Aura-Star® Memorial Jewellery Opiniones 

207
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I ordered this ring for my daughter for Christmas from our dog Milo that passed away at 12 years old. The ring was absolutely stunning. The box with a little light that made The ring show so beautiful... Ver más

Valorada con 5 estrellas sobre 5

I cannot express how stunning the earrings we ordered are and truly I have never seen such beautiful packaging in my life. We were blown away. The packaging doesn’t sound like a big deal but honestly... Ver más

Valorada con 5 estrellas sobre 5

Overwhelmed with Emotion when Today I came home to find my package had arrived. The package was beautifully gifted, then happy tears arrived when I opened up the box to see my stunning necklace wi... Ver más

Valorada con 5 estrellas sobre 5

Informed every stage of the way... Ashes received ..ashes sent back etc and all accurate information. Product itself is beautiful, perfect fit..better than I expected, considering I went with the chea... Ver más

Información sobre la empresa

  1. Diseñador de joyas

Escrito por la empresa

When someone close to you passes away, it can be overwhelming. The right memorial jewellery can feel like a life raft at this difficult time, keeping your loved one’s memory close to your heart. Here at Aura-Star® Memorials, we’ve spent more than a decade helping families like yours find the perfect memorial for their loved ones. Whatever you need, we are here to help. In the industry for over a decade, we are a British, family-owned company based deep in the Hertfordshire countryside. Our philosophy is that everyone deserves a personal tribute. So, we are dedicated to creating unique and beautiful memorial jewellery of all kinds. Everything we do is to help families like yours find something that truly speaks to the relationship they shared with the person they lost. Our wide range includes memorial jewellery of all kinds. Whether you would like a ring to feel your loved one holding your hand, or a pendant to keep them close to your heart, we can help you. We seek out beauty and individuality in every piece, so you can trust us to help you find something truly fitting for your loved one.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

207 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(207)

2 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

The ring feels very cheap not what I…

The ring feels very cheap not what I was expecting at all

21 de octubre de 2022
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Respuesta de Aura-Star® Memorial Jewellery

We are very sorry to learn you were not happy with your ring. We will contact you to understand further as all our customers have have been very happy with their purchase. We always take on feedback and try and improve where necessary.

Valorada con 2 estrellas sobre 5

Very disappointed with the product …

The service & presentation was excellent and great care had been taken to be respectful however I was really disappointed with the product itself. I had ordered a beautiful, rich, deep Galaxy blue charm & what I received was a light turquoise/greeny blue charm. Nothing like the website picture I had fallen in love with. If I can find a way to add photos I will attach. So disappointed 😞

25 de septiembre de 2022
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Respuesta de Aura-Star® Memorial Jewellery

As per our recent communication, we hope you are happy with the steps we are taking to resolve your query. We hope we can end with a satisfactory outcome.

Valorada con 5 estrellas sobre 5

Beautiful

Thank you so much for my beautiful locket. It means so much to me to have someone who was so dear to me with me all the time.

14 de octubre de 2022
Valorada con 5 estrellas sobre 5

Excellent service

Bhav and his team went above and beyond to get my jewellery too me in a matter of days so I would have my jewellery to take back with me overseas. Both pieces are beautiful

13 de octubre de 2022
Valorada con 5 estrellas sobre 5

Thank you

Sending my grans ashes was hard 2 do but they reassured me they would be treated with dignity and respect.. my piece of jewelry is just what I had asked for

13 de septiembre de 2022
Valorada con 5 estrellas sobre 5

STUNNING!!!

I cannot express how stunning the earrings we ordered are and truly I have never seen such beautiful packaging in my life. We were blown away. The packaging doesn’t sound like a big deal but honestly it really makes a difference when it’s this incredible. Everything was amazing and my sister loves the earrings and we couldn’t be happier overall.

12 de septiembre de 2022
Valorada con 1 estrellas sobre 5

No way of contacting them

Web form did not work, email address I sent came back. Checked was spelt correctly and was, so maybe just glitch. Unable to find telephone number when I looked and contact page is now showing as error.

8 de septiembre de 2022
Opinión espontánea
Logotipo de Aura-Star® Memorial  Jewellery

Respuesta de Aura-Star® Memorial Jewellery

Dear Stephen, we are sorry that you have been unable to contact us. Whilst we will take a look at any online contact forms, we can assure you that our email address is fully funbctional and we also provide a telephone number for your convenience. We are not a 'dodgy' company and we are proud of our amazing 5* reviews from our very happy customers. If you would like any help, we will be happy to assist you. Our email address is info@keepsake-jewellery.com

Valorada con 5 estrellas sobre 5

Fast excellent service trusted

Fast excellent service trusted. I am so pleased with my ring containing the ashes of my husband who died very suddenly and far too young! The presentation was beautiful and opening the ring box was magical it was lit up making the ring sparkle and I felt instant comfort in having it I have used other companies before but this one is 100% the best I highly recommend 5*
Thank you

19 de agosto de 2022
Valorada con 5 estrellas sobre 5

Absolutely love my ashes ring from…

Absolutely love my ashes ring from ashesurnjewellery! My lovely nana is with me always in my beautiful ring. The company was so quick to get it made and sent out. The easy to use packaging to send the ashes was great and i knew they’d be safe. Many thanks for creating a piece of jewellery i can treasure for ever!

21 de julio de 2022
Valorada con 5 estrellas sobre 5

Aura - Star Jewellery

The ashes jewellery has been nicely made with careful consideration and lovely presentation A welcome physical connection, as well as our memories of a much loved family dog.
Thank you for a first class service.

17 de julio de 2022

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