Horrendous experience
Horrendous experience. We signed up with Ashley Leahy Real Estate in March 2024. They were supposed to start the sale ar Easter but never did. We had to push them into getting things started. We had to ask quite a few times for them to put the sale board up.
They brought a couple of groups and we got an offer on 11th April. Ashley Leahys told us the buyers were ‘cashed up, in a rental, after selling their house, ready to buy and wanted a quick sale’. Then on 23rd April, 2 weeks later the buyer came to our home and told me he needed to ‘dig his payslips out and try to get a mortgage’. Then Ashley Leahys said he had a 50% deposit, so getting a mortgage was no issue (this is the time we got the MOS). Then when nothing happened (mid June), we found out they now had a ‘sizeable chunk’ as a deposit, so Ashley Leahys said. They denied all the different lies every time the story changed. Then after that Ashley Leahys said they had a ‘deposit’, which to be honest, could be anything? Then Ashley Leahys told me the buyers were going for a high risk lender for their mortgage (they even told me who the lender was, at that stage). At no stage did they communicate things to us. We always had to hassle them to get any info. They even took our house off the market without asking us. They then told me what they meant by ‘cashed up’ was that they were cashed up with a deposit (they actually wrote that in an email). If someone is ‘cashed up’, it clearly means they have the cash to proceed but apparently not with these guys. The manager then started ranting at me, over the phone and later apologised over an email, when I reported it to the owner (who was NEVER around). We ended up dismissing them at that point but they refused to release us from the contract until its legal expiry (15th July). As of today (8th July), we still havent arrived at the finance stage of the house sale - 3 months later (first base). Always get offers in writing guys, especially if you deal with this company and be prepared for utter chaos.
26 de marzo de 2024
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