Where to start?, lets say I am fustrated,angry,out of pocket,and to be honest, upset with the chat service that supposedly sort problems fast. What is wrong for me? They owe me 300 euros, and I have b... Ver más
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Consulta las opiniones de los clientes
this is my preferred casino now. amazing games and ABSOLUTELY brilliant support. I had a verification issue and they solved it literally in record time. honest play and superb communication. 5 stars.... Ver más
best support anywhere! wins are generous, payouts are fast and every email (even my annoying ones) was handled with patience and kindness. looking forward to more rewards :)
Casino qui ne paye pas à fuire j’ai ouvert 3 compte chez j’ai dépensé des presque 1000 euro au retour même pas 100 euro de gain tu mets des spins à 10 centime tu vois que des bonus ou des gain tu remo... Ver más
Información sobre la empresa
Escrito por la empresa
Atefia is a completely new online casino brand, launched independently and bringing a fresh gaming destination to players worldwide. Its diverse game lobby features thousands of slots and classic table games, ensuring variety for every taste. The platform runs smoothly on all mobile devices, with native apps for iOS and Android, so players can enjoy the full Atefia casino experience anywhere. The sign up and login processes are designed for speed and security, without unnecessary steps. Managing funds is simple – players can deposit and withdraw at any time through an integrated system. In terms of promotions, the new online Atefia casino offers a tiered reward structure: the welcome bonus is credited automatically after the first qualifying transaction, while selected campaigns may ask for a promo code to unlock additional free spins. All terms regarding bonuses, including wagering contributions, are published in the public conditions, so out new casino Atefia maintains full clarity and straightforwardness in its reward policy from day one.
Información de contacto
Francia
- atefia.com
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Quick support & free coins
Quick support, lot of free coins & you can win with the welcome bonus. I love this social casino.
Good luck everyone!
amazing games and brilliant support.
this is my preferred casino now. amazing games and ABSOLUTELY brilliant support. I had a verification issue and they solved it literally in record time. honest play and superb communication. 5 stars.
oh, & redemptions are quick.
Hangouts support is helpful
Great casino. The Hangouts support is super helpful. The slots are entertaining
One of the best sites I've used
One of the best sites I've ever used, with good slots variety, with personalised customer support, and the payouts are smooth! Perfect score
Easiest KYC and redemption
My wife and I play a lot. This had the easiest KYC and redemption. She won and cashed out within 48 hours, and mine came in 2 days too. If all casinos were like this... Pay what they owe...
WITHDRAWALS ?
Where to start?, lets say I am fustrated,angry,out of pocket,and to be honest, upset with the chat service that supposedly sort problems fast. What is wrong for me? They owe me 300 euros, and I have been chasing this everyday for nearly three weeks. So, I make my withdrawal, I get an email ,it says my withdrawal is being processed, a day later, another e mail,'your withdrawal has been cancelled'. So I go to chat, speak to one of their nice agents . To start with they argued that I cancelled withdrawal. No, not me, why would I unless to refund my account, but I am not using this site again until I get my withdrawal honoured. Next I am told by the VIP dept that it is my deposit provider that is cancelling. After two weeks of regular, and repeat conversations, I ask to speak to their payments dept. No they say, you are not allowed to talk to them. So as I say, after now three weeks, I am no further forward, make the withdrawal, gets cancelled. Today I talk with my bank for an hour. I recorded the last two withdrawal id numbers, and gave these to my bank man. After 20 mins he comes back and telks me there is NO reference ,id nhmbers that come anywhere close to those I gave him,nothing in my bank anywhere that links my account to Atefia, other than my initial deposits. So. Do I just write off 300 euros?, that's not me. I will again be going on chat, with Atefia today. Anyone out there with similar experience or even another approach to use? In the meantime, I advise caution with this site, I would love to give a good review, because their site is fun, but as youcan guess, I cannot.
Fun games & easy redemptions
Fun games, easy redemptions and helpful assistance. Overall smooth experience.
best support anywhere
best support anywhere! wins are generous, payouts are fast and every email (even my annoying ones) was handled with patience and kindness. looking forward to more rewards :)
Loyalty rewards that deliver
They genuinely seem happy to reward loyal players with free SC. My first redemption took only 8 days instead of the stated 10. Very pleased.
Casino qui ne paye pas à fuire j’ai…
Casino qui ne paye pas à fuire j’ai ouvert 3 compte chez j’ai dépensé des presque 1000 euro au retour même pas 100 euro de gain tu mets des spins à 10 centime tu vois que des bonus ou des gain tu remonte a 0,50 centime tous perd tout ton argent attention ⛔️ je vois préviens comme sa vous tomber dans le même panneau
Not terrible, not good
Nothing really stands out. Slots look copied from everywhere else, music annoying, and I kind of zoned out after 20 minutes. Lost my deposit, but honestly I didn’t even care, that’s how bland it was.
Software updates mid-game
Twice got kicked out because they were doing some “update”. No warning, just boom, back to lobby. My bet was still taken of course. I don’t have patience for that.
Timezone mismatch
Promotions end at “midnight” but it’s not my midnight, it’s whatever timezone their server is in. Missed a couple offers because of that. Just confusing for no reason.
Feels like autoplay trap
Autoplay starts super fast and it’s easy to misclick into 100 spins or more. There’s no extra confirmation. My balance was nuked before I even realized what I’d done.
Identity check mid-game
Randomly got kicked out and asked to re-enter details as some security step right after a bigger win. Timing felt suspicious to me.
Support qui tourne en rond depuis trois semaines
J'ai demandé un retrait de quatre cent cinquante euros après avoir joué sur Sweet Bonanza pendant une dizaine de jours. Ils m'ont répondu qu'il fallait d'abord que je valide mon compte, ok j'ai envoyé mes documents. Depuis, chaque fois que je relance par mail, j'obtiens la même réponse robot qui dit que mon dossier est en cours de traitement et que je dois attendre, aucune info nouvelle en trois semaines. Je joue juste pour passer le temps, pas pour être coincé avec mon argent bloqué pendant que le support continue à me copier coller les mêmes phrases. C'est frustrant d'avoir à écrire cinq fois pour rien.
Honnêtement content
après trois semaines j'ai pu retirer mes gains sans traîner, le virement s'est fait en deux jours ouais c'est cool. bon par contre faut pas s'attendre à des bonus monstres chaque semaine, y a des périodes creuses hein. mais ce qui m'a vraiment surpris c'est qu'ils m'ont crédité une offre bienvenue que j'avais même pas vue, genre cent vingt euros d'un coup sur mon compte, et là j'ai pu joueur un peu plus longtemps sans taper dans mon budget initial. en gros j'avais mis soixante euros au départ juste pour tester et j'ai pas eu à rajouter pendant deux semaines grâce à ça, donc ouais ça change la donne.
Excellent treatment for loyal players
Excellent treatment for loyal players!
The redemption speed is among the fastest I've seen, and the game library is incredible. I also keep winning, from small amounts up to 700 euro and the team is always available. Fun and fairness
Friendly
Atefia is on point. Diverse slots, quick cashouts and the customer reps are friendly. Easily one of my favourite online casinos now.
bonus arrive vite mais apres c'est lourd
j'ai commencé avec 50 euros de bonus qu'ils ont crédité direct sur mon compte, j'etais content de pouvoir jouer sans sortir mon argent tout de suite. sauf que une fois que j'ai voulu retirer mes gains, j'ai attendu 4 jours avant que ca arrive vraiment sur mon compte bancaire et pendant ce temps la je pouvais plus acceder a mes sous, genre ils etaient bloques. c'est dingue parce que l'appli est fluide pour jouer mais des que tu touches au fric c'est plus complique que prevu.
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