They have ZERO , even less , customer support. Not answering your questions, not there to help you succeed, they will keep pushing you to repay for the next session. Your money is all they care about.... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Absolutely awful customer service and cancellation policy. I placed an order that I needed within 5 days but accidentally forgot to upgrade the shipping, so I placed an identical order for 2 day shipp... Ver más
The company uses false marketing, defining their paper as high quality and high definition. Upon receipt of the product, each print was fuzzy. The company confirmed this was the expected design. E... Ver más
Same situation as all other customers. No wrapping paper yet, no response from emails. My card was charged on Nov 27th and today I finally got an email that my wrapping paper will arrive on Dec 21st i... Ver más
1,7
Muy malo
86 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Rectified my order & received my items!
I’m fixing my review! This company has made a video showing and explaining all that was wrong and how they were fixing it! They shipped my items overnight! Since I have received my items 2 wks later then the 1-3 week turn around. They still they sent me them and they look great! I feel it has rectified my issue with this company and no longer have issue.
5 de octubre de 2020
Opinión espontánea
Do not order from here
I am so so so disappointed in this company! I placed an order a month ago for a Halloween shirt and never got shipping confirmation and never received my items! I have contacted the company many times through their site and email and never heard anything back. Will never order from here again!!!!
5 de octubre de 2020
Opinión espontánea
Love Aspen and Company
Love Aspen and Company! Great customer service - I emailed them a little over a week after my order was placed to get a status update and I got response within 24 hours that they were preparing to ship it out. I let them know that I was hoping to get my order in four days as it was a gift and they were quick to upgrade my shipping without any additional cost. I received my order within a quick two days! I know they're super busy with Covid but great customer service can make up for the delay in shipping. Not to mention, everything is super cute and great quality!!
22 de septiembre de 2020
Opinión espontánea
Paid & Never Received my Items …
Heavily advertised company on instagram and was excited to get my hands on their cute girl dad and mom items. Ordered my items over 3 weeks ago and have received no shipping confirmation or anymore info on the order I placed. I think I was ripped off by this company. I have no items & they have taken the money out of my account. I will update my review if I’m wrong but as of now I’m not too hopeful on receiving my items.
18 de septiembre de 2020
Opinión espontánea
BUYER BEWARE
BUYER BEWARE! I found out about this company through a YouTube video where a woman raved about the clothes that were given to her. I placed an order over a week ago and received a confirmation email, but no shipping information. I created an account on their website to track my order but it says I didn't place any orders. I have sent 4 emails to their customer service with no response, HOWEVER my credit card has been charged for the full amount plus shipping. I cannot find a customer service number to call. They only list an email address. BOTTOM LINE, THEY HAVE MY MONEY AND I HAVE NOTHING. They are not even professional enough to respond to my emails. I will never order from them again. Just want to make everyone aware--stay away from this company.
27 de agosto de 2020
Opinión espontánea
In love with this company
I have ordered many things from them in the past. Their t shirts and pullovers are so soft and It’s all amazing quality. I’ve had my newest items for a few months and I have to wash them often (I have a messy baby) and it all seems to be holding up VERY well. Love this company SO MUCH!!
15 de mayo de 2020
Opinión espontánea
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.