Ashton + Barrow Opiniones 

69
TrustScore: 3.5 sobre 5

3,7

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Absolutely gutted with this company Like others I ordered goods in Nov ‘23, and never received them. I mailed them and they sent a generic reply saying they were busy ect. After the second mail... Ver más

Valorada con 5 estrellas sobre 5

My Christmas decorations were ordered just past the ‘last delivery before Christmas’ guaranteed date…..but came within days! Brilliantly packaged to ensure no breakages of the two glass baubles, and f... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Recently bought two beautiful lamps! Both were of a very high quality and look stunning in our home. I have made several orders also in the past including cushions, throws, glassware etc. Have always... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Product arrived damaged in transit 3 days before Christmas - they were Christmas gifts. Was very unfortunate as they would have been lovely stocking fillers. Customer services were very swift at rep... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de muebles

Escrito por la empresa

• Your Home, Your Vibe • A wondrous collection of stylish homeware, beautiful textiles, unique accessories and delicious home fragrances.


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

69 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,7

Todas las opiniones

(69)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fabulous prints

Most beautiful bird prints in stunning frames, very prompt delivery and extremely well packaged, would definitely recommend Ashton and Barrow, many thanks.

1 de abril de 2023
Valorada con 1 estrellas sobre 5

Order missing

I have waited patiently for my order never received it. Emailed the help email and never got a response. Overall sad I couldn't get my item.

25 de enero de 2023
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Respuesta de Ashton + Barrow

Hi Victoria, I'm so sorry you haven't received your item. I've just checked your order and it was definitely shipped, however I can see what the problem was. It seems it was delayed due to issues with international shipping via Royal Mail due to a cyber attack but we didn't receive any notification of the issue. I will email you separately now and hopefully we can get this resolved for you ASAP. Sincere apologies again, Dan | A:B Director

Valorada con 5 estrellas sobre 5

Great first experience

Found Ashton and Barrow online, made an email enquiry to them to see if they did a particular picture I was after. They offered to print it for me as they didnt have it on their website and, after putting the order in and receiving discount for first order after subscribing, the picture was with me 4 days later. The outside box did have a long tear (12"+), but because of the way the picture was wonderfully protected/packaged by being boxed inside a second box, it was completely undamaged. A great first experience of this company. Would recommend and use again.
Thank you Lauren and A:B team

3 de enero de 2023
Valorada con 5 estrellas sobre 5

First time customer

First time I have been on this website, and first time of purchasing.

Overall a lovely experience from start to finish ☺️

Customer service great, and quick to respond.

Will be using again.

29 de diciembre de 2022
Valorada con 5 estrellas sobre 5

Amazing

Amazing, best price on line, very quick delivery and beautifully packaged with a lovely hand written note. Can’t recommend enough.

19 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful decoration

Just what I wanted for my Christmas tree. Company kept in touch re delivery. Item well packed and as described online. Very happy.

9 de diciembre de 2022
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Respuesta de Ashton + Barrow

Thank you for your kind 5 star review Karina 🙏🏻

Valorada con 2 estrellas sobre 5

Poor product. Still awaiting label to return product

Ordered a bath mat early December, and when it arrived it seemed to be a bit dusty, perhaps from the warehouse. It was washable so I thought no problem. However the colours ran even though I washed it on low. I emailed about this for a refund and was told that a return label would be sent on the 8th of December and it still hasn’t been received. Overall poor customer service and poor product. Wouldn’t bother ordering again

8 de diciembre de 2022
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Respuesta de Ashton + Barrow

Hi Sam, I'm aware we have already resolved the issue and issued a full refund. I'm so sorry for the delay and the quality of the product you received. This was the first issue we've had like this so it was fed back to the supplier. I appreciate your feedback.

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