DPD let you down I did not get my purchase until Friday 13th this was only when I phoned them and demanded it to be delivered. Apparently the driver said the coop delivery point was closed and was t... Ver más
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Consulta las opiniones de los clientes
Purchased the leatt 8.5 adventure helmet from AT motorcross at a very good price with excellent delivery time! Will definitely do business with this company again
Awesome experience as always delivery is prompt and great prices. One of my favourite sellers! And always have what Im looking for any questions and I have a answer pretty much straight away for pea... Ver más
My son wanted a particular colour motorcoss helmet , but they didnt have his size in our local bike shops in Newcastle so we searched the internet and found the helmet he wanted in his size , it came... Ver más
4,5
Excelente
1 mil opiniones
Invita a los clientes a opinar
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Ha contestado el 28% de las opiniones negativas
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My item was out of stock but AT were…
My item was out of stock but AT were quick to let me know and issue a refund
3 de noviembre de 2025
Bought a pair of boots buckle fell off…
Bought a pair of boots buckle fell off after 2 rides contacted customer services should have had response 1-2 days still nothing had to purchase buckles direct from Leatt at a cost of £ 28 best to go to a physical shop face to face customer services I would probably avoid AT and also I should have looked at some previous reviews.
27 de octubre de 2025
Opinión espontánea
Good website
It was easy to place an order and my purchase came really quickly very happy
30 de octubre de 2025
Fast delivery thankyou
29 de octubre de 2025
Scooter tyre
I ordered my scooter tyre online, fantastic service and price, would definitely use this company again, arrived well packed and in good time. Thanks
28 de octubre de 2025
This company is a joke
This company is a joke - first of all: shipping is deceiving (free is via DPD next day and express (7.99) is DPD Next Day ) - if you are fool enough you pay for it and you get nothing;)
Second:They send our boots with obvious stains and wear marks.
Third: Returns .. they make it as difficult as possible to return anything - pay for your own return and then they stop replying to your emails for a week - as they are not in a hurry to refund your order
Fourth: They make a partial refund ... no communication, no explination, nothing....
For them a pair of stained boots worth £380 is not an issue - normal. By all means use MX Rider or Adventure Rider - free returns even after 30 days.
They hide behind the worst policies and never admit the issue is their customer support which is poor at best - try Urban rider and you’ll see what customer support feels like …
My mistake for not choosing a known easy to deal with retailer.
BTW, me requesting a size change is BS …
AVOID THEM - SERIOUSLY
I hope they loose all their customers one by one …
23 de octubre de 2025
Opinión espontánea
Respuesta de Atmotorcycles
Hi Alex
Thank you for taking the time to share your feedback. I’ve reviewed your recent orders and wanted to clarify the details. You initially ordered a pair of Alpinestars Tech 7 boots, which you later cancelled and exchanged for the Gaerne SG22 boots, a change we arranged for you promptly. After receiving the SG22s, you requested a size exchange and then placed a new order for the correct size.
You later reported a mark on the boots; however, please note that all our boots are inspected outside of the box before dispatch to ensure they are the correct size and free from defects. As you were already returning them due to the sizing issue, we advised returning them for inspection. Once received we were unable to find any fault, we processed a full refund (excluding the original postage cost), which is standard practice across most online retailers.
Regarding shipping, we offer free delivery (4–5 working days) or an express option (2–3 working days) for £7.99. I can see that for all your orders where you selected the £7.99 delivery option, the boots were delivered within 1–2 working days, well within the expected timeframe.
We always strive to provide the best service possible and have gone above and beyond to assist you throughout your orders and exchanges. It seems that your one-star review is primarily due to the postage cost not being refunded, which is standard across all online retailers. We feel this doesn’t fully reflect the level of service and effort provided to resolve your issue. In future, you may find it easier to visit a local retailer where you can try on boots in person to ensure the perfect fit before purchasing.
Kind regards | Online Team
Great company
Great company, great competitive prices and super fast postage
Thanks again
7 de octubre de 2025
acual delivery date
ordered, had to email before goods were sent approx 2 weeks before reciving the parcel ,
7 de octubre de 2025
Order come when it was expected very…
Order come when it was expected very happy with my parts
1 de octubre de 2025
Bought seat cover came with a part…
Bought seat cover came with a part missing then the customer service isn’t very good
7 de octubre de 2025
Excellent service once again and always…
Excellent service once again and always great products
7 de octubre de 2025
Very fast service
6 de octubre de 2025
Sent the wrong part out then I asked…
Sent the wrong part out then I asked can u put a couple of extras in when they send the right clutch and thwy sent a t shirt lol great thanks so much !! Lol
6 de octubre de 2025
Respuesta de Atmotorcycles
Hi Robbie,
Thank you for taking the time to leave us a review.
We’re sorry to hear you felt let down, though we do feel the review may not fully reflect the efforts made to resolve the issue. While the incorrect clutch was initially sent, our colleague acted promptly to ensure the correct item was dispatched straight away, allowing you to enjoy your weekend of riding as planned.
In addition, we refunded all of your postage costs and included a free T-shirt as a gesture of goodwill. While we always strive to go the extra mile for our customers, we do have limits on the number of complimentary items we have available to give out FOC.
We appreciate your support and hope to serve you better in the future.
Kind regards,
Online Sales Team
📞 01934 627222
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