ASAP 24/7 Plumbers Opiniones 

105
TrustScore: 1.5 sobre 5

1,6

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Extortionate price, extremely unclear terms. Full price only known after arrival. Hidden 20% admin fee added in addition to 20 % VAT charge. Will never use again.

Valorada con 1 estrellas sobre 5

I needed someone desperately to stop a leak and I asked several times on the phone what their hourly rate was, it wasn't a great line and sounded like £80 per hour, guy turned up and wanted me to sign... Ver más

Valorada con 1 estrellas sobre 5

Scam. Do NOT call this company! Their pricing structure is predatory at best. Tried to charge over £800 for a 40-minute job including for £200+VAT for jetting despite no jetting taking place. Even so,... Ver más

Valorada con 5 estrellas sobre 5

Jimmy and asap heating are just fantastic. Super friendly, always on time and excellent work and a highly competitive rate. Delight I have this as my regular engineer. It reassuring to have some so go... Ver más

Información sobre la empresa

  1. Fontanero

Escrito por la empresa

Local experts - Leaking Taps & Tanks, Boiler Repairs, Blocked Drains, Toilets, Sinks, Shower Repairs. Quick response and FREE quote call 0795 674 3404. Welcome to our emergency plumbing services, where your urgent needs are our priority. We understand that plumbing crises can strike at any time, causing stress and disruption. With a team of skilled professionals, we are dedicated to providing prompt, reliable solutions to restore your peace of mind. Our experts are equipped with state-of-the-art tools and techniques, ensuring efficient service tailored to your specific issues. Committed to quality and customer satisfaction, we offer transparent pricing and swift response times to keep your home safe and functional. Trust us for all your emergency plumbing requirements—your satisfaction is essential to us. Let us handle the plumbing challenges, so you can focus on what truly matters. Our services: Heating Central Heating Repair Immersion heaters repair Water heater repair Unvented hot water cylinder repairs All Boiler Repair Annual Services Plumbing emergency Sink repairs Tap repairs Toilet Repairs Leak detection and repair burst pipe repair DRAINS Drain Repairs Drain Jets cleaning Downpipes & Gutter Cleaning Drain Unblocking Saniflo installation and repairs Why book with us Rapid response 24 hours availability Gas safe accreditation AREAS we cover Romford, Chelmsford, Ilford, Greenwich, Woolwich, Dartford, Grays, Brentwood, Basildon, Epping, Stratford, Barking, Dagenham, Rainham, Chingford, Woodford, Walthamstow, Ockendon, Upminster, Hornchurch, Billericay and areas around. Need another service? Contact us and let us know what you need!


Información de contacto

1,6

Muy malo

TrustScore: 1.5 sobre 5

105 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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1,6

Todas las opiniones

(105)

105 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

One of the best company I’ve ever…

One of the best company I’ve ever called. I had a leak coming from my ceiling two other plumber came and they didn’t know what they’re doing but ASAP 24/7 plumbers sent someone very experienced. He sorted out all my problem with the reasonable price. I will 100% recommend them.

3 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

These guys are rip off merchants

These guys are rip off merchants. The pricing structure is unclear until the plumber is in your house, at which point they say it's £259 per hour.

After being assured a part could be sourced in 15 mins, he came back 90 minutes later, stinking of cigarettes. I was of course charged for this time, £50 for a plastic button and then an additional 20% admin fee.

Avoid at all costs - absolute bandits.

2 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scam

I called this company and they sent out an egineer. I was quoted £49 for the call out on the phone. When they arrived they sent me an email stating that it would be £249 per hour. At this point they were in my home and I had made arrangements for someone to be there. They didn't fix the fault I have to get an electrician out to fix it and it would have ran into thousands. Final bill was £441 for checking the problem.

31 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

£1,277 for a 2-hour job

Called for a PRV replacement on a hot water cylinder. Engineer quoted £269/hr and estimated 2 hours. The job took 2 hours and 6 minutes, they charged for 3 full hours. That’s an extra £269 for 6 minutes, thanks to a "per hour or part of an hour" clause buried in their T&Cs.

On top of that, a 15% admin fee (£138.90) was added to the total before VAT. Final bill: £1,277.88 for a job that any reputable plumber would charge £400–500 for.

But here’s the real concern: the invoice charges 20% VAT (£212.98) yet shows no VAT registration number anywhere. The only number on the invoice is their Companies House registration number, which is not a VAT number. If they’re not VAT-registered, collecting VAT from customers is unlawful. I’ve raised this with them directly and will be reporting it to HMRC if they cannot provide a valid VAT number.

I’m not the first to experience this, other reviews on here describe the exact same pattern: vague pricing on the phone, inflated charges on arrival, and questionable VAT practices.

The repair work itself was fine. But the pricing model is designed to extract maximum money from people in urgent situations. Avoid if you can.

25 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Emergency call out

Sunday morning 7am had a burst pipe called this company they sent an engineer out within 30 mins got job done in the hour and replaced the pipe that had burst reliable 10/10 timming 10/10 pricing was fair as it was emergency and stopped my house getting damaged 10/10

15 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

We called this company out this morning…

We called this company out this morning complete scammers! wanted to charge us £370 for an hrs work, call out charge £69 then added VAT. We paid the call out charge and noticed no VAT number on the invoice, called for their VAT number no VAT number as not registered!! however on their invoice mentioning the charges it mentions VAT chargable! Please do not use this fake company!!!!!!!

24 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I called asap plumbers as I had a burst…

I called asap plumbers as I had a burst pipe !
They were very prompt and professional!
They fixed the issues within minutes and got my water back on with no more leaks !
Would definitely use again 🌟🌟🌟🌟🌟

22 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

We called up for a blocked manhole…

We called up for a blocked manhole overflowing. Engineer came within a reasonable time. Well mannered and polite engineer. Was not here to waste time. Got the job done. Blood sweat and tears gone into the job. Worth every penny compared to other companies. Give the engineer a raise!!

13 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Horrific experience - A scam Company

Horrific experience. I spoke to a woman called ‘Jane’ (fake name) who despite being asked for transparency on pricing gave no information about the hourly rate only that the emergency call out fee was £69, which seemed reasonable at first blush. She said pricing would depend on the labour and whether any parts were needed etc but did not clarify that the engineer would do nothing until all charges were agreed. When the engineer turned up, he then told us that the hourly fee (excluding the call out) was £375 Plus another 15% admin fee!! Moreover, he would not even do a diagnostic unless all charges were agreed. The effective call out charge would therefore in fact have been over £500 for even 1 minute’s work. He would then not leave without payment of the misleading call out fee of £69, which we paid to get rid of him for zero service. We did not use this engineer and would NEVER EVER use this company. It is indisputably a scamming company set up to fleece people facing an urgent plumbing or boiler issue.

14 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not use this service - predatory and scam

Do not use this service. They operate maliciously to scam people, and their pricing is predatory. The pricing is not made clear over the phone, and when the technician shows up, you must immediately sign a "contract" that says the charge is £279 per hour, but if you don't sign, you must pay £49. Among other things, you have to pay by bank transfer, which can't be refunded or disputed and you must pay before the technician leaves, which is legally unenforceable. My technician conveniently finished after 62 minutes, meaning I had to pay for a whole two hours. When asking for evidence of when he started and when he finished, they pushed back and got confrontational. On top of that, I'm not sure if he actually fixed anything.

10 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

My sink tap was leaking and I called…

My sink tap was leaking and I called this company they told me £49 call out charges I was agreed.
Plumber came and spend more then hour and still not able to find leaking then I said leave mate I am in rush I have to go somewhere.
He phoned company they send me invoice for £459.56 for nothing.I humble request to everyone don’t even try to contact this company they are ripoff.
Absolutely disgusting the way off calculating of hourly charges and 15% admin fee on top of bill.
Not recommendable at all.

3 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

£1500 administrative fee

£1500 administrative fee plus labour on top. Be warned. TOTAL RIP OFF. Work was agreed by my tenant, I was unable to communicate as my wife had died and hour earlier. AVOID AVOID AVOID £2100 plus to fix a broken toilet. Shame on you

1 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

DONT USE THIS COMPANY

I had issue with my toilet flushing mechanism. So I was given call out charge of £59, excluding VAT and then they said work would cost me £299/hour which at that point I decided not to proceed as the plumber didn’t had the parts so getting the parts and fixing will come around 2hrs so I decided not to go further. So please be aware of the pricing model.

1 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolute scam

Absolute scam! Took advantage of the fact it was emergency work. Finished by 9 but then sat in the van and closed the job at quarter past to be able to charge an extra hour! Do not use!!

25 de enero de 2026
Opinión espontánea

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