

My daughter loves As Above Jewellery, and fell in love with the tarot card ring. Ordering was easy, delivery was swift , in secure packaging. The piece was beautifully presented. Now she just has to wait until her birthday to wear it. Thank you: she is delighted.

26 de enero de 2025
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Respuesta de As Above Jewellery

Thank you Kathryn! x

Valorada con 5 estrellas sobre 5

Beautiful product, great service

I ordered a bracelet for my daughter. The bracelet itself is absolutely stunning and lovely quality, and the packaging it arrived in made it even more special! So beautifully packaged, and it arrived promptly, too!

22 de enero de 2025
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Respuesta de As Above Jewellery

Thank you! x

Valorada con 5 estrellas sobre 5

I brought the four seasons necklace and…

I brought the four seasons necklace and honestly it's so beautiful 😍 arrived quickly ive even kept the box it came in as that's just fab too communication regarding delivery and post was also good
Would highly recommend definitely my go to place now will definitely be having other jewellery from them

22 de enero de 2025
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Respuesta de As Above Jewellery

Thank you Sally Ann! x

Valorada con 5 estrellas sobre 5

Beautiful Jewellery, Excellent Customer Service

Really pretty and unusual pieces, beautifully packaged. My wife was delighted with her Monstera set. Unfortunately however the chain broke. I let them know, and we had a replacement chain, free of charge, in 2 days. I cannot praise them enough, and even better they are a UK small business, so you know your money is going to actual people, not vast corporations.

15 de enero de 2025
Opinión espontánea
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Respuesta de As Above Jewellery

Thank You Sean! x

Valorada con 5 estrellas sobre 5

Highly recommend

Highly recommend! Cannot fault this brand at all. I never normally leave reviews for things but I’m so happy with my purchases I just had to! I ordered two necklaces, a pair of earrings, a ring and I received a free pair of studs with my order and everything is STUNNING real intricate little details and I’ve gotten loads of compliments on them! I’ve even kept the box and packaging because it’s all just so beautiful. I love that they use recycled materials and everything feels quite substantial and weighty in a good way. Will definitely purchase again.

25 de diciembre de 2024
Opinión espontánea
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Respuesta de As Above Jewellery

Thank you Kharis! x

Valorada con 5 estrellas sobre 5

I love this company

I love this company. The jewellery is well made, unique and beautiful. Delivery is fast, packaging is gorgeous and customer service is exceptional. No wonder I now have a bit of an addiction :)

1 de enero de 2025
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Respuesta de As Above Jewellery

Thank you! x

Valorada con 5 estrellas sobre 5

Beautiful piece of jewellery

Beautiful piece of jewellery, as described. Very prompt delivery and beautifully packaged.
I would highly recommend this company .

29 de diciembre de 2024
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Respuesta de As Above Jewellery

Thank you Mary! x

Valorada con 1 estrellas sobre 5

Ordered a gift card

Ordered a gift card, never received the email containing the gift card.

25 de diciembre de 2024
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Respuesta de As Above Jewellery

Hi Charlotte, please pop us over an email and we can help you. The Gift Card was sent to you automatically after ordering to the email address supplied, it may have landed in your spam folder. We are always here to help so please reach out via email if you ever have an issue. I look forward to hearing from you. Vicki

Valorada con 5 estrellas sobre 5

Great quality stuff

Great quality stuff, this is my second order and they've both turned up on time and in really cool packaging!

22 de diciembre de 2024
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Respuesta de As Above Jewellery

Thank you Ross!

Valorada con 5 estrellas sobre 5

Great quality jewelry

Great quality jewelry. Excellent service. Have bought many items and never been less than 100% satisfied.

1 de enero de 2025
Opinión espontánea
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Respuesta de As Above Jewellery

Thank you Vicky! x

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