Ash & Alder Opiniones 

51
TrustScore: 3 sobre 5

3,1

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I placed an order on June 19, 2026. I paid and the payment was processed the same day with an order confirmation number. I have attempted to track my order and the status is unchanged, Processing. I... Ver más

Valorada con 5 estrellas sobre 5

I've always been stretching my budget for these types of products as it's hard to find anything affordable if quality is what you are after. This is possibly the only place where you can get everythin... Ver más

Valorada con 1 estrellas sobre 5

I ordered and paid 753 dollars for a product asked for a refund have not gotten a refund or product. Kept emailing them and now my emails will not go through. At this point I just need my money back... Ver más

Valorada con 5 estrellas sobre 5

I highly recommend Ash & Alder to anyone looking for beautiful, stylish furniture. The team there really goes above and beyond to make sure you find exactly what you're looking for.

Información sobre la empresa

  1. Tienda de muebles

Escrito por la empresa

Ash & Alder Founded in 2010 in the UK, Ash & Alder is a luxury furniture retailer that prides itself on it's vast yet meticulously curated selection of interior pieces. Obsessed with helping people transform their homes into beautiful and elegant spaces, our company searches all over the world for the most timeless artisanal pieces money can buy.


Información de contacto

3,1

Medio

TrustScore: 3 sobre 5

51 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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3,1

Todas las opiniones

(51)

2 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The linens feel soft

The linens feel soft and they don't make you sweat at night. Keeps my body cool and my overall sleep has also improved. Happy customer, thanks!!

30 de junio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Possibly a scam site

Possibly a scam site. Placed an order in November 2023. No Delivery. No response to emails. Can't get through on the contact number provided.

1 de noviembre de 2023
Opinión espontánea
Logotipo de Ash & Alder

Respuesta de Ash & Alder

Hi, Michelle. We're sorry you may have had such an experience with us. Unfortunately, we cannot locate your order number. Please kindly share your order number with us so we may resolve this issue, if we have not already done so.

Valorada con 1 estrellas sobre 5

Been trying to get a refund for 2…

Been trying to get a refund for 2 months now and there is no response via email or on the mobile phone number on the website. I would not use

2 de diciembre de 2023
Opinión espontánea
Logotipo de Ash & Alder

Respuesta de Ash & Alder

Hi, Amanda. We're sorry you may have had such an experience with us. Unfortunately, we cannot locate your order number. Please kindly share your order number with us so we may resolve this issue, if we have not already done so.

Valorada con 1 estrellas sobre 5

Very bad customer service

I purchased an item from this store. Bloomingville Moony bookcase and they confirmed they were getting the item ready to ship.
However they then emailed and said the item would take four to six weeks which I agreed to.
The item is still for sale on the website shipping within 10 days but they are now saying the item won't be with me until Jan.
Very disappointed.

1 de noviembre de 2023
Opinión espontánea
Logotipo de Ash & Alder

Respuesta de Ash & Alder

Hi, Caroline. We are very sorry you have had such an experience with us. As you know, many of our items are either made to order or are limited in stock, and due to the high demand for some of our products, the lead time may vary. If an item suddenly runs out of stock, the lead time will depend on our supplier's stock availability or production capacity, which varies as well. Nevertheless, we always try our best to ensure that our customers receive their orders on time, with as few delays as possible. Once again, we apologize for your experience with us.

Valorada con 5 estrellas sobre 5

The team is great

The team at Ash & Alder really took the time to understand my needs and preferences when shopping for furniture. They helped me find the perfect pieces for my home.

11 de agosto de 2023
Opinión espontánea

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