Ashridge Nurseries Opiniones 

308
•
TrustScore: 4 sobre 5

3,8

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My First purchase was a pleasant experience. Order confirmation was given; details of the pickup and the product provided extra protection for the trip home. Nice, pleasant, knowledgeable conversation... Ver más

Valorada con 5 estrellas sobre 5

We ordered 12 175cm tall purple beech hedging plants as barefoot very late in the season (late May). We soaked them in tepid water for 2 hours when they arrived and got them straight in the ground wit... Ver más

Valorada con 5 estrellas sobre 5

Excellent Excellent website easy to navigate Excellent prices Excellent choices Really fantastic customer service second to none, fast response too any questions really friendly. I had clev... Ver más

Valorada con 5 estrellas sobre 5

Hyacinthe, was really very helpful in finding me exactly what i wanted. I've just received said plants and I'm over the moon. Great care was taken preparing plants for postage and I very much appreci... Ver más

Información sobre la empresa

  1. Vivero

Escrito por la empresa

Ashridge Nurseries is an online garden centre trusted by over 100,000 UK British gardeners


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

308 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 35% de las opiniones negativas

Suele responder en menos de 2 semanas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

3,8

Todas las opiniones

(308)

53 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

dorothy perkins roses(3) a…

I bought the dorothy perkins roses(3) a while ago and waited until they were well and truly established, They are wonderful loads and loads of flowers. Cannot fault Ashridge for waiting patiently for a revue.

1 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Trustworthy company

Ashridge supplied excellent plants. When one was unsatisfactory they sent a replacement without question.and it is growing well. They also provide useful monthly advice and tips on their website
Their communication is very good and I would have no hesitation in ordering from Ashridge in future.

10 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outside of guarantee?

Although technically by the time I realised my copper beech tree had died and it was outside the guarantee period Ashridge Nursery agreed to replace it because I had no way of knowing it was dead until it failed to show signs of life in the spring of 2023.
The replacement tree is growing well and full of life.

7 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor stock, care in transport and communication

Three years on and we have watched the majority of the trees and shrubs bought from Ashridge die despite our caring for them and giving them all a good start. We put a couple of hundred hornbeam from another nursery and these have all done well. We chose native trees suited to our location in Lincolnshire.
We had unresponsive communication from this outfit and had to chase our order. When they eventually arrived as bare root stock, we could see evidence of fungal attack on the roots already. Nevertheless as we had bought several hundred pounds worth of stock and time was of the essence in terms of autum planting, we trusted in the reviews, reputation and longevity of the firm. We would never buy from Ashridge again and have since used a local firm where we can view the stock. If you are buying a few roses, I'm sure they are OK but don't plan a major landscaping project without visiting the nursery.
Please note after having had to chase up our order several times, we wouldn't put any faith in follow up promises subsequent to this review. Hopeless lack of customer service.

27 de junio de 2025
Opinión espontánea
Logotipo de Ashridge Nurseries

Respuesta de Ashridge Nurseries

We are very sorry to hear of your concerns about your plants. We have checked our records and are unable to find any correspondence from you at all regarding the quality of your plants in the last two and a half years since they were despatched. We would very much like to help resolve any concerns you may have with your plants and if you would like to contact us at support@ashridgetrees.co.uk we will be pleased to help you. It would be helpful if you can please quote Trust Pilot in the subject line.
You are a valued customer and look forward to hearing from you so we can rectify this for you.

Valorada con 4 estrellas sobre 5

Fragrant roses

I bought some bare root roses. They were described as fragrant. I am absolutely delighted with them. They are a peach colour and smell divine. They are really flourishing.

1 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Super quality plants

Super quality plants. The bare root hedge trees all had strong roots and all took quickly. I also bought bare root roses which were also big and strong. Customer service has been extremely helpful too!

24 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Company to deal with

Excellent Company to deal with. Communication 5 star. Bought two bare-roots roses last year, arrived late autumn with well grown root systems. Have produced exception bushes and beautiful large blooms in this year, their first season.

17 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

What a wonderful rose! Thank you.

We ordered a Little Sunset rose as a gift for our daughter. She had seen ours and really wanted one. We couldn’t find one anywhere but finally found that Ashridge Nurseries had it. We ordered it in the 18th June and it arrived on the 21st. It was incredibly well packaged and is the most gorgeous, healthy rose with loads of blooms to come. Absolutely delighted with the service 😊

21 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding Customer Service

So refreshing to deal with a company that really cares. Their customer service is second to none and I would not hesitate to use them again, safe in the knowledge that the customer really matters to them. Outstanding!

19 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The plant I received was first class

I have just received my first order from Ashridge Nurseries. I received a wonderful specimen of Lavandula angustifolia 'Rosea/Jean Davis'; it is absolutely lovely. It is a decent size and is currently in bud. I cannot wait to see it in full bloom. I am really impressed with Ashridge. ⭐⭐⭐⭐⭐

4 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

They were wonderful at customer service.

They were wonderful about helping me with my order. When I ordered my plants, they kept me informed. Their customer service was great, I had a few days when I was away and they worked out my delivery so I'd be hope. My plants arrived in great shape.

29 de mayo de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

2 Sets of raspberry canes - all died.

Bought raspberry canes a few years back. They all looked very wet when they arrived but planted in prepared soil with 10 others bought from a local garden centre. The local garden centre ones grew into healthy plants which produced really good fruit. Unfortunately the Ashbridge ones (left the labels on them) all did nothing. Ashbridge asked me for photo's of the plants and soil after batch 1 and replaced them under the guarantee scheme (except for postage). I put the new ones in but this week went out to check on them. All the local garden centre plants have lots of new growth and are flourishing. The newer Ashbridge ones are all dead (the roots were non existent). Great customer service in replacing plants initially but unfortunately both sets of raspberry plants were very poor.

14 de abril de 2025
Opinión espontánea
Logotipo de Ashridge Nurseries

Respuesta de Ashridge Nurseries

Thank you for your review.
We are so sorry to hear of your disappointment. Please could we kindly ask you to email us at support@ashridgetrees.co.uk quoting your order number, so that we can look into this further and resolve for you as quickly as possible.

Kind regards,
Ashridge Nurseries

Valorada con 5 estrellas sobre 5

Outstanding service

Outstanding service, I asked them to delay my order for personal reasons, this was not a problem. My plants arrived in excellent condition. They are all good examples, as described on tthe Ashridge web site

7 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

BEWARE charges are not transparent

BEWARE! Charges are not transparent! I authorised payment for 3 items that included one delivery charge. They later told me they were splitting the packages and so would be charging me twice for delivery. Had they told me there would be two delivery charges from the outset i would never have ordered. They try to explain this after the event by saying its in their terms and conditions and they take a higher payment than they invoice you for. AVOID THIS COMPANY!

9 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Customer Service

When there was a problem with my order, the customer service I received was second to none without any drama. I would definitely use Ashridge again.

8 de abril de 2025
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más