Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Totally smooth and professional transaction. Emailed Sat,called me on Monday to book. Collected Tuesday and paid Wednesday. Best quote from Google search. Would thoroughly recommend this company. Dea... Ver más

Valorada con 5 estrellas sobre 5

Everything was handled very efficiently from organising the administration to picking up my car. Jessica was very, very helpful organising everything for me, as was the driver who came to collect my v... Ver más

Valorada con 5 estrellas sobre 5

Very proffectional in ever department . From the first contact with my car details everything was smooth & informative on collection window. Very good price . Everything well explained in email... Ver más

Valorada con 5 estrellas sobre 5

My enquiry was responded to within a day and the parts quoted being a match for the model car and year. So uncertainty over 'fit' removed. The guys I dealt with were very knowledgeable, professional... Ver más

Información sobre la empresa

  1. Tienda de repuestos de automóviles usados
  2. también en la categoría
  3. Concesionario de automóviles usados

Información proporcionada por diversas fuentes externas

Established for over 35 years, ASM Auto Recycling is widely regarded as one of the UK’s most modern and professional vehicle salvage agents and parts recyclers. We currently process over 30,000 vehicles every year. Our online salvage auction offers over 2,500 cars, vans and motorbikes for sale every week and we have a further 2,500 vehicles for parts dismantling. Supporting the used car parts market is an integral part of ASM’s business and, as part of our auto solutions strategy, we have an impressive ‘green recycled parts’ department which stocks over 100,000 recycled car parts – and all of our green parts are sold with a 90-day guarantee.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

146 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(146)

26 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Scrapping a Car

From reading other reviews, buying appears to be an issue. I scrapped my car and I can’t fault ASM. They were recommended by my local garage and offered the best online price. I filled in the online form and received a call back the following day. The car was collected 2 days later and money received in my bank the following day. Both the person on the phone and the collection truck driver were very helpful.

6 de febrero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Phone response excelled

I got a good price for my scrap car, and the whole process was seamless and smooth after getting an online quote. But ASM excelled because they had great customer service on the phone too (Phillippa). Friendly and very efficient. I wasn't left with the automatic 'online service' that some companies offer.

1 de febrero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy, Quick, Friendly & Reliable!

Excellent company to deal with; I live locally and got a quote quickly to sell my car; they offered a competitive rate and picked up next day - no hassle at all.

Richard was a pleasure to deal with, even sorted out all the V5C on my behalf!

Surprised at bad reviews, wouldn't hesitate to sell to them again.

17 de enero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfect!

This is a fine example of how a company should operate. From start to finish efficient communication and hassle-free collection of vehicle. Would certainly do business with ASM again.

16 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service …… simple process to obtain a very acceptable price, easy and pleasant conversation to set up collection and payment, and efficient and professional vehicle pickup ….. highly recommended 👍👍

16 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Auto Recycler with a difference

Trying to find a new part for my vehicle was like finding hens teeth. Going to my local main dealer only brought on a migraine, with little or no help from them apart from 'computer say no'.
Luckily I found ASM whilst searching for the part number and it was great. Pictures of the part were clear and defined, part number easily seen. Phoned ASM and spoke to Rob (A big thank you to him), he checked my vehicle reg number against the manufacturers parts code list, and made sure the part was the correct one, he kept me in the loop all the way through and changed what had become an extremely stressful matter into something relatively easy to resolve. Part arrived on time, well packaged and very clean. Hats off to ASM (and Rob).

1 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing Customer service Craig

Amazing Customer service. Really helpful. The staff goes out of the way for their customers. Craig exceptional customer service your the best mate 💯 will definitely recommend to come to these guys.
Thank you all
Especially Craig. Your a star.

30 de noviembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

So I bid on a car which adds 15…

So I bid on a car which adds 15 seconds, it says closing after the 15 seconds are up and low and behold a further 3 seconds later another bid comes in. This is not the first time. I feel there is shill bidding going on as others have also mentioned in the reviews. Even though the reserve is met and there is a huge gap in bidding all of a sudden a late bid out of the 15 seconds. I’ve bought 3 cars here and two others had a similar feel.

20 de octubre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Clearly In-house bidding is HAPPENING

Clearly inhouse bidding is talking place in this auction site and is just against the LAW. Last year i placed a bid on a car and after i lost which i thought my bid was even high anyway i saw the car back on auction again . I have seen cars relisted again and again. 2 weeks ago I won a car there and i feel the price ended up very close to my max bid which was suspicions. Since that was my first car I won i decided to pay for it. It was way to high for a cat S car but i paid for it. Last week i bid again and it went up again near my max bid and i won . I have decided not to pay for it and I will take my case up. This is fraud,

1 de octubre de 2021
Opinión espontánea
Logotipo de ASM Auto Recycling Ltd.

Respuesta de ASM Auto Recycling Ltd.

Hi,

Please could you send josh@asm-autos.co.uk an email with some more information and we will see if we can get to the bottom of this for you.

We have reserves on all vehicles so the only way that vehicles get relisted is if they don't hit their reserve.

Kind regards,

Josh.

Valorada con 1 estrellas sobre 5

ELSA AT HILLS SKELMERSALDE DISGUSTING ATTITUDE

DISGUSTING ATTITUDE BY ELSA THE 'MANAGER' AT HILSS SKELMERSDALE. SACARSTIC ON THE PHONE AND WOULD NOT ANSWER ANY QUESTIONS. LIED ABOUT WHAT WAS SAID ON THE PHONE AND BLOCKED THE ACCOUNT HOLDERS ACCOUNT. ALL I DID WAS RING TO SEE IF THE VEHICLE WAS AVAILABLE FOR COLLECTION AND AS THE RECOVERY DRIVER I AM SURE IM ENTITLED TO DO THAT, SHE SAID SHE WOULDNT SPEAK TO ANY BODY ELSE APART FROM THE ACOUNT HOLDER, LIED TO ME STATING I SAID SOMETHING WHICH WAS NEVER SAID. ABSOLOUTE APPALING SERVICE SHE SHOULD BE SACKED IF THATS HOW SHE SPEAKS TO CUSTOMERS, ALL CALLS ARE RECOREDED? YOU SHOULD DEFIANTLY LISTEN TO THEM WILL NOT BE DEALING WITH THIS PATEHTIC AUCTION EVER AGAIN EVEN COPART HAVE MORE CLASS

6 de septiembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

They bid on thier cars to push the bid…

They bid on thier cars to push the bid up and when they don't get what they want they release it again later on and they do that all time , im not sure what they think? Or do they want the buyer to pay the full price of what is the car worth even is damaged +20% VAT I wish I didn't spend 60 pound subscription with them so please stay away , there is no win with them no way

11 de agosto de 2021
Opinión espontánea
Logotipo de ASM Auto Recycling Ltd.

Respuesta de ASM Auto Recycling Ltd.

Hi Hicham,

I'm very sorry you're upset, but please let me briefly explain our process.

All of our vehicles have a reserve on them and if the reserve isn't met we call the under bidder to see what price they're willing to pay.

If the vehicle isn't wanted or they're not willing to pay our asking price, it goes back through the auction with a lower reserve.

If you would like to speak further with me regarding this, I'm happy to have a call.

Please call us on 01844 268 940 and ask for Josh.

Valorada con 1 estrellas sobre 5

Bunch of frauds the whole lot of them…

Bunch of frauds the whole lot of them that sell on that site won the bids on 2 vechiles 1 on asm and 1 synetec and onother bids comes in but wont let bid back rang them tell me might be my internet stay away dont wast your time going through their websites

28 de julio de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Dishonest and no integrity

Accepted quote for my scrap car online this morning drove 1.5 hours to them for them to say they will only pay £300 as it's a non runner, despite being fully complete without parts missing and working engine etc. Please go and scrap your cars in somewhere with integrity and honesty. This is the first time I've ever used this scrap yard and what a waste of a day. I even tried to negotiate extra money as I've got 4 more to scrap tomorrow as in a recovery truck driver it's a regular gig. Very annoying.

13 de julio de 2021
Opinión espontánea
Valorada con 4 estrellas sobre 5

Ordered a replacement wing mirror

Ordered a replacement wing mirror. The part I received was faultless and in pristine condition. All electronics worked when fitted to the car. Delivery was also 1 day earlier than stated on the original purchase.
So for me it was a good experience.

21 de junio de 2021
Opinión espontánea
Valorada con 3 estrellas sobre 5

Be wary of the returns policy

I was contacted by ASM Auto Recycling after putting a request on a “find a part” breakers yard type website. They told me they had the part I required and would post it out to me. Upon receiving the part I realised it wasn’t what I requested and they then told me they don’t accept returns.

EDIT: Issue regarding refund/return was fixed very quickly after this review, changed review from 1 star to 3

27 de abril de 2021
Opinión espontánea
Logotipo de ASM Auto Recycling Ltd.

Respuesta de ASM Auto Recycling Ltd.

Hi James, I'm really sorry for the experience you've had, please could you provide me with a number to contact you on, or call 01844 268 940 option 1 and ask for Josh so I can try and get to the bottom of this.

Valorada con 1 estrellas sobre 5

steer clear of these people for if you…

steer clear of these people for if you have any complaints, you can not get in touch I had the phone put down on me, two days ago, I have been trying to ring back ever since no one will answer, things were missing off the car I bought, that were on the selling picture, they have left me no other choice but to ring the police.

11 de febrero de 2021
Opinión espontánea

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