Ashford Blake Opiniones 145

TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Beautiful table! Perfect colour match to the sample which is what we were most worried about. Communication in regards to delivery was excellent. Rob and Cam who delivered the table were friendly and... Ver más

Valorada con 5 estrellas sobre 5

We ordered the round chunky dining table in Feb and it has been delivered today. It was heavy and Rob an Cam both did an excellent job of getting it into our room and putting it together being carefu... Ver más

Valorada con 5 estrellas sobre 5

Fantastic table!!! We love how the table looks in the dining room and it was definitely worth the wait!! Ale and Tony were the best delivery team we've encountered, they were amazing with my curious s... Ver más

Valorada con 5 estrellas sobre 5

We found Ashford Blake on line and they were very helpful - even arranged for us to go in to see the workshop. The order process was great. Our delivery was all the way to Pembrokeshire and Ali & Ro... Ver más

Información sobre la empresa

  1. Fábrica de muebles

Escrito por la empresa

At Ashford Blake, we are passionate about transforming spaces with our meticulously handcrafted furniture. We specialise in designing and building bespoke, artisanal pieces that add a touch of elegance, warmth, and functionality to any environment. Whether you're looking for rustic wooden tables and chairs, bar stools, dining tables and chairs, office furniture, or even garden furniture, we have you covered.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

145 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Excellent from start to finish

Excellent from start to finish. Furniture is beautiful and even better we could choose a narrow width so Christmas this year we can fit 10 around the table as it fits in our dining room. Amazing would use again

27 de noviembre de 2024
Opinión espontánea
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Respuesta de Ashford Blake

Your kind words are greatly appriciated. We strive to provide the best service possible, and it's fantastic to know we hit the mark for you.

Valorada con 5 estrellas sobre 5

Really love my table

Really love my table, great quality, easy to put together. Delivery was smooth as well, would definitely order from here again

23 de diciembre de 2024
Opinión espontánea
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Respuesta de Ashford Blake

Thank you for sharing your positive experience with us! We look forward to welcoming you back.

Valorada con 5 estrellas sobre 5

We absolutely love our Chunky Rustic…

We absolutely love our Chunky Rustic Breakfast Bar.
I normally like to see before I buy and I wouldn’t normally buy something so big online but I couldn’t find anything as chunky and solid as this so I trusted the reviews customers had written and I’m so pleased I did.
Everyone comments on it and wants to know where I bought it from.
The delivery time was quicker than estimated and was a very smooth process.
I needed some help with colour choice and Alex was very helpful.
100% recommend this company for beautiful quality furniture.

23 de noviembre de 2024
Opinión espontánea
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Respuesta de Ashford Blake

Glad to hear your friends and family love your new breakfast bar. Thank you for taking the time to share your thoughts, and I'll pass on your praise to Alex. We hope to see you again soon.

Valorada con 5 estrellas sobre 5

We absolutely love our breakfast bar

We absolutely love our breakfast bar. The quality and finish is superb and has some real character to it. The customer service is great and were happy to accommodate us with delivery

21 de noviembre de 2024
Opinión espontánea
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Respuesta de Ashford Blake

Thank you for your exceptional review! We're pleased to know that you loved your experience, and we appreciate your feedback.

Valorada con 5 estrellas sobre 5

Breakfast bar

Ordered a breakfast bar , arrived in good time , was exactly the size I expected and the quality exceeded my expectations . Delivery was excellent , assembled and put in place .

1 de noviembre de 2024
Opinión espontánea
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Respuesta de Ashford Blake

Thank you for the 5-star review, as a small business it's really important to us that we leave our customers with nothing but good things to say about their experience buying from Ashford Blake. Looking forward to welcoming you back soon!

Valorada con 5 estrellas sobre 5

Fantastic customer service and…

Fantastic customer service and communication. Hight quality and wonderfully made. We completely love our breakfast bar. Thank you so much.

20 de diciembre de 2024
Opinión espontánea
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Respuesta de Ashford Blake

We pride ourselves on our customer service, so it's great to hear your positive feedback! Thank you.

Valorada con 5 estrellas sobre 5

High Quality furniture

Had a few issues regarding delivery as we were in the process of moving but Alex stuck with us and it all worked out fine.
Very nice furniture...if you want to play it cheap,fine but the little extra we paid is worth every penny.
High quality stuff and looks superb.

16 de diciembre de 2024
Opinión espontánea
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Respuesta de Ashford Blake

Thanks for the review, glad to hear the move went well! I'll pass on your comments to Alex, he'll be very happy to hear them.

Valorada con 5 estrellas sobre 5

Thank you your service has been …

Thank you your service has been exceptional you replaced what I asked no problem your table chairs are wonderful and we hope to appreciate them for years.
Well done for your customer service

4 de diciembre de 2024
Opinión espontánea
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Respuesta de Ashford Blake

Thank you for the great review Maureen!

Valorada con 2 estrellas sobre 5

Been waiting since the 16 of October…

Been waiting since the 16 of October for some chairs ordered… still go no answer…. On the web site says 3-5 working days … has been 3 weeks now

16 de octubre de 2024
Opinión espontánea
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Respuesta de Ashford Blake

Thank you for taking the time to share your feedback, and I sincerely apologise for the delay and any inconvenience it may have caused. We understand how important it is to receive your order on time, and I'm glad to hear that you have now received your barstools.

Unfortunately, our supplier experienced an unexpected shortage, which led to an extended delivery timeframe. I appreciate your patience and understanding as we worked to resolve this issue.

Please rest assured that we are taking steps to ensure more accurate delivery estimates in the future and to prevent situations like this from occurring again. If there's anything else we can assist you with, or if you have any more questions, please feel free to reach out to our customer service team.

Thank you for choosing us. We hope you enjoy your new barstools, and we look forward to serving you again in the future.

Valorada con 5 estrellas sobre 5

Stunning table and great service

Stunning table and great service. We’ve been looking for a quality dining table for a while. Ashford Blake came out on top on both options and choices to really personalise it the way we wanted. We’ve now taken delivery and are delighted with the table. It’s simply stunning. The table and legs were put together at point of delivery. Great price, beautiful piece and excellent service.

1 de noviembre de 2024
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Respuesta de Ashford Blake

We really do appriciate you taking the time to share your feedback, glad we could help add something special to your dining room!

Valorada con 5 estrellas sobre 5

Perfect desk

Need a larger desk that complimented existing office units in home study.
Found the perfect desk here that we could choose everything, from colour to legs to length etc
Would definitely use this company again

3 de octubre de 2024
Opinión espontánea
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Respuesta de Ashford Blake

Great to hear you found something to compliment your existing office furniture. Thank you for the review.

Valorada con 5 estrellas sobre 5

Wonderful desk, exactly as described

I stumbled across this company when I was searching for a new desk for my study. Loved their website and found the desk I wanted. I took a risk ordering it online as I was not able to go to the showroom. Just as impressive were the two guys who delivered it and installed it. Very helpful throughout. Will definitely use this company again.

1 de julio de 2024
Opinión espontánea
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Respuesta de Ashford Blake

I'll pass your comments on to our delivery team, they'll be very happy to hear them. It means a lot to us when customers take the time to leave a review, thank you.

Valorada con 5 estrellas sobre 5

Solid table

We searched high and low for a natural wood dining table for the dining area to complement our new kitchen. Ashford Blake kept coming out top everytime we searched. We could chose the colour and the style of the legs so we were able to build exactly what we were after. Delivery was hassle free and the delivery team secured the legs on delivery. The table is so solid and sturdy. It has exceeded our expectations and now completes our kitchen diner. Very please and will make Ashford Blake our first stop when in need of more furniture

31 de julio de 2024
Opinión espontánea
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Respuesta de Ashford Blake

Thanks for the review Michelle!

Valorada con 5 estrellas sobre 5

We ordered a 3m x 1.2m solid oak table…

We ordered a 3m x 1.2m solid oak table with chunky black legs from Ashford Blake and the quality is unbelievable, it literally took 4 of us to get it in the house!
Exactly as described when purchasing.
Pre and post service no issues whatsoever.

8 de agosto de 2024
Opinión espontánea
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Respuesta de Ashford Blake

Thank you for the great review Mark!

Valorada con 5 estrellas sobre 5

VERY HAPPY

Extremly happy with our purchase of a reclaimed wood dining table from Ashford Blake. Just what we were after and looks fab in our dining room . Good Company to deal with and delivered in the time stated ..
Thankyou Dean and Emma Reynolds (Norfolk)

20 de agosto de 2024
Opinión espontánea
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Respuesta de Ashford Blake

Thanks Dean!

Valorada con 5 estrellas sobre 5

Great product's delivered on time

Great product's delivered on time, and the guys assembling the table were professional, would definitely recommend this company, and it's product's

14 de agosto de 2024
Opinión espontánea
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Respuesta de Ashford Blake

Thanks for the 5-star review John!

Valorada con 4 estrellas sobre 5

Do not deal with Ashford Blake - Updated

Do not deal with Ashford Blake, shocking service and communication. Having spent £7k with this company I would never use them again. First delivery date delayed and only part delivered, second delivery was a £5k boardroom table which got left by the drivers on the ground floor despite knowing that is should be delivered to the second floor. Our first floor is a vet clinic so not an ideal place to just leave it. We moved it to its location and then had to employ a carpenter to build it. 3 weeks on we are still waiting for the book case with no delivery date, no communication or apology. Shocking service.

**After the above experience the team at Ashford Blake went out of their way to rectify the situation and credit us the additional costs that we incurred. Ryan did a great job in communicated with us to resolve the issues**

3 de septiembre de 2024
Opinión espontánea
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Respuesta de Ashford Blake

Thank you for sharing your experience with us. I genuinely apologise for the initial challenges you faced regarding the delivery and communication. We understand the frustration that can result from such experiences, especially when our service has not met the high standards we set for ourselves.

I'm pleased to hear that our team, particularly Ryan, was able to step in and rectify the situation to your satisfaction. We appreciate your patience as we worked to address the issues and ensure all incurred expenses were credited. Your feedback has highlighted areas for improvement, and we're committed to enhancing our processes to prevent similar occurrences in the future.

Our goal is always to provide a seamless experience for our customers, and while we recognise we fell short at first, we're grateful for the opportunity to make things right. Thank you again for your valuable feedback and for allowing us to correct the situation.

Should you need further assistance, please don’t hesitate to reach out directly.

Valorada con 5 estrellas sobre 5

Beautiful table in solid oak

Beautiful table in solid oak

We were searching for a meeting table for weeks on the usual office supply sites and then came across Ashford Blake by chance. Lovely craftsmanship and a very study table indeed.

31 de julio de 2024
Opinión espontánea

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