Had a electrician from A Shade Greener to check the electric to my solar panels today. Ricky was very polite got on with the job,and even covered his shoes before entering the house. Very nice polit... Ver más
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Had a electrician from A Shade Greener to check the electric to my solar panels today. Ricky was very polite got on with the job,and even covered his shoes before entering the house. Very nice polit... Ver más
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I’m selling my house and the buyers solicitors wanted answers to 11 questions about my shade greener solar panels. I passed on these questions to a shade greener legal department asking for assistance... Ver más
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Arron visited our home today to repair our solar panels. He was very professional, friendly and pleasant, and quickly identified and fixed the problem. Thank you for your help, Arron — we really ap... Ver más
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I have a number of residential sales on at the moment involving houses with solar panels. Each has required a Deed of Variation which has been dealt with by Izabela Saldat. Izabela has proved to be e... Ver más
La empresa ha respondido
A Shade Greener Maintenance are the largest renewable energy maintenance company in the UK, we look after over 70,000 Solar PV systems.
Reino Unido
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A Shade Greener identified an issue with our solar system and arranged for an electrician, Ricky, to identify the fault. He was courteous, professional and fully explained what the issue was and quickly installed a new piece of equipment.

Respuesta de A Shade Greener Maintenance (Solar)
Arron was very helpful explained everything that was going on with Solar panels and was Very Efficient with everything he done.

Respuesta de A Shade Greener Maintenance (Solar)
Izabela Saldat is an absolute pleasure to work with. She handles matters promptly and efficiently, resolving any issues that arise with ease. In particular, she made the process of dealing with lender requirements relating to the solar panels straightforward and stress-free, always being accommodating and responsive throughout. I could not ask for a better person to handle these matters.

Respuesta de A Shade Greener Maintenance (Solar)
Once again, Francesca has sorted out an E-on F.I.T. payment problem for us. She's a treasure - if her standard of efficiency is indicative of A Shade Greener's employees, the managers there must be very happy. Thank you, again, Francesca.

Respuesta de A Shade Greener Maintenance (Solar)
Arrived at the appointed time Aaron was professional, polite and efficient

Respuesta de A Shade Greener Maintenance (Solar)
Karen was lovely to deal with. She was friendly, knowledgeable and helpful. A real credit to been company.

Respuesta de A Shade Greener Maintenance (Solar)
Izabela has been great in doing everything she can for me in any and all questions I’ve had.
A shade greener as a company I wouldn’t recommend because of the additional burden for remortgaging and selling creates due to their solar panels and lease entitlement.
Sadly they were on when I bought the property and no way of removing the 25year lease

Respuesta de A Shade Greener Maintenance (Solar)
Slightly ironic to have the word ‘maintenance’ in their name on here when they won’t send anybody out to have a look at our panels which have been off for 2/3 months now, expect us to turn them back on despite no maintenance being carried out so far during the lease (around 11/12 years) and us reporting a pigeon problem under the panels which they have washed their hands over, despite our concerns that the panels are off due to damage sustained by the pigeons.
Terrible company, terrible experience, appalling customer service. Please, please, do not consider using them!

Respuesta de A Shade Greener Maintenance (Solar)
Dealt with Izabela Saldat in relation to a legal matter. She was very polite in her communications; always quick to respond and helpful.

Respuesta de A Shade Greener Maintenance (Solar)
I rang a shade greener maintenance as I’m a new owner to a property with panels and had no information, Natasha answered and was very helpful setting me up and having information sent to me, thank you

Respuesta de A Shade Greener Maintenance (Solar)
You deal with friendly real people and provide you with the information and service you need. Highly recommend

Respuesta de A Shade Greener Maintenance (Solar)
The Electrician Ricky A resolved the problem quickly and efficiently and also explained how to check on the smart meter how many Watts we had in reserve.

Respuesta de A Shade Greener Maintenance (Solar)
Shannon was vey helpful and kind, when helping me sort out my situation and with great care and respect

Respuesta de A Shade Greener Maintenance (Solar)
Absolutely terrible company. 2 connector panels have fallen off and landed on my car, the company does not care. The panels are working, they don't care about any legal obligations they have towards maintaining their equipment and refuse to come out to the property to check.
Edit: Further to the companies reply here, of course you don't care, you are still getting paid the tarrif. I care about damage to my car, a potential fire because wiring connectors are missing and any other issue that bits of your equipment (that have never been check or maintained in the time they have been on the property) might cause in the near future. But hey, if and when it does, rest assured I will sue.

Respuesta de A Shade Greener Maintenance (Solar)
Maintenance guy was great overall. Done the job and explained everything. +++
Any questions answered...

Respuesta de A Shade Greener Maintenance (Solar)
Excellent service from Aaron who was very polite and knowledgeable found the problem straight away and replaced the nessasary parts would highly recommend Aaron

Respuesta de A Shade Greener Maintenance (Solar)
Ricky came to fix my panels and was super friendly and explained everything to me even showed me how to see if I was using the free electric. Rang me before he came as had a cancellation so even got them done sooner than the appointment time.

Respuesta de A Shade Greener Maintenance (Solar)

Respuesta de A Shade Greener Maintenance (Solar)
I have a pigeon infestation on my roof, causing damage and inconvenience. There was no warning of this or mention of it in the contract. I contacted A Shade Greener asking for advice, and received a passive aggressive reply putting the responsibility squarely with me to fix. Very disappointed with them and would advise NOT to proceed with installation without discussing this (I now know) almost inevitable outcome of vermin.
Izabela Saldat was a ray of sunshine and extremely helpful with us obtaing the required deed of variation for our sale.

Respuesta de A Shade Greener Maintenance (Solar)
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